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21-141.00 Comcast: CenterPlace Internet & Phone Svcs DocuSign Envelope ID:53327E00-D8F2-45CF-89E1-65B9F16400FE 21 LI COMCAST COMCAST BUSINESS SERVICE ORDER BUSINESS Company Name: Center Place Order# 29336989 Service Location: Billin Location: Address 1 2426 N DISCOVERY PL Address 1 2426 N DISCOVERY PL Address 2 Address 2 City SPOKANE VALLEY City SPOKANE VALLEY State WA State WA Zip 99216 Zip 99216 Primary Contact Name Chad Knodel Billing Contact Name Chad Knodel Primary Contact Phone (509)720-5055 Billing Contact Phone (509)720-5055 Primary Contact Email cknodel@spokanevalley.org Billing Contact Email cknodel@spokanevalley.org Tax Exempt No Service Term 24 Promo Code: Package Code: $184.99UBP_81300+MOB+SE+CP_2 yr Package&Promotion Details Ultimate Business Package for discounted monthly rate of$184.99 for months 1-12,increasing to $199.99 for months 13-24,increasing to then regular rate in month 25.Package includes Business Internet 300/30 Mbps,1 Mobility Voice Line,SecurityEdge,and Connection Pro.2 year term agreement required.Additional services may be added to qualifying bundles:Two or more Mobility Lines$24.95 each/mo.After 24 months,monthly service charge increases to regular rate for each additional service. Pricing subject to change.Additional$10 MRC discount with enrollment in EcoBill paperless billing and automatic payments through Comcast's self-service online tool via https://business.comcast.com/myaccount within 30 days of service installation.If either EcoBill paperless billing or automatic payment service is cancelled during the promo,the monthly service charge automatically increases by$10.00.Equipment,installation,taxes and fees,including Broadcast TV Fee,Regional Sports Fee,regulatory recovery fee and other applicable charges extra and subject to change. Customer Initials Package Monthly Service Package Non-Recurring Package Services Included Qty Charge' Charge° Business Internet 300 Plus 1 'Connection Pro Service 1 Ultimate Business SecurityEdge 1 $ 184.99 0.00$ Mobility Lines 1 Equipment and Additional Service(s) Qty Additional Monthly Additional Non- Service Charge' Recurring Charge' Business Internet Static IP-5 1 $ 24.95 Equipment Fee Package Equipment Fee 1 $ 28.45 Business Voice Mobility Lines 2 $ 49.90 4+Mobility Voice Lines 2 $ 49.90 Additional Fees Standard Installation Fee/Change of Service Fee 1 $ 49.95 Total Additional Charge $ 153.20 $ 49.95 Monthly Service Charge' Non-Recurring Charge2 Total Charge for Service $ 338.19 $ 49.95 OrderForm Version v1 Page 1 of 5 DocuSign Envelope ID:53327E00-D8F2-45CF-89E1-85B9F18400FE COMCAST COMCAST BUSINESS SERVICE ORDER BUSINESS Company Name: Center Place Order# 29336989 1 Charges identified in the Service Order Agreement are exclusive of maintenance and repair charges,and applicable federal, state,and local taxes,fees,surcharges and recoupments(however designated). 2 Non-Recurring Charges in the Service Order Agreement reflect activation and installation fees for this order.This excludes any custom installation fees. General Special Instructions AGREEMENT 1.This Comcast Business Service Order Agreement sets forth the terms and conditions under which Comcast Cable Communications Management,LLC and its operating affiliates("Comcast")will provide the Services to Customer.This Comcast Business Service Order Agreement consists of this document("SOA"),the standard Comcast Business Terms and Conditions("Terms and Conditions"),and any jointly executed amendments("Amendments")entered under the Agreement.In the event of inconsistency among these documents, precedence will be as follows:(1)Amendments,(2)Terms and Conditions,and(3)this SOA.This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA.The Agreement shall terminate as set forth In the Terms and Conditions (http://business.comcast.com/terms-conditions/iindex.aspx).All capitalized terms not defined in this SOA shall reflect the definitions given to them in the Terms and Conditions.Use of the Services is also subject to the then current High-Speed Internet for Business Acceptable Use Policy located at http://business.comcast.com/terms-conditlonsfindex.aspx(or any successor URL),and the then current High-Speed Internet for Business Privacy Policy located at http://business.comcast.com/terms-conditionslndex.aspx(or any successor URL),both of which Comcast may update from time to time. 2.Each Comcast Business Service("Service")carries a 30 day money back guarantee.If within the first thirty days following Service activation Customer is not completely satisfied,Customer may cancel Service and Comcast will issue a refund for Service charges actually paid by Customer,custom installation,voice usage charges,and optional service fees excluded.In order to be eligible for the refund, Customer must cancel Service within thirty days of activation and return any Comcast-provided equipment in good working order.In no event shall the refund exceed$500.00.If you use the service in the first 30 days,you will be refunded your subscription fees,but charged the applicable one-time fee. 3.Customer must provide thirty(30)days'prior notice to Comcast In order to terminate a Service Order or the Agreement.Any termination of a Service Order or the Agreement may be subject to early termination fees In accordance with the Business Services Customer Terms and Conditions. 4.To complete a Voice order,Customer must execute a Comcast Letter or Authorization("LOA")and submit It to Comcast,or Comcast's third party order entry integrator,as directed by Comcast. 5.New telephone numbers are subject to change prior to the install.Customers should not print their new number on stationery or cards until after the install is complete. 6. Modifications:All modifications to the Agreement,If any,must be captured in a written Amendment,executed by an authorized Comcast Senior Vice President and the Customer.All other attempts to modify the Agreement shall be void and non-binding on Comcast.Customer by signing below,agrees and accepts the Terms and Conditions of this Agreement. 7. IF CUSTOMER IS SUBSCRIBING TO COMCAST'S BUSINESS DIGITAL VOICE SERVICE,CUSTOMER,BY SIGNING BELOW, ACKNOWLEDGES RECEIPT AND UNDERSTANDING OF THE FOLLOWING 911 NOTICE: 911 Notice 911 Email Notification-If 911 is dialed using the Voice Service,Comcast will send a notification to the Customer designated email address,unless the Customer has opted out of receiving such notifications.Each notification will include the telephone number from which 911 was dialed,location information,and the time the call was placed.After installation of the Voice Service,Customer may change the designated email address and/or decision to receive notifications by calling Comcast at 1-888-824-8104. Your Comcast voice service("Voice Service")may have the following 911 limitations: •For 911 calls to be properly directed to emergency services using the Voice Service,Customer must provide the correct address Information("Registered Service Location")for each telephone number used by Customer. The Registered Service Location may also Include Information such as floor and office number. •If the Voice Service or any Voice Service device is moved to a different location without Customer providing an updated Registered Service Location,911 calls may be directed to the wrong emergency authority,may transmit the wrong address,and/or the Voice Service(Including 911)may fail altogether.Customer's use of a telephone number not associated with its geographic location,or a failure to allot sufficient time for a Registered Service Location change to be processed,may increase these risks. •If a Registered Service Location is deemed to be in an area that is not supported for 911 calls,Customer 911 calls will be sent to an emergency call center where a trained agent will ask for the caller's name,telephone number,and location,and then will contact the local emergency authority. OrderForm Version v1 Page 2 of 5 DocuSign Envelope ID:53327E00-D8F2-45CF-89E1-65B9F16400FE COMCAST COMCAST BUSINESS SERVICE ORDER BUSINESS Company Name: Center Place Order# 29336989 •The Voice Service uses electrical power in the Customer's premises.If there is an electrical power outage,911 calling may be interrupted if back-up power is not installed,fails,or is exhausted. Voice Services that rely on a broadband connection may also be interrupted if the broadband service fails. •Calls using the Voice Service,including calls to 911,may not be completed if there is a problem with network facilities,including network congestion,network equipment,and/or power failure,a broadband connection failure,or another technical problem. Registered Service Location Updates-The Registered Service Location will be provided to Public Safety Answering Points to assist in responding to a 911 call.Customer may update or otherwise customize the Registered Service Location by: • Calling Comcast at 1-888-824-8104 BY SIGNING BELOW,CUSTOMER ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS THE FOREGOING 911 NOTICE AND THE 911 LIMITATIONS OF THE VOICE SERVICE. CUSTOMER SIGNATURE FOR COMCAST USE ONLY By signing below,Customer agrees and accepts the Terms and Conditions of Sales Representative Shaletha Woodard this Agreement.General Terms and Conditions can be found at http://business.comcast.com/terms-conditions/index.aspx Sales Representative Code Signature lrMarL(JLMw Sales Manager Name Joe Franklin Name Mar R"`t allitt$n Sales Manager Approval Title City Manager Division West Date 9/28/2021 SmartOffice License Number OrderForm Version v1 Page 3 of 5 DocuSign Envelope ID:53327E00-D8F2-45CF-89E1-65B9F16400FE COMCAST COMCAST BUSINESS SERVICE ORDER BUSINESS Company Name: Center Place Order# 29336989 BUSINESS INTERNET CONFIGURATION DETAILS Transfer Existing Comcast.net No Equipment Comcast Business Router Number of Static Ips 5 Business Web No BUSINESS VOICE CONFIGURATION DETAILS Directory Listing Details Additional Voice Details Directory Listing(Published,Non- Published Caller ID(Yes/No) No Published,Unlisted) Directory Listing Phone Number 5092320561 Directory Listing Display Name Center Place Caller ID Display Name(max 15 char.) Center Place DA/DL Header Text Information Entertainment-Corporate International Dialing(Yes/No) No DA/DL Header Code Information 04000733 Call Blocking(Yes/No) No Standard Industry Code 7929 Auto Attendant(Yes/No) No Hunt Group Configuration Details Hunt Group Features Requested No Hunt Group 1 Configuration Type Hunt Group 2 Configuration Type Hunt Group 1 Pilot Number Hunt Group 2 Pilot Number OrderForm Version v1 Page 4 of 5 DocuSign Envelope ID:53327E00-08F2-45CF-89E1-65B9F16400FE COMCAST COMCAST BUSINESS SERVICE ORDER BUSINESS Company Name: Center Place Order# 29336989 Phone# Type HG1 Seq HG2 Seq Voicemail 5092320561 Mobility Lines None None No 5092321370 Mobility Lines None None No 5092321371 Mobility Lines None None No 5092323991 Mobility Lines None None No 5092323992 Mobility Lines None None No Toll Free Phone# Calling Origination Area Associated TN OrderForm Version v1 Page 5 of 5