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21-015.00 Point & Pay: Public Records Payment Processing (Shaded areas are for internal use only) point&pay Client Application Partner Code: Account Representative: Mark Submission Date: Card Readers: Target Live Quanti : T e: Price er reader: Date: Client Legal Name as filed with the IRS: Federal Tax ID: City of Spokane Valley,WA DBA: City of Spokane Valley Public Records Physical Address: 10210 E.Sprague Ave City: Spokane Valley State: WA Zip: 99206 Website Address: httos://www.spokanevalley.org/ Phone#to display on customer receipts: 5097205102 Primary Contact Name: Primary Phone#: Primary Email: Carrie Koudelka 509-720-5101 ckoudelka@spokanevalley.org Accounting Contact: Accounting Phone#: Accounting Email: Oksana Zhukov 509-720-5027 ozhukov@spokanevalley.org E Visa ❑■ MasterCard ❑t Discover ❑■ AMEX ❑ Electronic Check 1.❑■ Fees Absorbed by Client 2.❑ Fees Paid by Customer 3. ❑Tiered Fees 1.Absorbed Credit Card Fees: cost+50 basis points+$0.05 per transaction 1. Payment Method For Monthly Billing: 1.Absorbed E-check Fees: $0.50 1. Utility Program(Absorbed E Debit El 1. Billing Contact Info: ❑ Mail In Check Online Credit Card 2. ❑Credit Card-Flat Fee $ 2. ❑ Debit Card-Flat Fee $ ['Credit Card-Percentage Fee ['Credit Card-Minimum Fee $ 2.❑ E-check-Flat Fee $ ❑Credit Card-Chargeback Fee $ 3.Credit Card- Tiered Fees: Fee=$ for payments between$0.01 to$50.00 Fee=$ for payments between$50.01 to$100.00 Fee=$ for payments between$100.01 to$150.00 Fee=$ for payments between$150.01 to$200.00 Fee=$ for payments between$200.01 to$250.00 Fee=$ for payments between$250.01 to$300.00 Fee of an additional$ for payments between the next$50 range as outlined Fee=$ for payments between$0.01 to$100.00 Fee=$ for payments between$100.01 to$200.00 Fee=$ for payments between$200.01 to$300.00 Fee=$ for payments between$300.01 to$400.00 Fee=$ for payments between$400.01 to$500.00 Fee=$ for payments between$500.01 to$600.00 Fee of an additional$ for payments between the next$100 range as outlined Software Partner:(SP) ElYes •No If Yes,Software Partner(SP)Name and Contact Info: Type of integration: GovQA Web Only(Urlpp PB) Existing Integration with PnP: Yes No Total Average Highest Product Name Channel Annual Payment Payment Collections Amount Amount_ 1 Public Records Requests LIPNP POS LIPNP IVR EPNP WEB $ $ $ ❑(SP)POS ❑(SP)WEB['BILL PAY 2 EIPNP POS ❑PNP IVR ❑PNP WEB $ $ $ SP)POS ❑(SP)WEB BILL PAY ❑ ['BILL POS ❑PNP IVR ❑PNP WEB 3 ❑(SP)POS ❑(SP)WEB['BILL PAY $ $ $ ❑PNP POS DPNP IVR DPNP WEB 4 ❑(SP)POS ❑(SP)WEB❑BILL PAY $ $ $ DPNP POS UPNP IVR DPNP WEB 5 ❑ SP)POS ❑(SP)WEB❑BILL PAY $ $ $ EPNP POS DPNP IVR DPNP WEB 6 O OP)POS ❑(SP)WEB❑BILL PAY $ $ $ UPNP POS DPNP IVR DPNP WEB ❑(SP)POS ❑(SP)WEB❑BILL PAY $ $ DPNP POS DPNP IVR DPNP WEB 8 ❑(SP)POS ❑(SP)WEB['BILL PAY _ $ $ $ DPNP POS DPNP IVR DPNP WEB 9 ❑ SP)POS ❑(SP)WEB❑BILL PAY $ $ $ DPNP POS DPNP IVR DPNP WEB 10 ❑ SP POS ❑ SP WEB['BILL PAY $ $ $ Deposit Structure: ❑Net Settlement ❑■Debit If Debit:❑■Same account in which funds were deposited ❑Use specific account ending in Product Name or#from above Bank Name Boutin # Account# Acct T e All bahr\eT gawk Io)4o3o6bc Checking ❑Savings ❑Checking ❑Savings ❑Checking ['Savings ❑Checking ❑Savings ❑Checking ❑Savings ❑Checking ❑Savings ❑Checking ['Savings ❑Checking ❑Savings ❑Checking ❑Savings ❑Checking ❑Savings The undersigned agrees to abide by the Terms and Conditions of the Global Merchant Services Agreement,viewable at www.pointandpay.com/agreement. i)F4„ri7, c�ry A44,9G Si ature Title 7Zw //oH.-t,4N /—/1- 2oZ/ Name Date MERCHANT SERVICES AGREEMENT This Merchant Services Agreement is in connection with the Agreement(the"Agreement") entered into by and Point and Pay, LLC (Vendor") and its Clients("Merchant"), in the event of any conflict between this Merchant Services Agreement and the Agreement,this Merchant Services Agreement shall take precedence. The purpose of this Merchant Services Agreement is to comply with MasterCard International and VISA,USA requirements that the Merchant be a signatory to a merchant agreement for credit card processing("Merchant Services Agreement")with Global Payments Direct, Inc. ("Global Direct") and("Member"). Merchant agrees to comply with and be bound by the rules and regulations of Visa, MasterCard and any other card association or network organization related to cardholder and transaction information security, including without limitation,Payment Card Industry (PCI) Data Security Standards, Visa's Cardholder Information Security Program and MasterCard's Site Data Protection Program, which may be modified from time to time. Merchant will not present for purchase any indebtedness that does not arise out of a transaction between a cardholder and Merchant. Merchant may elect to accept credit cards or debit/prepaid cards or both. Global Direct and Member will fund Merchant, either directly or through(Third Party Name), for daily card transactions to the designated depository account in Merchant's name listed below ("Depository Account"). Global Direct and Member will debit an account for funds owed to Global Direct and Member as a result of the processing services provided hereunder. Merchant, either by itself or through a third party, shall adequately display the card issuer service marks supplied by Global Direct or Merchant shall cease to use or display such service marks immediately upon notice from Global Direct or upon termination of this Merchant Services Agreement. Merchant will be paid for the transactions it submits under this Merchant Services Agreement by credit to the Depository Account. Merchant represents and warrants that no one other than Merchant has any claim against such indebtedness except as authorized in writing by Member and Global Direct. Merchant hereby assigns to Member and Global Direct all of its right,title, and interest in and to all funds payable by the applicable card association or network organization in connection with the transactions submitted hereunder and agrees that Member and Global Direct have the sole right to receive payment from the applicable card association or network organization in connection with such transactions. If a cardholder disputes a transaction, if a transaction is charged back for any reason by the card issuing institution, or if Global Direct or Member has reason to believe a transaction is unauthorized or is otherwise unacceptable, the amount of such transaction may be charged back and debited from the Merchant. Neither Member nor Global Direct shall be liable for failure to provide the Services if such failure is due to any cause or condition beyond such party's reasonable control. Such causes or conditions shall include, but shall not be limited to, acts of God or of the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, shortages of labor or materials, freight embargoes,unusually severe weather,breakdowns, operational failures, electrical power failures, communication failures,unavoidable delays,the errors or failures of third party systems, or other similar causes beyond such party's control. The liability of Global Direct and Member for any loss arising out of or relating in any way to this Merchant Services Agreement,the unavailability or malfunction of the Services,personal injury, or property damage, shall, in the aggregate, be limited to actual, direct, and general money damages in an amount not to exceed one (1)month's average charge paid by Merchant or Merchant's agent hereunder(exclusive of interchange fees, assessments, and any other fees or costs that are imposed by a third party in connection with Merchant's payment processing) for Services during the previous twelve (12)months or such lesser number of months as shall have elapsed subsequent to the effective date of this Merchant Services Agreement. This shall be the extent of Global Direct's and Member's liability arising out of or relating in any way to this Merchant Services Agreement, including alleged acts of negligence,breach of contract, or otherwise and regardless of the form in which any legal or equitable action may be brought against Global Direct or Member, whether contract,tort, or otherwise, and the foregoing shall constitute Merchant's exclusive remedy. Under no circumstances shall Global Direct or Member be liable for any lost profits, lost interest,or for special, consequential, punitive or exemplary damages arising out of or relating in any way to this Merchant Services Agreement, including but not limited to, damages arising out of placement of a Merchant's name on any terminated merchant list for any reason, even if Global Direct or Member has been advised of the possibility of such damages. Under no circumstances shall Global Direct or Member be liable for any settlement amounts pertaining to Switched Transactions; Merchant's recourse therefore shall be to the applicable card issuer. It is agreed that in no event will Global Direct or Member be liable for any claim, loss,billing error, damage, or expense arising out of or relating in any way to this Merchant Services Agreement which is not reported in writing to Global Direct by Merchant within 60 days of such failure to perform or, in the event of a billing error, within 90 days of the date of the invoice or applicable statement. Merchant expressly waives any such claim that is not brought within the time periods stated herein. Nothing in this Merchant Services Agreement shall be construed to amend the rights or remedies Vendor and Merchant have against each other under the Agreement. Point and Pay,LLC June 2018