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Annual Work Plan for 2014
2014 Budget Goals
Including Tasks & Timeline
and
Department Objectives
Executive &Legislative Support
Operations &Administrative Services
Community Development
Public Works
Parks &Recreation
Public Safety/Police
2014 Budget Goals
The 2014 budget reflects the distribution of resources consistent with the Council's determina-
tion of core service priorities. The following goals represent just the very broad areas of con-
centration important to the well being of the community.
• Continue to monitor the discharge permit process for the Spokane County
wastewater treatment plant.
• Implement solid waste alternatives for collection, transport and disposal in the
best interest of the City of Spokane Valley.
• Pursue a legislative capital budget request or other grant/funding for the Appleway
Trail project, parkland acquisition, the Barker Road grade separation and purchase
of a transfer station.
• Continue and expand where possible, an economic development plan, including
review and evaluation of Spokane Valley's development regulations and how they
compare with other jurisdictions; and keeping options open for an alternative city hall.
• Focus on sustainability of Street Preservation program beyond 2016.
• Evaluate law enforcement needs based on calls for service, crime rates, business
and population growth and other supporting data.
2013 Budget Goals Work Plan
Community Development - Tasks and Timeline:
Continue to monitor the discharge permit process for the Spo-
kane County wastewater treatment plant.
Continue monitoring Q1 2014 Q2 2014 Q3 2014 Q4 2014
the discharge permit process
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1
• 0
Public Works - Tasks and Timeline:
0
Implement solid waste alternatives for collection, transport and
disposal in the best interest of the City of Spokane Valley.
Implement solid waste alternatives Q1 2014 Q2 2014 Q3 2014 Q4 2014
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1
•
Executive/Legislative- Public Works—Parks—Tasks and Timeline:
0
Pursue a legislative capital budget request or other grant/
funding for the Appleway Trail project, parkland acquisition,
the Barker Road grade separation and purchase
Pursue a Legislative Capital Budget Request or Q1 2014 Q2 2014 Q3 2014 Q4 2014
other grant/funding
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1
• 0
Community Development —Tasks and Timeline:
s
Continue and expand where possible, an economic develop-
ment plan, including review and evaluation of Spokane Valley's
development regulations and how they compare with other ju-
risdictions; and keeping options open for an alternative city
hall.
V
Continue Economic Development Plan: Q1 2014 Q2 2014 Q3 2014 Q4 2014
• Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 • •
Public Works —Tasks and Timeline:
Focus on sustainability of Street Preservation program beyond
2016.
V
Sustainability of Street Preservation Program: Q1 2014 Q2 2014 Q3 2014 Q4 2014
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1
• •
Operations/Administrative —Tasks and Timeline:
Evaluate law enforcement needs based on calls for service, crime
rates, business and population growth and other supporting data.
V
Evaluate law enforcement needs: Q1 2014 Q2 2014 Q3 2014 Q4 2014
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1
Department Objectives
Operations & Administrative Services
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Deputy City Manager ivision
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Implement High Performance Organization Compo- •
•
nents(pertains to above goal)
2 Define and formalize contracting guidelines
•
(continue)
Implement Return on Investment Performance
•
3 Measures for Law Enforcement(Council goal)
Negotiate public safety contracts to incorporate perfor-
almance measures,enhance reporting,and customer • •
service standards. (continue)
5I Implement quarterly reporting to Council on public
•
safety contracts(continue)
6 Implement enhanced oversight standards for prosecu- •
•
tion services(continue)
Facilitate improvements based on the 2011 Citizen •
Ili Survey
• Identify projects •
• Implement improvements • •
■Adopt and implement recommendations from DRAFT • •
Strategic Communications Plan
Provide public information support for Council goals
to pursue a legislative capital budget request or other
grant/funding for the Appleway Trail project,parkland • •
acquisition,the Barker Road grade separation,and
other major projects to be identified.
Monitor City-wide performance measures in Business •
Plan(continue)
Provide public information support that informs and
engages the public for Sullivan Bridge Replacement • •
Expand Hot Topic newsletter from two to four issues a
12 year,with three issues as inserts and the year-end issue •
as a citywide mailer.
Define and promote City identity by reviewing and
finalizing proposed"key messages"and incorporate
them into public relations outreach efforts across City •
communications.
Increase City News,Traffic Alert, SnowInfo Email
interest list subscribers by 20 percent •
Provide public information support of Council goal to
implement solid waste alternatives for collection, •
transport and disposal
Introduce video communications in public information
outreach efforts
Work with HR to research and identify a Mobile Ap- COMPLETED
plication to assist with Economic Development
Department Objectives
Operations & Administrative Services
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Human Resources Division
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
i
1 Maintain Wellness Program for the City
2013 Enhance employee recognition program COMPLETED
Al
2013 Consult with Departments to improve website content COMPLETED
2 Review City Employment Policies for needed updates
2013 Provide support for the City's ADA Self Evaluation COMPLETED
and Plan
iliEvaluate the City's Labor and Industries programs to
reduce labor costs
4 Implement City-wide safety related training as identi-
milli fied in the Accident Prevention Program
2013 Development&deployment of mobile application COMPLETED
IIIIIII
mil5 Continue to refine the City's Mobile App to market
the City's attributes • 0
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Finance Division
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Close the 2013 books and prepare the related annual
financial report with a CAFR opinion which will allow • •
iiithe City to issue an annual report under our own cov-
er.
ii2 Successfully undergo an annual audit conducted by
the State Auditor's Office and receive a clean opinion.
3 Implement additional State Auditor suggestions and •
•
4 improve financial statement process and accuracy.
4 Complete the process of hiring a Help Desk Techni-
Ician and meet the stated intent of reducing contractor
costs enough to cover the additional personnel cost.
2013 I Work with the City Manager in negotiations to renew COMPLETED
1 the City's lease of City Hall and Permit Center space.
2013 Evaluate the existing City purchasing system and con-
111 sider implementing a revision to procurement includ- **see below
ing the use of purchase requisitions and purchase or-
ders.
2013 Develop a system to audit sales tax receipts and ensure
that sales taxes collected by businesses located in Spo- COMPLETED
iii
kane Valley are actually credited to the City as op-
posed to other municipalities.
5 Complete the 2015 Budget development process,2014
' Budget amendment,property tax ordinance,fee reso- • 0
lution,outside agency funding process and lodging tax
award process.
6 Replace 30 leased computer workstations that will
reach the end of their life cycle.
7 Replace 3 servers and 1 storage area network(SAN)
4 that will reach the end of their life cycle. • •
8 Begin the process of virtualizing servers including
I setting-up clusters at both City Hall and CenterPlace.
dilThis configuration will ultimately provide much need- • •
ed fail-over/redundancy in the event of a server fail-
ure as well as reduce the number of physical servers.
**Procurement Manual development has been led by the Legal Department and is nearing completion.
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Community Development Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Implement the Roadmap for Enhanced Permitting 4 •
a • Improve Communication with the Development
•
Community
b • Expand Express Permitting • •
c • Implement Counter Review 4 0
d • Review and Revise Development Code—compare
with surrounding cities
e • Implement Permit Tracking System
f • Implement Performance Measures 0
g • Continue Staff Coaching and Training •
Economic Development
• •
a • Meet with Regional Partners 0
b • Continue work on Development Code and other
•
Road Map items
c • Update City webpage,provide information,bro-
chures S
2013 • Process 2012 Comp Plan Amendment to revise COMPLETED
Econ Dev. Chapter
e • Explore options for a new City Hall • •
Develop a Shoreline Master Program to appropriate reg-
ulatory protection for waters of statewide significance as • 0
required by state statute.
ElAnnual Comprehensive Plan Amendments 0
1111 Complete Forker Draw floodplain restudy
2013 • Perform floodplain mapping COMPLETED
2013 • Develop preliminary map products COMPLETED
diReview Development codes for regulations concerning .
infill development.
Update Engineering Standards • •
NE Update UGA boundaries through regional process 0
Implementation of Bike and Pedestrian Master Plan 0
aInitiate State required major update of the Comprehen-
sive Plan
Emergency Management 0
QI 2014 Q2 2014 Q3 2014 Q4 2014
Community Development Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
12 Prepare an annexation process and forms for the City
of Spokane Valley
Develop GIS content, standards and workflows
4 0
14 Explore opportunities for regional partnering with
Spokane County and the City of Spokane. 0
Wellhead Protection Committee 0
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Public Works— Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Administration
1 Continue monitoring wastewater issues, including
Igovernance of wastewater facilities, and pursuit of the
most efficient and economical methods to ensure the 4 •
continuation of wastewater discharges licenses.
2 Pursue the topic of Solid Waste to include identifying the
I issues and obtaining alternatives of joining the consortium •
or handling it ourselves and the consequences of each alter-
.
native.
3 Develop 2015 annual PW budget to provide all necessary
services and programs within the parameters set by the • •
ill budget team and City Council.
4 Prepare Bid, Solicit Bids, and select a contractor for the
iiStreet and Stormwater Maintenance Contract 4 •
5 Develop a Fleet Management Program
• •
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Public Works— Stormwater Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2013 Complete Underground Injection Control(UIC)as- COMPLETED
4 sessment and retrofit plan(by mid-February 2013)
1Update six-year Stormwater Capital Improvement
1 Plan(2015-2020)
_
2 Renew and manage contracts with private contractors
illfor Stormwater maintenance services(landscape and • •
storm drain cleaning)
3 2014 Small Works projects • •
4 Lead the EW Stormwater Efficiency Studies Project
on behalf of Eastern Washington Communities and • •
Counties
5SE Yardley Project—Design&construct improve-
1 ments south of Broadway,east of Fancher
in Continue to implement the Ecology Phase II
•
Stormwater permit S
a Finish development and document the City's storm-
•
water inspection program
2013 Develop&Bid contract for street sweeping services COMPLETED
Afor 2015
Design and construct a vactor liquid decant facility • •
Complete Stormwater assessment rolls—update
commercial impervious surfaces map for 1/5 off com-
mercial parcels
Appleway Landscaping
• •
Public Works — Q12014 Q2 2014 Q3 2014 Q4 2014
CaLal Improvement Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Update six-year Transportation Improvement Plan for
arterial roadways 4 •
Identify&recommend new projects • •
Public hearing on draft plan
Seek Council approval of plan
4--0
Submit STP,TM &other grant requests as available 4 •
illImplement approved Capital Projects 4 •
2013 2013 Street Preservation Projects—Phase 1—Sullivan COMPLETED
Rd. (Construction)
2013 2013 Street Preservation Projects—Phase 3— COPMLETED
Carnahan&Indiana
2013 24th Ave. Sidewalk—Adams to Sullivan COMPLETED
(Construction)
2013 Argonne Rd.Bike/Pedestrian Safety—Empire to Knox COMPLETED
2013 Argonne Rd. Corridor(Signal/Bike Upgrades) Safety COMPLETED
Improvements—Indiana to Broadway
2013 Pines Rd Intelligent Transportation Systems(ITS) COMPLETED
(Construction)
2013 Pines Mansfield(Sidewalk Construction) COMPLETED
2013 Sprague Ave. ADA Curb Ramp(Construction) COMPLETED
2013 Sprague/Sullivan Intelligent Transportation Systems COMPLETED
(ITS)Phase II(Construction)
2013 Sullivan Rd.Bridge drain retrofit(Design&Construc- COMPLETED
tion)
2013 Sullivan Bridge Over UP Tracks Resurfacing COMPLETED
(Southbound)
2013 Wellesley/Adams Sidewalk Project COMPLETED
2013 Street Preservation Projects—Phase 2—
Argonne& Sprague construction
2013 Street Preservation Project—Phase 3—Sprague/
Park to Vista
2014 Street Preservation Project-8th Ave. recon-
•
struction—McKinnon to Fancher Street Preservation
2014 Street Preservation Project—Appleway Ave.
•
resurfacing
2014 Street Preservation Project—Sprague Ave/Vista
to Herald
Adams Rd. resurfacing—Sprague to 4th
4 •
Public Works — Q1 2014 Q2 2014 Q3 2014 Q4 2014
Capital Improvement Cont. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Me_ 111111111111111111111.111111b
Argonne Rd. Corridor Upgrade—(RW&Construc- 4 •
tion)
2014 Street Preservation Project—Euclid/Flora to 4 •
Barker resurfacing
2014 Street Preservation Project—Mullan/Dishman to 0
Broadway resurfacing
Bates Rd. Improvements @ Ponderosa Dr. •
Broadway/Argonne/Mullan Concrete Intersection •
(Design&RW)
Citywide Safety Improvements(Bike/Ped) •
Citywide Traffic Sign project • •
Intelligent Transportation Systems(ITS)Infill—
Broadway,Fancher,University S
Mansfield Ave.reconstruction—(RW&Construction)
0
Mission Avenue reconstruction—Flora to Barker
(Design&RW)
N. Sullivan Corridor Intelligent Transportation Sys- • •
tems(ITS)
Pines(SR27)&Grace Ave. Intersection Safety •
(Design&Construction)
Sidewalk Infill Project—Phase 2(Design&Construc- 0
tion)
Sprague/Barker Intersection Improvement(Design) • •
Sullivan/Euclid Concrete Intersection(Design) •
Sullivan Road W.Bridget Replacement(Design& 0
Construction)
2015 Street Preservation—Sullivan Rd/Sprague to •
Mission(Design)
Valley—Millwood Trail—Phase 1 (Design) 4 •
Vista—BNSF Crossing Safety Improvements •
Public Works — Street Fund Q1 2014 Q2 2014 Q3 2014 Q4 2014
Operations & Maintenance Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Update the 2014 Street Master Plan • •
psiIssue/Renew annual contracts for Street Maintenance
activities
ErDevelop and implement a Bridge Maintenance
Program
4 Bid and construct bridge maintenance projects on City
Bridges and overpasses
Public Works — Q1 2014 Q2 2014 Q3 2014 Q4 2014
raff Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
MIS
IEPI Optimize traffic signals on selected corridors and
•
implement timing plans
rill Sullivan Rd Corridor Traffic Study-190 to Wellesley • •
111/ Chair TTC—attend monthly meetings&SRTC Board . •
4 Review and assist with traffic on all capital projects
•
Or University/I-90 overpass Study • •
Parks & Recreation — Administration & Maintenance Division
2013 Update Park&Recreation Master Plan Q1 2014 Q2 2014 Q3 2014 Q4 2014
COMPLETED
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2013 Complete Joint Site Development Plan Q1 2014 Q2 2014 Q3 2014 Q4 2014
For Park/Library Site
COMPLETED Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Complete Browns Park Master Plan Process Q1 2014 Q2 2014 Q3 2014 Q4 2014
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Get consultant under contract
$ $
2 Conduct public input session&data gathering
• 0
3 Complete Master Plan update
Explore development of a dog park Q1 2014 Q2 2014 Q3 2014 Q4 2014
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Locate&establish suitable site
Replace Edgecliff Picnic Shelter Q1 2014 Q2 2014 Q3 2014 Q4 2014
Jan Feb Mar Apr May Jun Jul Aug Sep Oct
1 Produce plans&specifications • •
2 Bid out construction project
3 Complete construction • 0
Discovery Playground Improvements Q1 2014 Q2 2014 Q3 2014 Q4 2014
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Determine repairs&new elements
2 Complete plans, specification&bid process
• 0
3 Complete repairs&install equipment
• 0
Develop and finalize Centennial Trail Q1 2014 Q2 2014 Q3 2014 Q4 2014
maintenance agreement
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Create new draft agreement and work with other juris- •
dictions to approve
Parks & Recreation — Recreation/ Aquatics Division
Make A Splash &Spokane Parks Foundation Q1 2014 Q2 2014 Q3 2014 Q4 2014
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
C continue to provide free swim passes to low income • 0
children
2 Continue to work closely with Spokane Valley Part-
ners to ensure program
Design in-house professional marketing materials Q1 2014 Q2 2014 Q3 2014 Q4 2014
for Recreation&Aquatic Divisions
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Training on new software 4 —.
Develop materials as necessary
Solicit sponsorships for the summer outdoor movies Ql 2014 Q2 2014 Q3 2014 Q4 2014
1 Develop sponsorship program •—•
2 Solicit movie sponsors • •
Continue to collect information or expand program Q1 2014 Q2 2014 Q3 2014 Q4 2014
ili
marketing to social media sites ll
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Decd
1 Research social networking
4
i
2 Develop and determine program
• •
11111
3 Market and launch program if approved
illi ,
Maintain full summer swimming program Q1 2014 Q2 2014 Q3 2014 Q4 2014
dillIIIMillik Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Work with 2014 Budget to ensure swimming program
mil remains intact
Parks & Recreation — Senior Center Division
Offer annual resource and referral fair to provide Q1 2014 Q2 2014 Q3 2014 Q4 2014
information to the senior population
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Develop materials for Fair
2 Conduct resource and referral Fair •—•
Continue to provide annual training options for Q1 2014 Q2 2014 Q3 2014 Q4 2014
front desk volunteers
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Develop front desk resource manual
41
IAProvide monthly volunteer training opportunities • •
Continue to offer day bus trips in conjunction with Q1 2014 Q2 2014 Q3 2014 Q4 2014
area
seniosienters Jan Feb Mar Apr May Jun Jules Aug Sep Oct Nov Dec
1 Explore regional day bus trip options
2 Work with area Senior Centers on trips • •
Advertise and offer activities and trips through other Q1 2014 Q2 2014 Q3 2014 Q4 2014
senior centers
Aug Sep Oct Nov Dec
1 Continue to promote activities through various Senior
Centers in Spokane are via newsletters,direct mail, • •
etc.
Continue to work with the Board of Directors Q1 2014 Q2 2014 Q3 2014 Q4 2014
regarding their training and educational
responsibilities Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
AIMMIL
1 Discuss Board member responsibilities monthly to
diensure understanding&compliance • •
2 Provide training opportunities at each monthly board
•
meeting
CenterPlace Division
Increase awareness of CenterPlace as a full-service Q1 2014 Q2 2014 Q3 2014 Q4 2014
wedding&reception venue
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Advertise for consultants 4 •
2 1 Consultant research/development of draft update
3 Complete marketing plan&update •-•
Develop a list of meeting planners to promote Q1 2014 Q2 2014 Q3 2014 Q4 2014
CenterPlace through target marketing
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Research and develop meeting planners list
4 •
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Continue to increase regional&business events
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Maintain a presence at trade&tourism shows
2 Implement concepts from updated marketing plan 4 •
I
3 Continue to partner with local tourism outlets for in-
•
iii creased exposure
Develop new lower cost lunch/dinner menus with Q1 2014 Q2 2014 Q3 2014 Q4 2014
11.01iii.
Red Rock
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
a
1 Research&develop new menus
2 Promote new menus to customers
Public Safety/ Police
Build Upon Our Multi jurisdictional Q1 2014 Q2 2014 Q3 2014 Q4 2014
Working Partnerships
Jan Feb Mar Apr May Jun aJul Aug Sep Oct Nov Dec
1 Continue to enhance departmental,regional and com-
munity public safety efforts in cooperation with citi-
•
I zens and businesses,with assistance of Crime Check ♦
2 Increase interest in community involvement in pro-
grams such as SCOPE,Neighborhood Watch, Crime • •
Prevention,Reserves,Explorers,etc.
3 Continue involvement in Inland Northwest Law En-
forcement Leadership Group,sharing intelligence with • •
01 state,federal and other public safety agencies.
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Continue to Work Toward Disaster Preparedness
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Continue progression of the implementation of our
communications interoperability plan including train-
ing •and equipment installation. ♦
2 Continue involvement in public safety table top
II
exercises with other agencies, including Spokane Val- •• •
ley departments and Department of Emergency Man-
agement.
2013 Complete multi-agency community full-scale exercise COMPLETED
of active shooter training at Spokane Valley Mall.
Q1 2014 Q2 2014 Q3 2014 Q4 2014
Staff Goals
- Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
A
ill Identify and implement specific training needs for •
•
Spokane Valley Police Department.
2 Continue to provide effective leadership training to all
illsupervisors to enhance our mission. ♦ ♦
2013 Continue to develop the false alarm program with COMPLETED
Public Safety Corporation/Cry Wolf in an effort to
further reduce false alarms within the City of Spokane
iiii
Valley.
3 Continue to implement crime prevention efforts to
keep Spokane Valley a"safe city"to live and work. • •
The Spokane County Sheriff's Office will be a positive
influence in Spokane Valley by continuing to improve,
promote,preserve and deliver quality services that
result in a feeling of safety and security.
The Spokane County Sheriffs Office will accomplish
this mission by working in partnership with the Spo-
kane Valley community to enhance our law enforce-
ment effectiveness.
Public Safety/ Police
Staff Goals, continued Q1 2014 Q2 2014 Q3 2014 Q4 2014
jmill111.11. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
4 Continue to participate on the Problem-Solving Task COMPLETED-
mgForce addressing a wide variety of issues the depart- ONGOING
ment faces.
5 Maintain the principles of Intelligence Led Policing
IIthrough the use of Spokane Crime Analysis Team to
identify crime trends and high collision areas to better
utilize resources.
6 Enhance the public's perception of law enforcement • •
through community education on recognized police
best practices regarding accredited police services.
7 Be more proactive in tracking stolen property with
crime prevention techniques and databases. 4 0
8 Continue to review accreditation files and focus on
reaccreditation in 2015. 4
iil
9 AThe Traffic Unit will place a proactive emphasis on
drivers who are texting/talking on cell phones while • S
driving.