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HomeMy WebLinkAbout24-120.03 Frontier Behavioral Health - Homeless Outreach Services Program24-120.03 CONTRACT AMENDMENT TO THE AGREEMENT BETWEEN THE CITY OF SPOKANE VALLEY AND FRONTIER BEHAVIORAL HEALTH Spokane Valley Contract # 24-120.03 For good and valuable consideration, the legal sufficiency of which is hereby acknowledged, City and Frontier Behavioral Health ("Frontier") mutually agree as follows: 1. Purpose: This Amendment is for the Contract for Homeless Outreach Services by and between the Parties, executed by the Parties on September 10, 2025, and which terminates on June 30, 2027. Said contract, contract number 24-120.02 is referred to as the "Original Contract" and its terms are hereby incorporated by reference. 2. Provisions of Original Contract: The Parties agree to continue to abide by those terms and conditions of the Original Contract and any amendments thereto which are not specifically modified by this Amendment. 3. Amendment Provisions: The Original Contract is subject to the following amended provisions, which are attached hereto as Appendix "A". All such amended provisions are hereby incorporated by reference herein and shall control over any conflicting provisions of the Original Contract, including any previous amendments thereto. 4. Compensation Amendment History: This is Amendment #1 of the Original Contract. On November 25, 2025, City Council approved the City's Homeless & Housing Task Force recommendation to allocate an additional $50,000 to cover costs for animal boarding and housing related expenses for clients. Pursuant to the terms of the Original Contract, this results in an increase of $10,500 for indirect costs, for a total increase of $60,500 as shown below. The history of amendments to the compensation on the Original Contract and all amendments is as follows: Date Compensation Original Contract Sept 10, 2025 $476,739.00 Amendment 24-120 03 to be executed $60,500.00 Total Amended Compensation $537,239.00 The parties have executed this Amendment # 1 to the Original Contract this/6ptay of January, 2026. CITY OF SPOKANE VALLEY: Jo Hohman City Manager ;;S;? By: Kelli L. Miller Its: CEO 24-120.03 APPENDIX "A" 1. Paragraph 3 (Compensation) of the Original Contract is hereby amended to change the total compensation paid from $476,739.00 USD to $537,239.00 inclusive of any applicable sales tax. Paragraph 3 of the Original Contract is amended to read as follows: Compensation. City agrees to reimburse Frontier for out-of-pocket costs incurred and expensed in an amount not to exceed $537,239.00 USD inclusive of any applicable sales tax. This amount reflects the additional $50,000 approved by Council on November 25, 2025, designated for rental assistance and pet boarding, and includes the resulting increases related to the negotiated 21 % indirect costs. Frontier shall submit monthly requests for reimbursement of actual allowable costs incurred and expended in performance of this agreement and in accordance with the Scope of Services (Exhibit A-1) and in accordance with the agreed upon Budget identified in Exhibit B-1 attached hereto. Requests for reimbursement shall be submitted with a summary/cover sheet, a detailed description of the services, goods, or other costs incurred and expended, as well as copies of the invoices and receipts and proof of payment for which Frontier is requesting reimbursement. For any payroll related reimbursement requests, a description of the work performed for the hours being requested must be submitted, along with any timesheets or similar payroll documents. Unless the Term is extended, qualified expenditures shall be incurred between the Effective date of this Agreement, and June 30, 2027, and paid by Frontier no later than July 30, 2027. Frontier shall not perform any extra, further, or additional services for which it will request additional compensation from City without a prior written agreement for such services and payment for such services. 2. The Scope of Work (Exhibit A) of the Original Contract, is hereby replaced with Exhibit A-1, which is attached to this Appendix "A", and incorporated herein by this reference. Any and all references to Exhibit A in the Original Contract shall mean Exhibit A-1. 3. The Budget (Exhibit B) in the Original Contract, is hereby replaced with Exhibit B-1, which is attached to this Appendix "A", and incorporated herein by this reference. Any and all references to Exhibit B in the Original Contract shall mean Exhibit B-1. 2 24-120.03 Exhibit A-1 - Scope of Services Frontier shall provide services to people experiencing homelessness and services to promote recovery, resiliency, and connection to vital community resources for individuals experiencing behavioral health and co-occurring challenges in addition to homelessness. The City's Outreach model combines a SVPD Homeless Outreach Officer and a social worker that co - deploy as a single unit in the field, each specializing in and focusing on their respective roles to provide more versatile and responsive services to those experiencing homelessness and the community at large. A second case -worker may spend half of their time in the office connecting individuals with resources and providing the tools to receive assistance such as obtaining identifications, making appointments, arranging transportation to appointments, etc. The Outreach team is responsible for conducting pro -active outreach activities to contact and engage those who may be experiencing homelessness. The Outreach Team is also responsible for helping to respond to concerns directed to the City regarding issues related to homelessness. This requires close coordination and cooperation with City staff and the Homeless Outreach Officers to ensure that the follow-up needed to address the situation is occurring. Frontier obligations: • Frontier shall maintain a minimum two full time employee (2.0 FTE) case manager team in coordination with Spokane Valley Homeless Outreach Officer(s). If at any time Frontier cannot maintain this level of service, Frontier will inform the City immediately and work to reach an agreement on a plan to increase staffing levels to the 2.0 FTE case manager team. • Identify needs and screen individuals experiencing homelessness, and those at imminent risk of becoming homeless. • Outreach and engagement with individuals that build relationships, provide vital connection to needed services, and assess individual needs. • Managing individual cases by connecting people to relevant community resources, benefits, and all programs or services determined to be appropriate by Frontier to assist individuals experiencing homelessness and those at risk of becoming homeless. This includes but is not limited to developing unique plans for individuals based on their specific needs. • Providing mental health treatment referrals. • Providing substance use disorder treatment referrals. • Referrals for primary health care, job training, educational services, and housing services. • Daily communication, coordination and outreach with Spokane Valley Homeless Outreach Officer(s) for this project. • Frontier will maintain cell phone access during day-to-day operations and outreach. Staff will check in with the program supervisor/lead each morning and night and keep supervisor/lead informed of daily schedule. 24-120.03 • Maintain eligibility/access to the Homeless Management Information System (HMIS) to facilitate referrals; Ensure HMIS Release of Information (ROI) is completed for clients and uploaded to HMIS; Enter relevant client notes/information into HMIS. a) Use database to participate in and inform local and regional Homeless Outreach case conferencing efforts. b) Initiate and manage local case conferencing in partnership with other area providers. • Use City's data collection apps during regular course of work duties. • Proactively monitor and perform outreach in less accessible areas where known camping activities occur, including those areas that may not be accessible with a standard vehicle. This may include areas along the Spokane river, the Centennial Trail, Appleway Trail, and Dishman Hills. Provide necessary equipment to facilitate access to these areas. Obtain and maintain law -enforcement and personal protection related safety equipment for use by Frontier personnel while assisting the SVPD Homeless Outreach Deputies. Such equipment may be used during outreach service activities as deemed necessary and appropriate by Frontier. Frontier maintains sole responsibility for determining what safety equipment is necessary to provide their services pursuant to this Agreement, obtaining such equipment, and for properly utilizing such safety equipment in performing its obligations herein. Frontier may request reimbursement for such equipment from the City. Upon termination or expiration of this Agreement all safety equipment acquired by Frontier and reimbursed by the City shall be the property of the City. Frontier shall offer temporary pet boarding services, as deemed appropriate. Frontier is currently working with SpokAnimal via a Guardian Angel Program which offers up to 14 days of free housing and care for client pets. Frontier shall follow all applicable local, state, and federal laws, rules, and regulations relating to pet boarding services. In addition, Frontier shall establish and follow a written policy for animal boarding which complies with all such laws, rules and regulations. For reimbursement requests submitted to the City specific to this service, Frontier shall provide reporting evidencing the number of days and date ranges that each animal was boarded, the type of animal (cat or dog), and the aggregate number of spays, neuters, microchips and/or other services provided by SpokAnimal or other entity. This is in addition to any other reporting and payment documentation required elsewhere by this Agreement. The City shall only reimburse Frontier for these services at the following rates: $30/day for dogs and $20/day for cats, with no cost for the first 14 days. The City shall not be responsible for any other costs related to these services, and in no case shall the reimbursements exceed the budget as described in budget category G of Exhibit B-1. Frontier shall continue to provide outreach services specifically to include assisting Spokane Valley clients in finding long-term housing options. This may consist of housing navigation, assistance with the application process, paying for move -in costs, or other related housing costs. Additional funds specific to these services are listed in budget category F in Exhibit B-1, and shall not exceed the budgeted amount listed therein. 4 24-120.03 • Provide reporting as required by Exhibit C. City of Sookane Valley (City) Outreach Team oblizations Provide two SVPD Homeless Outreach Officers to assist Frontier outreach personnel in delivering outreach services, whether through grant funding, other third -party funding, or through use of internal funds, so long as economically feasible as determined solely by the City; and • Assist Frontier by analyzing and, at the City's sole discretion, implementing potential technical solutions for collecting and using data regarding those served; and • Participation and assistance by the City's Housing and Homeless Coordinator on an as -needed basis Mutual obligations Collaborative planning for each entity's outreach programs for the upcoming year, with initial discussions to occur no later quarter two of each year so that the recommendations may be timely included in the budget planning process for the next year; and • Collaborative planning on how to prioritize calls for service when they are received by either Party; and Regular attendance by key personnel at weekly meetings between the respective outreach teams that should include a focus on effective delivery of services, safety for outreach teams, and ways to better collect, maintain, and utilize data to further the mutual goals of the Parties 24-120.03 Exhibit B - 1 Annual ContractY1 Annuat Contract Y2 Total amended Contra, July 1, 2025-June 30, July 1, 2026-June 30, AmountJuly 1, 2025 - 2026 2027 June 30, 2027 Category Direct Costs - Operating Salary A Supervisor 0.20 FTE 18,535 18,535 37,070 Case Manager 11 - 2.0 FTE 107,703 107,703 215,406 Salary Subto tat 126,238 126,238 252,476 Benefits @ 30% B 37,871 37,871 75,743 Other Direct Costs C Rent Expenses (Copier/Bldg) Z458 2,458 4,916 Depreciation - - - Office/Operating Supplies 1,765 1,765 3,530 Repairs/Maintenance 4,704 4,704 9,408 Transportation 2,117 2,117 4,234 Training 339 339 678 Professional Fees 792 792 1,584 Telephone/Postage 1,811 1,811 3, 622 Insurance 576 576 1,152 Printing/Due/Subscriptions 133 133 266 Other Direct Costs Subtotal 14,695 14,695 29,390 Discretionary D 16,195 16,195 32,390 Startup costs E 4,000 4,000 Housing Assistance F 30,001► "(1) 301000 Pet Boarding Assistance G XWO "(1) - 2.000 Subtotal Direct Costs 248,999 194,999 443,999 Indirect Costs H Indirect (21 % or d irect costs) 52,290 40,950 93,240 537,239 235,949 301,289 NOTES: 1) Other Direct costs approx @ $7,350 per FTE 2) Startup costs (Y1) include $4,000 which includes office furniture, Laptops, cellphones, etc.; remaining allowance from previous budget 3) Contractarnendment adds budget categories F and G; Council approved Nov 25, 2025 (1) Approximate in Yl; reamaining unexpended funding may be carried Into Y2. Totat is for an estimated 12 month period Frontier may incur cost variances of no more than 10% within the direct costs categories of the approved project budget after receiving prior written City approval. Regardless of any variance allowed herein the total contract amount of $537,239.00 USD shall not be exceeded. G FRONBEH-01 KOLIVER ACORO CERTIFICATE OF LIABILITY INSURANCE DATE(MMIDDNYYY) 5/16/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER NWE cT Gerry Bulger Spokane Office PHONE FAX Marsh McLennan Agency LLC (AIC, No, Ext): (509) 30-4M2 (A/C, No): 501 N. Riverpoint Blvd., Ste 403 RE ;_Ge1rry.Bulgelr@MarshMMA.com Spokane, WA 99202 _...'.,...� ...., . INSURED Frontier Behavioral Health 107 South Division St. Spokane, WA 99202 INSURER D - INSURER E : INSURER F : CAVFRAr%FA CFRTIFICATF NIIMRFR• RFVISRIAN NIIMRFP- THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUER POLICY NUMBER EFF POLICY EXP LTR IN D . MPM/DD,YYYY LIMITS A X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE : 1,000,000 X CLAIMS -MADE OCCUR X PHPK2685999-023 5/1Wn25 5/15/2026 PREMISES NTED I ETOREn $ 100,000 X Retro Date 3/5/1987 MED EXP (Any one arson $ 5,000 1,000,000 PERSONAL 3 ADV INJURY $ 3,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ POLICY JERCOT LOC PRODUCTS-COMP/OPAGG S 3,000,000 WA STOP GAP 1/0001000 OTHER: A AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT (Ea accident)$ 1,000,000 _ _- X ANY AUTO X PHPK2685999-023 5/15/2025 5115M026 BOOILYINJURY(P erson) $ OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ HIRED NON -AWNED PROPERTY GE $ AUTOS ONLY AUTOS ONLY -.(Per accident _ $ A X UMBRELLA LIAB X OCCUR EACH OCCURRENCE $ 2,000,000 EXCESS LIAB CLAIMS -MADE! ___- PHUB911615-023 5/15/2025 5/15/2026 AGGREGATE $ 2,000,000 DIED X RETENTION$ 10,000 1 WORKERS COMPENSATION PER OTI+ STATUTER ;AND EMPLOYERS' LIABILITY YIN ANY PROPRIETOR/PARTNER/EXECUTIVE QFFICER/MEMBER EXCLUDED? ❑ NIA E.L_. EACH ACCIDENT $ (Mandatory in NH) E.L. DISEASE - EA EMPLOYEE $ If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space Is required) Job #1.5 FTE Street Outreach City of Spokane Valley is additional insured additional insured in accordance with the terms and conditions of the policy. rF:RTIFICATF Nni ITFR CANCFI I ATIAN SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE City of Spokane Valle Y P Y THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. 10210 East Sprague Avenue Spokane Valley, WA 99206 AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD PI-GLD-HS (10/11) THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. GENERAL LIABILITY DELUXE ENDORSEMENT: HUMAN SERVICES This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE It is understood and agreed that the following extensions only apply in the event that no other specific coverage for the indicated loss exposure is provided under this policy. If such specific coverage applies, the terms, conditions and limits of that coverage are the sole and exclusive coverage applicable under this policy, unless otherwise noted on this endorsement. The following is a summary of the Limits of Insurance and additional coverages provided by this endorsement. For complete details on specific coverages, consult the policy contract wording. Coverage Applicable Limit of Insurance Page # Extended Property Damage Included 2 Limited Rental Lease Agreement Contractual Liability $50,000 limit 2 Non -Owned Watercraft Less than 58 feet 2 Damage to Property You Own, Rent, or Occupy $30,000 limit 2 Damage to Premises Rented to You $1,000,000 3 HIPAA Clarification 4 Medical Payments $20,000 5 Medical Payments — Extended Reporting Period 3 years 5 Athletic Activities Amended 5 Supplementary Payments — Bail Bonds $5,000 5 Supplementary Payment— Loss of Earnings $1,000 per day 5 Employee Indemnification Defense Coverage $25,000 5 Key and Lock Replacement — Janitorial Services Client Coverage $10,000 limit 6 Additional Insured — Newly Acquired Time Period Amended 6 Additional Insured — Medical Directors and Administrators Included 7 Additional Insured — Managers and Supervisors (with Fellow Employee Coverage) Included 7 Additional Insured — Broadened Named Insured Included 7 Additional Insured — Funding Source Included 7 Additional Insured — Home Care Providers Included 7 Additional Insured — Managers, Landlords, or Lessors of Premises Included 7 Additional Insured — Lessor of Leased Equipment Included 7 Additional Insured — Grantor of Permits Included 8 Additional Insured — Vendor Included 8 Additional Insured — Franchisor Included 9 Additional Insured —When Required by Contract Included 9 Additional Insured — Owners, Lessees, or Contractors Included 9 Additional Insured — State or Political Subdivisions Included 10 Page 1 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) Duties in the Event of Occurrence, Claim or Suit Included 10 Unintentional Failure to Disclose Hazards Included 10 Transfer of Rights of Recovery Against Others To Us Clarification 10 Liberalization Included 11 Bodily Injury — includes Mental Anguish Included 11 Personal and Advertising Injury — includes Abuse of Process, Discrimination Included 11 A. Extended Property Damage SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, Subsection 2. Exclusions, Paragraph a. is deleted in its entirety and replaced by the following: a. Expected or Intended Injury "Bodily injury" or property damage" expected or intended from the standpoint of the insured. This exclusion does not apply to "bodily injury" or "property damage" resulting from the use of reasonable force to protect persons or property. B. Limited Rental Lease Agreement Contractual Liability SECTION I — COVERAGES, COVERAGE A. BODILY INJURY AND PROPERTY DAMAGE LIABILITY, Subsection 2. Exclusions, Paragraph b. Contractual Liability is amended to include the following: (3) Based on the named insured's request at the time of claim, we agree to indemnify the named insured for their liability assumed in a contract or agreement regarding the rental or lease of a premises on behalf of their client, up to $50,000. This coverage extension only applies to rental lease agreements. This coverage is excess over any renter's liability insurance of the client. C. Non -Owned Watercraft SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, Subsection 2. Exclusions, Paragraph g. (2) s deleted in its entirety and replaced by the following: (2) A watercraft you do not own that is: (a) Less than 58 feet long; and (b) Not being used to carry persons or property for a charge; This provision applies to any person, who with your consent, either uses or is responsible for the use of a watercraft. This insurance is excess over any other valid and collectible insurance available to the insured whether primary, excess or contingent. D. Damage to Property You Own, Rent or Occupy SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE Page 2 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) LIABILITY, Subsection 2. Exclusions, Paragraph j. Damage to Property, Item (1) is deleted in its entirety and replaced with the following: (1) Property you own, rent, or occupy, including any costs or expenses incurred by you, or any other person, organization or entity, for ropair, replacement, enhancement, restoration or maintenance of such property for any reason, including prevention of injury to a person or damage to another's property, unless the damage to property is caused by your client, up to a $30,000 limit. A client is defined as a person under your direct care and supervision. E. Damage to Premises Rented to You 1. If damage by fire to premises rented to you is not otherwise excluded from this Coverage Part, the word "fire" is changed to "fire, lightning, explosion, smoke, or leakage from automatic fire protective systems' where it appears in: a. The last paragraph of SECTION I —COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, Subsection 2. Exclusions; is deleted in its entirety and replaced by the following: Exclusions c. through n. do not apply to damage by fire, lightning, explosion, smoke, or leakage from automatic fire protective systems to premises while rented to you or temporarily occupied by you with permission of the owner. A separate limit of insurance applies to this coverage as described in SECTION III — LIMITS OF INSURANCE. b. SECTION III — LIMITS OF INSURANCE, Paragraph 6. is deleted in its entirety and replaced by the following: Subject to Paragraph 5. above, the Damage To Premises Rented To You Limit is the most we will pay under Coverage A for damages because of "property damage" to any one premises, while rented to you, or in the case of damage by fire, lightning, explosion, smoke, or leakage from automatic fire protective systems while rented to you or temporarily occupied by you with permission of the owner. c. SECTION V — DEFINITIONS, Paragraph 9.a., is deleted in its entirety and replaced by the following: A contract for a lease of premises. However, that portion of the contract for a lease of premises that indemnifies any person or organization for damage by fire, lightning, explosion, smoke, or leakage from automatic fire protective systems to premises while rented to you or temporarily occupied by you with permission of the owner is not an "insured contract"; 2. SECTION IV— COMMERCIAL GENERAL LIABILITY CONDITIONS, Subsection 4. Other Insurance, Paragraph b. Excess Insurance, (1) (a) (ii) is deleted in its entirety and replaced by the following: That is insurance for fire, lightning, explosion, smoke, or leakage from automatic fire protective systems for premises rented to you or temporarily occupied by you with permission of the owner; 3. The Damage To Premises Rented To You Limit section of the Declarations is amended to the greater of: Page 3 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) a. $1,000,000; or b. The amount shown in the Declarations as the Damage to Premises Rented to You Limit. This is the most we will pay for all damage proximately caused by the same event, whether such damage results from fire, lightning, explosion, smoke, or leaks from automatic fire protective systems or any combination thereof. F. HIPAA SECTION I — COVERAGES, COVERAGE B PERSONAL. AND ADVERTISING INJURY LIABILITY, is amended as follows: 1. Paragraph 1. Insuring Agreement is amended to include the following: We will pay those sums that the insured becomes legally obligated to pay as damages because of a "violation(s)" of the Health Insurance Portability and Accountability Act (HIPAA). We have the right and the duty to defend the insured against any "suit," "investigation," or "civil proceeding" seeking these damages. However, we will have no duty to defend the insured against any "suit" seeking damages, "investigation," or "civil proceeding" to which this insurance does not apply. 2. Paragraph 2. Exclusions is amended to include the following additional exclusions: This insurance does not apply to: a. Intentional, Willful, or Deliberate Violations Any willful, intentional, or deliberate "violation(s)" by any insured. b. Criminal Acts Any "violation" which results in any criminal penalties under the HIPAA. c. Other Remedies Any remedy other than monetary damages for penalties assessed. d. Compliance Reviews or Audits Any compliance reviews by the Department of Health and Human Services. 3. SECTION V — DEFINITIONS is amended to include the following additional definitions: a. "Civil proceeding" means an action by the Department of Health and Human Services (HHS) arising out of "violations." b. "Investigation" means an examination of an actual or alleged "violation(s)" by HHS. However, "investigation" does not include a Compliance Review. c. "Violation" means the actual or alleged failure to comply with the regulations included in the H I PAX Page 4 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) G. Medical Payments — Limit Increased to $20,000, Extended Reporting Period If COVERAGE C MEDICAL PAYMENTS is not otherwise excluded from this Coverage Part: 1. The Medical Expense Limit is changed subject to all of the terms of SECTION III -LIMITS OF INSURANCE to the greater of: a. $20,000; or b. The Medical Expense Limit shown in the Declarations of this Coverage Part. 2. SECTION 1 — COVERAGE, COVERAGE C MEDICAL PAYMENTS, Subsection 1. Insuring Agreement, a. (3) (b) is deleted in its entirety and replaced by the following: (b) The expenses are incurred and reported to us within three years of the date of the accident. H. Athletic Activities SECTION I — COVERAGES, COVERAGE C MEDICAL PAYMENTS, Subsection 2. Exclusions, Paragraph e. Athletic Activities is deleted in its entirety and replaced with the following: e. Athletic Activities To a person injured while taking part in athletics. I. Supplementary Payments SECTION I — COVERAGES, SUPPLEMENTARY PAYMENTS - COVERAGE A AND B are amended as follows: 1. b. is deleted in its entirety and replaced by the following: 1. b. Up to $5000 for cost of bail bonds required because of accidents or traffic law violations arising out of the use of any vehicle to which the Bodily Injury Liability Coverage applies. We do not have to furnish these. 1.d. is deleted in its entirety and replaced by the following: 1. d. All reasonable expenses incurred by the insured at our request to assist us in the investigation or defense of the claim or "suit', including actual loss of earnings up to $1,000 a day because of time off from work. J. Employee Indemnification Defense Coverage SECTION I — COVERAGES, SUPPLEMENTARY PAYMENTS — COVERAGES A AND B the following is added: We will pay, on your behalf, defense costs incurred by an "employee" in a criminal proceeding occurring in the course of employment. The most we will pay for any "employee" who is alleged to be directly involved in a criminal proceeding is $25,000 regardless of the numbers of "employees," claims or "suits" brought or persons or organizations making claims or bringing "suits. Page 5 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) K. Key and Lock Replacement — Janitorial Services Client Coverage SECTION I — COVERAGES, SUPPLEMENTARY PAYMENTS — COVERAGES A AND B is amended to include the following: We will pay for the cost to replace keys and locks at the "clients" premises due to theft or other loss to keys entrusted to you by your "client," up to a $10,000 limit per occurrence and $10,000 policy aggregate. We will not pay for loss or damage resulting from theft or any other dishonest or criminal act that you or any of your partners, members, officers, "employees", "managers", directors, trustees, authorized representatives or any one to whom you entrust the keys of a "client" for any purpose commit, whether acting alone or in collusion with other persons. The following, when used on this coverage, are defined as follows: a. "Client' means an individual, company or organization with whom you have a written contract or work order for your services for a described premises and have billed for your services. b. "Employee" means (1) Any natural person: (a) While in your service or for 30 days after termination of service; (b) Who you compensate directly by salary, wages or commissions; and (c) Who you have the right to direct and control while performing services for you; or (2) Any natural person who is furnished temporarily to you: (a) To substitute for a permanent "employee" as defined in Paragraph (1) above, who is on leave; or (b) To meet seasonal or short-term workload conditions; while that person is subject to your direction and control and performing services for you. (3) "Employee" does not mean: (a) Any agent, broker, person leased to you by a labor leasing firm, factor, commission merchant, consignee, independent contractor or representative of the same general character; or (b) Any "manager," director or trustee except while performing acts coming within the scope of the usual duties of an "employee." c. "Manager" means a person serving in a directorial capacity for a limited liability company. L. Additional Insureds SECTION II — WHO IS AN INSURED is amended as follows: 1. If coverage for newly acquired or formed organizations is not otherwise excluded from this Page 6 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) Coverage Part, Paragraph 3.a. is deleted in its entirely and replaced by the following: a. Coverage under this provision is afforded until the end of the policy period. 2. Each of the following is also an insured: a. Medical Directors and Administrators — Your medical directors and administrators, but only while acting within the scope of and during the course of their duties as such. Such duties do not include the furnishing or failure to furnish professional services of any physician or psychiatrist in the treatment of a patient. b. Managers and Supervisors — Your managers and supervisors are also insureds, but only with respect to their duties as your managers and supervisors. Managers and supervisors who are your "employees" are also insureds for "bodily injury" to a co - "employee" while in the course of his or her employment by you or performing duties related to the conduct of your business. This provision does not change Item 2.a.(1)(a) as it applies to managers of a limited liability company. c. Broadened Named Insured — Any organization and subsidiary thereof which you control and actively manage on the effective date of this Coverage Part. However, coverage does not apply to any organization or subsidiary not named in the Declarations as Named Insured, if they are also insured under another similar policy, but for its termination or the exhaustion of its limits of insurance. d. Funding Source — Any person or organization with respect to their liability arising out of: (1) Their financial control of you; or (2) Premises they own, maintain or control while you lease or occupy these premises. This insurance does not apply to structural alterations, new construction and demolition operations performed by or for that person or organization. e. Home Care Providers — At the first Named Insured's option, any person or organization under your direct supervision and control while providing for you private home respite or foster home care for the developmentally disabled. f. Managers, Landlords, or Lessors of Premises — Any person or organization with respect to their liability arising out of the ownership, maintenance or use of that part of the premises leased or rented to you subject to the following additional exclusions: This insurance does not apply to: (1) Any "occurrence" which takes place after you cease to be a tenant in that premises; or (2) Structural alterations, new construction or demolition operations performed by or on behalf of that person or organization. g. Lessor of Leased Equipment — Automatic Status When Required in Lease Agreement With You — Any person or organization from whom you lease equipment when you and such person or organization have agreed in writing in a contract or agreement that such person or organization is to be added as an additional insured on your policy. Such person or Page 7 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) organization is an insured only with respect to liability for "bodily injury," "property damage" or "personal and advertising injury" caused, in whole or in part, by your maintenance, operation or use of equipment leased to you by such person or organization. A person's or organization's status as an additional insured under this endorsement ends when their contract or agreement with you for such leased equipment ends. With respect to the insurance afforded to these additional insureds, this insurance does not apply to any "occurrence" which takes place after the equipment lease expires. h. Grantors of Permits — Any state or political subdivision granting you a permit in connection with your premises subject to the following additional provision: (1) This insurance applies only with respect to the following hazards for which the state or political subdivision has issued a permit in connection with the premises you own, rent or control and to which this insurance applies: (a) The existence, maintenance, repair, construction, erection, or removal of advertising signs, awnings, canopies, cellar entrances, coal holes, driveways, manholes, marquees, hoist away openings, sidewalk vaults, street banners or decorations and similar exposures; (b) The construction, erection, or removal of elevators; or (c) The ownership, maintenance, or use of any elevators covered by this insurance. i. Vendors — Only with respect to "bodily injury" or "property damage" arising out of "your products" which are distributed or sold in the regular course of the vendor's business, subject to the following additional exclusions: (1) The insurance afforded the vendor does not apply to: (a) "Bodily injury" or "property damage" for which the vendor is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages that the vendor would have in the absence of the contract or agreement; (b) Any express warranty unauthorized by you; (c) Any physical or chemical change in the product made intentionally by the vendor; (d) Repackaging, except when unpacked solely for the purpose of inspection, demonstration, testing, or the substitution of parts under instructions from the manufacturer, and then repackaged in the original container; (e) Any failure to make such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products; (f) Demonstration, installation, servicing or repair operations, except such operations performed at the vendor's premises in connection with the sale of the product; Page 8 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) (g) Products which, after distribution or sale by you, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or for the vendor; or (h) 'Bodily injury" or "property damage" arising out of the sole negligence of the vendor for its own acts or omissions or those of its employees or anyone else acting on its behalf. However, this exclusion does not apply to: (I) The exceptions contained in Sub -paragraphs (d) or (f); or (ii) Such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products. (2) This insurance does not apply to any insured person or organization, from whom you have acquired such products, or any ingredient, part or container, entering into, accompanying or containing. j. Franchisor — Any person or organization with respect to their liability as the grantor of a franchise to you. k. As Required by Contract — Any person or organization where required by a written contract executed prior to the occurrence of a loss. Such person or organization is an additional insured for "bodily injury," "property damage" or "personal and advertising injury" but only for liability arising out of the negligence of the named insured. The limits of insurance applicable to these additional insureds are the lesser of the policy limits or those limits specified in a contract or agreement. These limits are included within and not in addition to the limits of insurance shown in the Declarations I. Owners, Lessees or Contractors — Any person or organization, but only with respect to liability for "bodily injury," "property damage" or "personal and advertising injury" caused, in whole or in part, by: (1) Your acts or omissions; or (2) The acts or omissions of those acting on your behalf; in the performance of your ongoing operations for the additional insured when required by a contract. With respect to the insurance afforded to these additional insureds, the following additional exclusions apply: This insurance does not apply to "bodily injury" or "property damage" occurring after: (a) All work, including materials, parts or equipment furnished in connection with such work, on the project (other than service, maintenance or repairs) to be performed by or on behalf of the additional insured(s) at the location of the covered operations has been completed; or (b) That portion of "your work" out of which the injury or damage arises has been put to its intended use by any person or organization other than another contractor or subcontractor engaged in performing operations for a principal as a part of the same project. Page 9 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) m. State or Political Subdivisions — Any state or political subdivision as required, subject to the following provisions: (1) This insurance applies only with respect to operations performed by you or on your behalf for which the state or political subdivision has issued a permit, and is required by contract. (2) This insurance does not apply to: (a) "Bodily injury," "property damage" or "personal and advertising injury" arising out of operations performed for the state or municipality; or (b) "Bodily injury" or "property damage" included within the "products -completed operations hazard." M. Duties in the Event of Occurrence, Claim or Suit SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS, Paragraph 2. is amended as follows: a. is amended to include: This condition applies only when the 'occurrence" or offense is known to: (1) You, if you are an individual; (2) A partner, if you are a partnership; or (3) An executive officer or insurance manager, if you are a corporation. b. is amended to include: This condition will not be considered breached unless the breach occurs after such claim or "suit' is known to: (1) You, if you are an individual; (2) A partner, if you are a partnership; or (3) An executive officer or insurance manager, if you are a corporation. N. Unintentional Failure To Disclose Hazards SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS, 6. Representations is amended to include the following: It is agreed that, based on our reliance on your representations as to existing hazards, if you should unintentionally fail to disclose all such hazards prior to the beginning of the policy period of this Coverage Part, we shall not deny coverage under this Coverage Part because of such failure. O. Transfer of Rights of Recovery Against Others To Us SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS, 8. Transfer of Rights of Page 10 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) Recovery Against Others To Us is deleted in its entirety and replaced by the following: If the insured has rights to recover all or part of any payment we have made under this Coverage Part, those rights are transferred to us. The insured must do nothing after loss to impair them. At our request, the insured will bring "suit" or transfer those rights to us and help us enforce them. Therefore, the insured can waive the insurer's rights of recovery prior to the occurrence of a loss, provided the waiver is made in a written contract. P. Liberalization SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS, is amended to include the following: If we revise this endorsement to provide more coverage without additional premium charge, we will automatically provide the additional coverage to all endorsement holders as of the day the revision is effective in your state. Q. Bodily Injury — Mental Anguish SECTION V — DEFINITIONS, Paragraph 3. Is deleted in its entirety and replaced by the following: "Bodily injury" means: a. Bodily injury, sickness or disease sustained by a person, and includes mental anguish resulting from any of these; and b. Except for mental anguish, includes death resulting from the foregoing (Item a. above) at any time. R. Personal and Advertising Injury —Abuse of Process, Discrimination If COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY COVERAGE is not otherwise excluded from this Coverage Part, the definition of "personal and advertising injury" is amended as follows: 1. SECTION V — DEFINITIONS, Paragraph 14.b. is deleted in its entirety and replaced by the following: b. Malicious prosecution or abuse of process; 2. SECTION V — DEFINITIONS, Paragraph 14. is amended by adding the following: Discrimination based on race, color, religion, sex, age or national origin, except when: a. Done intentionally by or at the direction of, or with the knowledge or consent of: (1) Any insured; or (2) Any executive officer, director, stockholder, partner or member of the insured; b. Directly or indirectly related to the employment, former or prospective employment, termination of employment, or application for employment of any person or persons by an insured; Page 11 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-GLD-HS (10/11) c. Directly or indirectly related to the sale, rental, lease or sublease or prospective sales, rental, lease or sub -lease of any room, dwelling or premises by or at the direction of any insured; or d. Insurance for such discrimination is prohibited by or held in violation of law, public policy, legislation, court decision or administrative ruling. The above does not apply to fines or penalties imposed because of discrimination. Page 12 of 12 Includes copyrighted material of Insurance Services Office, Inc., with its permission. © 2011 Philadelphia Indemnity Insurance Company PI-MANU-1 (01/00) THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY Business Auto Blanket Additional Insured THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. This endorsement modifies insurance provided under the following: BUSINESS AUTO COVERAGE Section II - Liability Coverage - A.1. WHO IS AN INSURED provision is amended by the addition of the following: e. Any person or organization for whom you are required by an "insured contract" to name as additional insured is an "insured," subject to the following additional provisions: (1) The "insured contract" must be in effect during the policy period shown in the Declarations and must have been executed prior to the "bodily injury" or "property damage." (2) This person or organization is an "insured" only to the extent you are liable due to your ongoing operations for that insured, whether the work is performed by you or for you, and only to the extent you are held liable for an "accident" occurring while a covered "auto" is being driven by you or one of your employees. (3) Coverage for this person or organization shall be limited to the extent of your negligence or fault according to the applicable principles of comparative negligence or fault. (4) The defense of any claim or "suit" must be tendered by this person or organization as soon as practicable to all other insurers which potentially provide insurance for such claim or "suit." (5) The coverage provided will not exceed the lesser of: (a) The coverage and/or limits of this policy. (6) A person's or organization's status as an "insured" under this subparagraph d ends when your operations for that "insured" are completed. (7) The insured can waive the insurers rights of recovery prior to the occurrence of a loss, provided the waiver is made in a written contract. (8) There is no coverage provided to this person or organization for "bodily injury" or for "property damage" arising out of the placement of any individual as a professional driver including but not limited to truck drivers, public transportation drivers, courier services, school bus drivers, motor -coach operator/ bus drivers, shuttle drivers, ambulance drivers, delivery service drivers, flatbed drivers, valet drivers, repossessors, drive -away contractors, heavy equipment operators, All other terms and conditions of this Policy remain unchanged. Page 1 of 2 PI-MANU-1 (01/00) THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY chauffeurs, limousine drivers and/ or taxi drivers. All other terms and conditions of this Policy remain unchanged. Page 2 of 2 STAFF Or wASWNGTON Department of Labor & Industries Certificate of Workers' Compensation Coverage WA UBI No. L&IAccount ID Legal Business Name Doing Business As Workers' Comp Premium Status: Estimated Workers Reported (See Description Below) Account Representative Licensed Contractor? September 10, 2025 600 335 200 306,702-00 FRONTIER BEHAVIORAL HEALTH FRONTIER BEHAVIORAL HEALTH Account is current. Quarter 2 of Year 2025 "Greater than 100 Workers" Employer Services Help Line, (360) 902-4817 No What does "Estimated Workers Reported" mean? Estimated workers reported represents the number of full time position requiring at least 480 hours of work per calendar quarter. A single 480 hour position may be filled by one person, or several part time workers. Industrial Insurance Information Employers report and pay premiums each quarter based on hours of employee work already performed, and are liable for premiums found later to be due. Industrial insurance accounts have no policy periods, cancellation dates, limitations of coverage or waiver of subrogation (See RCW 51.12.050 and 51.16.1 90).