24-165.00FocalForensicsRedactionVoiceAlterationServices C a I
0.4
forensics
Client Working Agreement
Whereas Focal Forensics is a professional, forensic service of good standing;
Client City of Spokane Valley wishes to engage Focal Forensics to provide forensic
services, culminating in the production of specific forensic report or("Deliverables"), as
set forth in the quote or scope of work.
Therefore the undersigned agree as follows:
1.PROJECT DESCRIPTION.
Focal Forensics agrees to perform the following services, in accordance with the
following specifications and those set forth in the attached scope of work
Deliverables/Project description: Video/Audio/Document/Image Redaction Services
See Scope of Work"
2.DELIVERY DATE.
Based on the attached or agreed upon, Deliverables Document and Production Schedule,
Focal Forensics agrees to deliver to Client the final deliverables as set forth in the Scope
of work.
3.PROPOSAL TIMEFRAME.
The project shall proceed as outlined below. Finally, should the Client choose to solicit
future work from Focal Forensics, this Agreement may be renewed, subject to a mutually
agreed upon amendment to the Scope of work for the new project deliverables.
4.CONFIDENTIALITY AND OWNERSHIP.
All Deliverables are property of the Client, Focal Forensics will never reproduce,publish
or display the Deliverables. The Client retains the exclusive right of ownership to the
work,products, inventions and confidential information produced for the Client by the
1
CONTRACTOR, and the CONTRACTOR shall not disclose any information,whether
developed by the CONTRACTOR or given to the CONTRACTOR by the Client. The
parties agree that the Client will own the work,products, inventions or information
produced by the CONTRACTOR pursuant to this Contract.
5.FEES AND CHARGES.
5.1 Fees.In consideration of the services to be performed, Client agrees to pay
Focal Forensics the fees, set forth in the quote provided to the client or in
accordance with the Scope of work.
6.TIMING.
COMPANY will prioritize performance of the Deliverables as may be necessary or as
identified in the Scope of work, and will undertake commercially reasonable efforts to
perform the Deliverables within the time(s) identified in the Scope of work. Client agrees
to review Deliverables within the time identified in the production Scope of work for such
reviews and to either promptly, (i) approve the Deliverables in writing or(ii)provide
written comments and/or corrections sufficient to identify Client's concerns, objections or
corrections. COMPANY shall be entitled to request written clarification of any concern,
objection or correction. Client acknowledges and agrees that COMPANY's ability to
meet any and all scheduled timeframes is entirely dependent upon Client's prompt
performance of its obligations to provide materials,written approvals and/or instructions
pursuant to the Scope of work, and that any delays in Client's performance or Changes in
the Deliverables requested by Client may delay delivery of the Deliverables.
Any such delay caused by Client, shall not constitute a breach by COMPANY of any
term, condition or its obligations under this Agreement.
7.INDEMNIFICATION/LIABILITY
7.1 By Client. Client agrees to indemnify, save and hold harmless COMPANY
from any and all damages, liabilities, costs, losses or expenses arising out of
any claim, demand, or action by a third party arising out of any breach of
Client's responsibilities or obligations, representations or warranties under this
Agreement. Under such circumstances, COMPANY shall promptly notify
Client in writing of any claim or suit; (a) Client will have sole control of the
defense and all related settlement negotiations; and(b) COMPANY will
provide Client with commercially reasonable assistance, information and
authority necessary to perform Client's obligations under this section. Client
will reimburse the reasonable out-of-pocket and legal expenses incurred by
COMPANY in providing such assistance.
7.2 By COMPANY. Subject to the terms, conditions, express representations and
warranties provided in this Agreement, COMPANY agrees to indemnify, save
and hold harmless Client from any and all damages, liabilities, costs, losses or
expenses arising out of any finding of fact which is inconsistent with
2
COMPANY's representations and warranties made herein, except in the event
any such claims, damages, liabilities, costs, losses or expenses that arise
directly as a result of gross negligence or misconduct of Client provided that
(a) Client promptly notifies COMPANY in writing of the claim; (b)
COMPANY shall have sole control of the defense and all related settlement
negotiations; and(c) Client shall provide COMPANY LLC with the
assistance, information and authority necessary to perform COMPANY's
obligations under this section.Notwithstanding the foregoing, COMPANY
shall have no obligation to defend or otherwise indemnify Client for any claim
or adverse finding, or fact, arising out of, or due to, Client Content, any
unauthorized content, improper or illegal use, or the failure to update or
maintain any Deliverables provided by COMPANY.
7.3 Limitation of Liability.
IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY LOST DATA
OR CONTENT, LOST PROFITS,BUSINESS INTERRUPTION OR FOR
ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF RELATING
TO THE MATERIALS OR THE SERVICE PROVIDED BY COMPANY,
EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES,AND NOTWITHSTANDING THE FAULURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
8.GENERAL
8.1 Modification/Waiver. This Agreement may be modified by the parties. Any
modification of this Agreement must be in writing, except that COMPANY
invoices may include, and Client shall pay, expenses or costs that Client
authorizes by electronic mail in cases of extreme time sensitivity. Failure by
either party to enforce any right or seek to remedy any breach under this
Agreement shall not be construed as a waiver of such rights nor shall a waiver
by either party of default in one or more instances be construed as constituting
a continuing waiver or as a waiver of any other breach.
8.2 Notices.All notices to be given hereunder shall be transmitted in writing by
electronic mail. Notice shall be effective receipt of email.
8.3 No Assignment.Neither party may assign,whether in writing or orally, or
encumber its rights or obligations under this Agreement or permit the same to
be transferred, assigned or encumbered by operation of law or otherwise,
without the prior written consent of the other party.
8.4 Force Majeure. COMPANY shall not be deemed in breach of this Agreement
if it is unable to complete its services hereunder or any portion thereof by
reason of fire, earthquake, labor dispute, act of God or public enemy, death,
illness or incapacity of COMPANY or any local, state, federal,national or
3
international law, governmental order or regulation or any other event beyond
COMPANY's control(collectively, "Force Majeure Event"). Upon occurrence
of any Force Majeure Event, COMPANY shall give notice to Client of its
inability to perform or of delay in completing the Services and shall propose
revisions to the Scope of work pursuant to section 7 above.
8.5 Governing Law and Dispute Resolution. The formation, construction,
performance and enforcement of this Agreement shall be in accordance with
the laws of the United States and the state of WA without regard to its
conflict of law provisions or the conflict of law provisions of any other
jurisdiction. The parties specifically consent to the local, state and federal
courts located in the State of WA . The parties hereby waive any
jurisdictional or venue defenses available to them and further consent to
service of process by mail.
8.6 Severability.Whenever possible, each provision of this Agreement shall be
interpreted in such a manner as to be effective and valid under applicable law,
but if any provision of this Agreement is held invalid or unenforceable, the
remainder of this Agreement shall nevertheless remain in full force and effect
and the invalid or unenforceable provision shall be replaced by a valid or
enforceable provisions.
8.7 Headings. The numbering and captions of the various sections are solely for
convenience and reference only and shall not affect the scope,meaning, intent
or interpretation of the provisions of this Agreement nor shall such headings
otherwise be given any legal effect.
8.8 Integration. This Agreement expressly incorporates the Scope of work, as
indicated by the parties' initials:
Focal Forensics LLC:
6530 W. 111th Ave
Broomfield, CO 80020
Steve Digitally signed by Steve
BufaDate: Datc:
12024.09.20 09/20/2024
Signed:RU Da
felin0 09.20.00-0000
Client:
Signed: 7,
Title: ity Manager Date: 9-11-2024
SCOPE OF WORK
Unless indicated otherwise herein, the Contractor shall furnish all labor, materials,
transportation, supervision and management, and pay all taxes required to complete the
project described below:
4
PURPOSE:
Before videos, documents, audio recordings or other media of law enforcement incidents
courts cases are released to the public they must be redacted in compliance with State
Law. Law enforcement agencies redact records it produces under the Public Records Act,
under specified circumstances. These circumstances include: (A) to remove personal
data or information, including home addresses, telephone numbers and the identities
of family members; (B) to preserve the anonymity of complainants and witnesses; (C)
to protect confidential medical, financial or other information protected by federal law or
which would cause "an unwarranted invasion of personal privacy that clearly outweighs
the strong public interest in records about misconduct and serious use of force"; and (D)
where there "is a specific, articulable, and particularized reason to believe that disclosure
of the record would pose a significant danger to the physical safety of the peace officer,
custodial officer, or another person."
CONTRACTOR RESPONSIBILITY:
To comply with State Law or Client requirements, Contractor shall redact but not limited
to the following types of information, as applicable, to each incident: See attachment A
1. Any names, date of birth (DOB), social security numbers,phone numbers,
addresses, witness/bystander license plates, and images of the public,witnesses,
or deceased.
2. Images or license plates of an undercover officer vehicles.
3. Any personal information related to officer family members, including names.
4. Any attorney client privilege portions of interviews where they thought they were
speaking privately, but video did not get shut off appropriately.
5. Medical information from officers/deputies given during interviews,prescription
medications, etc.
Should the Client require specific redactions different from those listed above or by state
law, the client shall provide specifications using Attachment A. Those items will be
used and considered the redaction items and guidance for the Scope Of Work. Item list
will be attached to contract for reference. Attachment A must be approved for all work.
Contractor shall provide"draft" copies of materials produced for review by CLIENT prior
to providing final product.
Videos produced shall be sole property of the CLIENT and shall be used and distributed or
disseminated by the CLIENT at the CLIENT's discretion.
Copies of source material used to create critical incident videos and any "draft" work
product shall be treated as confidential and shall not be released to the public or other
agency. All material shall be either returned to CLIENT or permanently destroyed/deleted
by Contractor once final product is accepted as complete by CLIENT.
Contractor shall maintain a security program consistent with federal and state laws,
5
regulations, and standards as per Exhibit A, Federal Bureau of Investigation Criminal
Justice Information Services Security Addendum, attached hereto and by reference
incorporated herein.
CONTRACTOR RATES:
Contractor shall invoice CLIENT for services rendered per the following rate schedule
1. Up to three (3)hours at$7.00 per minute
2. Greater than three (3)hours at$5.00 per minute
3. Complex projects shall be quoted and agreed upon by County prior to start of work.
Rates for these projects are based on complexity and range up to $25.00 per minute.
4. Audio Redaction only at$5 per min
5. Image Redaction at$5 per image
6. Document Redaction at$1 per page
COMPENSATION:
Contractor shall send invoices to CLIENT within 30 days of completion of project. Each
invoice shall include date(s) of service, case number(s) (if applicable),total minutes of
service provided,rate(s), and be payable upon completion.
Invoices shall be sent by email to the following address:
CLIENT RESPONSIBILITY:
Client shall request service from Contractor as needed by contacting:
Steve Bufalino
847-309-9080
Steve@focalforensics.com
Zac Giammarrusco 970-319-1148
zac@focalforensics.com
client shall provide raw materials (video/audio recordings, digital graphics, etc.)that
require redaction.
client shall review all draft redacted material to verify that all items requested for
redaction have been removed. client Shall provide accurate and detailed redaction
guidelines for each case.
6
EXHIBIT A FEDERAL BUREAU OF INVESTIGATION CRIMINAL JUSTICE INFORMATION
SERVICES SECURITY ADDENDUM
The goal of this document is to augment the CJIS Security Policy to ensure adequate
security is provided for criminal justice systems while (1) under the control or management of a
private entity or (2) connectivity to FBI CJIS Systems has been provided to a private entity
(contractor). Adequate security is defined in Office of Management and Budget Circular A-130 as
"security commensurate with the risk and magnitude of harm resulting from the loss, misuse, or
unauthorized access to or modification of information."
The intent of this Security Addendum is to require that the Contractor maintain a security
program consistent with federal and state laws, regulations, and standards (including the CJIS
Security Policy in effect when the contract is executed), as well as with policies and standards
established by the Criminal Justice Information Services (CJIS)Advisory Policy Board (APB).
This Security Addendum identifies the duties and responsibilities with respect to the
installation and maintenance of adequate internal controls within the contractual relationship so that
the security and integrity of the FBI's information resources are not compromised. The security
program shall include consideration of personnel security, site security, system security, and data
security, and technical security.
The provisions of this Security Addendum apply to all personnel, systems, networks and
support facilities supporting and/or acting on behalf of the government agency.
1.00 Definitions
1.01 Contracting Government Agency(CGA)-the government agency,whether a Criminal Justice
Agency or a Noncriminal Justice Agency, which enters into an agreement with a private contractor
subject to this Security Addendum.
1.02 Contractor-a private business,organization or individual which has entered into an agreement
for the administration of criminal justice with a Criminal Justice Agency or a Noncriminal Justice
Agency.
2.00 Responsibilities of the Contracting Government Agency.
2.01 The CGA will ensure that each Contractor employee receives a copy of the Security
Addendum and the CJIS Security Policy and executes an acknowledgment of such receipt and the
contents of the Security Addendum. The signed acknowledgments shall remain in the possession
of the CGA and available for audit purposes.The acknowledgement may be signed by hand or via
digital signature (see glossary for definition of digital signature).
3.00 Responsibilities of the Contractor.
3.01 The Contractor will maintain a security program consistent with federal and state laws,
regulations, and standards (including the CJIS Security Policy in effect when the contract is
executed and all subsequent versions), as well as with policies and standards established by the
Criminal Justice Information Services (CJIS)Advisory Policy Board (APB).
4.00 Security Violations.
4.01 The CGA must report security violations to the CJIS Systems Officer(CSO)and the Director,
FBI, along with indications of actions taken by the CGA and Contractor.
4.02 Security violations can justify termination of the appended agreement.
4.03 Upon notification, the FBI reserves the right to:
a. Investigate or decline to investigate any report of unauthorized use;
b. Suspend or terminate access and services, including telecommunications links. The
FBlwill provide the CSO with timely written notice of the suspension. Access and
7
services will be reinstated only after satisfactory assurances have been provided to the
FBI by the CGA and Contractor. Upon termination, the Contractor's records containing
CHRI must be deleted or returned to the CGA.
5.00 Audit
5.01 The FBI is authorized to perform a final audit of the Contractor's systems after termination of
the Security Addendum.
6.00 Scope and Authority
6.01 This Security Addendum does not confer, grant, or authorize any rights, privileges, or
obligations on any persons other than the Contractor, CGA, CJA (where applicable), CSA,
and FBI.
6.02 The following documents are incorporated by reference and made part of this agreement: (1)
the Security Addendum; (2) the NCIC 2000 Operating Manual; (3) the CJIS Security Policy;
and (4) Title 28, Code of Federal Regulations, Part 20. The parties are also subject to
applicable federal and state laws and regulations.
6.03 The terms set forth in this document do not constitute the sole understanding by and between
the parties hereto; rather they augment the provisions of the CJIS Security Policy to provide a
minimum basis for the security of the system and contained information and it is understood
that there may be terms and conditions of the appended Agreement which impose more
stringent requirements upon the Contractor.
6.04 This Security Addendum may only be modified by the FBI, and may not be modified by the
parties to the appended Agreement without the consent of the FBI.
6.05 All notices and correspondence shall be forwarded by First Class mail to:
Information Security Officer
Criminal Justice Information Services Division, FBI
1000 Custer Hollow Road
Clarksburg, West Virginia 26306
8
Attachment A
Department City of Spokane Valley
f a I
State Washington
.�' Case Number n/a
f are rl S I C S Date 9-12-2024
Redaction Guidance Document
Purpose-The purpose of this redaction guidance document is to collect as much information as
possible to identify items that need of redaction based on department specifics and State laws.
How to use this document-Please review each of the tables below sequentially and mark each
corresponding box of information that should be redacted for the below individuals.
• Suspect
• Victim
• Witnesses&Bystanders
• Minors
• Sexual assault victims
• Police&other first responders
• Additional items if needed such as(percipient witness,percipient
officer)
o Additional Item: Complainants
Please Note-Should items change,each case will require an updated guidance sheet. If specific PII is
different for items or individuals please make note of it within the Tables below.
5
c'�afi
•C� �•1G�1 �S�o r
eS��A SS��)' 4�{��4 �N
eC 5' �ti S ��e ' otS J�4' OqJ ���tio
Misc. Information
National Crime Info Center(NCIC) ❑ ❑ ❑ ❑ ❑ ❑
Sexual Assault Information I 1 ❑ ❑ ❑ n
Domestic Violence Information ❑ ❑ ❑ ❑ ❑
Tattoos ❑ _ ❑
Attorney-Client Privilege ❑ ❑ u ❑
Serial Numbers ❑ ❑ ❑ ❑
Other Items Enter Here ❑ ❑ ❑ ❑ n ❑
Other Items Enter Here ❑ ❑ ❑ ❑ ❑ ❑ ❑
C�e�S 5 be{S 4
Q4
oc
�.A5 ��� 4oS4 ��cc,
eC>5, . �SS�s o�S �''S5 ( tit �`~ofi�
Personal Identifying Information S�s4 �tioti�fitis 5e1-� yc�,0 �Z}
Social Security Numbers (SSNs) El 111 ❑� EI ❑� ❑ ✓
Date of Birth(DOB) ❑� ❑ V/ 111 ❑� I/ u
Fingerprints ❑ ❑ ❑ ❑ ❑ ❑
Driver License Numbers WI ❑ V I I v ❑�
Email Address I I ❑� n El ❑� n I I
Name n El v ❑� ❑� v ❑�
Phone Number I I ❑� n ❑� I v l ❑�
Employer ❑ ❑ ❑
Addresses V ❑� ❑� El ❑�
Faces I I ❑ ❑ ❑ ❑
Family Member Information ❑ ❑ ❑ ❑ ❑ ❑
Job Title ❑ El El El El l l
El
Sound of Voice on Recordings V ri/ �/❑ El �/n v
Other Items Enter Here 0 ❑ ❑ Li 0 ❑ ❑
e{� S e�S fi
�afi� �W ofi� Cs�4e
S S�
43- Sa S's, \
ec,sS �5 eSSeS tS ti4'' ���� • .° b'
S')" -�Gti '''cfi 4? Se�� yw0 ��b
Motor Vehicle Information
License Plate Numbers III I I
Title and RegistrationEl ❑ ❑ ❑ ❑ III C
Insurance Policy Number and Info ❑
be, , aetS �efi
�i- tic °fi Cs~
'SiAS S4
eS 43- SSA <0.S". fi• ��
�S�eG�S � ',�,5 ��fi°SS �t'°tS °���4� �0�� b�>•'c
Finical Information S S ti
Credit Card numbers ❑ n III ❑ ❑ n ri
Account Numbers0 El El 0
Direct Deposit Forms n ❑ El ❑ ❑ 17
e, etS fi
cz
43- S� S'c \1
ec�S 'CC\ e,c' t5 ti'''S 43-�,� •ti°{,�
ti �fi o 4 0 ati
Medical Information SJS� -tic . tifi Se-b ��' ��
Prescription Drugs ❑ n ❑ III ❑ ❑
Doctors Information n ❑ ❑
Injury DescriptionsEl n El ❑ ❑ ❑ ❑
Anything HIPAA Related �✓ V ❑✓ I I ❑✓ ❑✓ El
Police &other First Responders Personal Phone Numbers,Addresses, and Family Information ❑
Legal Representation Both Public and Private
Scene Location/Street (unless referring to a personal address) ❑
Blood/Gore/Deceased/Wound areas ❑
Nudity n
MDT Vehicle Screen
Medical Facility- Full Screen Redaction
Inside Ambulance - Full Screen Redaction
Inside Personal or Private Residence - Full Screen Redaction El
Directions-Provide any additional notes
Subjects / Items / & Additional Information
(Example): Suspect has different PII items to be redacted than the victim or other involved parties. The
Suspect will not have their name redacted but only their SSN and personal address,while the victim and
other involved parties will have ALL PII redacted.
(1)
(2)
(3)
(4)
(5)
(6)
`
1
1
: y4 forensics
o
QUOTE_CSV00001 Attention: The City of Spokane Valley
10210 E. Sprague Ave.
847-309-9080 Spokane Valley, WA 99206
steve@FocalForensics.com 509-720-5055
6530 W. 111th Ave Date:09/03/2024
Broomfield, CO Project Title: Redaction and voice alteration services for The City of
80020
Spokane Valley
Project Length: Approximately 15 hours of audio
Case Number: ABED 20240911 00001
Description Quantity Rate Cost
First 3 hours of footage (MIN) 0 $7.00 $0.00
Over 3 hours of footage(MIN) 0 $5.00 $0.00
Audio Redaction Only(MIN) 900 $5.00 $4500.00
Image Redaction (Image) 0 $5.00 $0.00
Document Redaction (Page) 0 $1.00 $0.00
Voice Alterations (MIN) 900 $2.50 $2250.00
Total $6750.00
1
%we.
et I
forensics
Scope of Work
Audio Redaction: This process will involve reviewing all provided
audio to identify items that require redaction. The client will also
provide redacted transcripts to assist in the redaction process;
however, transcripts are often inaccurate compared to the audio. To
ensure accuracy, Focal will thoroughly review all media. The client
will also provide accurate and detailed redaction guidelines,
specifying items to be redacted, which may include, but are not
limited to, names, dates of birth, Social Security numbers, or other
personally identifiable information.
Voice Alterations: The below techniques will be used for all
identified individuals requiring voice alterations.
• The specific filters we use require us to input a value that
goes down to the .0001 or tenth hundreds.
• If we were to use a simple filter and change the voice by a
standard number, say (-5), this is something that could easily
be reversed.
• Since our settings are highly complex, it's very unlikely that
someone would be able to reverse our settings that would
be something similar to -359.0184
• Beyond that, we also wipe all relevant audio metadata to
clear any indications of what program or settings were used
to disguise the voice.
2