18-028.00 Point & Pay: False Alarm E-Payment Svcs POINT&PAY,LLC
n-PAYMENT SERVICES AGREEMENT
Partiesi
Point&Pay,LLC('PNP') I[City of Spokane Valley,WA]('Client)
A subsidiary of NAB,doing business in Delaware
Terms 1.4 Service Promotion
SECTION 1 E-PAYMENT SERVICES Client will use reasonable efforts to promote the Services and
build awareness of the Services with Its customers through
1.1 Access to Payment Modulesvarious media including,but not limited to:
• Print Bill inserts,counter displays,and
1.1.1 Pursuant to This E-Payment Services Agreement (this
'Agreement),PNP grants Clierit a limited,non-exclusive,non- announcements In Client's newsletter
transferable and terminable license for the duration of the Term •
Online:Home page announcements with an easily
to use the electronic payment services (the 'Services') and accessible,one-click link to payments page.
payment modules (each, a 'Module') chosen in the attached ' Phone/IVR:Pre-recorded message with the ability to
product application ('Product Application') to enable Client's transfer to payments IVR(e.g.,'Press number 2 to make a
customers('Customers')to make payments to Client using a payment')or provide the IVR phone to call.
Payment Device.'Payment Device'means the payment typelis) • Joint Press Releases:The parties may mutually agree
chosen by Client on the Product Application. A description of all upon press releases announdng the avanriy of
Modules, Services, training and support offered by PNP is electronic payment services a'nd the partnering of
attached as Exhibit A(the'Services Description`). Client and PNP.
1.i.2 Al the time of Client's execution of this Agreement,Client 1.3 Trademark License
shall also return the completed Client Application to PNP.Subject PNP grants Client a limited, non-exclusive, non-transferable
to the terms and conditions of this Agreement,the Services may license to use the PNP trademarks, service marks and logos
be also be used by the affiliated offices, bureaus,;Hgencies or provided by PUP to Client (the 'Trademarks? solely In
departments of Client('Affiliates'). Each Affiliate shall complete connection with Client's promotion of the�SeMces to Customers.
a Client Application prior to commencement of the Services. Client shat not alter the Trademarks nor use the Trademarks In
any way which is disparaging, dilutive or otherwise adversely
1.2 Client Representatives affects the reputation of PNP.
PNP will provide Client's authorized representatives with a logon 1.6 Client Logo License
and password to access the Counter Module. Client shall be Client grants PNP a limited, non-exdusive, non-transferable
solely responsible for maintaining the confidentiality and security license to use its applicable logos, copyrighted works and
of the logons and passwords provided by PUP. Client wit cause trademarks (`Client Marks') solely in connection with the
each of its representatives to change the initial password,keep Services provided to Client Client shall provide the Client Marks
the passwords confidential, refrain from sharing passwords to PNP for use with the Services. Client represents that it has all
and/or logon information with any unauthorized user,and use no intellectual property rights required for Client's and PNP's use of
other password to access the Counter Module. PUP shall be Client Marks, and shall indemnify PNP against any third party
entitled to rely on any communications It receives under Client's claims that the Client Marks Infringe the intellectual property
passwords,logon information,and/or account number as having rights of a third party.
been sent by Client,without conducting any further checks es to
the identity of the user of such information. PUP will not be
responsible for the operability or functionality of any of Client's
computer equipment,system,browser or Internet connectivity.
1.3 Payment Device Transactions
All Payment Device transactions using the Services wit be
processed through a secured link. The parties to each Payment
Device transaction will be the Customer cardholder, the Client
and PNP.
PNP E-Payment Services Agreement v2.0 rev 071008 1
SECTION 2 COMPENSATION and other proprietary rights,protected or protectable,under the
laws of the United States, any foreign country, or any political
2.1 Services Transaction Fee subdivision thereof, Including (a) all trade names, trade dress,
PUP will charge the transaction fee to use the Services set forth trademarks, service marks, logos, brand names and other
on the Product Application. If Services fees are charged directly identifierrs, (b) copyrights, moral rights (including rights of
to Customers by PNP,Customers will receive a notice each time attribution and rights of integrity),(c)all trade secrets,inventions,
they use the Services stating that the Services,.are provided by discoveries, devices, processes, designs, techniques, ideas,
PNP and that a convenience fee is charged for use of the know-how and other confidential or proprietary information,
Services. PNP may change the amount of such feeby notifying whether or not reduced to practice,(d)all domestic and foreign
Client of such new amount at least thirty(30)days prior to such patents and the registrations,applications,renewals,extensions
change. and continuations(in whole or in part)thereof,and(e)all goodwill
associated with any of the foregoing and(f)ail rights and causes
2.2 Activation Fee of action for infringement, misappropriation, misuse, dilution or
If applicable,Client shall pay the one-time Activation Fee set forth unfair trade practices associated with(a)through(d)above.
on the Product Application. If the Activation Fee or any portion of
the Activation Fee Is waived by PUP and the Client does not 3.2 Ownership and Use of PNP Materials
implement the Service under this Agreement within six months Any software developed by or on behalf of PNP for use in
after the Effective Date,other than due to a material breach by connection with the Services remains the exdusive property of
PNP, the waived portion of the Activation Fee shall become PNP. Client will not sell,transfer,barter,trade,fiicense,modify
immediately due and payable. or copy any such software. Web pages accessible through use
of the Services are the copyrighted intellectual property of PUP
2.3 Charge-backs and Returns and may not be copied in whole Of part by anyone. Any training
Unless otherwise specified in the Product Application,PNP will materials(including, but not limited to,webinars and manuals)
set off(a)the amount of any charge-backs,refusals to pay and provided to Client by PUP shall remain the exclusive property of
returns from any amounts otherwise owing by PNP to Client and PNP. PNP grants Client and Client's personnel a limited,non-
(b)a transaction handling fee for charge-backs and non-sufficient exclusive,non-transferrable license to use and to make copies of
funds(NSF)as specified in the Product Applidatibn. the training materials with its personnel solely in connection with
the Services. Training materials may not be modified by Client or
2.4 ACH Debit of Fees its personnel or disclosed to any third party, including Client's
Client hereby authorizes PNP,and any subsidiary or successor end-user customers. Client shall ensure all personnel shall
thereof, 'solely with respect to amounts due pursuant to this complete and review all training materials prior to using the
Agreement and any subsequent agreements between Client and Services.
PNP,including but not limited to service fees,transaction fees,
charge-backs and returns as set forth In Sections 2.1 and 2.3 of 3.3 Reverse Engineering
this Agreement,to initiate Automated Clearing House ('ACH') Client will not reverse engineer,reverse assemble,decompile or
Authorizations to credit and debit Client's bank account as set disassemble any of PNP's intellectual property, nor will Client
forth on the Banking Authorization Form attached hereto as attempt to do so or enable any third party to do so or otherwise
gxhibit B of otherwise provided by Client Client acknowledges attempt to discover any source code,modify the Service in any
that it will be subject to a$25 reject fee if Items`are returned for manner or form,or use unauthorized modified versions of the
insufficient funds. Service,Including(without limitation)for the purpose of building
a similar or competitive product or service or for the purpose of
SECTION 3 INTELLECTUAL PROPERTY; obtaining unauthorized access to the Service.Client is expressly
CONFIDENTIALITY prohibited from subticensing use of the Service to any third
parties. If Client becomes aware that any person has engaged
3.1 No Transfer or License or is likely to have engaged in any of the activities described in
Except for the rights expressly granted to Client in this this Section 3,3,Client will promptly notify PNP.
Agreement,no PNP Intellectual Property Right is transferred or
licensed to Client pursuant to this Agreement,by implication or
otherwise. PNP reserves and retains all rights,title and interests
in and to the PNP intellectual Property Rights, and all copies,
revisions,modifications,updates,and upgrades thereof. Client
agrees not to remove, alter or destroy any copyright, patent
notice, trademark or other proprietary markings or confidential
legends placed on or within any portion of the PNP intellectual
Property Rights. For purposes of this Agreement, 'Intellectual
Property Rights'means all the intellectual property, industrial
PNP E-Payment Services Agreement v2.O rev 071008 2
3.4 Confidential Information appropriate remedy or waive compliance with the confidentiality
3.4.1 My Confidential Information provided by PNP to Client provisions of this Agreement
pursuant to this Agreement will remain the occlusive property of
PNP. Client will disclose such Confidential Information only to 3.6 Failure to Comply
those of its representatives.and employees who need to know If Client fails to comply with any of its obligations pursuant to this
such Confidential Information for purposes of performing this Section 3, PNP will have the right to immediately terminate this
Agreement,who are Informed of the confidential nature of the Agreement by providing written notice of such termination to
Confidential Information and who agree,for the benefit of PNP, Client
to be bound by the terms of confidentiality in this Agreement.
Client will, and will cause each of its representatives and 3.7 Survival
employees, to keep confidential and not to.,disclose in any The rights and obligations of the parties provided for in this
manner whatsoever any Confidential Information provided by Section 3 will survive any expiration or termination of this
PNP pursuant to this Agreement,and not to use such Confidential Agreement or its term.
Information, In Whole or In part, directly or Indirectly, for any
purpose at any time other than for the purposes contemplated by SECTION 4 WARRANTIES;DISCLAIMER
this Agreement Notwithstanding the foregoing,if Client is a city,
county, township or similar entity, or government agency or
department thereof,Client may disclose Confidential Information 4.1 Warranties
as necessary to comply with applicable public records laws. 4.1.1 Each party represents and warrants that it has the full legal
right, authority and power to enter into this Agreement and
3.4.2 For purposes of this Agreement, 'Confidential perform its obligations hereunder.
Information'means all nonpublic or proprietary information of 4.1.2 PNP represents and warrants that the Services will be
PNP, including proprietary, technical,development, marketing, provided in a professional,workman-like manner consistent with
sales,operating, performances,cost,know-how, business and industry standards.
process information, computer programs and programming
techniques,security features(including,without limitation,multi- 4.2 Disclaimers
level access and log-in features, audit trail setup, interfaces 4.2.1 PNP does not represent that Client's or its Customers use
between the Counter Module and the Internet or IVR Modules), of the Services will be uninterrupted or error:free, or that the
all record bearing media containing or disclosing such information system that makes the Services available will be free of viruses
and techniques, and anything marked confidential, that is or other harmful components resulting from the Internet or any
disclosed by PNP to Client pursuant to This Agreement third party providers or products outside the control of PNP.
Confidential Information also includes the terms and conditions of
this Agreement. 4.2.2 EXCEPT FOR THE WARRANTIES EXPRESSLY SET
FORTH IN THIS SECTION 4, PNP DISCLAIMS ALL
3.5 Exclusions WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR
The term Confidential Information will not apply to information OTHERWISE, INCLUDING, WITHOUT LIMITATION,
that(a)is or becomes generally available to the public other than WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
as a result of a disclosure by Client in breach of this Agreement, PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE
(b)was within Client's possession prior to its disclosure by or on SERVICE IS PROVIDED TO CLIENT ON AN'AS IS'AND'AS
behalf of PNP,provided that the discloser of such intimation was AVAILABLE'BASIS,AND IS FOR COMMERCIAL USE ONLY.
not known by Client to be bound by a confidentiality agreement
with, or other contractual, legal or fiduciary obligation of
confidentiality to, PNP with respect to such information; (c)
becomes available to Client on a non-confidential basis from a
source other than PNP,provided that such source Is not known
by Client to be bound by a confidentiality agreement with,or other
contractual,legal or fiduciary obligation of confidentiality to,PNP
with respect to such information; or (d) is developed
independently by Client,as demonstrated by the written records
of Client, without use of such Information. The confidentiality
obligations of Client pursuant to this Agreement will not apply to
any Confidential Information of PNP that Client Is legally
compelled to disclose. In the event Client becomes legally
compelled to disclose any Confidential Information provided
pursuant to this Agreement,Client will provide PNP with prompt
written notice so that PNP may seek a protective order or other
PNP E-Payment Services Agreement v2.0 rev 071008 3
SECTION 5 UMITATIONS OF LIABILITY AND SECTION 8 TERM AND TERMINATION
OBLIGATION
8.1 Term
5.1 Damages and Liability Limit The initial term of this Agreement will commence on the Effective
IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE Date and will end on the third(3rd) anniversary of the Effective
OTHER PARTY OR ANY THIRD PARTY IN CONNECTION Date (the 'Initial Term'). This Agreement will automatically
WITH THIS AGREEMENT FOR INDIRECT, INCIDENTAL, renew for successive one (1)-year terms (each, a 'Renewal
CONSEQUENTIAL, RELIANCE, SPECIAL, EXEMPLARY OR Term,' and the Initial Term and any Renewal Term may be
PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST referred to as a'Term')until the tenth anniversarybf the Effective
PROFITS,EVEN IF THE OTHER PARTY HAS BEEN ADVISED Date,at which time this Agreement shall automatically terminate.
OF THE POSSIBILITY OF SUCH DAMAGES. EACH PARTY Notwithstanding anything else in this section, the term of this
RELEASES THE OTHER PARTY AND ALL OF THE OTHER Agreement shall terminate at the end of the Initial Term or any
PARTY'S AFFILIATES, EMPLOYEES, AND AGENTS FROM subsequent Renewal Term if either party provides written notice
ANY SUCH DAMAGES. IN NO EVENT WILL PNP HAVE OR of such termination to the other party at least sixty(60)days prior
INCUR ANY LIABILITY TO CLIENT OR ANY THIRD PARTY IN to the expiration of the applicable Term.
EXCESS OF THE AGGREGATE COMPENSATION RECEIVED
BY PNP FOR THE SiX-MONTH PERIOD IMMEDIATELY 8.2 In the Event of Breach;Effect on Affiliates
PRECEDING THE EVENT GIVING RISE TO A CLAIM FOR 8.2.1 Subject to the opportunity to cure set forth below,either
SUCH LIABILITY. THE FOREGOING EXCLUSIONS AND party may terminate this Agreement upon sixty(60)days written
LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT notice to the other party in the event of a material,uncured
PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY breach of any provision of this Agreement by the other party.
FAILS ITS ESSENTIAL PURPOSE. Such notice by the complaining party shall expressly state all of
the reasons for the claimed breach in sufficient detail so as to
5.2 Refusals of Payment provide the alleged breaching party a meaningful.opportunity to
PNP will not be liable for charge-backs or other refusals of cure such alleged breach('Notice').
payment Initiated by any Customer. All such charge-backs and
other refusals of payment will be refunded by PNP to the 8.2.2 Following receipt of Notice,the alleged breaching party
Customer and Client will mark and otherwise treat the related shall have sixty(60)days to cure such alleged breach.Upon
Customer account as'unpaid.' termination or expiration of this Agreement Client shall have no
rights to continue use of the Service or the Modules. Expiration
5.3 Errors and Omissions or termination of the Agreement by Client or PNP shall also
PNP will not be liable for any errors or omissions in data provided terminate the Affiliates'rights under the Agreement unless
by Client or Customers. Client will be responsible for the otherwise agreed by the parties In writing. PNP may terminate
accuracy of data provided to PNP for use in providing the the Agreement solely with respect to an individual Affiliate
Services. without affecting the rights and obligations of Client and other
Affiliates under the Agreement
5.4 Bank Actions
PNP will not be liable for any errors, omissions or delays 8.3 Modification to of Discontinuation of the Service
attributable to the acts or omissions of any bank or other third PNP reserves the right at any time and from time to time to
party involved in the processing of any Payment Device payment modify, temporarily or permanently, the Service (or any part
thereof). In addition, PNP will have the right to discontinue
SECTION 6 CARDHOLDER DATA SECURITY accepting any Payment Device by providing not less than ten(10)
To the extent applicable,each of the parties shall be required to days'written notice to Client. In the event that PNP modifies the
comply at all times with the Payment Card industry Data Security Service in a manner which removes or disables a feature or
Standard Program('PCI-DSS')in effect and as may be amended functionality on which Client materially relies, PNP, at Client's
from time to time during the term of the Agreement The current request, shall use commercially reasonable efforts to
PCI-DSS specifications are available on the PCI Security substahtially restore such functionality to Client In the event that
Standards Council website at PNP is unable to substantially restore such functionality within
https:IMrww.pcisecuritystandards.org. sixty (60) days, Client shag have the tight to terminate the
Agreement Client acknowledges that PNP reserves the right to
SECTION 7 EXCLUSIVITY discontinue offering the Service and any support at the
Client agrees that PNP will be the exclusive provider of fee-based conclusion of Client's then-current Term.Client agrees that PNP
electronic payment services for the purposes and products shall not be liable to Client nor to any Third party for any
identified on the dient application and that Client will not procure modification of the Service as described in This Section.
similar such services from any other party for such purposes or
products.
PNP E-Payment Services Agreement v2.0 rev 071008 4
SECTION 9 PAYMENT DEVICE TRANSACTION MISCELLANEOUS
DEPOSITS The headings of sections and subsections of this Agreement are
The exact amount of each approved Payment Device transaction for convenience of reference onty and wil not be construed to
will be electronically deposited into the Client bank account alter the meaning of any provision of this Agreement. PNP is an
identified on the Client Application. PNP shall initiate such independent contractor and`nothing In this Agreement will be
deposits as specified on the attached Client Application.PNP will deemed to create any agency,employee-employer relationship,
provide Clients authorized employees with access to PNP's partnership, franchise or joint venture between the parties.
online transaction reports for reconciliation purposes. Except as otherwise spedficaily provided in this Agreement,
neither party will have,or represent that it has the right,power or
SECTION 10 FORCE MAJEURE authority to bind,contract or commit the other party or to create
PNP will not be responsible for Its failure to perform under this any obligation on behalf of the other party. Each Of the parties
Agreement due to causes beyond its reasonable contra, will have any and all rights and remedies available to them under
induding acts of God, wars, riots, revolutions, acts of civil or all applicable laws. The remedies provided for in this Agreement
military authorities, terrorism, fires, floods, sabotage, nuclear will be deemed to be non-exclusive and In addition to any other
incidents,earthquakes,storms,or epidemics. If the provision of available remedy at law or In equity. All rights and remedies are
Services under this Agreement Is delayed by such an event or 'cumulative and may be exercised singularly or concurrently.
condition, PNP will promptly notify Client thereof. PNP will use Client may not assign or transfer any of its rights or delegate any
commercially reasonable efforts to overcome any such cause for of its obligations under this Agreement to any third party, by
delay as soon as is reasonably practicable. operation of law or otherwise;without the prior written consent of
PNP. Any attempted assignment or transfet in violation of the
SECTION 11 GOVERNING LAW foregoing will be void. This Agreement will be binding upon,and
This Agreement will be Interpreted,construed and enforced in all inure to the benefit Of,the successors and permitted assigns of
respects in accordance with the laws of the State of IMA)without the parties. Client shall comply with all applicable laws, rules,
reference to its conflicts of law principles. treaties,and regulations in its performance of this Agreement If
any provision of this Agreement is held by a court of law to be
SECTION 12 NOTICES illegal,Invalid or unenforceable,the remaining provisions of this
All notices or other communications required or permitted by this Agreement will not be affected and the illegal, invalid, or
Agreement must be in writing and will be deemed to have been unenforceable provision will be deemed modified such that it the
duly given when delivered personally to the party for whom suchintention of the parties to the fullest extent possible. No
notice was intended,or upon actual receipt if sent by facsimile or amendment or modification of this Agreement will be effective
delivered by a nationally recognized overnight delivery service,or unless it is In writing and executed by both of the parties. Nothing
at the expiration of the third day after the date of deposit if contained in this Agreement establishes,creates,or is intended
deposited In the United States mall,postage pre-paid,certified or to or will be construed to establish or create, any right In or
registered,return receipt requested,to the respective parties at obligation to any third party. This Agreement,the Exhibit(s)and
the Client Application set forth the entire agreement and
If to Client See Merchant Application understanding of the patties with respect to the subject matter
hereof and supersedes any and all prior or contemporaneous
If to PNP: Point&Pay, LLC understandings and agreements, whether written or oral,
110 State St.E,Suite D between the parties with respect to such subject matter.
Oldsmar,FL 34677
The parties have d executed this Agreement as of the date of the last signature below(the'Effective Date').
Point&Pa, CZ.__ (City of Spokane Valley,WAJ I
By: ,1-- By
o ey: ifriraiklcitt
.—_
Name: 1 �Y+ C. Ott t U Name: Ma f'K Cal ita(,frt
Title: 1Title: in.,_ L ..i i
Date: 24 r Date: 0
PNP E-Payment Seances Agreement v2.0 rev 071006 5
Exhibit A
Services Description
The following is a description of all Services and Modules offered by PNP. PNP shall provide the Services to Client and its end-user
customers via the specific Modules and Payment Devices chosen by Client In the Client Application. Applicable fees,if any,for Client's
elections are set forth on the Client Application. The Services Include support and training outlined below at no additional charge to Client.
Service Modules
• Counter Module. The Counter Module allows customers to make payments to Client in a face-to-face environment or over the
phone using a Payment Device. PNP will issue unique confirmation numbers to customers who have completed a payment
transaction using the Counter Module. The Counter Module also enables Client's staff to access reports via the web.The Counter
Module is required to access the PNP Services. The Counter Module may be used in conjunction with or Independently of point-
of-sate
ointof-sate(POS)terminals.
• Web Module. The Web Module allows customers to make payments to Clients online using a Payment Device via a secure
website hosted by PNP. Customers who elect to make payments via the Internet can follow a link from the Client website to the
Cliient-branded,PNP-hosted web pages to submit a payment.PNP will Issue unique confirmation numbers to customers who have
completed a payment transaction using the Web Module. Client may elect bill presentment and account validation functionality for
the one-time set-up fee set forth on the Client Application under'Data File Integration.'
• Interactive Voice Response(iVR)Module. The IVR Module allows Customers to make payments to Clients over the phone
using a Payment Device. The Customer calls`a toll-free phone number provided and managed by PNP to access the Client
branded IVR.The IVR system recognizes Customer instructions through making a payment the phone keypad is used to enter
Payment Device numbers.The PVR system is configured and tested by PNP. PNP wifi issue unique confirmation numbers to
customers who have completed a payment transaction using the IVR Module.Erection of the IVR Module includes a Client-branded
IVR environment and, if applicable, Client shall pay the one-time IVR set-up fee for the iVR Module set forth on the Client
Application. In addition,Client may elect to have bill presentment and account validation functionality enabled through the IVR for
the one-time set-up fee on the Client Application under'Data File Integration.'
Customer Payment Devices
Each of the Modules can provide the Customer with the ability to pay by Credit Card,Debit Card andlor Electronic Check.
Training
PNP shall provide instruction manuals and up to four(4)hours of webinar training to Client and Client personnel In connection with the
Modules chosen by Client.
Support
The following support shall be provided to Client and Client's customers at no additional charge during the term of the Services:
• First Level Support. PNP shall provide first-level support to Customers via PNP's call center. Customer service representatives
shall be available 8 a.m.EST to 10 p.m.EST M-F, to handle customer inquiries.
• Second Level Support. PNP shall provide first-level support to Client via telephone. Second level support shah be available
Monday through Friday during normal business hours.
Support availability shall be exclusive of downtime due to scheduled maintenance or events out of PNP's control. Support for the Products
may be modified,suspended or terminated In PNP's sole discretion upon prior written notice.
PNP E-Pant Services Agreement v2.0 rev 071008 6
Exhibit B
Client Application
PNP E-Payrtnent Services Agreement v2.0 rev 071008 7
(Shaded areas are for internal use only)
CPointc:Palj. Client Application Partner Code:
Account Representative: Mark Submission Date:
Card Readers Quantity: 2 Price per $0 Target Live Date:
reader:
Client Legal Name as filed with the IRS: Federal Tax ID:
City of Spokane Valley,WA
DBA: City of Spokane Valley False Alarm Reduction Unit
Physical Address: 10210 E Sprague Avenue
City: Spokane Valley State: WA Zip: 99206
Website Address: spokanevalley.org Phone#to display on customer receipts: 509-477-3304
Primar Contact Name: Primar Phone#: Primar Email:
John Pietro,Administrative Analyst 509-720-5107 jpietro@spokanevalley.org
Accountin• Contact: Accountin• Phone#: Accountin. Email:
Chelsie Taylor, Finance Director 509-720-5040 ctaylor@spokanevalley.org
®Visa, MasterCard ®Discover ®AMEX ®Electronic Check
D Utility Program
O Debit Tax Pro•ram
® Fees Absorbed b Client DFee Paid b Customer 0 Other See Notes
['Credit Card—Flat Fee $ ® E-check—Flat Fee $0.65 ['Credit Card- Tiered Fees:
Describe:
®Credit Card- Percentage Fee 2.5% ®Echeck— Returned Item Fee $0 0-50=$
®Credit Card-Minimum Fee $2.00 50.01-100=$
®Credit Card-Chargeback Fee $0 ['Visa Tax Program—Debit $ Each Additional$100.00=$
['MasterCard TaxPro•ram—Debit $ Each Additional$50.00 =$
Software Partner: Manual
Total Annual Average Highest
Collections for Payment Payment
Product Name Pa ment T •e Amount Amount
1 False Alarm Cost Recovery Fee $20,000 $65.00 $500
2 $ $ $
3 $ $ $
4 $ $ $
5 $ $ $
6 $ $ $
Deposit Structure: ['Net Settlement ®Debit
Product Name or#from above Bank Name Routin• # Account# EIMET
ALL ['Check. ['Savings
❑Check. ['Savings
['Check. ['Savings
❑Check. ❑Savings
['Check. ['Savings
DCheck. ['Savings
• POS ® IVR ®Web ❑Web/EBPP If all products do not match each channel, please note details below
Please make the .a ment t •e static and LOCK the amount of$65.00
Signatur , �'
The undersigned a rees to abide b the T ms and Conditions of the Global Merchant Services Agreement,viewable at www.00intandpay.com/agreement.
1
V% ; /4.5" — City Manager
Signature Title
Mark Calhoun 2.. _O 11
Name Date