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2005, 02-12 Special retreat AGENDA SPOKANE VALLEY CITY COUNCIL RETREAT/WORKSHOP Saturday, February 12, 2005 9:00 a.m. — 3:00 p.m. CITY HALL AT REDWOOD PLAZA 11707 East Sprague Avenue, First Floor Council Requests All Electronic Devices be Turned Off During Council Meeting Note: There will be a 15-minute break at 10:15 a.m., and a half-hour lunch break at 12:00 p.m. 9:00— 10:15 a.m. 1. Work Plan Review 2. Updated Financial Forecast 3. Staffing Plan 4. Draft Budget Calendar 10:15— 10:30 Snack Break 10:30— 11:00 5. Strategic Planning -Linda Oien, Business Paths 11:00— 12:00 6. Brainstorming Council Goals/Project List for 2006 7. Council Meeting Management 12:00— 12:30 Lunch Brecrk 12:30— 1:30 8. Managed Competition 9.Public Information Officer 1:30—2:30 10. Defining what is meant by the term "business friendly" 11. Defining what is meant by the term "customer service"as a prelude to designing a customer service program 2:30—3:00 12. Legislative Issues Adjourn Retreat Agenda 02-12-OS Page 1 of 1