17-067.00 Level Three Communications: New City Hall Phone Service I7—o ;7
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AMENDMENT TO CUSTOMER ORDER
This AMENDMENT TO CUSTOMER ORDER ("Amendment") is entered into as of the last date of signature below (the
"Amendment Effective Date"), by and between LEVEL 3 COMMUNICATIONS, LLC ("Level 3") and CITY OF SPOKANE VALLEY
("Customer"), and modifies the Customer Order with Document Number 589868 (the "Customer Order"), a copy of which is attached
hereto as EXHIBIT A. Level 3 and Customer may be referred to herein collectively as the"Parties"and individually as a"Party."
WHEREAS,the Parties wish to modify the Customer Order to incorporate revised terms applicable to the same.
NOW THEREFORE,the Parties agree to modify the Customer Order in the following limited respects:
1. Order Submittal. Contemporaneously with the execution of this Amendment, Customer shall execute and deliver the
Customer Order to Level 3.
2. Section 1. The Parties acknowledge and agree that section 1 in the Terms and Conditions Governing This Order is
deleted and replaced with the following: •
"1. This Order is confidential except where disclosure is required by law, and this Order may not be disclosed to third
parties and is non-binding until accepted by Level 3 as set forth in section 4."
3. Limitation. This Amendment shall apply to the Customer Order and shall have no applicability to any other Customer
Order(s)that Customer may have submitted or may submit to Level 3 in the future.
These terms and conditions have been read, are understood, and are hereby accepted as of the Amendment Effective Date.
LEVEL 3 COMMUNICATIONS,LLC CITY OF SPOKANE VALLEY
("Level 3") ("Customer') o f
By: - BY: nk
40 Name: Alk,;_:: •_' ' �. Name: Mar K Ca f Rath
Title:
1st. S e�l Counsel Title: C-,AlI"l a- i a Gres
Date: v 1 — I _ Date: 511G/.2g17
EXHIBIT A
THE CUSTOMER ORDER
[SEE ATTACHED]
Document No.DID-0000589868el(3)
COMMUNICATIONS
Scenario: SM487244
Customer Information and Contract Specifications
Customer Name: City of Spokane Valley
Account Number:2-1QM4JS
Currency:USD
Monthly Recurring Charges (MRC): $671.87
Non Recurring Charges (NRC): 0
Service Order
Service Address Description Order Term Qty Unit MRC Unit NRC Total MRC Total NRC
Type (Months)
10210 E SPRAGUE AVE,SPOKANE Voice T1 Flat ISDN New 12 1 $166.88 $0.00 $166.88 $0.00
VALLEY,WA 99206 USA
-Includes 6500 LD Minutes-
Flexcall(total).
Additional Directory Listing 2 $24.27 $0.00 $48.54 $0.00
-Listing=Suite Charge
-Listing Type=Business
Domestic LD
-Interstate 1+ $0.0251
-Interstate 8xx $0.0276
-Intrastate 1+ $0.0500
-Intrastate 8xx $0.0560
Individual Telephone Numbers 635 $0.12 $0.00 $74.63 $0.00
-First 100 ITNs
-ITNs over 100
Local Loop 1 $381.82 $0.00 $381.82 $0.00
Subtotal $671.87 $0.00
Totals $671.87 $0.00
Terms and Conditions Governing This Order
1.This confidential Order may not be disclosed to third parties and is non-binding until accepted by Level 3 as set forth in
section 4.
2. Pricing is valid for 90 calendar days from the date indicated unless otherwise specified herein. Prior to installation
Level 3 may notify Customer in writing (including by e-mail)of price increases due to off-net vendors. Customer has 2
business days following such notice to terminate this Order(without liability)otherwise Customer is deemed to accept the
increase. Services may be provided by Level 3 or its affiliates. Services to be provided internationally may require a Local
Country Agreement.
3. If a generic demarcation point(such as a street address) is provided, the demarcation point for on net services shall be
Level 3's Minimum Point of Entry(MPOE) at such location (as determined by Level 3) and off-net demarcation points shall
be the off-net vendor's MPOE. If this Order identifies aspects of services which are procured by Customer directly from
third parties, Level 3 is not liable for such services.
Service Order Confidential Page 1 of 3
Document No.DID-0000589868 !1! ve!(3)
Scenario: SM487244
4. Customer places this Order by signing (including electronically or digitally)or otherwise acknowledging (in a manner
acceptable to Level 3)this document and returning it to Level 3. The Service identified in this Order shall be governed by
and subject to the Master Service Agreement(s) and Service Schedule(s) (if any) between Level 3 and Customer(or its
affiliate if expressly provided for under such affiliate Master Service Agreement)applicable to such Service. If Customer
has not executed a Master Services Agreement with Level 3 but has executed a services agreement(including but not
limited to Standard Terms and Conditions)with an affiliate of Level 3("Affiliate Agreement"), then the terms of the most
recent such Affiliate Agreement shall apply to the Service herein (to the extent not inconsistent with this Order) provided
that in such cases,the current standard Level 3 Service Schedule applicable to the Services shall apply. In the event that
Level 3 and Customer have not executed a Master Service Agreement and/or applicable Service Schedule(s)with respect
to such Service and have not executed an Affiliate Agreement, (i) Level 3's standard Master Service Agreement/Service
Schedule(s) (as of the date of this Order)shall govern, a copy of which are available upon request and (ii)the Level 3
contracting party shall be the Level 3 entity invoicing such Services. Notwithstanding anything in any Affiliate Agreement
to the contrary, Level 3's acceptance of this Order will be evidenced by(and this Order will be binding on both parties
upon)the earlier of Level 3's written delivery of a Customer Commit Date("CCD") (i.e. the projected installation date)or
Level 3's delivery of the requested Service, and, at the end of the Service Term the Services set forth herein shall renew
on a month to month basis, terminable by either party with 30 days' advanced written notice and the rates are subject to
change upon 30 days' notice from Level 3.
5. Neither party shall be liable for any damages for lost profits, lost revenues, loss of goodwill, loss of anticipated savings,
loss of data or cost of purchasing replacement service, or any indirect, incidental, special, consequential, exemplary or
punitive damages arising out of the performance or failure to perform under this Order. Customer's sole remedies for any
outages,failures to deliver or defects in Service are contained in the service levels applicable to the affected Service.
6.All transport services ordered from Level 3 will be treated as interstate for regulatory purposes. Customer may certify
transport service as being intrastate(for regulatory purposes only) in a format as required by Level 3, but only where the
transport services are sold on a stand-alone basis,the end points for the service are located in the same state and neither
end point is a Level 3 provided IP port("Intrastate Services"). Where Customer requests that services be designated as
Intrastate Services, Customer certifies to Level 3 that not more than 10% of Customer's traffic utilizing the Intrastate
Services will be originated or terminated outside of the state in which the Intrastate Services are provided. Such election
will apply prospectively only, and will apply to all Intrastate Services stated in this Order.
7. Charges for certain Services are subject to(a)a property tax surcharge of 3.75% and (b)a cost recovery fee of 4.25%
per month to reimburse Level 3 for various governmental taxes and surcharges. Such charges are subject to change by
Level 3 and shall be applied regardless of whether Customer has delivered a valid tax exemption certificate. For additional
details on taxes and surcharges that are assessed,visit www.level3.com/taxes.
8. Customer will pay Level 3's standard: (i)expedite charges (added to the NRC) if Customer requests a delivery date
inside Level 3's standard interval duration (available upon request or at https://MyLevel3.net) and (ii)ancillary charges for
additional activities,features or options as set forth in Level 3's ancillary charge summary, a copy of which is available
upon request. If Level 3 cannot complete installation due to Customer delay or inaction, Level 3 may begin charging
Customer and Customer shall pay such charges.
9. Equipment provided by Level 3 to be located in the Customer's premises("CPE") is subject to the terms of the
Customer Premise Equipment Addendum, a copy of which is available upon request. For colocation, data center and/or
hosting services, pre-arranged escorted access may be required at certain locations, and cross connect services are
subject to whether facilities are available at the particular location to complete the connection.
Additional Order Terms
Invoices
Single prices shown above for bundled Services, or for Services provided at multiple locations, will be allocated among
the individual services for the purpose of applying Taxes and regulatory fees and also may be divided on the Customer's
invoice by location served.
Service Order Confidential Page 2 of 3
Document No.DID-0000589868 I?eve!�3
Scenario: 5M487244
Activation Support
If requested by Customer, and for an additional charge assistance with activating and/or configuring equipment on
Customer's side of the Demarcation Point may be provided ("Activation Support").
CPNI Disclosure Authorization
By placing this order through a third-party sales organization participating in an applicable Channel Sales program
("Authorized Sales Rep"), Customer authorizes and directs Level 3 to disclose to the Authorized Sales Rep, through which
Customer has ordered services, confidential information about Customer's services including, without limitation, all
Customer Proprietary Network Information ("CPNI"), as defined under federal law in in 47 U.S.C. 222 (as amended), the
regulations at 47 C.F.R. 64.2001 et seq. (as amended), and all state regulations addressing CPNI and/or confidentiality of
customer information. Customer waives all claims of any kind against Level 3 arising from or related to the disclosure of
CPNI or other confidential information to the Authorized Sales Rep.
Signature Block
Customer: City of Spokane Valley
Signature: a 41k.. /
Name: Mo r l< Ca (4,o
Title: CGS Mal es-
Date: S./1(o 2�?)(7
Customer and the individual signing above represent that such individual has the authority to bind Customer to this
Agreement.
Service Order Confidential Page 3 of 3
Document No. DID-0000589868 mel \3/e
CONNVIIICAIIONS
Scenario: SM487244
Long Distance Letter of Authorization
Customer Name: City of Spokane Valley
I hereby authorize Level 3 Communications, LLC or its affiliates("Level 3") to change my InterLATA and IntraLata
Primary Exchange Carrier(PIC)for all of the services on the service order form Document No. DID-0000589868 to Level
3.
Signature Block
Signature: y4a4k. CdkifirtAA.--
Name:
MarKCGI ikouv'
Title: C fiti MAA-ago r
Date: Sl VD(2-017 'I
Customer and the individual signing above represent that such individual has the authority to sign this authorization on
behalf of Customer.
Long Distance LOA Confidential Page 1 of 1
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Notification of Equal Employment Opportunity/Affirmative Action Obligations
Dear Director of Human Resources:
As part of Level 3 Communication's compliance with federal Equal Employment Opportunity and Affirmative
------Action regulations, we-hereby notify you that, as an entity suppLying400ds andLor_serviees to Level 3 _
Communications your organization may be subject to the following laws and accompanying regulations:
a Executive Order 11246 (and its implementing regulations at 41 C.F.R. part 60);
* The Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended (and its
implementing regulations at 41 C.F.R. 60-250); and
• Section 503 of the Rehabilitation Act of 1973, as amended (and its implementing regulations at
41 C.F.R 60-741); and,
• Executive Order 13496 (and its implementing regulations at 29 C.F.R. part 471, Appendix A to
Subpart A).
The equal employment opportunity clauses within each of the above regulations, as applicable, are included
`byre ererice in t1t nrracts between Level 3 Communications and our subcontrae-tors and-;ondors-
Very truly yours,
Jennifer Mackay
HR Compliance Analyst •