2008, 01-12 Special Meeting, Council Retreat
?AMENDE~D; AG ENDA `
SPOKANE VALLEY CITY COUNCIL
RETREAT/W4RKSHOP
Saturclzy, January 12, 2008 8:00 a.m. -1:30 p.m~
9:A9-o-.m. 3:00 -m:
CenterPlace Lounge, Second Ploor
2426 N Discovery Place
~ Spokane Vallcy, Washington
Please Silencc Your Cell Pliones During the Meeting '
.
- Note: There w!1l bo a 25-minute break at approximately 10:15 a.m., and a haff,hour lunCh break at noon. ; •
1. Rcview 2008 Couocil Budget Goals - Mike Jackson
2. Proposed 2009 Counc.il Guals -ikiikc JHCkson
3. Financial fnrecast - Ken Thompson
4. Six-Ycar 13usiness Plan - Mike Jackson
5. Funding OptionsBond Issues - Ken Thnmpson
6. Brainstorming -1'Iikc Jackson `
~
LUNCH 13REAK 12:00 -12:30
7. City Hall Facilitics PltinningNisioiiing - Neil Kersten
8. information Only: Workplan
Adjourn
A'ote: Unless otherwise noted sibove, there will be nu public comments at Council Study Sessions or Workshops. Duririg
meetings held by die City of Spokarie Valle>> Council, the Cowuil rescrves the rioht to takc "actiun" on aiiy item listecl or
subsequently added to 1He ageaida. The tenri "action" means to deliberate, discuss, review, considcr, evaluate, or mal;c a
collective positive or negativc decision.
A°0'I'ICF: Individuals plannins to attend tlhe mccting who require spocial assiswnce to neoommodate physicul, hearing, or othcr imp:iirments,
plrasc contact the City Clerk at (5N) 921-1000 as socro sis pussible so that arrnngemrnts may be madc,
Retreat f\genda 0 1-12-08 Page 1 of 1
i
Spokane
p;.oOVa11ey- 11707 E Sprague Ave Sutce 106 ♦ Spokane Valley WA 49206
509.921.1000 ♦ Fax: 509.921.1008 ♦ cityhallGsspokanevalley.org
~ .
Memo tandum To: David Mercier, City Manager and Members of Council
From: Mike Jackson, Deputy City Manager
Date: January 4, 2008
Re: Background Information for January 12, 2008 Retreat @ CenterPlace Executive
Conference Room 8 a.m. -1:30 p.m.
The purpose of this memo is to provide a summary of each scheduled agenda item for the
January 12th Council Retreat.
AQenda ltem # 1: Review 2008 Council BudQet Goals
At eaeh retreat, time is set aside for Council to contider its most recently adopted Goals,
to ensure they are up lo datc. Following are the seven adopted 2008 Council Buclget
Goals. They provide the basis far lhc 2008 Work Plan, which is an attached
informalional memo.
~ Contintre monitorinv wa.stewater iss°zres. including governance of wastewater
facilities, and pursuit of the most efEieient and economical methods to ensure the
continuation of wastewater discharges licenses.
Refine initial denarhnentcrl siar-vear business plan.s in ardcr to identify and
incorporate fiscal 'unpac:ts into a strategic financial plan.
f%'ormulate a Six-Year Stratejvic 1~ inancial Plan bv Jiclv 2008 that forecasts
expected revenues and expenses; incorporates lhe cost elements of departmental
business plans; identifiES fiscal eonstraints; and, Praposes formula-s for Council
consideration that institute sustainahle budget-balancing approaches and itemizes
necessary service reduetions or revenue inereases or combinations thereof.
Initiate imnlementatrvrr of"the sub-area plan for the Sprague/Appleway
Revitalization 1'lan.
AdoDt area-wide rezonin-, nroposals consislent tvith the comnrehensive Qlan
that reflect appropriate adjustments in zoning dESignations.
PerTorm un analusi.s of a land owmer initiated requesl for annesation.
laevelnn a Shoreline Master Prozram as requi.reci by the State of Washington ta
provide additional regulatory protection fur waters nf slalewidc significance, i.e.
- Spokane R.iver, Shelley Lake.
13ackground Information for,lanuary 12, 2008 Retreat, continued
Aagc 2 of 2
Agenda ltem # 2: 2009 Council Goals
This is an opportunity to have a preliminary discussion abnut the 2009 Council Goals. '`-J
ARenda ltem # 3: Financial Forccast
The purpose of this item is to review the latest revenue and expenditurc projections for
thc General, Street and Capital Funds for 2008-2013. We do this to identi_fy financial
problems that may be on the horizon. This allows us to be better prepared for these
problems. Aeencla ttem # 4 Six-Year Rusiness Plxn '
I1he City established ciepartmental prinrities and incorporated them into a six-yEar
business plan for each departmenl that includes forward looking buciget and funding
implications. _
Afzenda Item # 5 Fundiog 00ions/i3ond Issues
'1'his discussion will inclucie estimated costs and funding options for the following nceds:
1. City IIall
2. Street maintenance
3. City Ccnter '
4. Protecting City's investmenls in streets .
AL-enda Item # b: Brainstorming
Brainstorming is a no fault opportunity to think aloud. It asks that participants express
ideas and thoughts they have in mind but haven't spoken about. The purpose of this
sESSion is to get ideas and notions out in the open so they may be discussed at a later
time.
Agenda ltem # 7 Citv Hall Facilities Planninv/Visioning
The City Hall visioning is an cffort to engage thc entire City organizatipn and the
community in a process to blend each individual's experience and foresight into a defined
set of goals, ideas, concepts and strategies that can be followed in the design of the new
City IIall facility. This is Council's frst opportunity to lend its thoughts to the proccss. Il
, is our goal that this process will contribute to and enhance thc suceess of the City's
mission in the commtuiity and of the community as a whole.
ALTenda Item # 8 2008 Workolan
This is an information only item. The 2008 Workplan outlines milestone tasks and
estimated timelines to accomplish 2008 Council Budget Goals and 2008 Departmental --Goals. ~
Background lnformation for.lanuary 12, 2008 Retreat, continiied
Page 2 of 2 Agenda item # 2: 2009 Council Goals ' This is an opportunity to havc a prelirninary discussion about the 2009 Council Goals.
AL-enda Item # 3: Financial l+orecast . .
Thc purpose of this item is fo review the latest revenue and expenditure projections for
t}ie General, Street and Capital Fuzids for 2008-2013. .We do this to identify financial
problems that inay be on the horizon. This allows us to be bctter prepared for these
problems. . • Agenda Item # 4 Six-Year Business Plan '
The City established departmental priorities and incorporated them into a sis-year
business plan For cach department that includes fonvard looking budget aud fwlding
implicadons. .
Menda rtem # 5 Fundina OntionsBond lssues This discussion will include eskimated costs and funding options #'or lhe following needs:
l. City Hall ' , .
2. Street maintenance
3. City Center . '
4. Protecting City's investments in streets
~
ALyenda Ttcm # 6: 13rainstorming
Brainstorming is a no fault opportunity to th.ink aloud: Tt asks that participants express
ideas and thougtits they have in mind but haven't spoken about. The purpose of this
session is to get ideas and notions out in thc open so they may be discussed at a later
time. ' . , .
: ALrenda Item # 7 Citv Aall Facilities plannine/Visioning The City Hall visioning is an eff'ort to engage the entire City organization and the
commiuuty in a process to blend each individual's experience and foresight into a defined
set of goals, idea.s, concepts and strategies that can be followed in th e design of the new
City Hall facility. This is Council's first opportunity lo lend its thoughts to the process. It
, is our goal that this proccss will contribute to and. enhance the success of the City's
mission i.n the community aad of the community as a wholc. .
ALyenda Item # 8 2008 Workplan
This is an information only item. The 2008 Workplan outiines milestone tasks and estimated ti.melines to accomplish 2008 Council Budget Goals and 2008 Departmental Goals. . ~
Public Safety/Police
Continue to enhance depwrtmrnhal,
rqgionol anai community puhik
sefety eNorts in tooperation with ~
citizena snd budinesues 1
Irx-rease interest in community
invalvemart in pmgrems Fuch as
SCOf'E. NeighbaTFto[►d WuG-h,
Crime Preventicm, Resen•es.
Cxplnrcrn, etc.
C~~i~awr ta IV«rk Toctntn! (IWOT
iais.ixtrr Fn~•+n~w~t iJ,,, ~ F„y y.ae► Ais. I+titar txW
hlove tur►vard with multryeir,
multi-'ryrisdictional plan thet
addremes n reginnal pertnrrshlp for
a tntal communkatrons
infrastrurturc bul1d-out (2012
mandatc must M met)
Ccmduct tAbk-tap exerrise to
delermine level of preparedness far
{oral disasUers
impkment Serurity Committee
tix'ummendations, ix. IrtsWlntion o(
coxwreee bolinrds and wheei stvps in
front purking lot, nrn1 front desk
fortifxaticin
- - - (21 d - 42 0 do - - i
Continue W enhance S}x+kane Valley
tdentity (i.e. shoutder patrhea, Iogo
visibility on polire rars, busirrss
rnrds)
Iclendfy end imptemeni sperifk• I
training nccds for Spokane Velley
Polire [7t*purtment I ~ ~ I
Fstablish vcrdcnl communiretion
problem-sulving model to enharu e
effective commun4callon thmughout
our agenc},
lnidulr plan to plare nttrnctivc sign
near strrel lo b~Kter identify 1vcaNon
of Palire and rouri (acilih-, tn
provide easier access for cit"v,tnis
Evaluabr and enhance levrls of
servite and cuslomer servin,
i provided try• Wpxrtment ~ I
Develap a morn comprehensive and ~
6 i .,ir empioyee evaluation prooess ~
11707 E Spfaguc Ave Suite 1 Q6 + Spokane Valley WA 99206
(],;oOW1ey, 5D9.921.1000 } Fax: 509.921.1008 • cityhalASpokanevdll2Y-org
_ . , . . mer.~ . . , , ~ Memorandum .
To: David Mercier, C i#y llflanager a n d 11tJembers vf Cnuncil I
From: Mike Jackson, Deputy City Manager
Date: January 4, 2008
- Re: 6ackground Inform ation for January 12, 2008 Retreat @ CenterFlace Executive
Conference Ftuom 9 a.rn. - 3 p.m. .
The purpose ofthis memo is to provide a surnrn ary of each schcduled agcnda i#ein for tlie
Janliary 1 2th C.ouncii Retreat. A aenda ltcrn # 1: Review 2008 Cauncil BudEet Coals ,
At each Tetreai, time is set aside for Cotuncil to consider i#s most rece.ntly adopted Cioals,
to ensure .they are up to daCe. Fvllowing are the sevcn adop#ed 2008 Council Budaet
CTaals. Tliey provide the basis for lbe 2008 Work Ylan, which is an attached
informativnal merrro.
~ Corrtinzre mc,nirarirrv, wu.crewaler i.ssue.s; including govcrnance of wastewa#er
facilities, and pursuit of the rn ost efF'icient and cconomical methods #o ensure #he
: continuation of wastewaier d3soharges ]icenses_ _
J2efine initial devartmerrtal six-vear business Plans in order to identify and
incnrporatc fj sca1 impacts into a stra#egic fin€incial plan,
T-ormulate a FS'~:~c-Year Slrcrteoic Financial.PIan lrv.]ulv 2008 that #`orccasts
expected revenues aiid expenses; incorporates the cast elemenis, o!' clepartmenlal
business plans; identifies fiscal constraints; and, proposes farmulas for Cauncil
con sideration that inq3titute ~5ustainable btidger-balancing approaches and itcnuzes
neces5ar'y sex'vice reductions or- revi-,n u(,, increasvs or cornbinations thereof,
Inilrcrle imrrlerrrenlalion of the sub-arm plan for the SpraguelAppleway
Revitalization Ylan.
A darrf ureu-wide rezoning r)roDosals consistent wtth the comDrehersive nlan
lhal reflect appropriate adjustments in zoning designations,
Perform un anadv~i.s ofia Iand owner initiated request for anncxation.
Deve1oD a Shorelirre 11ffa,ver• Prrrzrarr: as required by the Sta#e of Washington #o . .
~ provide aclditional regulator.y pTOtecti.on .#or waters o f siatewide signifi cance, i.e.
Spokane River, Shelley Lake.
13aekgrtiund Infprrnation fcir.lanuary 12, 2008 Retreat, aantinued
Page 2 of Z
Agenda Item # 2: 2009 Council Goals
This is an opportunity to have apreliminary discussion about the 2009 Council Goals. Agenda Item # 3: Financial Forecast
The purpose of this item is to review the latest revenue and expenditure projections far
the General, Street and Capital Funds for 2008-2013. Vde do th.is to icientify (inancial
problems that may be on the horizon.. This allows us to be better prepared for these
problems.
Aaenda ltem # 4 Six-Year Business Ylaa
The City established departmental priorities and incorporated them into a six-year
business plan for cach department that includes fonvarcl looking budget and funding
implications.
Aaenda ltem # 5 Fundini! OationslBond Issues
This discussion will includc; cstimatcd costs and funding options for the following needs:
1. City Hall
2. Street maintenance
3. Cily Center
4. Pratecting City's inveslment;s in streeLS At!enda Item # 6: Brainstorming
Brainstorming is a no fault opportunity to think aloud. It asks that participants express
ideas and thoughts they have in mind but haven't spoken about. The Purpose of this
, session is to gct ideas and notions out in the open so they may be discussed at a later
ti me.
Aeenda Item # 7 Citv Hall Facilitics Plannine/Visioning
The City Hall visioning is an effort to engage the entire City organization and the
community in a process to blend each individual's experience and foresight inta a ciefinecl
. sct of goals, ideas, concepts and strategies that can be followed in the design of the new
City Hall facility. ihis is Council's frst onportunity to lend its lhoughts lo che process. It
is our geal that this process will contributc to and cnhance the success of the City's
mission in the coirununity and of the community as a whole.
Agenda Item # 8 2008 Worknlan
This is an information only itcm. The 2008 Workplan outlines milestone tasks and
estunated timelines to accvmplish 2008 Council Budget Goals and 2008 Departmcntal
Goals. . ~
ALyenda Item # l: Review 2008 Council Budget Goals
~
At each retreat, time is set aside for Council to consirier its most recently adopted '
GoaJs, to ensure they are up to datc. rolloA7ng are the seven adopted 2005
Cnuncil Budget Goals. Thcy provide the basis for lhe 2008 Work Plan, which is
an attached informational memo.
1. Cootinue monitorina wastewater issues, including govemance of
wastewater facilities; and pursuit of the most efficient and economicxl
methad.s to ensure the continuation of wastewater dischargcs licenses.
2. Kefine initial departmental six-vear business plans in order to icienlify
and ineqrporate f scal impacts into a strateeic financial plan.
3. Fnrmulate a Six-Year Strategic Financial Plan by July 2008 that
forecasts e:cpected revenues and eapenses; incorporates the cost elements
of cicpartmental business plans; identifes fiscal canstraints; and, proposEs
formulas for Council consideration that institute sustainablc budget-
balancing approaches and itetnizES necessary service reductions or
revenue increases or combinations thereof.
4. initiate imnlementation of the sub-area plan f~or the Sprague/Appleway
Revitalization Plan.
~J
5. Adopt area-wide rezoning proansals coosisteot with the
comprehensive nlan lhat reflect appropriAte adjustments in zoning
. designations.
6. Perform an analvsis of a lanci owner initiated request for annexation.
7. I?evelop a Shoreline lVlastcr PrnLyram.
.
CITX OF SpOKANE VALLEY
~ FINANCIAL FORECAST AS OF JA,~IiJARY 3, 2008
SIGNIFICANT POINTS . GEN'ERAI. FiJND (Problem Statement 1):
1. Costs of city centcr are not included . 2. A.dditional consulking work for city center will need to be a budget amendment
and is not included in these projections
3. -Sales tax zevenue estimatcd at• 2% increase each year .4. Prpperty tax estimated at $1.55/per thousand dollars of taxable value
- 5. Discontinucd the General Fund transfer to the Street Fund
6. Gcneral Fund increasc in expenditures is estimatcd at 80/olyear •
7. VJhen sales taY revEnues weaken, expect to see building and planning revenues
weaken as well . •
8. Additional traasfers to the Civic Facilitics Fund will lessen thc facilities need in
future years.
O . STREET FUIYD (Problem Statement 2): .
1. Deficit still appears in 2009-2010
2. in late 2006 the city council approved a reduced Street Fund budget to control the
deficit. Ihcse estimates are vcry close lo the 2006 amounts.
. 3. Assumcs General Fund transfer to Street Fund ends after 2007
4. This fund needs an additional $2 million/year for maintenance
CAPITAL ('Problem Statemcnt 3):
1. 2008 projected costs are close; later years are difficult to predicC .
2. There will always be more projects than money, thus capital projects are not
fully funded 3. The Pavement Management Program needs to be fiuided and then addcd to
our projections ($1-4 million each year). ~._J • .
. Cfty ot Spokane Vailey ~ . ,
Mutllyear Financial Pten - General Fund - Problom Slatamon! a1
1-04-08
Wrth Buo. Plans 8
2007 2008 2009 2010 2011 2D12 2013
Esllrnete EeQmate Estimale [alimatc EnHmat^ EsUmaLe Eslirnato
Genoral FunA Rovonuos: •
Seles Tax " $ 18,631,000 S 19,003,62D 8 19,383,892 x S 18.600.000 S 18,972,000 $ 19,351,410 $ 19.738,469
PropeMy 7ax S 9.500.000 S 10,430,000 $ 10,634,300 $ 10,840,643 5 11,049.049 $ 11,259,539 $ 11.472,134
G8mbffn8 Tax S 600,000 S 800,000 S 800,000 S 600,000 S 600,000 S 800,000 $ 600,000
Francfdso Fees7Flus. Fteg $ 875,000 $ 875,000 g 883,750 S 892,588 S 901,514 S 910,528 S 819,834
SWIa o'harod Rovenucs $ 1.222,OfIU $ 1,222,000 S 1,2,2,560 = 1,283,eM g 1,315,961 • S 1,348,800 f 1.3i32,582
Servix Fces 8 2,050,000 $ 1,450,000 S 1,950,000 " $ 1,950,000 5 1,950,00o g 1,850,000 S 1.900,000
Fhees d Forteilures S 1,315,000 S 1,300,000 $ 1,300,000 $ 1.30Q,000 5 1,300,000• S 1,300,000 S 1,300,000
RevcafroN ProWam Fcc. 3 450,000 S 807,000 $ 512,070 E 517,191 g 522„3M g 527,580 $ 532,862
Interfwid Transfers S 80,000 $ 168,0(10 $ 174,900 p E 165,394 S 196,518 $ 208,309- $ 220,807
Imvastmctri Interest $ 600,000 S 414,100 $ 418,241 $ 422,423 3 428,647 $ 430,913 $ 435,222
Carryovcrfmm puiwyr $ 7,400,000 S 4,337.000 $ 7,I49.6S0 8 E 9,856,528 3 8,594,388 S 5.030,207 $ (077,868)
, Tatal GenoralFund $ 42,723,000 S 40,803,720 i 44,889,153 g f 46,448,631 $ 45,828,419 i 42,817,383 S 37,623,844
. General Fund Expenditures: ,
Le9iglawe E 240,000 S 319,991 $ 345,530 R S 373,236 $ 403,097 $ 436„344 S 470,172
EceaAlve6Legi5SaWe b 810,000 $ 997,078 $ 1,076,842 S 1,102,983 $ 1.2.~'ifi,020 $ 1,3i6,311 $ 1,065,032
PLdft Safet71 $ 17,500,000 $ 19,297,3Dp S 20,041,064 S 22,508,371 $ 24,309,040 E 28„2:r'3,784 8 28,354,065
Dcpdy City AIanagCr E 450,000 $ 627,178 $ 677,352 $ 731,540 E 790,084 E 853,268 S 821,530 '
. Fkwca $ 600,000 $ 824,249 $ 880,188 8 981,404 E 1,038,316 b 1,121.382 $ 1,211
Legal E - abavo
Human Resow~ces E 150,U00 E 204,260 S 220,022 $ 238,272 E 2.°r7.334 $ 277,921 $ 300,154
PubUc Waks $ 1,478„000 E 789,437 8 852,592 $ 920,799 b O'J4,463 E 1,074,020 $ 1,159.942
Cam- Dev_ S 2,49:i,000 bebw . .
Dev. Serofces 5 2,827,980 S 2,838,187 $ 3,085,253 E 3.310,473 S 3.575,311 $ 3,861,335
Lang Ftsnge Plan, $ 896,322 S 752,029 $ 812,1fl0 $ 877,16, 5 847,336 $ 1,023,125
CodQ SA• $ 238,857 S 257,96G $ 278,603 $ 300,891 S 324,882 E 350,858
UbrmY $ 20,000 S 10,000
Pffks Admin $ 659,000 S 829.535 S 1,000.088 $ 1.084,210 S 1,170,9E8 5 1,284,822 E 1.365,792
Recreution $ _ 244,000 5 211,549 $ 228,473 $ 206,731 $ 268,491 g 287,810 b 310,835 , f'NtaWcs $ 230,000 S 351,150 $ 379,242 $ 408,561 S 442,348 g 477,736 $ 515,055
ScniorCenler $ 78,OUtl S 90,90 $ 88,231 $ 106,090 S 114,5T! $ 123,743 S 133,833
CenterPtaoe E 800,000 S 1,061,231 b 1,14e,129 S 1,237,020 S 1,3-36,845 $ 1.443.703 5 1,559,297
Tr.msfer ro Capilal $ 410,ODD S 70,000 $ 70,ODD $ 70,00D $ 1T0,000 $ 120,000 S 120,000
'fBnster W Street Fund $ 900,000 S - b -
Ina Bus. P9ms $ - $ - E 330.270 $ 393,005 $ 424,702 $ 535,007 g 632,051
' Purchase ot Predna b - 3 - $
-
rmrisrer co cUlc r•aaliues $ 3J79,000
CPIy BMdings Aepreriation _ $ 397,000 '
7mrtster to Serv. l.evtl $ 381A00 b - $ - 8 - E - b - $ -
Generat Govenmerq S 1,800,000 E 3,607,000 S 3,093,820 S 3,254,147 b 3,385,431 E 3,422,638 $ 3,588,370
Total Crenerai Fund 33,388,000 32,954,070 35,102,826 37,854,262 40,798,212 S 48,695,249 $ 47,243,349 .
Lcss conmtri tun0 bal. (S WD OUti~
Carryaver lu nazt )7 4,537.000 7,849A90 9,896,528 8.59d,348 5.030,207 1977.8661 f8,718.5041
x Law ent, SmICs tax pW Alier 2009 .
" SST aliCCt unkrwvm •
Prtor Mr3 bodudo ca51., on dcpt Brte
. .
_
Gity of Spokane Vnlloy
Mutt'ryoar FinaneFal Plan - General Fund - Problem Statommnt?t 1-0+1-08
W10 Bun. Plans A
2007 2008 2009 2010 2011 2012 2013
. Ealimate Estfmate Eallmala Ealimnto [ntimnto . i ate EsUmate
Generol Fund Revenaas:
. • S31t;3Tax E 18,831,000 $ ' 19,003,M y 10,383,682 x E 18,600,U00 $ 18,872,000 $ 18,331,440 S 18,938,469
ProPeilYTax E 9,500,000 $ 10,430,00p $ 10,834.300 S 10.840,643 E 11,049,049 S 11,259,539 S 11,472,134
, Cam4ting Tcuc $ 600,001) $ 6fl0,000 $ 9DO,ODO y e00,000 S 800,000 S 600,000 g 000.000
Franddse Fec.^,/Bus. Reg $ 875,000 $ 875,000 g 883,750 $ 882,588 $ 901,514 5 910,529 g 019,83q
SWs Sharetl Rwcnuoa $ 1-,222,000 $ 1,222,000 g 1,2"a2„55A $ 1,283,864 b 1,315,961 $ 1,348,860 $ 1,3I12,562
Fees $ 2,050,000 3 1,930,000 $ 1,85%000 $ 1,850,000 $ 1,950,000 S 1,050,000 S 1,flOD,000
Finas & Fateituros S 1,315,000 5 1,50(I,WO $ • 1,300,ODf1 y 1,300,000 S 1,100,000 S 1,300,000 8 1,300,0130
. • Recrvatlon Progmiri Fcae S 450.Op0 S 507,000 S 812,070 $ 517,191 $ 522,363 5 527,568 $ 532,662
Inlpfimd 7'raiWers " S 80,000 S 185,000 S 174,900 $ 165,394 $ 188,518 $ 208.309 $ 220,81I7 Invcstrnent tnieresl S 600,000 S 414,100 5 418,241 $ 422,423 $ 426,647 $ 439,913 b 435,222
Carryovertrom praryr S 7,400,000 S 4,337,000 8 7,849,650 $ 10,186,798 8 9,317,643 E 8,178,184 E 905,198
ToWI Goneral Fund S 42,723,000 S 40,803,72D 5. 44,D59,153 $ 48,778,901 f 48,651,696 f 44,065,360 = 39,208,908 Gcnoral Fand Expcndllures:
Lcpiswive $ 250,000 $ 313,091 $ 343,690 S 373,738 $ 403,097 $ 435,344 $ 470,172
ExecudYe &LegtkWve $ 010.000 E 037.076 E 1,078,842 S 1,162.989 $ 9,256.029 $ 136E,S11 $ 1,463,032
• PublfcSefety E 17.500.000 $ 19.207.300 8 211,841,1384 S 22,508.371 $ 24,309.040 $ 28,253,764 8 28,354,065
Depury Ciry Manapar $ 450,000 $ 027,178 E 877,352 S 731,540 $ 790,064 5 853.269 5 021„530
Fkmce $ 600,000 $ 824,249 $ 890,169 $ 981.4Q4 $ 1,038.316 5 , 1,121,382 S 1,211,082
Legal $ - abO,re •
Muman Resaiuces $ 1541,000 S 204,200 $ 220,622 $ 238,272 $ 257,334 S 277,E321 5300,154'
Pubic WoAcs $ 1,478.000 S 789,437 $ 852,392 E 920,789 $ 994,483 S 1,074,020 $ 1,199.042
Com. Dcw. S 2.493.000 below .
Dw. SenAces S 2,627,980 $ 2,7338,197 $ 3,085,253 S 3,310,473 S 3,575,311 $ 3,861,335
I.ong Range Plaa S 698,122 S 752,028 $ ' 812.180 3. 877,185 5 947.338 b 1.Q2a,125
Code Erif- S 238,857 S 257,986 $ 278,603 S 300,891 E 324,962 E 350,959
Librdrll S 20,000 S 10,000
ParkSAdrNr► S 850.000 $ 929,533 S 1,063,898 S 1,064,2110 S 1,170,946 E 1,284.622 $ 1,385.792
Recrea«on 5 244,000 $ 211,.°ri9 S ' 228,473 S 248,751 5 266,491 $ 267,810 $ 31 0Xi!i Aquat6cs $ 230,000 E 351,150 $ 370,242 g 449,561 S 442,348 ' $ 477,736 $ 516,955
ScniorGenler S' 70,000 $ 80,055 $ 98,231 S 10B,09D S 114,577 $ 123,743 $ 133,843
. Grniarfllace $ 800,000 E 1,001,231 $ 1,146,129 8 1,237,87A E 1,336,845 $ 1,443,793 $ 1,569,297
Transfer toGV'tal S 410,000 E 70,000 $ 70,000 5 701000 S 120.0130 $ 120,000 $ 120,000
Transfer to SVeel Fund S 800,000 S - $ - .
Ino. Bm. Plans y _ y .
Nurchaso of Precind b g . y _
Trmsfa to Cnu FadliliCs E 3,779,000
CAy Buildings DepreCialion E 387,000
Tr.msfer w Serv. Luvcl $ 381,000 S - $ - b - $ - E - S
Gener.d Grnrcmmeiri 5 1,800,000 S 3,007,000 $ 3,093,820 $ 3,254,147 $ 3.585_431 5 3,422,830 S 3.568,370
Total Genaral Fund 33,366,OD0 12,854,970 34,772,358 37,081,257 40,373,510 S 41,360,162 5 46,711,298
Less uorutant hmtl M. (;i.000.0130) . •
Carryover lo nextyr _ 4.137.ODD 7,849.650 10.1118J48 9,317,643 0,178.184 705.188 17,504.3691 -
- - - -
x Law enf, Salcs tax end aRer 200D
" S5"T aftea wrknavm '
Street Fund - Problem Statement #2 . January 3, 2008 2008 2009 2010 2011 2012 2013 .
Estimate Estimate Estimate Estimate Estimate Estimate Street Fund -11 . .
Beginning Fund Bal $ 3,817,000 $ 1,979,000 $ 4,000 $ (2,395,000) $ (5,195,000) $ (8,395,000)
Diverted Road Tax $ 2,000 $ - $ - $ , - $ $ -
Interest Income $ 130,000 $ 100,000 $ 1,aao $ - $ - $
Transfer from General Fund $ - $ - $ - $ - $ - $ " Motor fuel bc t misc $ 2,100,000 S'. 2,150,000 $ 2,150,000 $ 2,150.000 $ 2,200,000 $ 2.200.000
$ 6,049,000 $ 4,229,000 $ 2,155,000 $ (245,000) $ (2,885,000) $ (6,195,000)
. Ecpenditures ; 4,070,000 $ 4,225,000 $ 4,550,000 $ 4,950,000 5,400,000. $ 5,800,000
Ending Fund Balance . $ 1,979,000 $ 4,000 $ (2,395,000) $ (5,195,00D) $ (8,395,000) $ (11,995,000) •
~ - -
. ~ o .
C ity'of Spo€cane 1lalley - Capital I rnprovernent Program Funding .
Problem Statement #3 ' .lant,ary 3. 2006
~ Yearl , 2008 I 2009 I 2Q10 1 2011 2012 2073 '
- RESOIJRCES:
BEC,_ BAL ~ 10,598.000 $ 6,722,000 S 5,151,DDD $ 2-,648,001) $ 1,059,00D $ 7,0931004 AFt7ERlAL ST FND $ - $ - ~ - $ $ - $ . - '
CAP PROJECTS REET 1 $ 1,100,01)0 $ 1,100,000 $ 7,000,1300 $ 1.000,04D $ 1,000,00 $ 1,000,000 -
SPEC. CAP PROJECTS REEI`2 ~ 1,100.000 $ 1,100,1300 7,000,000 $ 9,0OO,i)Qp s 1,000,oaa 1.000,040 .
PARi{S CAP. IMPF2V_ FUND , $ - $ - ~ - $ - ~ . - $
. GP#IIESTMENT EARNINGS $ 150.000 $ 100,000 ~ 15,000. $ - $ - $
SPp1VANE COUNIY - $ 1,6013,004 $ - $ - $ - S - $ - S7ATE - UNIV_ PAFtK $ 8~0,404 S - $ - $ _ $ $
PARKS GRANT $ - $ 20D.000 $ - $ .5V.000 $ - $ - .
STORM INATER DRACNAGE $ 300.0D0 $ 30D,000 $ 300,000 s 300,000 $ 300,000 $ 300,000 -
COUN'lY S'fEP PROJ.-STORM DRN $ 71,000. $ 20D.000 $ 204,000 $ ZOD.OOQ $ 200,000 $ 200,000
-
GEN_ FllldD 70,000 5 70.000 $ 70,000 $ 120.004 $ 120.000 $ 720,000 TOTAL FtESDURCES S 15,790,000 $ 9,792,404 S 7,736,000 $ 5,318,400 $ 3,679.000 $ 3,713,000 ,
EXPENDITURES: PARICS $ 3.260,000 $ 500,000 $ 5SD.00o $ 100,000 $ 70D,000 5 1 00,000
UN111ERSAL PARK ' $ 1,000,000 . , .
DEBTSERUICEP'IMTS $ 185,000 $ 1$7,001) $ 184,0-11a $ 185,000 $ 186,OflD $ 186,400
ADA, Ciry cent, A,t projects $ 424,000 $ 200,U4Q $ 50,000 $ 50,000 $ 50,000- $ 5a,ppo
, CARRYOVER PROJECTS $ 750,000 $ - y - $ - $ - $ _
'2008-13 TIP . $ 3,'C49.000 $ 3,454,QQQ $ 3,974,13130 $ 3,624,0Q1) $ 7,950,000 $ 3,E28,UD0 -
STORM €}R611N IMpROV. $ 300,0()0 $ 300,000 $ 304,000 $ 300,000 300,000 $ 300,00D
TOT11L EXPEND]TUFtES $ 9,0E11,004 $ 4,647,000 5 5,088,000 $ 4,259,000 $ 2,586,400 $ 4,264,000 CARRYOVER TO NE7[T YEAR S - 6322,000 $ 5,757,000 $ 2,648,000 $ 1,13.59,000 $ 1,093,000 $ (551.000) Pavement Mgmt. Progrim $ (985,000) $ (9B5,000) S .(985,000) ~ (4,335,000) S (4X5,000) ~ (4,335,000)
Annual Prbjec#ed Sltortalls -
Jan. 4, 2ObB .
, Problem Strnts. 1, 2 3 ,
S 2008 2009 -2010 2011 201_2 2013..
. C~ortfalls: -
#1 General with bus, plans B ~ (977,866) $ (8,741,638)
#2 Street $ (2,395,000) $ (2,800,000) $ (3Aa,000) $ (3,600,000).
. . #3 Capital $ (551,000)
Pavement Mgmt ~ (985,000) s ' (9s5,ooo) $ (985,000) (4,335,000) $ (4,335,ooo) ~ (4,335,000)
(9860101 ~ _($86,000) (3,380,000) (7,135,00D S_ (8,612,866). $ (17,227,638)
. Nb deficit allowed so cosks wauld be reduced to avoid any deficit - -
CITY OF
t
Valley
2008 .
Business P-lan
City uf Spokane VAUey 2008 Business Plaa
Table of-CUt1teI1lS
F.xecutive Summary 2
The Initial Plen ,
Business Plan Process :
5trategic Service [3tlivery Areas 4
Departmentbl Business Plan 5
Future Business Plan Concepts 5
Executive & LegisIdtive Support - City A•fanager/City Clerk 6
nepartment: Executive & l.egislative Suppori -Office of lhe City Attorney y
Operations 8t Admuustrativc 12
Operations & Administrative Servic;cs -!'invnre & Informutivn Technvlugy
I ~
Community Uevelopme,•nt i IS
Department: Parks & Recreation
Public Warks ?f,
Citywidc Business Plan . I t
Pcnciing ldeas 3?
AppendiK 34
Founcialian of the City af Spak:ine Valle}. 34
Core Reliefs 34
Vision Statement 36
('ity of Spukane Valley Values 36
Customer Senice 37
Inform.3tian Input 3$
[nternal l.nput 38
Fxtcrnal lnput 39
Cutmril Gnalti 40
~
-1-
City ot Spokane VaIICy 2008 Business I'lan
Executive Summary
The Citv of Spokane Valley's Fisr.al Ycar 2008 I3usincss Plan is the communicatioa line cannec:ting
the strategic planning process to the community prioritics that will shape the future of our
community. One of the City Council's adopted 2007 budget goals w•as to create the City's first six-
year Business Plan, which will be updated on an annu:il basis. 'Ihis 2009 Busincss Plan represents
thc culminalion of that goal.
Soaie recommendations of the 13usiness Plwi liave aUeadv bee.n inlegrated and adopted in th4 Citv's
2008 Budgct. However, it is important ta note that the plan is still the first itcration of the City's
ctiacls in this area. Since we ure still in ow five-year start-up mode, many of our prograsns And
krvices are stitl under development. In subsequent yeurs, the busiaess plan wiU continue to cvolve.
7'he start-up mode alsa means there are some potential services we aren't doing at all right now wid
on wtuch w•e have not had the opporhmity to initiate a policy discussion. To address this, the initial
plan is divided intu twa sections - first, the initial plan itself, which includes the issues and
associated staffing xnd cost proposals. The second section identilicti gcndins; idcas. Thesr :ire a
licads up uf issues and prupos~als that are «•orth furthcr consideration.
-Me initial husiness plan inclucics thirtcen ncw positions over the six year pericxd. ne cstitnatei
annual cost spans frum $360,000 in 2008 w$925,U00 in 2013. 'The estimated cost includes
personnel, vehicles $nd equipment but dces not include overhead such as ofTice space and utilitirs.
Tbe plan also does not include an in-ciepth review of cnntracted scnices which will be expiored
more fully in futun business plans.
"fhe busines,s plan looks at the trcnds in thc; c.laiging landscape uf tipul:ane VaJlcy to anticiFrate
futum needs. Einancial resources are also fonecast, taking into consideration economic indicators and
new legislation. The business plan is then abte to focus an uiilizing the available resources in the
►nosl efficient manner to provide yunlity service to our customcrs «•hile meeting the ct,urent and
f'uture nceds of the City.
The Initial Plan
In 2007, cach department identifiral a six-year business glan incluiiiiig anticipateci issur.s and gaals
Alang with strategies for nddressing them. In order to providc a perspective on the scope of the plan,
Table 1: Cost of Lnitial Plan, summurius by deptutment the costs (petsonnel, workstation, vehicle,
wid equipment) of implementing thc initial plan.
Tablc 1: Cost of Initial Plan
Depurtmeal F'I'E 2008 2009 2010 2011 2012 2013
Fxecutive/l.egis Svpport .50 30,921 28,671 ~ 30,534 32,519 33,332 34,166
Opcratiuns/Admin 2.50 165,500 212,683 220,306 245,038 252,938 241,207
Financ;c & info 'Txh 4.00 70,481 124,470 209.848 219.228 315,506 326,(}61
Community Dev 1.00 0 85,340 65,327 69,574 74,096 75,948
Parks & Recreation 3.40 20,508 99,993 101,152 106,635 112,464 115,025
Public Works 2.00 73,257 69,499 74,016 78,827 80,798 82,818
GenCra) Gavcrnment 0.00 2,000 0 0 0 0 50,000
Tutal 13.00 S362,667 S620,6i6 S701t183 $751.821 $869,134 S925,225
~ Drop rn secorul year reflecfs aie time start up costs
~ i
Ciiy of Spol:dnc Vallcy 2008 Rusincss T'lan
Business Plan Process
This pmposed six-year busine5~s plan fiir 2008-201 ;«as develolvd in 2007. I1owe~rr, t}ic
f'ounilatiOn t~or the plati was iniciatcd in 2(104 with the adoptiun of thc (':ty's \ istiin stalcmrnL
tcc,nnrtunitj ul opJ)r01•tunitti' titi hert, irTrlrrrrlrrrrl.s rnrcl /tnrlilies rctrr vrr,«• urtc! 1,71ai' ulril husr?h"c.crs t•rnr
jlurirish and prvsper. "
Following the dcvclopmcnt uf the vision statcmcnt, City Council, uften with public partiripatinn.
work«i tu establish core beliefs, values, ar►d annual budgct goals, nll of which prdvide the nexus for
the City's iirst six-yesr busines.s Plan. A comprehensive discussion af the Foundaiian of Spokane
Valley, City Council, anci Core beliefs along with cu.titomer service and internal and external input
mrlltodoingy is available in the Appen.li\.
As noted in Pigure 1. dusiness YIari 1'rocc;s, the l'it,, }-ouiidation establishc:d by City Council and
intlucnced by formal employee input, city plans, analysis and other forms of Intemal lnput, along
V
with citi7en surveys, comment cards, fa:us groups and olher External lnput, has formed the basis ut'
the first six-year husiness plan. Each of the Strategic Service Delivery Areas is suppcirted by a
Departmenta! Business Plsn. 'Ihe llepartmcntnl Business I'lans were devcloped ihrough
participalory mectings open to all City emplayees. A SWOT analysis identifying the strzngihs,
wcaknesses, apporiunities and threats of earh department was canducted. Nlissian statements anJ
goals were estahlished by emptoyees. Drpcirtment Direc:tors and their sta(T s1onK with city
adtninistration then cleveloped the strategies outlinerl in the pl:iIl.
Figurc 1. Business T'lun Proccss
City Foundntion
Core 13clief:. Visinn Stntement, Value--, i ustomcr ticrvicc Stanciard~
1
lntemal Input City Council Extcmal laput
Lunch w/ City Afnneger Budgct Guals Cituxn Survey,
f"iuployec Fucus Gruups Comment C'nrdti
( ummute Trip Redustion Survey T'ocus Grvvps
Resourcr Analysis CustomcrCarrespundcncu
Comprrhensivc Plon Strntegic Service-Uelivery Areag
6-Ycar Transpartation ~
Improvement Pian
6-Ycar i'inancinl Ptan
C'enterPlacc Markcting 1'lan Depzrtmental I3usinesy Plaa~
Purks Master Plan Mission Statcment
Audits Goals
Performance Analysis *Str~ategizs
Wotkluad Indicator~.
'PcrCutinanrc tilra5uruini_;;t,
I
i
Cih-wide 13usi11esS f'lan
Fn~omP3~~r: :~II i~cm~ :\h<~rc
• Future Plan components
City of Spokane Valley 2008 Business I'Ian
Strategic Service Delivery Areas
The City of Spokane Valiey is classified by five strutegic service-delivery :uras uf one or morr
Dcpartments, as seen in Figure 2. Stratic Seivice-Deliver_v Areas and Rcs[xctive DepartmenLs.
The Gve strategic scrvice cu,eea.s developed a mission statement that guides all the departments that
aperate within the strategic ares.
Additionally, within two of the Straicgic Servicc Areas, divisicros wcre furiher defined_ 'Two of these
arc notable in that they have developed mission staiements and husiness plans specific to thosc
divisions. First, the Office ot the City Attomey is a division within the Exccutivc & Legislative
Support departmcnt, but provides City-wide lcgal services such as litigatian, legislation, contracts,
and code enforcement. 1'hc second is the Einance & lnforrnation 'I'echnology division within the
Operatic►ns artd Administrative Sertilces Department.
f+igurc 2. Strategic Service-Delivery Areas and Respcctivc Dcpartments
Stratcgic Scrvicc Arc3s,r'1)eFariments
ocutivr ~ Clprnuxmi A Camaicmity Pu1c5 $ Rca=tioo F'uhlk Wcxks
4151uiv+c SUytpoai Adminimatin. Ue+slrpmem
Scrvbcs
4 U!i!a nf thc Ntnarkc &
City tidomey tnftmmiflo
Technatop
-4-
Citv of Spokane Vvllcy 2008 Ejusinrss Plan
Departmental Business Plao
This initial Busincss Plan inclucics a Mission Stntement for each sUategic servire-cielivery area atong
with thr strategirs, estimated budget and timelines necessary to implement the plan.
Fach titratrgic arra encompasses s general arza of service delivery wtule the dirzsions within provide
a specific service to the customer. Yhe divisions wurk closely together undcr the direction of the
manager of the strategic area, caordinxting efforts to serve the mission of thst area.
The following pases will start with cach stratcgic sirea supplying a mission statement thnt stsitcs the
purpose of the strategic area sis well as anticipated future accomplishmenis, while reflecting the
valucs of thc cmployees providing the service_ This is follmved by a brief overview of the
Uc.(1:1TlITit illti.
Tlie izcxt stcp in thc depaitmental busincss plan proc:ess is a description of program area:.
Next, an organizatianal chart shaws the stalling makeup of the depaiiment- "Ihis is fullowed by a b-
ycar plan summary leading into the detailed list ufdepartment goals and strategies.
The goals are summarired in a 6-yesr tinielinc f'olluwcd by a budget snd staf'fing summary.
Future I3usiness Plan ConceQts
In the future (2009 Busines.s P1an) the departme.ntal plan -vvill then identify, measure, and shaNv
trends of workload measurements. Workload hidicators illustrate input into a depariment such ~c the
numbcr of codc enforcemeni complai.nts received xnd rncaningful corrrlation of that dsta.
Tliis step will be folluwed by the identificalion of Yerforniance Measurements that determine the
cflcctiveness of strategies employLA such as response tirne per complaint suid citizen satisfnction of
the complaint resolutinn. These Perfomiance Meusurements also gauge how successful the
depariment is in meeting its goals and whether we ure inefficient or efficient in praAding thiti
:;crvice. The measurement of these outcomes w711 provide accountahility to the customcrs and gauge
for m:ina~,ement tu dctrrniinc if service> :ue ninninu smoc~thlv or if changes ncrd to bc- maJc.
City of S akanc Vaile,y 2008 Business Plan Departmcnl: Executive & Legislative SuppOrt - Cio, ManaQer/Citv Clerk
Mission Statemcpt
(7w mission i5 to provide the City Council and employccs with leadership, useful advice, and
implcmentation of best practiccs to achieve adopted baals and deliver quality scrvices, to the
community.
vcrview
The Executive & tegislative Support Uepariment is accauntabie to the Cit}' Couneil for the
operational results of the organization, effective suppori of elec,~ted officials in ac:hieving their goals;
fulfillment of the statutory requirements of the City Manager, implementation of City Council
Pulicies, and provision of a communication linkage betwecn cirizens, the City Council, City
departments, and othcr government agencies.
Executive und L.esislative Support includes the City Clerk and ovcrsees the Police services contract
For the City. The Office of the City Attorney is included in the Repartment, but as it works directly
with all departments, it has its own Mission Statement and Goals following this seclion.
Description oi Programs
C:ity M~nnage_r - The Ciry Manager recommends and implements policy and oversces the
opcrations af the City, develops and implements the budget. All employee.s report directly or
indimcily to the City Manager. The City Manager supervises and mentots Masters of Public
Aciministration (MPA) program interns.
Ci Clrrk -1'he Clerk's office is the custadian of all the City records and oversees elections.
1-he Clerk administcrs the City Safcty Committee and Etisk Management functions.
Police SeLN'ices - Police services are contracted through the SpoL•ane CQltAly SIlCfCIfi'S
llcpartment The City of Spokane Valley Policc Chief reports to die City Manager.
2008 Orgunizafional Chart
C"iry Maa~aer
~
AsSma AMUYnn - .
kaocutirt
Clq muuae
F Citr Attnney City (.'lark Addun As~eaaat - f'ullct Chirf MPA
~xc~ani~e (Co~ttract SenFoes) lnleent►
CMt Ccs~rfCil
Adasim quisaat ikpury Ciiy Qmdc
r_4~~ i~! Rulc 4 LapthiMpna
im-
-6-
City of~ka e Vallcy 2008 Busincss Plan
:
6-Year Goai Sumrrtarv
• Facilitatr the achievemcnt of annually establishcd Council Goals.
• Furmulate a six-year Strategic Pinancial Plan by July 2008.
• lmp(ement eity-wide document managt-ment system.
Detailcd Gna) I.ist
Coul 1
Facilitate the achievement of annuailv establishcd Council Goals (oll vcars)
Strategies (2008-2013)
■ Annunlly dcvelop nbjectivcs and strategies to accomplish Council goals.
■ Report bnal attainment progress to the community in the city manager's budget message.
G„si I 2
formulaliun uFa Six-Ycar Stratruic Financia! }'lan (SIT) bv Julv 7-()08. l he 51 1' wuulci i'oreca.~t
expected revenues and cxpenses; incorpomte thc fiscal etcments of departmcntal business plans;
idrntify fiscal constraints; and, propose formulas for Gouncil consideration in cumposing a budget-
hiilancing approach that itemizes nrcessary service reducdons or incruased revenues or a
ci-imbination thereof.
titrategies (2008 Only):
Ipdate the fmancial forecast on an ongoing basis.
■ Facilitate the,crcation of departmental busincss plan.5.
•Culculate the fiscal impacts idzntified in husiness plans_
• Asse.ss reveniie and cxPenditure trend.s.
■ Mcrgc lrend data %vith business plan cost data.
■ I)ctcrmine the financial delta.
• I)cve[np best casG xnd worst case scenarios.
• Formulate revcnue and cxpenditure aptions.
■ Determine affordable service lzvels.
■ Select hudget-balancing options to implement.
■ Obiain Counril authorization to procccd with selrcted optiun(s).
I
~ I
-7-
I
City of Spnkane Valley 2008 Busincqs Plan
C:nal 3
Implement city-wide document m-mnamement s sy tem.
Stratcgies:
1008
•Cremte an indcx of ducwuents anei furms on the City's website.
• implement papertess agendas.
■ Increase Deputy City Clerk from.S FrE to 1.0 F I E.
• Ccrate index af all puhlic rerord documentti.
• lmplement full document imaging ancl archire all documents.
2009
• Create index of al( public mcord documents.
• Implrmcnt full dorument imAging and urchivc all dcxumcnts.
~Oll
~•[nstall c-ault in new C'itil t ttill tu house pernianent historical rerords.
Summarv
6-Ycar 7'imelioc
GOAL I 2008 2009 ~ 2010 i 2011 i 2012 2013
1 '
2 I ~
3
6-1c'ear l3udget and Statring lmpect Summary*
Executive & Lcgislgtivc
~
Syff ort FTE 2008 2009 2010 2011 2012 2013
Lhputy Gity Clerk 0.50 ,,,.,W -.---:,34,166
*,S'crlrrn,iReneTt.c crrrd Persr»r»el Slurtun !'ust.c (wnrk.s7ulinns ap)rl t•ehicles) '
1
Drnf, in serc»ui ct•crr ri!!e Il;e re.crill ufune-tintc slcrrl-rq) co.cl.c in ti-eur 1
ar~ vrr~ ~p~t ~frat~~ies Opprv,•. d b s~ Cdunc*
The City has se1 aside S250.000 jor implementation of a document imaging .~y.stem. 1 Jtis plan does
not include udditinnvl systemsfimding.
-R-
City ut Spulcanc Vullcy 2008 Kusiness Plan
Department: Executive & l..e tg'slative Support - O Jic•e o II7e Cllv Attnntel,
Mission Statement
tmplemcnt Council policy by providing clear direction and meaningful assistance ta emplayees
administering ciry government and eitizcns who use cily gavemment. F..nsure that all City actions
are consistent, timcly and helpful. Maintain a positive and crealive workplace. ~
Overview
liie Offiee of the City Attoraey n-presenis Ciry's legnl interests including oversight of claims and
litigalioa Z'he ciivisioa manages the City's legal service ageements such as courts, prosccutors, and
probation. 7'he City Attnmey draRs ordinances and r+csolutions, negotiates contracts, leases, and
Agrecments and supports departments in enlorcing associated laws. The Officr of thc City Attorncy
alsa provides speciali•r.ed employee trainine rcearding exictine law. Thc City Attorncy superviseti I
and direz.ts t6e work of Rvle 9 Legal lnterns.
ncvcriptioo of Programs -1ending
Contract review an_ d supnort - Review contracGs prior to adoption and advise City
dcpartmcnts on issues relaled to administration of the contracis;
('ode compliance suM)rt :ind litigatiun - Yrovide support to code compliancr
department in analyzing cases; provide litigation support for cases that are not capable
of rzsolution hy compliancc officers;
Communit,y Development support - Provide advice on broad spee;trum of issues related
to development permitting in the City, and jaint plunning activities outside thc Gitv in
affected azeas;
[.-4tlative_wpjxart - Draft lebislative ch:inges; Pro% idr advice tc~ Ihc City Council nn
hroad runge of municipal issucs.
2008 ()rganirationul Ch»rt
A4rsinMtalhs As*lWal
DqL1yCiiyA*n"
s
Ralo 9 T..md 111101
-9-
Citv o! Spokane Vallev 2008 Busincss I'Ian
6-Year Plan Summarv
• Have a fully operational City Attarucy's (3fficc that is adequately stafffcd lo handic thc
workluad and allows for timely client service.
• Assist other departmeats in analyring and mapping existing processes tu determinc
complianee «rith the law and whether higher levels of castomer secvicc ean be achieved.
Detailed Goal List
Goal l
To havc a fuliv operational Citv Attorn~s Uffice that is adeauatrlti° stafTc_d to handle thc workload
and allows for timelv client ycrvice.
Strategies (2008-2013):
■ Monitor worklaad changes
■ Track responsc times
• Identify deficient areas
(,oqI 2
-1'c, zLtisist uther dePurtmcnts in analNying and mapping existine prores;es to detemune co qj~liance
wilh the law and whether his~her lcvels of cwstomer serv ice ran bc nchirved.
Strategies:
2008
■ Pinalize sn index for all public records from any department, with a correspondinb clectranic
directory system with a comman farmat Cit,r•-wide.
■ tdentify till t}--pes of prmuts, approvals, pcrmissions ar w-aivcrs grfujted by the City, and
slxx:ify the procuciures to be followed for cach item, including deadlines.
■ Crcate a proc.css whereby the basis for all conditions placed upon u dcvclupment pmject is
identificd, with a specific checklist to be followed prior to the imposition of each rondition.
• Creule and maintain a purchasing manunl.
■ Maintain and updnte all form i;ontracts used by all departmcnts.
2009
■ j.Ipdate and tnaintain a11 Cit}- iranchiscs.
• Maintain and uJxiatc all torm rontracts ustd hy iill dcpartinenis,
201 Q-201 3
• Muintain and upciate all Iurni contracts uscd by all deparuucnts.
-10-
Citv uf Spokanc Yallcy 2008 13usiness Plnn
tiumm:in
6-YcarTimulinc
GOAL ~ 2008 ~ 21109 I 2010 2011 I 2012 I 1013
~ ~ - -
2 ~
6-Ycar [3udgct and Staffing Impact tiummanI his Plan i1ocs iiot includc wiN ac3ditional lunciin!.: and staff impact.
-11-
City oi 5pukanc Valley 2008 Busincss Plstn
Department: Qpecations & Administrative Serviccs
Miasion Statement
(lperations and Administratiti°e Services supports the organization and provides exceptional customcr
sc;rvice by asses.sing and addressing the needs of customers and empldyees, cmphesizing public
accountability, fostering community involvement, and managing the delivery of services to the
citizenry.
Overview
The Operaiions & Administrative Services Department inciudes the human resources, central
reception, public information, contract administration, and finence functions of the City. Th.is s+..~tion
of the business plan mflects the ()perations C)venighl divisic►n of the lle.-partment.
Dcscription of Programs
Human ResourLes - Provides serviccs in compensation, lx:nefits, truining and
orgnni•rational development, statf'ing, cmployee nlations, and communications.
('entral Reception - Serves es the primary customer service representative for all
departments within the City, providrs custamer assistnnce wid receives and assisLS the
public.
Public information - Coordinates community :ind media relatian.q to create public
a«vreness and understunding of City prosrams, policies, services, and initiadves
using a variety of communication channels.
Contract Administraiion - Negatiates service agrccments; reviews charges; audits
usages; utilizes managed competition; and addresses customer wnccras.
2008 Organ'v,ational Chart
Dw7 dU►
AdnWMntive Air*sae-
N~ltve
Sc Admu~ittr~Ai~oAn~lpit ~o baonhinn QRiw Oiyfoe Aa"! OiM AesWO(1 ~Iw"MRommhwulwj
~~s~ Hu~m Raattw
'FahnMyn
- 12-
City of 5pokanc Valley 2008 t3u.incsr Plan
6-Ycur Plan Sammarv
• kespond to internal and externAl impacts on the C'ity's human resaurces funclion in order
to mcnut and retain a well-qualificd worltf'orce
• F.nhance Community involvement in City government
• Formalizc public accountability in Cily operations through incorporating the dusincss Plan
into dccisian making, conducting a periadir community survey, and establishing a tcolbox
ti)r cvaluating the City's coiltract scrviccs
petailcd Gopl I,ist
Goal 1
Rescwnd to internal and external imnacts on the Citv's human resources function in order to recruit
and retain a well-auglified workforcc.
Strategies: (2008 - 2013)
• l_]se more pro-active recruitmcnt terhniques
• Lvaluatc City's work environrnent to zncouragz rctention of zxisting staff
■ L•'rpand new employee orientation and Iraining
• Devclop processes ttat improve employee acccss to information, and make the hest use of'
tcrhnology in order tci he cost effective to administer
GoaI 2
Fnhance communitv involvemcnt in Citv P-ovenuneni. 'I'wo ol'the r,ure values aduplea by City
C'ouncil flre to pramote community idcntity and Pricle. ant1 to focus on the future.
titrategies: (2008 - 2013)
• Yrumotc a uniyue, Spokane Valley iclentity especiaUy for the celebratioii ol City's tive- anJ
ten-year anniversaries
• Dcvelop reports oa Spokane Vallcy dcmugr-aphic and ecanamic trcnds
• Erpand forums fQr informing sind involving the public through the development of formal
cu.stamer service fcedback system and enhancement of communiry communic:ations
outreach progmm
Goal 3
Farmelize oublic accountabilitv in Citv utx:ratiuns throueli incomuratine tlie Business Plan into
decision makine, conductinp. a aeriodic cammunitv survev, and establishiniz u toolboY for evaluatinQ
ttic Citv's contract services. An open, collaborative govcrnmcnt is the third core valuc adoptcd by
City Council.
-I~-
C'it` of Spo{:nne Vallcy 2008 Busincss Plan
Strategies:
■ Incorporate thc Busi.ness Plan in the City's decision-making process to cnhance
accountnbility through implcmcnta2ian af prrformunex measures
■ Implement a periodic community survey to objectively monitor customer satisfaetian
• Establish a toalbox for cvaluating City's coatract services
■ Dcvetop a fornuil contract audit progam
• Finalize a managed compeiition pmcess
SummArY
6-Year Timeliac
,
coAL I zoos I 1.009 2010 2011 2012 2013
~ -
2 ~
3
6-Year Budget and Staffing Impact Summary*
OpcrationslAdmin Services ETE -1003 2009 ?U i20 11 1~'
¢17.0" 3%624 >32,515 33,-Vtl 34,266
1iR Technician 0.50
HR Assistnnt 1.00 0 t) 6U,010 h.}tI 1~ r,7,r,-1~
Administrative Analyst 1.00 71fi00 71:~8
Community inv/I'ublic
Info ~ OAu 73,520 34,061 29,623 34,208 30,816
Cantract Services 2 0.011`.13.000 13,520 14,061 34,623 15,208 15,816
Other HR Services 3 0.0, ~ t 1.000 25,000 5,000 7,000 27,000 7,000
Subtotnl 2.5u 1o~.~uu 212,683 220,306 245,038 252,938 241,207
*Sa1ury/Benefrts alyd Persamtel Srurtup Cosls (work slationc aitd vehicles)
f 1'ublicaNons, interactNe weh, commrinity outrecrrh, cit.slomer service feedback PI intern
` Commynity survey: inlern
; c'rty sojety plcm, paperless NR sysrem, update website, e►thunce emplvyee recvgnition, devetor
nrvrketing sJrateRy, empJnl're derelopmen!/learning, comprehe►tsive emplayee developmen[ modeJ,
sLCeession plannin , healthti, work'li~e
. _ . _ . _ . _ _ ~ . _ _ -14-
Cit}- of Spolcanc VaIIcy 2408 Business Plan
Depariment: Operations Administrative Services - Finur,rre& lnrormation
Technolosa,
Mission Statemcnt
"Ihe Finance and Information 7'echnology Division is cnmmitted to excellenec in customer service
by providi.n& quality financial information io council, citizens and city dzpartrnents. The
Infortnation Technology Gmup (IT) seeks to understand technology and how it cAn besi serve
intemal and external IT users.
Oven iew
"llie rinance and informalioti '1'echnology Division provides financial management and tcchnalogy
services for all city departmeats. Programs includc accaunting and reporting, pay7o11, tucounls
payable, pun:hasing, budgeting, financial planning, insurance, treasury and information technology.
"17iis division cxists within lhe Uperation4 and Aciministrutive Services Department.
1)c4ccriptioa nf Progrsms
Finance - Provides assistance ta departnients on the annual budget, fnancial
reporting, payroll, acc;ounts payahle, nnd purchasing.
(niarmaiion Technology - Pruvides assistancE to departments regazding telephone
senice, computers, printer/r,opiers, tuid thc city's computer network.
2008 Organ'ri.ational Chnrt
Ffmce Direciar
-1 ~
Aawuniing MstuiW AaauntAntlBudgr! 1'f Speciaiist GISDatabaw
Anatyst (2.0 FTE) AdminiisUntnr
f3.0 fTEI
I
Acconraing
7cchnician
6-Year Pian Summarv
■Assisi in the implementation of die Sprague-1lppleway ReN-italization Ylan, especially in the
area of City Nall, City Center, and ather inf'ra5tructure fuiancing.
• Assist in devcloping the tinancing of the Strcct Master Plan_
• Gxplore availxble telecommunicatio»s infra.structure accessible to the public.
■ Maintain a consistent tevel ol' service in payroll, accounts pavable, buciget preparalion and
informatiun tcLluiology scrvires during a pcriod of high growth.
-I~-
Cih• of Spukane Vallcy 2008 Busincss Plan Detuilcd (:oal List
(Toal 1
Assist in thc implementatiun of the Spmgue-Appleway Revitalizntion Ylan, cspecially in the area of
City Nall, City Center, and other infrastructurz financing.
Stratcgies (2008 - 2009):
• Review list of nccifed improvements
• Deterntine cost af improvemcnts
• Once agreement with developer is sig_ned, deterrnine who will provide improvements
■ Determine timing of improvements
• Determine a$'ect on city financiul stability
■ Determ.ine financing aptioos
• Prcparc plan
Goal 2
.A:siat in dcvelopink thc tiiianringuf die Strect Master i'lan.
Stratcgic5:
2008
• Revicw consultant's ptan
• Review list of needed improvemenis
• Should capital plan be dilfferent than aperating plan?
• Determine costs
• Determinc timing
• Determine uffect on city financinl stability
• Dcternnine optiuns
• Preparc plan
Goat 3
Explon availahle telerommunirations inftastruetun; accessible to tlte public.
- 16-
( itv of Spokanc VaUc-, 2008 Busincss 1'lau
Stratcgies:
?U08 - 2009
• Develop questionnairc for u.x when meeting %%ith community repnsc:ntativcs including
wlleges, haspitals, school districts, City of Spakane, Spokane County to share information.
■ Coordinate mectings w7lh Greaier Spokane lncorporrdted to share ideas.
- • Discuss comman interests with businesses in the area and data providers.
■ Seck information fi-om devclopers, real cstate consultants.
■ RaSed on informaticm gatlle:red, determinc putential bcnciit of enhanced infrastructurc andfor
needs of community.
■ 11'repare cost/benefit analr'sis.
Gaals 4
Maintain a consistent level af service in payroll, accounts payable, budget preparation and
infarmation technoloKy services during a period cif high growth.
Strategies (211118 - 21-113)
• Adel adrnin. cL,sist:uti KLircUuntant itI e:u'Iti' 'll0ti as tiutnber ofpr;,iert.; iiterell:c:
• Acid information technology po5itiuns a.s ncedeJ (2009 & ?Ul 21
• t1Pgrctcie trirrhtine. network si}d fihcr irifrastructurc
Summarv
6-Year Timclinc
GOAL I 2008 I 2009 20I0 , 2011 2012 ~ 2013
2
4
G-Year Budget Stnd StafFinl- Intimct Sunmn.ir~ ~
Financc & lnformation
7'cc6nology V1 E, 2110S 211119 ZIIi1) 2011 2012 11113
Aclministralivc tlssistanl 1.00 I) ~-1.608 52,1071 ' 997 h 1,-t`? ;
:lccaunt3nUBgt Analyst 1 0() 70,802; ~,4i~4 ?N3r~E~5 ' RZ,3.~.; 54,,,~71
I'I'Spccialist 1.00 U 81.~~7 IN~8 8 7,95ri ().i,67vl
IT Specia.list 1.00 U U 0 U 85,240 86,520
Subtotal 4.00 70,481 124,470 209,848 219.228 315,506 326.061
'.Sctlury/Benejit.c (iircf f'er.conrtel StnrFul, ('oc1.s (tirork .ctat;on,c rnrd velricle.s)
! Drop in secnn.l << ur rs tlte rcsrrl! of one-ttn,e Ntcirt-rrf) <usts i» v"cn 1
. : . .
iq►prvveO#~v
- 17-
City of Spokane Yalley 2008 Buviness Plan
Department: Communitv Develonment
Mission Statcmcnt ~
'lhe mission ut' the Cummunity Development Uepartment is to provide planning, permitting and
code compliance services in n resrwnsive and efficient manner to ensurc the safety, health and
welfiirc of our citizens, and to encournge orderly development and economic sustairuibility.
Uverview
Community Development maintains the City's Comprehensive Plan; administers the Uniform
Developmcnt Code and adopted Ruilding Codes; and assists citizens and bu.5iness owners with cocic-
retatcd issucd.
Description of Programs
Plzmning - Mnke rccommendations for the upciates and maintenance of the City's
Comprehensive Plan, participates i.n regional planning palicy issues, provides the
statc with munciaied informatiQn regarding growth of residential capacity and
cmployment trends, administers the Unifarm Dcvelopment Code including the State
F:nvironmeotnl Policy Act (SEPA), Shnreline Management Act and lhe Gtowth
tilanagement Act (Gf41A).
1'crnvtting - Review- isnci issuwice of construction and tand usc permits aa:ording to
thc City's Uniform Develapment Caie which includes the disciplines of Builciing,
I'lanning, and Develapmeni Engineering and is complcted through inspections of
these thrre areas af development.
Code Com..plian o - Responds to City camplaints for compliance to Gity codes.
Gcogopluc InformAtion Svste~ - Mnintains the City's geogaphic database in order
to provide information to make decisions und monitor land usc trends.
~ -
-18-
Ci", of Spolcvne Valley 200$ t3usincss Ylan
2O98 Urgaov.ational Chart
EDetar
1ldmin, ()fFcc
Asstytaat Asitvrt 1
~
Nlanning Duil3iq
SQflki~l Sutior Asisieal Sr.Tlans ~ Codc 5t.Pmttit ROW Ottica
Pidanet Ptotmct T'~umitict Complianoc 3paeidht Gtspcr:cx /1ssi~ant 1
(10 F'Tk~ (3A FTE) Qtiioer 1ZO FTE)
(LU FTk!
Assoaatc i'Isank~ Plms I3uiiding I'amit OtiIce fagireoor Conmnutloa
Ptatuner Tab Fxuniner lnyprdor II Spxialiet A4sMint II (1.1 FT'~ In9Qcctor
au rrrr{i i.73 FM (4.0 FTE) p.a
~
nsslst~cc ~aadas
EaWncct ~ Tach
(2-0 FTE) (2-0 FTR)
6-Y'ear PIAii Sumvnniti-
• Complete ihe Spras;uc-AppIex\ay Revilali/stiu►j t'ILin
• Implement the Sprague-Aprleway Revitalization i'laIn
• Complcte the Shoreline Master Yrogram update
■ Evaluziie the Cocle Compliance Program
• tlpdate Urban Growth Area (UGA) boundaries thruugh region:il (iTOCc`ti
• Cumplr.tc Street Standnrds Manual
■ Continue to improve custi►mcr servire in permit proressing
-ly-
Citv ui Spolcgnc Vatley 2008 Business I'lan
. . _ . ,r. W. •
UCtallCd laoal LiSt ~r' ~
Goal 1
Camplcte tbe Sprague-ApplCway Revitalizution Plan_
Stmtegies: (through mid-2008)
• Yrepare environmental analysis for Plan
■ Public Outrcach (Community mectings )
• Mailce revisians based on public input
• Plaruning Commission Pubtic Hcarings
• City Council aaoption
Goal 2
gue-nQplcwav Revitalization Plan as determined by the City Council.
Implement thc SpLu
Strategies: (2008 - 2010)
■ Work with the City ('ouncil, cansultants, and other department staff to determine the scope
of City Center plan.
■!'ut togzlher umeline and casts for imprvvemcno. and work «ith counCil tu deirrmine city's
portian of costs.
■ Prepare Planncd Action SEPA Ordinance.
• Refinc sitc plan with library, property owners and cansultants.
• Close property tran.saction for City f-lall. ~
■ Work with consultants $nd property owner to secure a developer.
• Review pIxns tor city hall permit and issuc.
.
Gua! 3
l uppletc: Uic' Siturelitie tii:istcr Pcugram uNatr subicct t0 LibtuininL' Lt-s>>t Tuticlin~. Washington Stute
manciates adaptiun uf an upcf:iteci Shurc:line Master Progrant by 2013.
Strategirs: (Murc:h - Dccember 2008) I
■ Detcrmine work program, cast, and timeline for complction deadline.
• Applp for gant funding if it becomes available.
Goa14
F,valunte the Code Campliance Pro ~ to determine if community needs are being met at
3CCepIAbIc: lc'.vtlti.
~
City of Spokanc tiallcv 2008 Business Plan
~
Strategies: (all 2008)
■ Ih;terminz eaisting case levels and responsc: timeti.
• Rc-view current practices to determine if impmvements c:in bL madc to reuoive cases su+}ncr.
• Conduct an assessment of pro-active issues that :ire not heing addressed.
•(ttake recommendation to City R'lanagcr and CitN ('o uncil :iht iut futur< 1~~\ c 1 o f'scrtirc.
(:ua15
I•pd:llt I f(i.A ho!lild.lrll'~ thil1llLil 1'l'L,loll:fl pIocC~L~.
Strategies: (all Z()f)R )
• Ucvelop work program
• Amencl Comprehcasive t']aii to icirntif') U(;A'~,
• Work throueh regiunal pmress to havc CTGA's 'Joint P{ar7ni►:;, .1r~ ;~.~.i~~u~•.1
(;oal t►
sIf~xl sl:!I1J:iItj~ \L111U.d
Stratcgics: (iluough 1-008)
■ Develop mview draft o1 ducument
• Conduct follow up public meeting;
• Nrepare £tnal draft document
• Begio adoption pmcc•s NN-ith pI:►nninr comsliissioti
• City cc,uricil .~doption
GoAI 7
Contirnuc to irnpro%c il1Slomcf i;eCVICt 111 pCCilll1t111p pfocetiti.
Strutegies: (all \car )
• [mplemciit recc,►nmendutions uf thc d«rlopt?i~.•rit -,~,i~.~l~~,l,l~•r; _~r~~u~~
• Upciatc and impmvc customcr handouts.
• Complete slaff training of the [JDC.
• C'umplcte staff trriining of thc Sprague ApPleway k'lan and form based development
regulations.
• Prepare staff policy & procedure manual.
-21 -
Citv of Spakune Vallev 200$ Busincss Plan
Summarv
6-Year Tiroeline
f:nAL ~ 2008 ~ 2009 ~ 2010 I 2011 I 2012 ~ 2013
~ I I I
2 I l
I I
'
;
a i
; I
6
6- Year Badget and Staffing [mpACt Summary-*
Cammunity Uevelopment FI'E 2008 2009 2010 2011 2012 2013
Code Compliance Ufficer 1.00 0 85,340 65,327' 69,574 74,096 75.948
•.Salary/Benefits u►ul Personnel Stcrrtup CosJs (work stariorts and vehicles)
I 17r(p in second,veur rs the resulr ofo»ie-time ,slart-up cosLc irr )'ecir 1
I)artinent: I'arks & Rccreation
Mission Statemcnt
1'o acquire, devrlop, operate and m:iintain a diverse park and recrealiun system thel enhances our
rommunity.
Ovenicw
W'ith offices lucated in the t'rnterPlace Regiunal Lvents ('enter, t1iL Piuks and Recrration
Dexartment consists of five divisions: Parks Administralion and Maintenance; Recreation; Aquxiics;
Senior Center; and CenterPlace. The Department is comprised of nine FTEs_ I'arks Mai.ntenance and
Aquatics services are contracted with extemal businesses/agencies. 7'he Pnrks & Recreation
Ck.•partmcnt also maintains n database of local rccreation programs and services to help match
citi•r.en.4 with existing srrvices.
Descriptioa of Progrnmc
Parks Administmtion & Maintcnance - 7fie Administration Division pmvides diroclion and
leadership for the I'arks and Recresiion Depuriment in implementing the goals and objectives '
of the City Council and facilitates the general upkeep of parks and public areas of tlse C'itv.
The City uses conttactual services for the operaiions and maintenance of City parks.
(tecreation - The Recreation Division coordinutes and facilitates the delivery of rcc.rration
programs and services througliout the City and the City's park system.
Aqualics - The City of Spakune Valley owns threr swimming pools which provide
opportunities for Open Swim, Swinm Lessons, Swim Team, and farility rental;. In ❑clditiun,
the City leuses a portion vf Valley Mission Park for a water park.
„
City of Spokaur Vallcy 2008 Iiusine&% Plao
The Ciiy currently is contracting with the YMCA f'Or all aquatic activities within the City.
'fhe YMCA provides the lifeguards and maintains the pools cluring the seasan.
Senidr Ccnter - The City of Spokane Yalley assuraed operational control of the Va11ey
Senior Center in 2003. Thraugh the Spokane Valley Senior Citizcns Associaiion, the Senior
Center promotes fellowship, health, reeteation, social, and educutional upportunilies for
Ex:rsons fi fty years and older.
In cooperation with the Comrnunity Colleges of Spokane the Senior Center oPfers classes
ranging f'rom aerobics to Spanish. 'Itie Senior Cenler is also a recreational hub For area
seniars ta play billiards, pirrg pong, and pirkleball, and juin in weekly danccs, tbcme dances,
;md line dancing.
<<nterPlarc - Constructinn of Mirabeau Point CenterPlace was complctcd mid-year 2005.
The project npresents the culmination of eig.ht years of planning and fundraising by
Mirabcau Point Inc. and the joint in<<olvement of the City and Srxokane County. The
approximately 54,000 square fooi facility houses the City of Spakune Valley Senior Center, a
great room (banquet facility), numcrous meeting rooms, multi-purposc rooms, and a high
tech lecturc hall. The facility combines with Mimbeau Meadows Park and Mirabeau Springs
to form a regional focal point for Northcast Washington, Northern Tdaho and Western
Montana.
'100$ nrganizational Chart ~
Pnrks & RoereslioM
Df~r
P.ts (.lpxacan t wqa*►o J1cxl.nuo 4
AAainleeunos 1►lsintsaanoa
(~w'act Senioa) ~ ~ (Conftct Sacviaa)
.Adidnhn~tlre /Vaiiaot
Cenc4'Ire Ce~rtaA'!~a Gm~riaot
Sanior turtta Spoct~ia Retto~caa CaoMfudA► GstcMoer Mdrma►ancc wortet - ~
Etdrtk+ai'f uWt~e Fantkpa 20 ~fE ar Caed~act
Caoa3i~a 2.0 FTE Surke 1T~if
i
CanhxS9acs
A4mhl6ftrfttr'0 AIRiftnt
ZO FlE
10
_21 _
I
Citv otSpoknne Valley 2008 l3asiness Ylao
6-Year Plan Summgry
• lmplement recommendations of the Parks and Recreatian Master Plan
• Implement the CenterPlace Regional Marketing and Communicadons Plan
■ Malce facility improvements ta Center['lace
• Expand senior services to serve changing needs and expectnlions of the senitu poPulatian
■ Worlc with Ccntennicil Trail partners to develop 20 year plan
Detailed Goal List
~
Goal 1
lmalement rerommendutions of the Parks and Recrealion Master Plan. Based on c:ontracted pJanning I
services and relying on Public Works nepartment for construction projecLs.
Strategies: (2008 - 2013)
■ Implement Parks and Recreation Mnster Plan
• Explore options for majar source-s of funding
• Parsue park acquisitions and development
■ Develop formal agreements for "school parks"
■ duild department identity
■ Partner with local jurisdictions to look at feasibility of indour aquatics ccnter
(.ua12
imnlement the CenterPlec;e Reeional Marketirua and Cammunications Plan.
Strategies: (2008)
• Increase seasonal seaCfing to accommudate a higher level of service for events
• Professional iraining for aur host staff - alcahul, CPR, team wark
• Develop "CenlerPlace's Purtner Services" with local evcnt planners
■ Cxplore contracting with food and beverage service pmviders
• Contract marketing senices to heip implement mnriceting plan
Gogl 3
A•iuke facilitv improvemenis to CenterPlace.
Strategies: (2008 - 2009)
• Schedule preventative maintenance and fecility updates to maintain CcnterPlace in new
condition
~ Ilxplore oppartunities to provide additionnl services
• Explore contructual janitorial services vs. conversion of jsinitorial staffto FTGs
-24-
City of tipulcanc Vulley 2008 13usiness 1'lan
Goal 4
E,'x_pand senior services to serve changing needs and eVectations of the seniarpopulation.
Strategies: (2008 - 2009)
• Challengc to scrve curreiit age demograpliics unJ tc) attraut nc:w Participants
• Add new, active pragtamming
• I iire ha1F time intem to assist with scheduling classes and szmi nars
•(ncrease im•alvement w7th neig,hboring retimment communitic~
■ Educate the community al-largc atxout the putpose tind potential of tlie ticnitir c'ciltzr
■ l7ocus on heslth and wcllnrss
Goal 5
Work %tiith ('cntcnnial I'rai) parUicrs to dcvcloF) 20 vear plan.
tilratel4icy: (2009j
• ticek gr.inl uPPurtunilie,
• Uevclop a long range mainleilancc rl.i>>
• Implement Plan
.6--
Summarv
6-Year Timeline
c;oAt, I 2008 I 2009 2010 ~ Zai i 2012 i 201;
i
2
3
4
S
6- Year 13udget and Staffing Impact Summary*
Parfs & Rccrcation F'TE 2008 ZUUI 2010 2011 2012 2013
Operations Coardinator 1.00 0 7Q,ti{ti, l I~ 14) 0 0. 8 116
('ustodian (.m.ai from tmr) 2.00 '7N.563 83,6~5 : 89,039 94,8'7 9-098 949,628
f'entrrNlacc: Serviees 0.00 11.6.720 -1 i'M538 122,629 1~+,(;95 I2 8z83 ' 1.32,038
Sr. Center Services O.U(, 1 s)y:;iPS 10:171 l.1,040 11~.~i6: `11 .ST; 1118811
Offset*' 0.011 YSt.~.231 (1 93.243)._~Ot,"j J210r4i22)-- ('16,t}Y5) {l""1lf~6-
Subtotal 3.00 20.508 k) 4) ; I O1.1 ~ ~ I O0.6.:;
*Salrrry'Renefirs u,ui Per.«»ntel ,Cn irltin C osls ("i+i)rk cJaliort, mtd ►•chicle.c)
**U/,ci cltie lontcreavtd reieiruc, ~rnd cunncl~JoI110I11 fT(71(s( ftnm cnnlruc! strvlces
' WaI S~ir~'etlt,~'Q°',~Pplyftve!t by ..~d
_2;_
C'ity of SpoIcane Vallcv 1008 Business Plan
- : ~
Department: Public Works
Mi9sioa Statcmcat
"The mission of the I'ublic Works Department for thc City of Spokane Valley is to pro4-ide ovecall
planning, constrtiction opemtions and maintenancc of the city`s public works infiastructurr and
facil ities.
• Z-he mission of the Adminisnation is to provide directiun, supEwrt, and coordination to Public
Wortcs staff facilitnting their delivery of service thmughout the community; and coardincition
with providers of solid waste, wastewater and ather regional public worlcs issues.
• The mission of the Capital ['mjects group is tn plan, design and construct new facilities
wtuch are under thc ownership of the City of Spokane Vallcy. 'fhesc projvcts include roads,
hridges, park facilirics, civic and community huildings. This requires canful prioritizcd long-
range planning, acquisition and management of state and fedcral grnnt funding, conrdination
with stakcholdcr groups, and proficicnt project managcment.
•fhc missian of the Street Muintenunce Division is to
1. I'rovidc responsive and etTeetive management and mIIintenance of city streets, snow
and ice contml, and debris removal, aUowing for saFe transportation throughout thc
commtmity.
2. Provide Traffic Engineering for safe and efficicnt multi facettd tr-insportation
systems throughcwt the city.
• The mission uf the Stormwaier Divisiun is to protect the environmcnt by iniinizing ►hr
degradation of water yuality and reducing the potential for flaiding and erosion by
niaintgining and installing stortn«<atcr management system5.
Oven iew
Public Works uvcrsees the City's transportution 5ystem, which iiu:ludes cunstruction and
maintenancc of strccts and related stormwater systems, O[cIBiIOIIS SIld IIlIIIIIIeiIHIlCC Ot tl"dII]C S1gILS
and sigials, regional and neighborhood transportation planning. The Qepartment also provides
courdinAticin with othcr city departments an the planning, design and construction of city parks and
civil facilides, along with participation in regional public warks 'sssues such as solid waste,
wastewater, and high-capacity transportation.
Description of Programs
Streei Onerating Yru- -'1'he Street Operating progran is e-stablished to providc
efficient and safe movement of both motoriled and non-motorizei vehicles as
wcll as pedestrians wilhin the limit5 af lhe City and coordirintc convcnient
interconncct [a thc regional transportAtion systcm. ~
I
~ i
- 16-
1
City of tipokane Valley 2008 Kusinesr Plnn
'Che, transportation nelworks, under this program, are designed, constructed, and
maintained to improve thr quality of life while providing the effir.icnt move.~ment of
rommcrcc.
Stormwater Manaeement - Provides stormwater construclion and management
throug6 both the Str~.-rt Department and Spoknne C'ounty.
5tmc:t !Vlaintenance - Responsihle t~or maintenanc:e of public sireelti.
2008 Urganizational Chart
hblk V` aria
p{reclw
Adm~fatr~te
Asrina~l ~
1
9rOCC M,e4am+an« E:nE►aou - sanl,y e'a~iuoa - sa~lu► Egg,oecr _
uPQixptndmot sorrnwoa ClP Mwqa Trst[io
~lneqcs~ce /C~t. /1uW4ont ftjt= Ewa0woain6 TetA { I1A~AIMhs
AmiaM
2 0 FfE
Sehlar Ettrttna - Sankr. Engittaa _
A$"*
4*W
~[nginoerirta Teeh 1 FARinoarin# Tah. I
I
-27-
Cit}• af Spnksne Valley 20{)8 Busin"s Plan
~
6-Year Plan Summary
• Implement the Strcet Master Plan (ance adopted by Council )
■ Continue develnpment of a long rangc plan for strect maintenancc
• Continue optimir.ation of thc city's traHic signnl plan
• Continuc implcmentstion of the stormwater prograxi
• Implement public infnistructurc a-pecLs uf Spn►gue-Appleway Revitalization Plwi, including
C'ity Center
■ Implement Capital Improvemcnt Projects as approvcd hy Cuuncil
■ Manage ssnd coordinnie the planning, design and canstruction of the City Hall project
• Continue involvemcnt with the County and DOE regarding the T'vtDL and Vi'astewater
Treatment Plan
Detailed Gnal LiM
Goal l
Implemrnt the Street Master Plan (once a(lopted bNl Council) Phese; I
Strategies:
• Continue engineering contract with JUI3 for 2008 plan update
• tdentify funding for recommended Pavement Mnnngemrnt Pmgrxm and TransportAtian
lmprovcmcnt Plan ('ITP)
G c►a 12
C'onlinue devclopment of a lang range plan for street maintenance
Strategi es:
■ Purehast: site und fncility for equipment and matetials
n Considcr options for winter snow maintenance
Goal ;
Continue optimization of the city's traffic signal system
Stratcgies:
• l!pdate and revise signAl timing plans for the city's major intersections
• Cuordinate the design oF the funded I1'S projects I
• Continue providing tratTic related services on new devclopment proposals
-?8-
C=ity of 5pokanc Vullcy 2008 Business 1'lan
Goal 4
Cuntittur imF)lrrncut.ition c,fthe ~tnrnm;flrr Prn~~rani
striiic°'-Jell:
• I)c%clup ar.ipical pn~jzui2 Cur ric«icd `[cUCI11w1(ci taciliiies
• vevelop a six-year plan far compliance with the Underground lnjeciirin t'orltrol 11,Ie' )
Program
•[}evelop and reyardinate wilh other departments a plan for compliance with the Nation.,l
Po]lution niuhargc f:limination Systrm (N1'I-)FS1 Phasc 11 rcrmit
Geal 5
Impl:flll'liI pUHii i1ltT-:l;ifUllllrt (I R'"•l(;Shiallt'll N.lll_ 111~~11~IiI1L It'.
Ul'IITi'T
• Uctcrnunc ptasing, cusi "timales anJ CunLiing :ilternativcs Cor ihe subarea pI;111
ncommendations
• Design and construct the first phase(s) of the public infrastructure to support t6e devcloprTient
ol' LhrCity. c~.`nter
• ncsign and construct ihe first phase(s) of the Sprague/Appleway impmvernentti to suPport
the revitaliiatiun uf thc corridor
Goal fi
Implement Capital Impre►t-crnent f'rojccts a; approved hy ('ouni•il
titratcgics:
• ( untiniu tu rnonitor, upJate, atid implement lhe I r:nspuriatioii Iuipruv4ment i'laii l I IP►
• Pursue udditional funding opportunities tor c;tipital projecis
■ Continuc coord'uiation %%1th other departments on non-transporiation caPital project;
■ Cuntinuc to rcquest xc3ditianal tit.illin;; liOr ROW, dL'swn. ronstructiun iind ~iCcvunli~IL' t(_)
facilitatc pri~jert implcmcntrjtion
(:nal 7
Ntanage i11lCj coordinate the Eilamiing. (ICsiLTn anLl cO>>>,truCtiuEl ui' thc ('it}' f1;►11 rrujckt
51r-dlc:glLS:
• Continue Programnung 1'hasc in 2008
■ Bebinn.ing Planning and Design Nhasc in '008 subject tu acquisition of Projcct site
~
'q -
City of Spokane Vullcy 2008 Businesy Plan -
Gual 8
Continue invotvement with the County and DOE regarding the TMDL and Vb'astewater Treatment
Plan
Strategies:
• Participste in the Cotmry DBn Selection Committee
■ Pariicipate in nOi: Spokane River nissulvrd Oxygen 'I-MnI. Ac(visory t;roup
Summary
6-Year Timetine
Gaal ~ 20019 1 2009 ~ 2010 ~ 2011 ~ 2{112 I 2013 ~
~ - - i--- - -
,
z i t
4
s
6 -
7
$
6-1'ear I3udgct and Staffing impact Summary•*
Pubtic Works FTF 21008 2009 '~►1(1 2i►I i 12 20 13
Capital 1'mject Engineer 1.01, 86,057 rr-101 93,071 99.121 101.599 1044139
Admin Assistamt l.nii 527,457 5. #,t;(!?i 54,961 ,>l3,53 59,99' _ 61;497
Offsct' ..05 25:j
^:k,?K? 69.404~ w ':4.0EI; '"fi.R'? $(1,'?q8 Rw.,~18
4,S'crlary;'t3enefits anJ 1'ersonuiel,Startup Costs (work stations unri uehicles)
1 I)rap in secnnd , vear is the resrtlt qjorre-time start-up cosls in year I
".I rith_ipcrtcd lc°d17irl 11ri"'lr'lt; 14) r,rf.c~ r perc-uttct;;c oJ"Pro1ect spec!11~ cc7(uries
vsrwurrft rr i~~s~r ls L.
' :..:...pr~:+ O"cs"Tl- .14 . 1+i~~ :~I
- .Shud~ ~r~t ~tru1~e~v~`
- ;tl -
Cit~- of Spuks+ac Valley 2008 Business Plan
Citywide I311sillc'.tis I1lan
In 20N08. ,:1! dcpamni•tltal hu,"ine;: P11111; IOr -'(W;{ 20I 1 uill 11WC h:Cn 01111EllCtCd iiflil rutn11il0d in
the citywtide business plan. This business plan pulls all the functions of the Ciry togc:ther into ont
comman purpose - to aehicve service-clelivery goals. The Citywide Business Plan alluws dccisiun
makers to view the interrclationship and impac:t of all departments and programs.
t'ltinning is the strength of government and is vital to eusure firture commu.nity netdti can be mct.
Planning is continually tal:ing place in the City in areas such as transportation improvemenl, tinancr.
parks and rccrcation. and 1he ongoing comprehcnsive plan. These plans f1ow into strategic goals uf
depdrhnental pI:uis.
Unce die plan> are in Place anJ StCpti :irn t.il:Ln tu ran-,, uut thcsc pl:uiti, mcas►ucments c,in he ta}+en
tu assess the C'ity's performanrx in the execution of these strategic plans. Measurernents can hr
assesscd througEi electronic data gathering or through report cards providcd thmugh citizen surve} s.
Measuremcnts wzll be int<[-'rated into thc tirst husiness rlan rcvision tu bc «ondttcwd in 2(1f1R fc,r tlit.
timeframe of 2009- 2014.
7-herefore, the business plan is uot a(ince-a-tcar prc►cess but rFither it is cc>ntinually beiub monitore(i
and refined. Depariments mcet on a regular hasis ta assess mea.suremenLS and maintain focus oii
their goals. Employees lei the C:ity Mnnager know haw things are gaing at the customer interactian
icvel while citizens let the Council and titayor lnow how they perceive the strategies are worl:ing.
Figure 31: Business Plan Cvcle illustrates the nngoing proress.
H'igurc 3. Busincss Plan Cycle
Plan I1icasure Nlonitiir
Comprchcnsive Plan
Business Plan
E3udgrt Prvccss 1'crlurm;ancc Mra-sures Qlmrterly Rcpons
6 -Year'1'ranspnrwtion Plan Customer Satisl'action ~ Lunch wl Cit}, N1anager
6-Year Financia) Plun ~ Survey Cunvecsations wilh the
Parks Master Plan Communitv
CenterPlace Regiunal C'u!~tuincr Co»unent~
N9arketing Plan
Focus Groups
• ~
~ - - - ~
-31-
City of Spokant Vallty 200$ Businrss Plan
f'end i ng Ideas
? here are inany idess that warrrint further consideration, but have not reached a point of maturitN
such tkai an informeci decision c.an iLc made to include thcm in this first iteration Qf the Bcisiness
I'lan. The}• are descrihed in TabT 2: Pertdin¢ Ideas List below, as nntiee of fim,2 po(ic~
ci;•~~:~~it,nti. I I,t! idecis, ,ire Ii,eecl in the arder of tead depariment - they are not priaritiz.eri.
1 hc rro`_*raru-,:'.cr~ 'Irc cichcr iifulti-ycar or ongoing in nature. The tabie lists the projosezi tirst
year ot' implementation and an eslimation of the first yeac's cost 'ITie cost of some of thc program5
riiay partially or campletely offset, either by specific revenuc sourecs, or by reduciions in other
expenses. The tabte indicates whether there is an offtirtt. hut dc,es not idcntit} tlie a-TT;ount aild does
iiot include capital projcYt or tand acyui`itiom cotit:,
City uf Spokanc VaUey 2008 [3usincss Plun
Table 2: Pending Ideas List
Itcm 7 t ear: ; Cost t)tl'srt'' C'umrnent
7!1 Ir3te Cost No
~
I Publlo Wo Asgttsme C&A f 2009 ~ 559,000 ; • Additionsl 111 staft will bc necded if tlat City choctscs I
~ to hr 9ignificantty motr pruactiva tognrding public
I ~ infixmation and imvhvment. PrQgam M&r - CD 2008 82.000 • Depend'mg on how- actiwo a rak tbe City cboaso w i
Spragur-Applrway tak,t with SARP, s dedicared prvgran matrnggr wit{
Rcvitnlizacian Plnn be nerdcd to coatdmalc the widc vnriery- af
(SARP ' associetcd 'rcta.
Ctimttumitv Dov. Dloek I_] ~ 2013 I4?,bc1O ~ • Thc City currently purticilsatta witA 5po{um Couray
C}ruat (C178G) i suO ntfrcrs. Evcry thrcc yew, ttte City bns the
F-utltlrmcoc City apporiunity to decidc if it wistus to hnve a atatsd-
Deslgnntitrn ~ aSpne CflIIG program. 7une 2003 is tfie nrrxtt chaam '
! W dD So.
Entrwtucyd Gt+ograp!►fc CD ' 20Q9 13a,00(1 ♦ Thc Cit), othcr jurisdiciions, and thc pobiic are
Inta 5y~tccn (GiS) limit+rc! in t~ usc of GIS. Additianal ~tafing wouW
allnw far a richer ievLq of datn tn bo inpw and
maintuinod. It Souid aid in tk ckcisiam making for
. nn}lhin8 prvptrty hascd, inclwiiag ptblic safcry.
utitities land tLsc, and pwim
Foreatry Progrnm P&R 2009 ; 72,000 • ! A forastry pcngnun would bo an investmecit in the I
nuturai bcauty of tha oumtntniry. Rnd cqald inttude
I Trcr C itti U S A smius.
E.nhmcai R~on I P&R I 2010 105,400 The Parics & Rac Muter lflan ideatitiod pooetrtial
5ervi~es rarrcaiiun o rtwiities far all agn.
i Parlc Rwgor Progrgm , MIt 2010 60,000 ♦ Tbix positxun would enbuntc the eaCcty- rnd
rnjoymcnt of paric visftucs by pniroiiing fuc
, vendulism, iilcgal tanswnptldn ofcirvgs atW akaho4 I
~ abnndnaed vciiicks, vamagcyt etc.
Sflreet Master Plan I'N' 2009 203,000 ♦ Stalf wiU be mquirod to mKinca[n du Inventory•
Impkmmwian ciaualsase: and msnege tric usociated eapltal Pro1mm
~ ic►sluding fundin~and design.
` Right-of=Wa}-,'Praperty PW 2009 82,000 • '1'tu Ciry's nal pn!pr,rty assCU ara growlag und need
managvmcnt nsore cotsctlidated mangmnenL A RUW pcogram
; wouW ovrrsca axiWttg assdts, coordindc proprrcy ,
- aoqu;siiion (c.g., pa& or citP}tal projecu), and
prunctiYCfy aequire property fvr knowr future
ro'octa so urchaxs arz us cconvmiral n ssibk.
GApitW projrct tksign ' Pih' 20119 294,000 ~ Thc City ctxitrsct3 for deaiW4 pra}tet rnsnaganrnt,
ind itsxpectiant Tcnms erad inspatiae of capitxl projacts. An in-house taua ;
I uslgnnud to a perccntagc of thc capital prQjecta %-uuld ~
be taote wst cfTcctivc, if srt at a canscrv*iveiy
suacalnable IcveL_ _ _ _i
*llris po.silion is incl:ided in rhe 2008 13ra4fiet
I
I
- 33 -
City of S u~Vallc 2008 Plan
Appendix
Foundation of the City of Spokane Valley
"Ihe City of Spokane Valley sprung forth fresm a mixture of neightwrhouds on Man;h 31, 2003. The
new city govemmrnt wns charged with providing senices to 82,000 peoplc.
, The City leaders knew that a clear direc:tion with a
~ coasistenl message was necdcd to be successful in
this cndeavor. 'l'his new City had a diffcrent
mentality than the other govemment operations in
the area and City leadets knew how important it
~ was to solidify that d'si'fercnt way of thinking Gom
the very beginning.
'fhis City was to be m.sponsivc, focused on
. custamer service, apen to the public, progressive,
efficient, lean, fair, and aimmitted to pnividing a
high quality uf lifc.
Core Beliefs
tiertion 1. We heliive that Spokaiie Valley shauld be a visionary city encouraging its citi-rxns
and their governmc:nt to look to the future beyond the presc.-nt generation and to bring
such ideas to public discussion and to enhunce a sense of community identity.
Section 2. We believe that elected body decision-making is the only lawful and effective way tu
conduct the public's Iegislative husiness and that c:ireful observance of a clenr set of
Gnvernance Coorclination rules u1' procc:dure can hc;t c►iliruicc public participation
anci dccision making.
Seetion 3. Wc lielieve in the ('ity Council as policy leaciers af the City. One ur mare City
Councilmembcrs erc encouragcd to take thc lead, where grar.ticnl, in sponsoring
C7rdinances or Rcsolutions cxccpting quasi judicial ar othcr public hearings and the
statutory duties of the City Manager a.s set farth in RCW 35A.13.020.
Section 4. We believe in hearing the public view. We affum that members of the public shuuld
be eacouraged to spcak and be henrd through reasonable rules oF procedure when the
pubiic business is being cansidcred, thiis giving elected oircials the broadest
perspectives from which to malce decisions.
-34-
City of Spokane `'allcy 2008 I3usincss Ptan
Sectina 5. Wc believe tllat the City of Spokane Valley's governance should bc knowm as "user
friendly," and that govemance practices and general operations should consider how
citizxns will be served in the most responsive, effective and courteous manner.
SecNon 6. We believe that the economic and commcrcial job hase of the cUmmunity should be I
prescned and encouraged to grow as an alternalive to increasing propcrty taxcs. VI%e
belicve it imperative to have un expanded and diverse economic basc:.
Section 7. We believe that Councilmembers set the tnne far civic discussion and should set an
cxample by:
(a) Setting high standards of decurum and civility.
(b) Encouragc opcn and prociuctive conversation anongst themselves and Mth tlie cammunity
about lcgislativc mariers.
(c) Demonserating respect for divcrgent paints of view expressed by citi•r.ens, fellow
Councilmemhtr, ajid thc stafT.
(d) Elanuring esch uthet and the public; b}' dcbating issues with City 14all 311.i tllC ('0mmunitv
%tiiihout casting aspersions on members nf Council, tlic staff; or thr puhlic.
(c) Accepting tlie rrinriPle of m,~I„rity ntlc ;ind N1orkiri- to advanct tliv o+. ..cor-p„rate•.
decisions.
SecNon 8. N`C JUlll'II Il?e l(11 `h11:1t'c'C sUffi_i1l li] cn[3ijUciif?., liit ot lile CII} \11II] tiUl'
rcgani f"Or:
(al Yrc~rnotinb mutual rcspkct hrt~%ccn thc Citiiens. City stati and thc ('itN Councii hy creating
the orbaniratioti:il teanywcuk neres4ary for efTectivc, respunsivr and uNn govcrnment.
(h) Providinb the CitNr C'ouncil and pubiic ceasonable advance notice when issues are to be
hrUUglit fonvard for discu.ssion.
(c) Lstablishing and maintaining a formal city-widc customer sirvicz prQgram witli cmphasis on
timcly re:spoase, a user-friendly atmosphere, and an attitucie of facilitation and
aceotnmodation within thc I.iounds of responsibility, integity, and finnnciril capability af the
ciry, including organizational and .job de,cription documeats whilc pursuing "best practices"
in custonter sen-ire.
(d) Sec.king ercativc ways to cemtain ur impede the rising eost t,f~ goNernmrntal srn•ices.
including eYamination of private scctor alternatives in lieu of governmcntally provided
5CN1(;ES.
(c) Praviding a data basc: of futurc projccts and druims }'ar the aew City of Spokane Valley su
that good ideas from its citizens and leaders are not lust and thc status of projects ran be
readily determined.
- ;5 -
City of Spokanc Valley 2008 Business Plan
Vision Statement -
The tirst step was to establish_ a vision statement. That sets the City in motion on a course of
success. Our Council believes that all pe4ple in Spokane Valley should have an opportunity to succeed, both
in work and in personal lives. A well-balanced community enstires that a strong ee•onomy will exist
to allow residents to eujoy lifc. The following vision statcment was adopted to signii:y this belief. .
"A community of apportunity ivhere individuals und families cun grow and play and husinesses can
flourish and prosper. "
City of Spokane VaUey Values
Next; the City founders and leaders felt it was important to provicie d'uection to the new City
govemment organization and ensure that this community is unique. Developing the following
values for the City accomplished these goals.
Cummunity identity and Pride. Spokane Valley promotes an environment that supports the home
and family, and job and education opportunities.
I-fighlight areas: -
■ A friendly, wholesome, safe place to live and raise a fauuly
~ ■ A City Centei and economically healthy; diverse downto~n area _
. • Prescrvation of neighborhoods
Focus on the Futurc. Spokane Valley is a visionary city encouraging its citizens and their
government to 1QOk to the future beyond the present generation, and to bring such ideas to public
discussion, enhancing a sense of community identity.
Highlight areas:
■ A balanced approach to growdi and development •
■ Stewardship of land and resolu'ces, such as parks, recreation ancl natural areas
■ Preservation and growkh of the Economic and commercial job base of the community -
Open, Collabarative Government. Spokane Valley values a"user-frienclly"govemment, in which
governance practices and general operaLions consider how citizens will be served in lhe ruost
_ responsive, effec-tive and courtcous manner.
Highlight areas:
■ Citizen participation in the decision-making proce-ss
■ Strategic use of publicJprivatc and other partnerships .
• A Can-Do attitude on thc part of City einPloyces, and fair and consistent i.nlerpretation and
i.mplementation of regulations .
-36-
City of Spokane Vallcy 200$ Business Plan
With these values, the City's foundation begins to take shape. T`he City now knows how it will
-operate. This will be a government that encourages participation, promotes a collaborative approach .
to problem-solving, insPi.res creativity, cultivating respect; and providi.ng thc highest level of .
services without over-burdening its citizens or businesses.
Customer Service
1"he City of Spokane Valley established a level of commitment to custoiner service that will help the
City achievc all future goals.
CITY OF SPOKANE VALLFY CUST01vffiR SERVICE PR.OGKAM
Our goal is to deliver servicc that is complete, consistent, and equitable to a11 our eustomers, and is -based on the principles of integrity, respect, and responsiveness. Rcgardless of the reason Por, or the
mcthori or frequency of cnntact, our customers NNill be treated with courtesy, reSpect, and
pmfessionalism.
- I. ldentify Our Customcrs U. Define Custnmer Service
-III. Communicatc Our Goals and Standards
IV. Assessment and -Improvement CUSTONM-R SERVICF, DEFINI l ION -
Custumer Service Key Statement: The City of Spokune Yalley strives to provzde service
in a respectful, knowledgeable, und welcoming manner.
' Respect(u! KnowledReahle fVelconiinp ➢ Dcmonstratiug eourtesy and 9 Fostering a team-oricnted > Ack.nowledging customers
profi:ssionalism approach when they cnter
➢ T istening effectively > Providing alternatives > Steeraig customers in the riaht
9 Responding in a rimely manner D Anticipating questions direction
➢Exemplifying a no-surprises ➢ Having/knowing your resoiirccs ➢ I'romoting an enjoyable work
atmosphere ➢ $eing organir,ed environment
9 Maintauutlg a clean and
uncluttered wArk environment
7 Treatinp, peonle as individuals
The fountiation is now set. The City staff, management, and Council now have a clear
understanding af. what is expected of them and they have a solid support structure to give them
confidence in the pcrformance of their dutics.
.
-37-
City of Spokune Valley 2008 Business Plan Information Input - - ~ . .
Information will come from inside the organization, from staff and management, as tivell a.s from
outside the organization from citizens, busi.ness-owners and others who frequent our community .
(workers, tourists, etc.).
_
Internal Ynput , -
Council utilizes information from employees in a numbcr of ways. Emnlovee Feedback . Employees are aften the information conduit from the customers to thc Council, relaying demands or
changing trends and they can often bring f'orward innovative way of providin; e.ificient service-
delivery. information from eniployees can bs received in a variety of ways, from lunch with the
City Manager to employee surveys. l;ollowing is a list of employee feeciback taols, some that are
cturently utilizeti and some that may be used in the future.
■ Lunch with City Manager
■ . Employee Survey (Future)
• lnternal Customer Survcy (Futurc, for departnients that scrve employees)
~ CTR Survey (Commute Trip Reducdon)
~ Stfiff ArialS'$]S
The City of Spokane Valley government is comprised of knowledgeable professionals. Staff is
charged with providing the specialized lrnowledge that allows the Council to make informed
decisions. From demand analysis, which determincs when the workload is heaviest and how to best
accomTnoclate it; to staff rePorts that consider altcmative methods of service delivery or other cost-
• saving measures, emPloyees are invaluable in providing complex information. In the fuiure, an audit
progrdm can be utilized to ensure cfficiency of service delivery for bolh in-house services and
. c4ntracted services. Tn addition, as a future piece or the busi.ness plan, performauce measure results
will be analyred, lo4king at multi-year and performance and comparing to tarbets as well as mal:ing
comparisons to other entities.
■ Demand Analysis
• StaFCReports
- ■ Audits (Future)
■ Ferforniance Aiialysis (ruture) .
-38-
. City of Spokane Valley 2008 Business Plan
Stratep-ic Plannine
.
Thcre are sevcral long-range plans that are continually updated that look at current trcnds- to make '
future forecasts. Much public input goes into thcse ciocuments but the foreea,.Sling and planning is
. done by skilled staff-members who must creatE innovative ways of achieving our future vision while
meeti.ng current needs, complying with the law, ancl operating withi.n finaucial constraints.
• Camprehensive Plan
• 6-Year Transportation Improvement Flan
■ 6-Ycar Financial Plan -
■ Business Plan Ezternal Input
The City Council represcnts the citizcns of Spokane Valley and musl £orm policy that most fairly
represents all segments of our community. Ln addition, it is neccssdry to provide service to those
conducting bu.siness in our community and thosc visiting our City. In orcler to maintain the balance
that exists i.n serving the differEnt needs that exist in Spokane Valley, it is necessary to reccive
fecdback from customers and constituents.
The City has al.ready utiliied citizen surveys as part o.f the development of the comprehensive plan
and for the needs assessment portion to the cable franchising process. In the future, citizen surveys
can be utilized in an ongoing basis. as part of strategic planning and performance measurement that aze integral Gomponents of the business plan. Customer surveys can also play an imporiant role by -
polling individuals and businesses that have had a recent interaclion writh the City. -
. Coinment Cards and Correspondence through phone calls and e-mails pro,,ride an easy way for
customers to relay thEir experience to Council and management. These unfiltered accounts of
interaction with City staff allow those in charge of keeping the City on course to react immediately if
necessary or io further cultivale and reward if a process is workuig well.
Thc public can also choose to take a more active znle in participation through public forums such as
public hearings and open house functions as well as through servi.ng on advisory committees. In the
future, focus groups may be utilized to allow for a mpre concentrateci effort on a particular subject so
that Council and staff can get a better feel for how a particular subject is receivcd in the commun.ity
ancl to allow cuslomers to play an activc role in guiding the way a service is delivEred. '
■ Customcr Survey (Future) _
■ Citizen Survey
• Comment Carcls
■ Conversations with the Community
■ Public Porums
• Advisory Committees
• Focus Groups (Future)
■ Customer CorrESpondence
,
-39-
City of Spokane Vallcy 2008 Business Plan
0
Council Goals Once the information has been gathered it can be input into the policy-making process nzach.ine. Tlie
- City Council first takes a look at where we need tn go based on the feedback from the community.
Then they must determine the best way to get there based nn i.nput from employecs and customers.
The most challenging phase for the Cauncil is to then allocate available resources in a way that
ensurES that all components are well-maintained and stay in good-working order so that we reaeh our
goals as quickly and efficiently as Possible while still adhering to the high-standazds set by the over-
arching princiPles of the City.
New goals will be sct by Council annually wtule the progress of previous year goals iNrill be
measured. Thotigh the goals are set by Council they represent the goals of the citizens of the
community. Major Goal Statements for 2008 Tlie 2008 budget re#lects the distribution of resources consistent with the Council's determination of
core services priorities. The following goals represent just die very broaci areas of concentration
important to the well being of the community.
Continue monitoring wastewater issues, including governance of wastcwttter facilitics, and pursuit
~ bf the most eCficient and economical methods to ensure the continuation of wastewater discharges
licenses.
Refine initial departmcntal si.x-year business plans in order to identify and idcorporate fiscal
. impacts i.nto a strategic financial plan.
Fcarmulate a Six-Year St-ratcgic Financial Plan by July 2008 that f.orecxsts expecled revenues and
expcnses; incorPorates the cost elements of departmental busuiess plans; identifes fiscal constraints;
and proposcs formulas for Council consideration that institutc sustainable budget-balancing
approaches and itemizes necessary service reductions or revenue increases or combinations thereof
Initiate implementaNon of tlie sub-area plan for the Sprague/rlppleway Revitalizntion Plan.
Adopt area-wide rezonin ; Proposals consistent witb the comprehensive plan that reflect
appropriate acijustments in zoning designations.
Perform an anatysis of land oumer in.itiated requests for anuexation. Develop a Shurelinc Mastcr Yrogram.
~
-40-
. a~
, _ ~~!r~.i~ ~'-f _ . i!
.
~ ~ ~i
::.=r _ tr:-
.
Aitac6ment to l3usiness I'lan
Executive Sumrnary
The Ciry of Spokane Valley's Fiscal Yew?G08 BvWness 1'lan is the communAMiMR'ttne connecti.ng -
the strategic pinuning process to the cammunity priorities that w-ill shape the future of our cammunity.
nnc of the City Cauncil's adopted 2007 budget goals was to crcate the City's 6rst six-year Business
Ylan, whieh will be updated on an annual basis. This 2008 Business Plan represents the culmination of
that goal.
Somc rccommcndations of the Busincss Plan have alreaciy be+:n iutcgrated and adopied in the City's
2 008 BudgeL However, it is important to nota that the plan is siill tlie Grsi iteration uf the City's cfforts
in this area Since we are still in our five-yenr start-up made, many of our programs and services are
still under development. In subsequent ycars, tbc business plan w-iil continue to evolve.
The start-up mode also mcans there are some potentia.l services we aren't doing at afl right now und on
which we have nut had the opporiunity to initiate a palicy discussion. To address tlus, the initisl plan
is divided into two sections first, the initial plan itself, which incIudes the issues and cissociated
staff"ug anci cost proposals. Thc second section identifies pending idcas. "Ihcsc are a heads up of
issues and propasals that are worth furthcr consideration.
'Ihe initial business plan inCludes thirtcen new pusitions over the six ycar pcriad. I'tie estimated
aumunl cost spans fram $360,000 in 2008 to 5925,000 in 2013. The estimated cost includes personnel,
vehicles and equipment but daes nut incIude overhead such as office space and uLlities. The plnn also
does not include an in-depth rcview of contracted services which will be explored more fu11y in future
bu.sincss plans.
The bu.siness plun looks at thc trends in the rhanging Iandscape of Spokane Valley to aniicipate future
needs. Pinancial resources are alsu farecast, taking into consideratiun economie indicators and new
legislalian. The business plan is then able to focus on utilizing the available msaurcw in the must
efficient munner to provide yualitv se:rvice to our customers while meeting the cwTent and ititure needs
of the Citv.
-The Initial Flnn
In 2007, eHCh efepartment itlentiiieel a 51Y-yl'ar busiiiess plaii ir%ludint, ant;cipateil isSut-; and guals
along with atrategies for aciciressing them. In orcier to grovide a perspective an t}ie scoge of tlie plsn,
`I'able l: ['ost of 'tial Plan, smmmarizcs by department ihe evsts (personncl, workstntian, vehicte, and
equipment) of implementing the initial plan.
Table l: Cost of Initinl Plan
Department FTE 2008 2009 2010 2011 2012 2013
C:xecutivelLegis Suppart .50
- Operaiions/Admin 2.50 112,040 . 113,122 130,886 135,933. 121,277
Finance 8t Info "Tzch 3.00 53,668 134,444 138,423 233,193 241,690
Community Dev 1.00 85,340 65,327 69,574 74,096 75.948
Parks 8t Recreaticn 3.00 79,222 80,112 85,319 90,865 93,136
Pubfic Works 2.00
Gcneral Goveramcnt 0.00 0 0 0 0 50,000 Cotal 12.00 5330,270 $393,005 $424,702 S535,087 S532,051
! Drop iii secorrd yeur reflecrs one tinrr .sturt rip c(ists
('ity of Spokane Valley 2(N]B Ausiness Plnn - Page 2
:lttachment to Rusiucss Plan
Strategies:
• Inwrporate the [3usiness Plan in tlie Lity's decision-making proce.ss to enhance
ac:countability through implementation of Performance measljres_ _
• Implcment a periodic cummtuiity survey to ohjectively manitor customer satisf'action
• E~-tablish a tnolbox for ev~,uat~' Ciiy's cautract scrvices
• Develup a fomZal contract au id-t program ~
• Finalixe a managed competition process
Summary
6-Ye2r Timeline
GOAL I 2008 2009 2010 ?Illl 2012 '_?Olz
1
2
3 ~
6-Y earJBudget and Stafiing [mpact Sum.maryi'
Operations/Admin Services FFE 2008 2009 `U 11) ~ 0 I I ?O 1? 2013
HR Technician 0.50 .
HR Assistant 1.OC~ .D 60,000 59,640 63,517 67,C"r45.
Aciministralivc Antilyst 1.00 ;
Community lnv/Public '
<
Info ~ 0.0(1 73,520 34,061 29,623 305208 30,816
Conlract Servicc:s 2 0.00 M,13,520 14,061 34,623 15,208 15,816
Other NR Services 3 0.00 25,000 5,000 7,000 27,000 7,001)
Subtotal 2.50 112,040 113, l 22 130,886 135,933 121,2111
*Sulcrry/Aenefrts und Personne! Slurrrip Costs (wnrk slatrnrts arui vehicles) ~
f Priblicutivtu, rnteructive web, can:n:uniry outreach, cuctonrer ser-vice feectback, PI irrtern
' Community survey, iRtern
~ City safety plan, paperless HR s}1stem, update websrle, enJrance employee recagnitian, develap
rnarkeling strategy, employee develonnrtnt/learning, canprehensive employee de1'elopmenl ntadel,
successran 1nnnrn., hc~alNr work/life
l
n+ . . . . . " / . . 1 . .Y .
OCv 0 tipp}:3:1C 21 I('IZ LAI:`:[1Cf:S 1'.1 ~C 14
Attachment to Business Plan
`(iil`.)
• Dcvclop quca-liormaire for usc whcTl illi'C1:;1", W11;1 COillliillrlil'i 1L!PrC'~C[][7il'.Cti !I?Lllitill11-1
colleges, hospitals, sChool districts, City of Spulane, 5pokune C;uunty to
• Coordinate meetings with Greates Spokaue Incorporated to shaze idiss.
' • Discuss winmon intcre.sts with businesses in tbe area and data providers.
• Seek inforruntian fram developcrs, real estate consultanLs.
■ fidsed on intormatian gathercd, detc:rntine potcntial benefit af enhancECi ini'ra,'rucn.irL :~nd'clr
rcrcis of communitv.
• I'fC~ ,li': ~'i~,C;~'Cl~~lli -.j.,
(~u:il~ •3
'Naintain a cansi;tent lc;vel oCservice in payroll, 't1Cl l'Il!llti 4);\';1}'1c_ tl?ilj'.`i:! ~'ft'~'•_1f311t~:1 .il;~~ lii?~~iil'i~i11~~11
technology services durirg 1 perincl of hifr,h Lrou tEi.
titrategies: (2008 - 2013)
■ Adci admin. 8SSI51:lIll ia. .iCl'u111Y;.:1'sl lll c1I1`f .:(IOS ,1:i Illlliil)C-i' M f CU~i Clti stll'i~::_~C
• Add infozmation technology positions as needed (2009
• 1~1L' lCICP lliI[ lc. IlCE'A t1"ti -,L1t] 11hcr 1F][f;i~iR1C(l:Ct.
~ l l LIl I l l:~ 1'~'
G-Ycar 'Timcline
GOAL ~ 20I18 2U09 j ?IIIU j lUll ?ULZ ! 13
2
t
4
6-1'ear Rudget und StaCfiw_,
Finance & Iafurmatiuu
Technnlogy 1, IL ?UUti 2009 ZUIU -W11 20 12 21)
:tdmuustrative Assistant 1.00 Q 53,668 52,897 ~ 56,335 59,997 61..+
.accountant/ligt Analyst 1.00
IT Spccialist 1.00 0 0 81,547 82,588 87,956 93,673~.
[T Specialist 1.00 0 0 0 0 85,240 86,520
5ubtotal 4.00 53,6b8 134,444 138,923 233,193 241,b90
,S•cl~ill'l' llC;:7~;f .~~71:.:j 1i111'1!:f'1(' if,c/1i'x!i 1'!liic6
~ t~'!'r:?) i13 l!'~`,~;.li~x3 i! f:l'.,.~ J";L':'i:,~Yif{ C:"t1T:c:~1~:t..'.:i~!il'i'lr,r, c~,,•T.~ .,'z zcId:'-;: •~.le.:ilt:i: r~riin)cJit~ ~atf)Ti,'tt'tll
StrnlF~_gties rrpprnm•t-d b,y t:'Mtrreil l.►r:-ginnirt; in 2008 birrtq.,t
c'i:v uf Spokane Vnlicy :008 RLLSincss PTsm • Page 17
rlttachment to t3usincsti 1'Iao
Goal -i
[:?{Faiilj sCtllof SefVICCS TO :cne c1i,3n:LU1g flc'CLjS ;i11d L~\j?cIatIO115 iil [Ilt; s-eIlluf_pQpUl;S11oIl.
SlrateLlies: (?OOR 2009) 0406.s
• l'hallenge to scrve current age demographics und to aitract netv p;utwillants
■ Add ne+w, activc progranuning
■ Hi.re half=ti.me intern to assist with schcduling ciasses and seminar,
•(ncrease involvement with neighbaring rctirement communities
• Educate the community at-l;lrge about the purpose and potential oI th-r `cnit,r l,enter
• I'orus on health ant! wellnes-,
(;oal 5
Wur}: xvitls Centenni;il Trail p_irtners tti deNcloP ,(1 %c;ir 1)1311.
Strategics: (20010
• Sezk grant upportunitics
• Develop a lonP range m:iiritL'n:inCt P1LO]
• Implcmcnt I'1a;i
Summan-
6-Year "I'imrlinc
GOAL ~ 2008 ~ 2009 2010 ~ 2011 I 2012 I 2013
1
2
4
' I ~
6- Year Budgct and Stuff"inK lmpact Summary~
Parks & Recreatioa ETE 2008 2009 2010 2011 2012 2013
Uperations Coordinatoc 1.00 0 79,222 80)112 85,319 90,865 93,136
Cl1StOd1flII (mmmrl trom temp) 2.00
CenterPlacc Scrviccs 0.00
Sr. Center Services O.QO
Uffsct* * 0.00
Subtota! 3.00 79,222 80,112 85,319 90,865 93,136
'Sulury/Beneftc rincf Personnel Slurlup (:'osts (i+'tiTfCSItlllrll7J t-rrrr-1 velrirle.r)
,
()~CE't (~f1~ ;1i~'1'~'c1.4E'[I !'c1c71lit'A cJ1~1 C~~lJ,tl'i;f~l7 !t/ J)"Ull! i'r~J!Il ll'1 ic'!1 tt"i
-~5~,:.' `~~tsri~t~~`ttt`strti~t~~i~~ npp~a~►~~4 h,}~:~nurrr:it hr.~~i~trrirr~► iix ;lNl$ btidgi-I
l iI} (I[ S} 'kt::ic L'al(cy, :i;l)$ L3LL-incS5 i'l::n - `ragr
4ttaehment to Business l'lan ~
• 1a18
• 1'articipaw in the (:ounty llB0 5election Couimitlc.'
• El2T11CIpzlll lIl DnF. STlt ikmie r.,vern;;solved Ov~~:'-'[) 11.101. Ativi iy (;11i!_jl
`ummarv
6-1 v:iC I 11111I1[il'
Gual 2008 20119 2010 j 2flll 2012 2013
~ - - - - _ - - I
~
3 ~
5
6
7
, . .
6-1'car t3udbet and Staffing luipsct Suiuuiai-} '
Pubtic Works FrE 2008 1011 1'
. _
. ;
('~iPital Projeet Fngineer 1.00
AdlI11II ASS1S?'cI11t 1.00 / : f /k`//rs ✓~C~/ ~<y.r~F ,~~'j~~ i ~ ~i/~~ ~~c,~s, ~ ~ f
( )II•.~•( Il,l)~
P1'ilIJ 01 S«(1IJ(I }'t'U1" !S f!ic I'1'.1,l7! 01 Ol1d-1!%l;c' .~:r1Y!-IIp c'US1.1 !11 )'c'cIF 1
':#~~lrrif~attcl~ferJert11~'u~tcli~~,~~ rojc>c1s ~eri icsaIar:
. .
e
: BERNARDO I WILLS
I ARCH1TEfT5 Pf. iff im
City Council Programming/Visioninq Meetinq Questions
Project: City of Spokane Valley Meeting No: 03
New City Hall Building
Meeting Date: January 12, 2008 - 1:00 pm Date: January 3, 2008
IAIAGE / PRECEDENTS
1. What image do you believe outsiders have of the Spokane Valley?
2. What makes Spokane Valley unique?
3. What aspects of Spokane Valley are citizens most proud of?
4. How would you characterize the area's residents7
5. How important is the acknowledgement of local history in the new City Hall building?
6. What other city halls do you admire and why?
7. What other city halis do you dislike and why7
8. What Spokane Yalley/Spokane Area buildings do you admire and why?
ECONOMK / CULTURAL DEVELOPMENT
9. What industries / institutions are considered most important to Spokane Valley's economic and
cultural development?
VISlONING
10. City's mission statement is "Community of opportunity where individuals and families can grow and
play and businesses will flourish and prosper". How do you envision this being expressed in the new
City Hall?
11. Define any specific goals you have for this project.
Programming.W.,cting 03 January 12, 2003
BWA/GGLO Page 2
12. Irnagine the City Hall is completed and the date is 2028. You are writing a note to a friend
who is coming to visit after 20 years away and are describing the City Hall projett. Describe in a
sentence or two the completed City Hall.
I
ENVIRONMENTAL
13. A5 a community role model, how do you envision the City Hall expressing its leadership in
promoting sustainable development?
PLANNING
14. What, if any, shared uses do you envision for the City Hall, both for the building and site7 (i.e.
museum, gallery, retail, food service, flex space for future expansion)
15. What civic or community uses do you envision for the exterior spaces of City Hall? Is public art
important in these spaces and is 196 for public art a requirement for inclusion in the budget7
ORGANIZATION
16. Are any future city departments anticipated?
CITY COUNCIL
17. Approximately how many people need to be able to attend a City Council meeting? Are the I
meetings televised? Please describe the audio / visual needs.
18. What kinds of spaces are needed to support City Council functions?
19. Do the council members need office spaces in City Hall? If so, should they be open or private?
20. Which departmcnts havc thc most frequent interaction wich City Council? Do any of these nced to
be in close proximity?
WORK ENVIRONMENT
21. What do you like most about the current office and civic building environment (What's working)?
22. What do you dislike about it (What isn't working)?
23. Describe your ideal office and civic building environment. I
24. Any examples of previous office and civic building environments you enjoyed?
- What are khey?
- What did you like abaut them or made them unique?
Programming Meeting 03 January 12, 2008
Page 3
BWA/GGLO
~
DESIGN PROCESS
25, Who else besides City Staff should have input in the City Ha1l programming? ,
OTHER 26. Are there other aspects of the programming we have overtooked?
. .
` 'I . •
' .
ctTt SpOkoane
..;0OValley
Annual Work Plan for 2008
Operations & Administrative Services
Public Works
Parks & Recreation
Community Development
- 2008 Budget Goals -
~ .
1A.
`I'he 2008 budget reIlects the distributioil of resourres CUIl51.StLIlt with the Council's
determinadon of com- services priorities. The foilowing goals represent jusi the vcsry bro,dd
areas of conceni-ration iillportant to the well bcing
(if the conununity.
1. Continue moniEorine Wastewater issues, including governancc ut wastewater tacilities,
tnlianced citizen awarenes.s of options for lhe future anci pursuit of the most efficiei7t
and economica) usc of allowed wastewater ilischar);Vs.
Itefine initial dcpartmental Six-vear b1ltifilt'Sti plans in ~~i~lcr tO i.iCiAif%,InLi
inc:c~ri?rirate tiscal impacts into~ a stratc•j;ir financial plan.
.3. Formulate a Six-Year Strateeic Financial Plan bv Julv 2008 that forccasts expecteci
revenuc.~s and expenses; incorporates the rost elements of departmc.~ntal business pians;
identiEies fiscal constraints; anci, propases formulas Eor Council consideration that
institute sustainable budget-balancing approaches and itemizes nece-,sary service
reductions or revenue incmau~s or combinations thereof.
4. Initiate implementaEion of thc suh--area plan for ttie Sprague-APpleway (:evit,ilization
Plan.
5. Adopt area-wide rezoning vroposals cunsistent wilh tlic compreliensive that reflect
appropriate adjustments in zoning designations.
I~. I'Crr01'lll an andlvti1S of .l 1,71Pd w,vnc•r initiatt'd icqItt'tit I(i1' <lllTw\,010I1.
i I)evclupa tihurelitte M.7StE[' PI'(1k;f.1I11.
~
Continue monitorine wastewater issues, incluc~ing governance of wasEEwater facilities,
enhanc~~d ClLI"LE~n a%4~~3reness c~f options for the future and pursuit af the most efficient and
~~c~c~nc~mical u~~ ~~f ~~Ilotive-i wastewatf~r disrhar~;~~s. _ _
Public Works - Taska and Tuneline:
QEgo ! w0s 4] 0s - - - QIQa '
Cantfnus ~~t►~rtttarl~1S
~~va~rrn~aM 1~~ur. 1R„
rlry nt~ Apr ~.rrry ~ 1N" Jur `-A„g 1Sq nrr mv ~rk
I -i
:\tIah '>u anJ ruci.rs,• wittt tjwr I I
County, City of Spokane, and
bepL of Erology regarding
WastewnWrTreatment Eacility
options
Refine initial departmental six-vear business plans in order to identify and incorporate fiscal
imparts into a strate};ic fir►aricial pl:in.
Operations and Administrative Services -'I'asks and Timeline:
~00 ~
~ L7apn~h»err~nt Six-Y~tr
HuShtCSt Flaw frcrt ftL Nsr Ap ?I(d~ juq lril Ar~~- 5c~a (kt Qtc
~
~Formnlate a Six-Year Stratev-ic financial Plan bv luIv 2008 that forecasts expected revenues
and expenses; incorporates the cost elements of departmental business plans; 'sdentifi~.'s fiscal
constraints; and, proposes formulas for Council consicieration that insHtute sustainable
budget-balancing approaches and itemizes necessary service reductinrLS or revenue increases
i
or combi►zatioits tllercut.
3
Hinance - Tasks and Timeline:
~
&ix-YearStntteg{c Ql 0 QI 0 e~ 09
Fi,raarratPlau M:rr Arr ANy I tun fut AuY Sop 0:1 r`av D~rc I
- - - ~ -
I-i I i I■■-~-I I I I I I~i
Initiate implententation af the sub-area plan for the Sprague/Appleway Kevitali•raHan Plan.
Community Development - Tasks and "fimeline:
SPrrib•urli4rP(cu•rry 5ub-rlrru Qt 4t~ Q2 08 Q3 A9 oe
I
P1ar1 j~sa .FI~D .jfar .1arr I,4fay jun Ju! ~tu,~ S9P U~t lYoc+ [kc
- . _ - = i
• : ~.r.:~,i: .E j_.. i
Work witt► City Council,
con;ultitnb, and otfier department
staff to detcrmine the scupe of City
Ccnter E'lnn
Pui togethcr timLlinc und casts for
impmvements and work with
Council to dctermine C'ity's rcnHon
af casts
Prepare Ptanned Actian SQ'A
Urdirtance
ReHne srte plan with Libmry,
P11DPeTtY owrx:rs and cansultants if
developrr lound.
~
Clcrse property transaction for City
I-iall
Woric with r.onsultants nnd property
a►vncr(.ti) to sexurrtr,4Jk•vrlopvr i j
~
AdopE area-wide rezoninq proposals consistent with the comvrehensive plan that reflect
appropriate adjustment-s- in zoning Licsignation
4
Communify Development - Tasks and Timeline:
~ t~ o» Q3 ne wios- Qi 03 I
Are,t•1t'idel7rzunrn,V Prnpdsal _t'mr+fst-ertt ;tlith fht
Corrrymrlrrrrsira Platr tEral Rrfltd
ApjfrapriareAd/usMtenr:ln J.In Fh6 tiWr Apr May faa )W Avg S+p ptt tinv U~c
_ ~ • !
5taff n:vicw ui citucit iruwtesi I
requests Erom Navember 1. 2007 nnd
(otm rerommendations.
Prepare SEPA unalysis cm propoxuls I ~ I I I
Fhwhw gtaff repmt I I I~■~I I I I
Planning Cammisslott Warlc mssian ~ I I ~ I I I
Planntng Commission He.uring ~ I I ~I I ~
Adoptian by ('ouncil
Perform an an.ilySls of a land owner iniHated request for anneacadon.
Communify Uevelopment - Tasks and Timeline:
:La~e~tf~t~i Aarutystt ~ i
jm~ Er6 ~far Ilp. ~ 1~lwy ~!rn srp ~ prr ina I1tK
h -
i'art:, i~~,it~• in r°f;iuri~~! ~fi.~ ;i,•:~i~~
und n:nctt ag,reemcnt vvith5pokare
Coanty and surraunding
jucisciiciions abvut whett lhe Urben
Crvwth 8ounc3arics are
Prwidc inpul for STPA analysis I I I
Adopt new UGA bound.uies in thr
Spcrlcane Vallcy Cumprehensive Pfna
Devetop procrdures for applying for
an annrxation in 5pokane Valle}.
~
Develo a Shoreline Master Pro Tram. ~
Community Development - Tasks and Timeline:
- - - i (oad I C,-1(I q qJAB Qiliy ~
9fion~firr .~I~uatar Pivsru►!e
j.tn Fr9 I llfsr Ar~ 1(ay J►rn jai ~ AxS Svp tkt Yoe Dec
l_hitWte step> tn adopurit; a i izw
Mnsbrx Pragram for 2012 deadline
Apply for grants ns thcy become
available bo camplebe che wnrk
produclg ~ I I
Department Objectives
Operations and Administrative Services
~ Dpury Crty8farrager Q) ae Q3 09
I Diulsfott
lan frb nt" Apr %tuy ! 1►~ joi ~ nuS sep ort xoo n.~
~
1 ;trn rT c Plan
2 ~ I;;nallZe faruuil marwged -
_ _„mpetition Frogram
c unstruct Oraft ~
Present lo Senior Staff/Fe~.~dt+;sck ~ I
E'rcw.nt to Employees/Feeclback ~
Farm nd-hoc Cummittee w/
Conlrsctor RepresenlnLlon/ ~
reetback
Fina1 Staff revtsiorts by City
~
Manager
Presentation 6o City Council - -
revlew, edit, adopt to Implement Contract Audit
.'rogram - Begrs w/ Psrblrc Saj4ty
N<<tify County ~
6
Vrrify that sumpllng can Fe -
(?EffDlII1Cd
~ ldCII*6dI11pj1' populatiOStS (Ijpf.
Jut;, od ue, Ian 09)
Conduct audits (Moy, Aug, Nau 08, - - ~ I
'rf b 09)
Provldr resuits in updatr.s tn
Council (VVll he qwrhr hrhind -
1:j r, (7c( OB, jan, A VT 09)
~ t unducc cammunity suivey
i l'tan nnd implement mmmunity
S ~events for City Five-Yeer
- :\nnitiTersery
Human Resources
Cj1 C4 ~ a2 Oi ~ QJ 4h (ji 09 '
; Nn»iu,~ R~~su~ersxs
Cirt 1~'Jn_
r , . -
tertir_r ,tnd un-iine aU1liL'AUt?ru
Finalize classifscaHnn rrview system I ~
Enharnv empioyee recogniticm
ro
Adnpt City Satety I'Ian in
coniuncticm with Saf~tv Committee
Esta~+lish initiat empfoyee
dc~+elopmetit opportunfties Ihrottgh
onliru• le:uzung ~
Work with PIO en media strabegy I
for ceQUitm•~nt
Finance
+ j oa Qs 04 Q+ u
I er oa r~
i Firr~rr~ca
Jwj 1'rL ~lar A~~~ ~ ifry I Jim jul /Irg $i~r Ott Noa R~r
- - I _ -
i
tekxommunicatfons infrastruciure
Assist in ~t oE ~usiness 1 1 1_
p~
Consider sugsestions mnde Iry
WQA mgnrding insurance
covereges
Consider State Auditoes
su tions ~
Participate in prepnrntion of
Americans with !)isa6ilities Act
(Ai)A) impro.emrnt rlan
7
Community Development - Tasks and Timeline:
- - - Q1 ~ - i cp oi qa nb Qi aa .
Con»tun(t y Dertfvpnrast ~ f
Jon i'r3 At.Ir Aj►r I nl.nf juh JuI AQr I Up Ute INQV Dac
lmplement tiu internctivc voice
response (IVR) telephone scheduling
'-vlvnitnr and adjust as necessary the
implantnHon of the "aver tfie
counher" permil Frix'ess
Ki•view uppIicatinns quarterty I
tiuring 2008 ancl makc, any
ahl1u5tments neressarV
Complete a pmlimuiary draft of
depnrtmental polide5 and
pr«edures
('reaDe an interpmtntion notebvok
fer UDC intrr[+reL•fticros to ensure
(:rea0e a ilst of ciiTartmrnt potides I
.ind procetiures
tilake staff assignments to write the
pcilides and procedums on an es
nt-eded basfs or as time permits
Continue impicmentation of process
improvements, based on priarity
I Staff Tratning
• 1'riiin steff un new UDC ~
t o Fics I
• f eam building exercise far ~
all development staff
• C:ustomer service traininA u
for all devclapment staff ~
• }Iow to denl with hostile
t-ustomers training
I Citizen/developes training on UDC I I I I I I I I I
. Solicit comrneltts trom
stxkehoiders about whpt
subjects are most useful for ~
training
• Prepare scheduIe, create u
rurriculum, edvect't.e ~I
• T+adi classes lo interexteKl
public ~
E'ri•pare list of uther ta,ks (or ttte nest ~
of t.t►e year isnJ nwke ussignments I
x
N fet-t with sLakeholdcrs for Pwy;n-~s ~
meeting
Uevelop and adopt revised stie-et
stand.ands
!vteet wiih Fire District and Police ~
repcditg roAdway widths
Develop nwicw draR of document
Condurt follow•np pubiic meetmgs I I I ~ ! I I I I I I
I Pcrpar+e fuml draft document I I l ~ I ( I I I
Eiegin adoption grocess with
!'Innning Commiesion
City Council ado}tion I ~ ~ I I I
Continue implcatentntion uf the City
C;er►tcr Prujett ,
Fstablish City UCA through
Spolcane County'a process ~ i
Camplete the atmunl compnet►ensive ( I ~
plnn updnte
Revfew ihe City's ptocess for clear
view triang}e iszcues, recommcnd
improvemznts and implcrnent ~
nppravrd revi.~ior~s
Code comptience staff prepare drak
plan for compIc•ting dty-wide deat
view trianglc Project
Schedulc mivting with dcstgnnted
staff fmm Public Works,
Comutunity DeveJopmentand I.cE;al ~
Departinm!a fn review and revitie
ptan and agree nn guidelines lor
cempHancc
Begin field wnrk fcir camptUncc ~
F'rOP,Tam I !
t)
1'ublic Works - Operations & Maintenance
- Opmrttotu Fs,t't~~ntrnana - - Uf rttP lj206 WOA ~ Q+?s
~sn Frb 3yrr Arr ,-Way (mt Jut Aus _4 ~1c1. Yao Ltat
Work with Kegional ltiastewater
Commitbee tn evaluate the
possibilitirs of a Spolcnne Repional
Waateweter Allinnce
Dcvclop six-yrar 5tormwater ~ i ~ I I I I I
Capital Improvement Plan
Identify & rerammend new
Pi°9ects ~
I Uraft six-year plan I I I I
Caardinate signui ligfits alcmg
arterinls carridurs ~
Implement timing platu I I I ~
Upgrade signal mntrnllcrs with ~
CMAQ Funiing
~ Receive ~ I
i Install I I
Fla9hing Beacnns I'hase tu I . I
~
Condurt/Campiete Sun•ey I . ~ I I I
Apply for grant funding I I I I I I I
OnJer I:quigment I I ~ I I I
tnytaltatinn I I I I I I I ~
I[mplementntion I I I I I I I ' ~
KI t ndergrvund injmtican coniral
, ompl'wnce I I
~ I<<ventory & assessment I i
~
Regin implementing S1F'f7FS T'hase
~
N Permit
s~ ~.%y tr,~~c sigm, ~gram I I i I
Order equiPment iI i 1 I i
~ Uuiallatian dt rebntes I ~ I I I I I
Explore a sitc and Farility for
storage of equipment and materials
' r maintrnance scrvices
t'onstruct n treatrnent farility (ar I
L! tc di5chargfng of vartoring liquids
f, um cirywell cieaning and ,
~ :,,aintenance '
~ Irnplement the new Public WorkS ~
~ 11,ifety Prdgram ~il
Continuc dcvelupment of a lunp
runge plan for mnrtiging street
mainLmance, stxet sweeping and
lnndscaping services
Adopt and implement the Street ~
Masber I'lnn ~
Public Works - Capitol Improvement
~ lt+s►N
5~z•Y~+~Stt~ts~?dc Flrr,»tti,~~ Q390
plan /art ~e~ ,~lar .4pr .ifhu firn Jrl AY~ 5r~ .I Ort I~'ev L►rc
for Arter;al Roadways i I
I ldencify ac recommend new prnyrcts ~ I I I
~
PubUc hearing on drnft plnn I I ~ I I
Seelc Council approval of plan
Submit STP, TIB dc other granL
requests I
~ Capitni Frojertg
Vallcv Cnrridar - E.nvimnmental
assessment and prelimutiary
engfueering
Pines/Marsficld ROW construction
Trer►tvvood canstruchen I I I I I I
Grnndview Acres cortstruction I I I I ~
5paldings - design 6r constnir.tion I I
E3arker Rd Bridgc ROW k
construction ~
Appleway Ava reconstruction -
Tshirley Rd. to E{ndgcs Rd
rcmSUvc'tfott
44'h Ave Pattiway, Woodrvff tn
Sands - desiBn ant9 I
GigsuI rnntrollcr upgradcs I I I
Htaadway/f'anrher POC: - design dr
canstruction
24'h Ave Reconstrurtlon - design bc
cnnstrucHan
Sprngue/Bcawd3sh PCC - dmign &
corstructian
RockweU Summerfield I'hase t
kackwell 5anitary SL-wcr - design 6c
rnrtstructinn
Sumaierfield Sanitary `iewcr - ~
dcsign & cUnstructivn ~
Whitra Binl1 Senitary 5ewts - desigr
& construction
Sutters Sanitary Sewer - design &
coctstruction
Broadway Avr, 44oorr la I1ora -
desfgn ROW
Swimming Pool upgmdes -
cvnstruction
Childirn's Universal Park at
tilirabeau - design k conatractian '
1'errate Virw Park upgrades -
design dc mrtstructian , VaIIey hiission !'ark upgrades - ~
Jt~siYn dc constniction
I'arks and Recreation - Administration & Maintenance Division
- - - - - ,
~ Q108 Q:1a Q3 GS C~i Wi I
cuj,h,iue rl,,,jtt;►igIor r'citure
!'urk RQnavatiaris rrnd L.Utd
dCyviAlt~utts l~n F~b .1ta► ~{irr Sf.~q M* A~y ~ey f3ri .tiar t4t
- - ~ - - - - - I
I'nuritize future pirk runwvatinns I I I
Fxplore orportuniGes [or (
acquisitions
~ !'itcrstig~~ta~c~srrlflut~ari W 08 I Q~os - - Q3~7 - - - Q~O~
tfrmrrgJt tl~ tiuliortal t'ark art+i
tte'CYrattQtt A siOClatiolt J+m ro6 litar A~►r ,1f~ry jun jul An/ !it~u Oct -vav ~t+c
~ Develop cost analysis
[ncarporate rost in 2U(19 Budget i
Request
Crtirplere Reieurattar: of t'a!!ty lrm /
,tifrF+lvn and Fe~uce VlOrw Parks ~l Clcr ,Yuw I[~ ~
`
Award rnnstructinn bid I I I I I
Corttitructian begins
C;1049 t,2. tlti Q~ ua G~i oa
Crymiaty" Park - ~
- !an I Fr~ ~ tr.z► .1rr M''y j hm N! ( Aur _i- r"'?'_i n'-t .~--u"v 00`-,
Apply tor gTant Iruin Ktxrwtioti
and Conscrvation Officc to
Design and Develop Park I
Qr0e Q~aF -,~ar eK~a-
T~ Ptsigri and Start Constrrrct+an of ( -
i l':Hit,frr►t'4 IlniccrsLat Aark ~ rkpy -1ier 1A;.r ~A fJy jun lat Au,( iqr I Uct I J1'" i ikY' ~
SelFx-t lanciscape arch►tect
Desi8n Phase ~ i I I
Construction begins I I I ~
Parks and Recreation - Recreation Division
CresaM Suniinrr C7ut~loar J1 fnvle - ~ ~ - o`` ~ w ~ .~t Q9
:Viglrt ttt tlre 1'ark j~ riy ,iym, ,{y,f Sfa~► ~rrn ~ Jw d Srp tlrt Yop , Drr
l, i iialize contracts with movie
provider and streen providet
Advertise for Mavics I I ~ ~ I
lvtovics shawn July k August I I I 9 ~ ~I
IZ
tru-rrasa Yarist4 v/ Ynir-Rowcd ~ as qi ~ Q,t u~ t~~ oK
PtWwns furAflAgcs jon FMb Mar Apr May JuR ju! A~ Q~t vapr i~ Qpc
- - - - - I~.t.---
Researclt trends in recreabon
and Incal service providers
Consider ane nerv program per
age group for Suminer and I
Spring
Attend the WKPA Confererue ~
for prograniideas
i ` - - QT~
Add ;1 dditPvrn-a1 CarrtrrTC! Q3 08
fn,rnirror,4 ro rtuir sitacsulty
Cu►►rps or Prognt►k3 !a7s Fib `tar ,tpr ARr,t rrrn ;ut ANy 5rp Oce vna ~
---1 - - - - - - - - - . . . .
txplore interageixy cooperatiQn ~
options
Consider othcr area servir.e ~
~
providers/ partners i
Advertise for instructions in thr I
Spring, Summer and Fell
recreatian brochures , I tl I ~ I I i I
i QI OJi Q] 09 QJ ~ Ql U!
, CracrU L'unolstesit GrrtdeIirus far
CoirtntrZ Rttrrativri Yivgratri
I' 1»sftttcttofa9 jan i'tIr Afdr Apr ~11Ny /gre Jpl Aq 5ry dt! Nov
~
Create/gaui approval cuntraet
instruction policies
Develup an informationa[ binder
an the procm- s of cantracting
instructors
I
1
J
Parks and Recreation - Aquatics Uivision
' CofrrfrJ,rte Cvnsln(ctiQx At1
M1MOn1POQlA IaM ~frtr ~~1 r ~ i~M -
i
Utillli.it,_ o IiI! P.ll'!i_
an cnnstructinn
Grand re•opening dependent ~
on construction schcdule
Explorc t=nhanced programs at
the px-tols
Parks and Recreation - Senior Center Division
r- - - ~ -
t?J
Qi
rjtlvl~C Etiltrtuttd ArV,,~'rurirtrtiltg 08 t73 4,9 ~.i ay Ad
I tr .
Ea
Op}*artutiitrel lo a 11Yifrr Rark1V i ~
nf ~mlotrt J~rn FrU Nu~ .~r ~Stay Jwt jy1 ~yj $4rp , Dcl Nue ~ qe~c
- - ~ .
~ I
DeveIt,p I'rugram 1'ruPuSa6
~ i
Pacilitate offsite opporhmities
with vut4ide agencies (i.e. HUB)
~
Work with local tour companies
tn offer overnight snd weekend
lrips
- - ~ ~1 c~6 Qt 0 oy Q~ ~!i
F.x~,rnia! Nau~ of Op~rtian for r-
Serrrar C~nlter /an 14b ~titar ^~1~r . May M fwa Jrl r1.ix 3~p ~~c Yor ns~c
~ Putial approval for limitr.d ~
evening classes and evenks
Meet wit!► CenterFlace Facility
~I
Coordinamr to fuielize evening
classes/event schectules
F
OKer expanded hours
~
i~
Eittir~+rcj~ Retfr~arsrnt f22 aa ~ u1 03- ! Q340 !H tv AI
lrtr ,ufr-E+ru~rt witk
L
/Nr ~trq
cotnmwiities l'Ullatnirate with r~tu~nicj~t
communities an a monthly basis
by attending activity ciireLtnes
meeiings
Yost Spokane Valley Scnior
Centcr activities at olher
partidpating relirement
rommunilies and allow othcr
5enior (:enters tn pmst their
activities at CenterPlace
CenterPlace Division
I l,u~rlrnuret ?1i~irketin~g and Gis 00 f3= Os ; Q3 og - 1~ i
- C"ulrlrrmrricatiern> Pluit ►;in Frb ,%t,;r 1lpi MAy ` juu I/ul :lug S~ tfei N,rn L7e,e I
Exp{ure contracted food and ~
beverage services
Advertise as per Marketing Plan
Reclesign websile I .
Develop hotel/QVent planner
partner kit ~
- - - - - ~t 0~ Q2 08 QS ~ - Qd ~ - -
f'►aride A,id irrarmr Trnfrri'lg jer
Suraoual Sfnff tv Impra,ra ~
Cusicrmrrf' Str~►!u jA» ~b 5tur Ayr 1lay~ M~ lid ~t,i$ Sep Uct .'Von Ua
- _ _ . - - • --i_
5E!lttil LL71I1fT ~ I I I I ~ I 1 I
Selert training topics an schedulc ~
classes
Training I I I I ~ I I I I I
16
c3 u-- - -
~
I lix~~+rrlc Ltrrtraair..lfn,~{ur~s
I ftrr cler t.atrlnj ta aisyl~ty Ererl ts,
(;CS Clits±tes, ,SrtriorCotnter
1.~ r.e .4ra~ nyr 4r:~r j«1 s.p +~~1 Y►~o rrrc
, artri tuht~rrktf
ilctfrftfffCKitictFtrrce ~
1_ _ • 1..__ . ,
~l:oncluct Researc}i
. equest quotes/deteraune
Z ' I , ~sibility
17
Publi~ ~afety/'I'olice
¢ - -a
j
~ $uiId► Upm Nr Jltuht= I - - - - -a -
_FJon
i
~ Nm..
~'S1tltilvu~ tb £'1'1~5t1t~' d~i'~~'k74'tl E9xl,
region.3e aard cc~mi~ur~il~y gublic
ss~.f~~• ~ffor'~ in c:4xrpMetuFy+)n ~,~i~h
titizfm ard tus"wm5m
~ne~es~,e in€erest ~r co~t~tunii~r
i,rrvnlt~ent in ~rr,~gtatns aurh e~3
SCOPE, MTeighimrhoud Watch,
C=rinie I'reventinn, Rewrves,
F+o lnrer±,, c-tc.
1
Cs=tlrtw t'd, WvrA 'ftrr6%r9 qt 00 110-1
~ f7ifwr~++l~r ~''~~tr~s t~ ~es i1~ts 11~ a4~ +tr ~i~ ~ f~ 1 -u4,t I :;'V, min
_ - _ - - -
%tnwe forwerd wt-ith rnu]#i-}'ear.
Rrulti-~arsscilrtionakl plitru tF+iit
8dtjPesst5.8 Peg1{PI7aI pBJiT}eISh7.p f11F - - -
alti0tal L'.!}!f'LI771]'a7iClfl4n5
i»Frasrruci;are builci-out (2012
n43ndate rnus1 N- ixiel)
61ndttd kal-4-top exercise lo
detEsmine levv] af prep&redress far
Icrcai dEsester.-~ Iusplement &.XUriEy Commitlee
re::ommervda L1nns, i_r_ in!gWtatian nI ~ ccarv:ri--te bctllarL15 u nd wEee1 s4LtiI ss i1i - - -
Frtrne pa63ng lrz~ and frattl di~F,
forti.[ication
Cuntinur In enhnni v Sp..{.ane ~'alL~y
identity (i.e. shoulder patdhes, logo
vtsibility on palicr cens, business ~
cards)
idendfy end implement specific ~
training needs for 5pokane Yalley
Policc DeF+ert.ment
Fstablish verticel communiratinn
problem-solving model tn enhanrr
eff~.~tive i:ommunicaHon throughuut
our agency
Initiute plnn ta plece attrnrtive sign
ncar street tn belier idcntifV locotion
of police and caurt tac-Ility, M
rmvide easier access for citizens ~
f valuate and enhance levels nf
~ A•rvicr and customcr srrvire
provided l+y Department
b i k-velop a more crnnrrehenaive and ~
I,iir rmployer rvaluntion rn"--+s
~
A
e
~BERNARDOIWILLS
AR~!IlfECTS PC
Programming/Visioning Meeting
Project: City of Spokane Valley Meeting Ne: 02
New City Nall Building
Meeting Date: December 11, 2007 Issue Date: January 4, 2008
The following notes were taken from meetings with key represeniatives from the Community Development
Department, Legal Department, Finance Department, and Public Works Department on November 15, 2007 and
additional staff inembers in a follow up meeting on December 11, 2007. The same questions were posed in the
second meeting as the first and responses from the first meeting were shared with the staff in the second meeting.
Generally, staff inembers agreed with the November 15 responses unless noted otherwise below. Only additional
or new information is listed under the December 11 mceting heading.
UMGE / PRECEDENTS
t. What image do you believe outsiders have of the Spokane Valley?
November 15. 2007
-None, many do not know that Spokane Valley is a distinc[ city from Spokane
-Farmingfoundation
-Spread out, low density, automobile dependent
-Haphazard planning
-Strip malls, car lots, lou of concrete, aging retail and industnal uses
-No center or focus, identity is an issue
December 11, 2007
-Suburb of Spokane
-No reason to come here, not a destination
-Industrial character, ugly
-Long strip development alonq Sprague ft I-90
•Flat / drab
-Getting better
2. What makes Spokane Valley unique7
November 15. 2007
-Weather, 4 distinct seasons, relatively sunny / dry ctimate
-Convenient access to outdoor recreation (lakes, rivers and mountains)
-Spokane River / Centennial Trail
-Good transportation access to alrport, I-90, railroad
-Huge aquifer
-"Good place to buy a car!"
-Good shopping, but not pedestrian friendly
-No high•end commercial or residential
-Quiet, safe community
•Small town feel
•Newcomers like the newness, and the potential opportunity the area presents
•Newcomers feel the area is progressive, good things are happening
amming mee[ing UL t~ot~s
IGGLQ
pecember I j' z~? to Spokane
-6edroom community thin the City
animals still~ f land an, industry
-Farm ment a
-GraVet SOl~S~rtunities.. ~,,th and deYe~op
-tats of oPP ~ots of room for ~3
_glank slate,
~n~ Valley afe titizens mosc proud of~
-City staf f ts awesome What asp~ts ~t Spok
r 15. 24~7. t
Novembe mUnjty fee 15 nice
_-Smatl town GaR' ~ new high school build~n3
family friendtY ~ 5choc'Is are ~eta~i beau Point Park
--CenterPtace ati
-Centennia ~rabeau '~aint 4ark
-YMCt~ at ~ park
_plantes FerrY
Dccem~r 11. 2(~? of SPokane
rurat, n°t Gllty
-More in te family
e lots big .Grat ptaCe ° raise a famitY
circu t is stw~t
latian, length of trave
-EasY
-ValleY Fest
an NiIIs
-DiShm ll tQwn Rark
_g;gs~est sma ~ex at Qtantes Fe~rY
.5~cer comP
ou characterize the afea's residents?
4. Kow would Y
er 152~" ~ with a Pioneering spir'ia d its hfstorY %`r'nthout snobberY
~yaVe~nb ' un~~Y irit
-~riendly and wekomi(~ d 4t their commtential indePende~►t sP
.N th a pioneering.
-Longtime residents P out the area's F° y~
excStSQ ~d to attract those
ewcomer5 way
yh~ ~ al yrell educated
pecember 1 t~ 2007 kinds of people tt,elting P°t differe from other areas
,~ny new transQ~ants
lots of c ivic pride d from civic involvement
SnmeWhat disehands•off rt'indset visitvrs:
.Rural minded,
our CitY Hall to present to residents an
~ Wh$t image v'uld you tike Y "radition"
~vember 15. 2~? of "Innovation based on ~iate to a
.Timeless, Y et modern ...one s
vel of order ~
.Friendty and ecUrity aPP~OP
wetcornins3 intain a le
rmanence aces ~o'"na brick
.GqYic, sense of t~structUred sp ateriats-Stane g
•Casualf but w' utilize tocat m
goYemment building t environ►rent,
the t
f aa
-Reflectjve 0
Programming Meecing 02 Notes • January 4, 2008
BWAlGGLO • Page 3
~ Detembcr 11. 2007
-Professional, put togeth>r, dean and organized
-Single lacation, current offices are in multiple buildings
-Unique with civic character
-Smart, creative, innovative .
-Green '
-Good investment, not eheap .
-Natural, warm feeling expressed in materials
-Histarical, reflective of past in some manner
, -Strike a balance between monumental and approachable
-Possibly incorporate stairs and an entry plaza to give it a grander feel than surroundinQ buildings
-Minimize the back, consider two entries, one auto-related and che other pedestrian
-Coordinate image tivith that of the new library sfl they compliment one another '
6. How important is the acknowledgement of local history in the new City Hall building?
November 15. 2007 •
-Very important, should reflect hfstory on a variety of levels...
Geologic
-Land formation itself is an amazing story
Pre 19th Century
.
Native American history
19N Century Settlement
-Native American/Settler early peaceful coexistence and later violence
-First permanent home and ferry in che area
-Apple orchards
20`" Century
-Truck farms
-Industrfal, military and retail development .
-Auto rnw
Incorporation
-Took 5 attempts to accomplish
-Consider incorporating exhibics from the Cicy's Heritage Museum in the building or in the open space
outside the building. Another option rnay be to have the Heritage Museum relocate to space in the
new City Center. Building should acknowledge diversity.
December 11. 2007 -Vital, City Hall should educate the public about the area's history
.
' -History of the various communitfes (i.e. Opportunity, Veradale, Greenacres) should be retognized
7. What other city halls do you admire and whyt
November 15. 2007 '
-Loveland, Colorado: Civic campus with a mix of uses
-federal Way, WA Pemiit Center: Good functional layout
-Bainbridge Island, VVA: Fits context, is warm and approachable, not imposing
-GGLO noted tfiat there are several other new City Hatls proposed or recently completed in western
Washington that rnay provide inspirat9on: Puyallup, Edgcvroad, Redmond, Seattle, Woodinville,
Kitsap County Aclmin Building -Kirkland, WA waterfront was also noted as a pleasant exterior civic space due in part to its public art.
December 1•1. 2007 .
-No comment regarding the above
, -City of Post Falls, Idaho (new building nearing completion, should be a nice facility)
~ , .
Programming Mee[ing 02 Notes January 4, 2008
BWA/GGLO Page 4
8. What other city halls or civic buildings do you dislike and why? "
Hovember 15. 2007
-Bellevue's new City Hall was thought to be too grandiose, with tao much stainless steel, staff hidden
behind a large wall. Visitors forced to stand at a high counter when talking with staff.
Qecember 11. 2007
-No comment regarding the abave other than some expressed that they did not want to be visible to
the public upon entry as it sometimes frustrates customers when they are not permitted to speak
with staff inembers that they can sce from the reception area.
-Spokane Gounty Public Hcalth Building was [hought to be ugly
• 9. What Spokane Valley/Spokane Area buildings do yau admire and why?
November 15. 2007 -
All perceived to have strong civic presence and high quality materials
-Center Place at hSirabeau Park
-Gonzaga University Law School
-Spokane VallEy YMG4 at Mirabeau Park
-Fish ft Game Building at CenterPlace
-Modem Electric Building, Spokane Valley (approachable bui(ding)
-New ICB Bank, Spokane Valley (by Costco)
-Spokane Courthouse, Downtown Spokane
-Seranac Building Remodel, Downtown Spokane (green remodel of an existing bui(ding)
Uecember 11. 2007 ,
-Plew Couer D' Alene Chamber of Commerce £t Public Library
-Eastern Washington University Riverpoint Campus -Senior Hall and Library at Eastern Washington University
-Schadde Towers, Downtown Spokane
-Lydig Construction Building, Spokane Valley
-American West Bank 8uilding, Uowntown Spokane (nice brick, grand presence)
-Paulsen Building, Downtown Spokane
-STA Plaza Butlding Interior, Downtown Spokane • •
-MacArthury Center at Gonzaga University
.
-Old Safeco Building, Spokane Valley
-Hutton Bullding, Uowntown Spokane
•Old Carnegie Building, Dnwn[own Sp-okane
-Seminar Buildings at Evcrgreen State College, Olympia (for high performance green features)
DEMOGRAPHICS / ECOtIQMIC DEVELOPMENT
10. What is the recent growth rate of Spokane Valley?
November 15, 2007
-Approximately 1,000 people peryear since incorporatfon
-Current population approximately 88,000
-See City Comprehensive Plan for more info
-County sets the growth rate
Uecember 11. 2007
-No new comments
~
Programming Meeting 02 Notes January 4, 2008
SWA/GGLO Page 5
11. What is its anticipated growth rate?
November 15. 2007
-See City Comprehensive Plan _
December 11. 2007
-No new comments
12. Is growth primarily from young people, families, elderly, or is it fairly balanced?
November 15. 2007
-Population growth perceived to be fairly balanced among different age groups and family units
-New residents mostly from outside eastern Washington
-Elderly/retiree populatian seems tn be growing
-tity Hall design to be accessible to people of all abilities December 11, 2007
-Nn new camments 13. What industries are considered most important to Spokane Valley's economic growth?
NavembPr 15. 2007
-Historic: Farming, apple orchards, truck farms
-IndustriaL• Railroads, military, aluminum, magnesium, 8 brick manufacturing
- Recent / Current: Retail, auto, baat, R/V sales, light industrlal, storage facilities, some high-tech
(more prominent in Liberty Lake). Majority of businesses are locally owned. Spokane Valley is a
t f "trading post" of sorts for nearby recreation areas.
- Future: Green Industry? Energy efficiency, biofuels, green mat@rials manufacturing, recreational
. taurism, higher education -Good air, rail and freeway access coupled with affordable real estate and a large aquifer make
Spokane Valley an attraccive place for future economic development. •
-City Halt should represent the values of the community and be a symbol to newtomers that this is a
place that is moving forward in a positive manner.
-Tourism may be a challenge. Spokane Valley not known as a place to come and stay.
Uecember 11, 2007
-Future: Research and Qevelopment companies
DESIGN PROCfSS
14. Who else besides City staff should have input in the City Hall programming?
November 15. 2007 ,
-City Council for historical perspective and knowledge of lacal history. Programming wor}cshop with
Council to be scheduled.
-Public comment could be solicited in an open house after Staff and Countil input is obtained.
December 11, 2007
-Public should wetgh in on shared uses for outdoor sRaces
,
_ .
Programming Meeting 02 Nates January 4, 2008 .
BV1Q/GGLO Page 6
PLANNING .
15. Are shared uses desired in the City Hall building?
November 15. 2007 .
Possibly, below are some that were discussed: ,
- Communfty meeting facilities
No, new library to provide '
-City Hall staff would like to partneT with the library in some manner regzrding sharing exterior spaces
-Cauncil Chambers not to be utilized for community mcetings
-Foad service Maybe a small cafe or coffee shop either in the City Hall or in an adjacent building. In house could be financial challenge for operator
- Police / Courts No, information only. Police service currentty contracted with the County. Courts in separate .
faci lity.
- Fire
Yes, for plan review function. Informatfon [o be available for remainder of fire department
services. •
- Parking •
Publit parlcing could possibly be shared wiCh remainder of City Center development. City owned
, vehicles nced secure parking area. City maintenance vehicles to be stored offsite.
- Other
Parks & Rec. Dept. to be offsite wich information available. Space for future CiYy Arborist would be
good.
-Heritage Museurn Possibly, in an'interpretive display or rotating exhibit. Photos, memvrabilia, artworlc, and / or
taped stories could provide interest and a unique sense of place. WSU taped the stories of long time
residents during the Washington Centennial Celebration.
-Gift Shop / Bookstore . .
Passibly, with tie to Hericage AAuseum or Chamber of Commerce.
-Economic Development Office
Possibly, (does not currently exist) may want to allow space for future staff.
-Visitor Center
Possibly, concierge cancept was discussed where information on various city services can be
obtained via a greeter, in pamphlet form, and at.a convenient computcr terminal.
-Recreation / Community Center '
No, CenterPlace at Mirabeau Park fulfills this function. City does need a teen centEr .
December 11. 2007 '
-Gallery or exhibition space for local artists
-Gomrnon arcas for after hours use, security needs to be addressed -Convention center mentioned as a future city center use
16. Are exterior gathering spaces desired for public mePtings and events?
N'ovember 15, 2007
-Yes, gathering spaces for rallies, speeches, guests, community evems, parades and holiday displays
are desired.
-Exterior should display native plants and demonstrate stewardship of water resources.
-Exterior of building should have some kind of iconic feature about it. December 11. 2007 -Farmer's Market
-Arts & Crafts fairs '
-Public input should be salicited for exterior spaces ~
' ~
Programming Meeting 02 Notes January 4, 2008 -
BWA/GGLO PaBe 7
ENVIRONMENTAL
17. Does the City wish to set an example of environmental stewardship? If so, to what extent?
November 15. 2007
-Yes, City Hall should show leadership and be a symbol far the type of development desired in the
future. Public education role is important.
-Restorative development, rather than just doing less bad, may inspire othen. .
-Visible demonstration of sustainability to help with public edutation
-Storm and domestic water management, good daylighting, and healthy environment very impor[ant. .
-Green roofs, solar power generatian to be considered. -Alternative transportation methods to be encouraged. eike parking and Changing / shower facilieies
desired. -Design team to submit follow up questions regarding current energy / resource use and waste to set a
project baseline for comparison with the new facility.
Decernber 11. 2007 -Consider monitoring wells for the Aquifer to inform visitors of current water quality
-Consider a weather station on site or the roof to monitor weather conditions and report real time
energy / water savings performance of the building to its users.
ORGANIZATION ~ 18. Does the Employee List dated 10/24/07 represent all departments? What's missingt
November 15. 2007
-Yes, all departments are listed. Individual updates are needed for certain positions. HR staff to
update list and pravide to design team. Contract employees, auditors, and future staff to be
addresscd in updated list. .
December 11, 2007 •
-HR to include listings for temporary workers if they require wortcstations
19. Are all staff inembers an the Employee List expected to be in the new City Hall?
November 15. 2007
-Yes, except for Parks and Recreation staff who are currently in CenterPlace at Mirabcau Park.
December 11. 2007
-No new coinments 20. What is the estimated staff growth for each? •
November 15. 2007
-Same fuCure staff growth is anticipated in all departments.
-hlore specifie numbers to be determined in the next programming session.
-Additional support staff for police will be needed if City takes over Police service from the County. A future Police DeRartment will not be located in the new City Hall.
-See the City's 6-year business plan for more information
December 11. 2007
` -Nefl Kersten [o copy design team'on City's 6-year plan
. ~
Programming Meeffng 02 Notes January 4, 2008
BWA/GGLO Page 8
21. Are any future departments anticipated?
November 15. 2007
-City Hall*is primarily a planning, permit and legislative office
-Utilities are independent agencies, no plan W bring under City control
-Palice and fire service are to remain in separate facilities. Police service is cantracted with the
County. If Police switched to City, additional admin support staff will be required
-The following were identified as passible future departments:
Economic Development
Land ManagemenC
Records
Information Technology
Facility Nlanagement ,
Janitorial
-Mutti-stary building anticipated
December 11. 2007
- -Some growth in all departments should be anticipated, more input to be gathered in January at
follow up staff ineetings
-Other potential future deparcments
Human Resources
Neighborhvods
•Others future positions / departments to consider: -
Arts Ec Cultural Affairs
Arborist
• Boards 8 Commissions
Intergavernmental Relations
Health ft Human Services
Housing
Public Information Officer
Sustainability and Environment •
22. Which departments interact most closely with one another?
November 15. 2007
-Administration / Finance / Legal / City Council -Community Oevelopment / Public Works / Legal .
•Infonnation Technology / All Uepartments
Qecember 11, 2007
-Agreed with the above, more input to be gathered in January at follow up staff ineetings
23. Which departments / staff interact with the public on a continual, frequent or infrequent basis:
November 15, 2007 ,
-Continual: Information Technology via the City website.
-Frequent: Building and Planning, Parks and Recreation, Information Technology (support for public
meetings, meetings with vendors and contractors), City Cterks for viewing public records, Human
Resources for interviewing
-Infrequent: Finance, Legal
December 11, 2007
' -Agreed with the above, except for the following clarification:
-Continual: Add City Council, move Building and Planning from Frequent to Continual.
i ~J
Programming Meeting 02 Notes January 4, 2008
BWA/GGLO Page 9
WORK EISVIRONMENi
24. What do you like most about the current work environment (What's working)?
November 15, 2007 .
-Good parlcing' .
-Convenient lcrca[ion
-Friendty, can do attitude among staff
December 11, 2007
=Good staff
-High ceilings .
-Single level (about to change with expansion)
-Elevator lobby at top floor provides nice vicws
-Close restaurants
-Trees (in back?)
25. What do you dislike about it (What isn't working)? '
November 15. 2007
-Sterile spaces•wfth no color, not welcoming
-Wayfinding is poor, customers have trouble f{nding City Hall offices and must walk through the work
spaces to get to the conference rooms. -Doesn't fit the image the City would like to portray to its citizens and visitors, laoks like a genEric
officc building, not the center of City government
-Depressing physical environment, sterile, dull
~ -No connection to the exterfor, no views
-Does not improve morale
-Dysfunctional layout of offices and departrnents
-Inadequate meeting, kitchen, break room and gathering space
-Poor control of HVAC systems
-Cannot open a window -No place for receiving suppties
-Vehicular traffic out front is not pedestrian friendly
Deccmber 11, 2007
-Na identity due to non-descript building and poor signage
-Not all in one building, confusing to visitors Ec ineffkient for staff
-Poor auto access to Sprague •Stcrile cubicles
26. Describe your ideal work environment? -
November 15, 2007
•
-Welcoming and friendly, but with adequate security
•Open layout, but with clear definiCion af public and private spaces.
-Staff shauld be visible to pubUc and not hidden in a back room .
-Conference rooms for meetings with the public to be close to the lobby and transparent to reinforce
concept of open government
-Perception of space, not all spaces the same height •
•Ample natural light brought decp into the spaces
-Colorful spaces, not monotone like current affices
-Views to green spaces, connection to exferior '
-Well-designed work centers, work raoms and woric stations
-Work centers that are seRarate from work areas
-Adjustable heignt workstations allowing staff to stand or sit
. -Secure space for storage of personal items and a place to hang your coat
Programming Meeting 02 Notes January 4, 2008
BWA/GGLO Page 10
,
-Lots of efficient storage -Good layout areas in work stations and'common spaces
-Nice kitch@nlbreakraom with exterior seating area. Size breakroom to allow officewide gatherings
-Loeker rooms with showers and bike lockers to encourage exercise and bike commuting
-Possibly include an exercise room
-Accessible server room '
-Private conference room with tetephone needed for persanal calls
-Consider technology solutions to reduee space needs and create paperless office where possible.
-Diesel backup generator for IT
aec@mber 11. 2007
-Agreed wi[h the abovc, plus...
-Quiet room(s) for personal calls, breaks and nursing mothErs
-Full kitchen with oven, range, dishwasher, microwave, refrigerator/freezer .
-Conference rooms to accommodate technology/video conferencing
-Informal work / study areas for staff use
-Y/orlcrooms / copy raoms separate from work spaces
-Rooftop garden or green spaces possibly with terrace to enjoy views, consider this space for
employee break area
-Interiar green spaces with daylighting
-Mud room for inspectors, locate close to inspector vehicle parking
-Vid@o production room adjacent to Council Chambers
-Staff training classroom for approximately 20-30 people
-Consider exterior accommodatlons for smokers
-Small break stations in addition to.main kitchen / break room for refilling beverages
27. Any examples of previous work environments you enjoyed? .
• - What are they? ,
- What did you like about them or made them unique? ,
Novernber 15. 2QD7 . ,
-CenterPlace at Mtrabeau Par1c: Good quality materials, views to exterior, good daylighting '
-Federal Way Permit Center. Functional layout, central routing area for plans, nice, big vwrk room,
large central counter wiCh storage underneath that doubled as a rathering space for celebrations
December 11. 2007. ,
-No new commencs
28. Are open or private work spaces preferred? Why? , .
November 15. 2007 ,
-Some nf both are needed.
-Many tasks require concentration '
-Finance and human resources need privacy and lockable reeord storage
-Information technology staff would like a white-noise system if offiee areas are to remain open.
-Work spaces rnust be functional first and foremost
Qecember 11. 2007 ,
-Agreed with the above, more input to be gathered in January at follow up staff ineetings
29. Do individual employees or teams relocate frequently? Why?
Is a flexible floor plan layout desired? _
November 15. 2007
-No, employees do not move frequently, (growth may change this)
-Some staff are highly resistant to change
ProgramminQ Meeting 02 No[es January 4, 2008
BbVA1GGL0 Page 11
' -Tumover is relatively low so far (would like to maintain this)
-Inspettors and plan reviewers are crass trained, sfl thesc staff inembers rotate in and out more chan
others
-Equity of space is important, workstations should pretty much look the same
-IT staff would prefer standardized workstations where possible.
-Hotel type workstations are needed for contract workers, consultants and auditors
December 11. 2007
-Agreed with the abovc, more input to be gachered in January at follow up staff ineetings
30. Are ample daylightlviews desirable or distraccions? Why?
Ptovember 15. 2007
-Desirable, but daylight needs to be controlled to avoid ovefieating and glare
-Good task lighting is also dcsirable •
-Minimize artificial lighting if possible
.December 11. 2007
-Agreed with the abovc
31. Is natural ventilation (windows that open) desired? Whyt
November 15, 2007
- Yes by sorne, no by others due to dust and pollen impatt on interior environment
-Individual temperature control more important
O -Temperature control a big problem in the current City Hall building .
December 11, 2007
-Some thought operable windows pvsed [oo many issues with the HVAC system and security
-Others liked the idea of having the option to open a window
-Seminar Buildings at Evergreen State College in Olympia were cited as a good case study if natural
ventilation strategy is to be pursued
32. How often are staff ineetings held? How many typically attend?
November 15. 2007
-Frequency was not addressed. . -Meetings typically cons9st of 4-5 people, 10-20 people or 20* peoplc.
-Occassionally, 50 person seated meetings otcur
-Meetings involvfng the entire staff currently occur in the Council Chambers.
-Cauncil needs a pre-function space to have dinner prior to Council meetings.
December 11, 2007 .
-Agreed with the above, more input to be gathered in January at follow up staff ineetings
33. Are informal areas desired for impromptu meetings?
November 15. 2007
-Yes
December 11, 2007 -
~ -Informal meeting areas fnr staff and public are desired for brief sit-down meetings in lieu nf talking
over a counter. Additional programming info for these spaces to be collected in January
__J
Programming Mee[ing 02 Notes January 4, 2008
BWA/GGLO Page 12
34. Are there other attributes to the building we need to consider? '
December 11, 2007 ,
-Consider weather station on si[e or roof. See 12/11 response to Question 17
END OF MEETING NOTES •
. ,
i
E:12Q0712007071 A011-oYmerlMeetingsl2007 12 11107-341 Programming Mceting 02 Minu[es.doc
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00025 DENENNY, RkCFfARO COUNCILMEMBER 011 REGULAR FULL-TIM[
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F'ags 4 City H311 Statting 1-11-08 -