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22-228.00 Spokane International Translation: Translation Services Spokane International Translation, Inc. SPOKEN LANGUAGE SERVICE AGREEMENT THIS AGREEMENT is made and entered into effect on December 5, 2022, by and between the CITY OF SPOKANE VALLEY and SPOKANE INTERNATIONAL TRANSLATION, INC., a Washington corporation. The City of Spokane Valley agrees to compensate Spokane International Translation, Inc. for Over-the-Phone Interpreting(OPI)Services: Interpreter Service Rate: $0.96 per minute with 30 minutes minimum. Procedure:The caller will contact SIT at 509-327-8064 to be connected with the interpreter. Cancellation Policy: 24 hours or billed in full. Client No Shows, Provider No Shows, requester scheduling errors, appointments canceled on-site,and appointments ending early are still billed in full. Interpreting services will be performed by DSHS Medically Certified Interpreters when available;otherwise, qualified interpreters will be used,those having the correct knowledge of their native language and the English language and who have a cultural understanding of their native country. Please sign the agreement to verify that you agree to service rates and policies. SPOKANE INTERNATIONAL TRANSLATION,INC. CITY OF SPOKANE VALLEY x Signature: Brenda ehoe Name: ;To,z-/ti Accounts Manager Title: Ci r 1c4.44-....-464 c.- 104 S. Freya St.,Ste 116,Lilac Flag Bldg. Address: io Zoo Sf'�g�� Q Spokane, WA 99202 City,St.,Zip: SG;w'^-1-✓44-`=,. civ 9572"k 509-327-8064 Telephone: 5-Z9 7Z c -sac c, brenda@spokanetranslations.com Email: ���- +- C�Sre -�a � Qj,, 104 S.Freya St.Suite 116,Lilac Flag Building,Spokane,WA 99202•Tel:509-327-8064• Fax:509-327-8016• www.spokanetranslations.com