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13-103.00 Epicenter Services: Solid Waste Collection Contract & Franchise EvaluationAGREEMENT FOR PROFESSIONAL SERVICES Epicenter Services, LLC THIS AGREEMENT is made by and between the City of Spokane Valley, a code City of the State of Washington, hereinafter "City" and Epicenter Services, LLC, hereinafter "Consultant," jointly referred to as "Parties." IN CONSIDERATION of the terms and conditions contained herein, the Parties agree as follows: 1. Work to Be Performed. Consultant shall provide all labor, services and material to satisfactorily complete the attached Scope of Services. A. Administration. The City Manager or designee shall administer and be the primary contact for Consultant. Prior to commencement of work, Consultant shall contact the City Manager or designee to review the Scope of Services, schedule and date of completion. The Scope of Services is attached hereto as Exhibit 1. Upon notice from the City Manager or designee, Consultant shall commence work, perform the requested tasks in the Scope of Services, stop work and promptly cure any failure in performance under this Agreement. B. Representations. City has relied upon the qualifications of Consultant in entering into this Agreement. By execution of this Agreement, Consultant represents it possesses the ability, skill and resources necessary to perform the work and is familiar with all current laws, rules and regulations which reasonably relate to the Scope of Services. No substitutions of agreed -upon personnel shall be made without the prior written consent of City. Consultant represents that the compensation as stated in paragraph 3 is adequate and sufficient compensation for its timely provision of all professional services required to complete the Scope of Services under this Agreement. Consultant shall be responsible for the technical accuracy of its services and documents resulting therefrom, and City shall not be responsible for discovering deficiencies therein. Consultant shall correct such deficiencies without additional compensation except to the extent such action is directly attributable to deficiencies in City furnished information. C. Standard of Care. Consultant shall exercise the degree of skill and diligence normally employed by professional consultants engaged in the same profession, and performing the same or similar services at the time such services are performed. D. Modifications. City may modify this Agreement and order changes in the work whenever necessary or advisable. Consultant will accept modifications when ordered in writing by the City Manager or designee. Compensation for such modifications or changes shall be as mutually agreed between the Parties. Consultant shall make such revisions in the work as are necessary to correct errors or omissions appearing therein when required to do so by City without additional compensation. 2. Term of Contract. This Agreement shall be in full force and effect upon execution and shall remain in effect until completion of all contractual requirements have been met as determined by City. Consultant shall complete its work within 365 days of execution of this Agreement, unless the time for performance is extended in writing by the Parties. Agreement for Professional Services — Epicenter Services, LLC Page 1 of 7 t3 -l0-� Either Party may terminate this Agreement for material breach after providing the other Party with at least ten days' prior notice and an opportunity to cure the breach. City may, in addition, terminate this Agreement for any reason by ten days' written notice to Consultant. In the event of termination without breach, City shall pay Consultant for all work previously authorized and satisfactorily performed prior to the termination date. 3. Compensation. City agrees to pay Consultant $118.00 per hour plus travel costs for mileage at the current federal rate of $0.56 per mile as full compensation for everything done under this Agreement. It is estimated that the total compensation under this Agreement will not exceed $6,000.00. Consultant shall not perform any extra, further or additional services for which it will request additional compensation from City without a prior written agreement for such services and payment therefore. 4. Payment. Consultant shall be paid monthly upon presentation of an invoice to City. Applications for payment shall be sent to the City Finance Department at the below stated address. City reserves the right to withhold payment under this Agreement which is determined in the reasonable judgment of the City Manager or designee to be noncompliant with the Scope of Services, City standards, City Code, and federal or state standards. 5. Notice. Notices other than applications for payment shall be given in writing as follows: TO THE CITY: TO THE CONSULTANT: Name: Christine Bainbridge, City Clerk Name: Jeff Brown Phone: (509) 921 -1000 Phone: (360) 739 -5230 Address: 11707 East Sprague Ave, Suite 106 Address: 710 Fieldston Road Spokane Valley, WA 99206 Bellingham, WA 98225 6. Applicable Laws and Standards. The Parties, in the performance ofthis Agreement, agree to comply with all applicable federal, state, and local laws and regulations. Consultant warrants that its designs, construction documents, and services shall confirm to all federal, state and local statutes and regulations. 7. Certification Regarding Debarment, Suspension, and Other Responsibility Matters -- Prim Covered Transactions. A. By executing this Agreement, the Consultant certifies to the best of its knowledge and belief, that it and its principals: 1. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or agency; 2. Have not within a three -year period preceding this proposal been convicted of or had a civil judgment rendered against them for commission or fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state, or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; 3. Are not presently indicted for or otherwise criminally or civilly charged by a governmental entity (federal, state, or local) with commission of any of the offenses enumerated in paragraph (A)(2) of this certification; and Agreement for Professional Services — Epicenter Services, LLC Page 2 of 7 4. Have not within a 3 -year period preceding this application /proposal had one or more public transactions (federal, state, or local) terminated for cause or default. B. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this Agreement. 8. Relationship of the Parties. It is understood, agreed and declared that Consultant shall be an independent contractor, and not the agent or employee of City, that City is interested in only the results to be achieved, and that the right to control the particular manner, method and means in which the services are performed is solely within the discretion of Consultant. Any and all employees who provide services to City under this Agreement shall be deemed employees solely of Consultant. The Consultant shall be solely responsible for the conduct and actions of all its employees under this Agreement and any liability that may attach thereto. 9.Ownershiu of Documents. All drawings, plans, specifications, and other related documents prepared by Consultant under this Agreement are and shall be the property of City, and may be subject to disclosure pursuant to RCW 42.56 or other applicable public record laws. The written, graphic, mapped, photographic, or visual documents prepared by Consultant under this Agreement shall, unless otherwise provided, be deemed the property of City. City shall be permitted to retain these documents, including reproducible camera -ready originals of reports, reproduction quality mylars of maps, and copies in the form of computer files, for the City's use. City shall have unrestricted authority to publish, disclose, distribute and otherwise use, in whole or in part, any reports, data, drawings, images or other material prepared under this Agreement, provided that Consultant shall have no liability for the use of Consultant's work product outside of the scope of its intended purpose. 10. Records. The City or State Auditor or any of their representatives shall have full access to and the right to examine during normal business hours all of Consultant's records with respect to all matters covered in this Agreement. Such representatives shall be permitted to audit, examine and make excerpts or transcripts from such records and to make audits of all contracts, invoices, materials, payrolls and record of matters covered by this Agreement for a period of three years from the date final payment is made hereunder. 11. Insurance. Consultant shall procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by Consultant, its agents, representatives, employees or subcontractors. A. Minimum Scope of Insurance. Consultant shall obtain insurance of the types described below: 1. Automobile liability insurance covering all owned, non - owned, hired and leased vehicles. Coverage shall be written on Insurance Services Office (ISO) form CA 00 01 or a substitute form providing equivalent liability coverage. If necessary, the policy shall be endorsed to provide contractual liability coverage. 2. Commercial general liability insurance shall be written on ISO occurrence form CG 00 01 and shall cover liability arising from premises, operations, independent contractors and personal injury and advertising injury. City shall be named as an insured under Consultant's commercial general liability insurance policy with respect to the work performed for the City. 3. Workers' compensation coverage as required by the industrial insurance laws of the State of Washington. Agreement for Professional Services — Epicenter Services, LLC Page 3 of 7 B. Minimum Amounts of Insurance. Consultant shall maintain the following insurance limits: 1. Automobile liability insurance with a minimum combined single limit for bodily injury and property damage of $1,000,000 per accident. 2. Commercial general liability insurance shall be written with limits no less than $1,000,000 each occurrence, $2,000,000 general aggregate. C. Other Insurance Provisions. The insurance policies are to contain, or be endorsed to contain, the following provisions for automobile liability and commercial general liability insurance: 1. Consultant's insurance coverage shall be primary insurance with respect to City. Any insurance, self - insurance, or insurance pool coverage maintained by City shall be in excess of Consultant's insurance and shall not contribute with it. 2. Consultant shall fax or send electronically in .pdf format a copy of insurer's cancellation notice within two business days of receipt by Consultant. D. Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best rating of not less than ANII. E. Evidence of Coveraize. As evidence of the insurance coverages required by this Agreement, Consultant shall furnish acceptable insurance certificates to the City Clerk at the time Consultant returns the signed Agreement. The certificate shall specify all of the parties who are additional insureds, and will include applicable policy endorsements, and the deduction or retention level. Insuring companies or entities are subject to City acceptance. If requested, complete copies of insurance policies shall be provided to City. Consultant shall be financially responsible for all pertinent deductibles, self - insured retentions, and/or self - insurance. 12. Indemnification and Hold Harmless. Consultant shall, at its sole expense, defend, indemnify and hold harmless City and its officers, agents, and employees, from any and all claims, actions, suits, liability, loss, costs, attorney's fees and costs of litigation, expenses, injuries, and damages of any nature whatsoever relating to or arising out of the wrongful or negligent acts, errors or omissions in the services provided by Consultant, Consultant's agents, subcontractors, subconsultants and employees to the fullest extent permitted by law, subject only to the limitations provided below. Consultant's duty to defend, indemnify and hold harmless City shall not apply to liability for damages arising out of such services caused by or resulting from the sole negligence of City or City's agents or employees. Consultant's duty to defend, indemnify and hold harmless City against liability for damages arising out of such services caused by the concurrent negligence of (a) City or City's agents or employees, and (b) Consultant, Consultant's agents, subcontractors, subconsultants and employees, shall apply only to the extent of the negligence of Consultant, Consultant's agents, subcontractors, subconsultants and employees. Consultant's duty to defend, indemnify and hold City harmless shall include, as to all claims, demands, losses and liability to which it applies, City's personnel - related costs, reasonable attorneys' fees, and the reasonable value of any services rendered by the office of the City Attorney, outside consultant costs, court costs, fees for collection, and all other claim- related expenses. Agreement for Professional Services — Epicenter Services, LLC Page 4 of 7 Consultant specifically and expressly waives any immunity that may be granted it under the Washington State Industrial Insurance Act, Title 51 RCW. These indemnification obligations shall not be limited in any way by any limitation on the amount or type of damages, compensation or benefits payable to or for any third party under workers' compensation acts, disability benefit acts, or other employee benefits acts. Provided, that Consultant's waiver of immunity under this provision extends only to claims against Consultant by City, and does not include, or extend to, any claims by Consultant's employees directly against Consultant. Consultant hereby certifies that this indemnification provision was mutually negotiated. 13. Waiver. No officer, employee, agent or other individual acting on behalf of either Party has the power, right or authority to waive any of the conditions or provisions of this Agreement. No waiver in one instance shall be held to be a waiver of any other subsequent breach or nonperformance. All remedies afforded in this Agreement or by law, shall be taken and construed as cumulative, and in addition to every other remedy provided herein or by law. Failure of either Party to enforce at any time any of the provisions of this Agreement or to require at any time performance by the other Party of any provision hereof shall in no way be construed to be a waiver of such provisions nor shall it affect the validity of this Agreement or any part thereof. 14. Assignment and Delegation. Neither Party shall assign, transfer, or delegate any or all of the responsibilities of this Agreement or the benefits received hereunder without first obtaining the written consent of the other Party. 15. Subcontracts. Except as otherwise provided herein, Consultant shall not enter into subcontracts for any of the work contemplated under this Agreement without obtaining prior written approval of City. 16. Confidentiality. Consultant may, from time to time, receive information which is deemed by City to be confidential. Consultant shall not disclose such information without the prior express written consent of City or upon order of a court of competent jurisdiction. 17. Jurisdiction and Venue. This Agreement is entered into in Spokane County, Washington. Disputes between City and Consultant shall be resolved in the Superior Court of the State of Washington in Spokane County. Notwithstanding the foregoing, Consultant agrees that it may, at City's request, be joined as a party in any arbitration proceeding between City and any third party that includes a claim or claims that arise out of, or that are related to Consultant's services under this Agreement. Consultant further agrees that the Arbitrator(s) decision therein shall be final and binding on Consultant and that judgment may be entered upon it in any court having jurisdiction thereof. 18. Cost and Attorney's Fees. The prevailing party in any litigation or arbitration arising out of this Agreement shall be entitled to its attorney's fees and costs of such litigation (including expert witness fees). 19. Entire Agreement. This written Agreement constitutes the entire and complete agreement between the Parties and supersedes any prior oral or written agreements. This Agreement may not be changed, modified or altered except in writing signed by the Parties hereto. 20. Anti - kickback. No officer or employee of City, having the power or duty to perform an official act or action related to this Agreement shall have or acquire any interest in this Agreement, or have solicited, accepted or granted a present or future gift, favor, service or other thing of value from any person with an interest in this Agreement. Agreement for Professional Services — Epicenter Services, LLC Page 5 of 7 21. Business Registration. Prior to commencement of work under this Agreement, Consultant shall register with the City as a business. 22. Severability. If any section, sentence, clause or phrase of this Agreement should be held to be invalid for any reason by a court of competent jurisdiction, such invalidity shall not affect the validity of any other section, sentence, clause or phrase of this Agreement. 23. Exhibits. Exhibits attached and incorporated into this Agreement are: 1. Scope of Services 2. Insurance Certificates Ahty! The Parties have executed this Agreement this , 2013. CITY OF SPOKANE VALLEY O , C' Manager Christine Bainbridge, City Clerk Consultant: 4 By: ff Brown Its: Authorized Representative APPROVED AS TO FORM: Office of th City Attorney Agreement for Professional Services — Epicenter Services, LLC Page 6 of 7 Scope of Services Evaluate Franchise and Contract Options Consultant shall provide City technical support related to its evaluation of contracting and franchising options for solid waste collection. The objective is to develop a strategy for managing solid waste collection services in the City. Activities may include: 1. Meet with City to clarify City rate, service, and revenue objectives; 2. Review existing franchises; 3. Provide City staff assistance in evaluating franchise and contracting options; 4. Identify potential changes to existing services, such as changes to the residential collection program, City administrative and /or franchise fees, franchise terms, and any necessary additional changes to the franchises; 5. Provide City staff assistance for any necessary City Council presentation(s),regarding franchise status and options; and 6. Other tasks as assigned which are reasonably related to this Scope of Services. Assist Negotiating Measurable Damages After review of existing franchises and identifying possible necessary changes, the City may be required to negotiate an extension of the franchises with its haulers to provide all compensation for measurable damages due to the haulers by law. The objective will be for Consultant to provide assistance in negotiations and franchise extension, including: 1. Assist negotiating measurable damages and franchise or contract extension with haulers; and 2. Assist City with final execution of any necessary franchise or contract extension as compensation for measurable damages. Agreement for Professional Services — Epicenter Services, LLC Page 7 of 7 46 , ACORO® CERTIFICATE OF LIABILITY INSURANCE DATE (MM /DD/YYYY) 1 6/3/2013 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Trevor Holman (360) 527 -1100 4061 Eliza Ave Bellingham, WA 98226 -8154 (013/353) CONTACT Daniel Hagins PHONE (360) 527 -1100 FAX No), E -MAIL INSURERS AFFORDING COVERAGE NAIC # INSURERA:American Family Insurance Y INSURED Epicenter Services Llc 710 Fleldston Rd. Bellingham, WA 98225 INSURER B: 10/18/2012 INSURER C: EACH OCCURRENCE INSURER D: PREMI ESOEa.. rence INSURER E: MED EXP (Any one person) INSURER F PERSONAL & ADV INJURY COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSR SUBR WVD POLICY NUMBER POLICY EFF MM /DD/YYYY POLICY EXP MM /DD/YYYY LIMITS A GENERAL LIABILITY x COMMERCIAL GENERAL LIABILITY ❑ ❑ ❑ CLAIMS -MADE ❑ OCCUR ❑ Y 46X1015301 10/18/2012 10/18/2013 EACH OCCURRENCE $ 1,000,000 PREMI ESOEa.. rence $ 100,000 MED EXP (Any one person) $ PERSONAL & ADV INJURY $ 1,000,000 ❑ GENERAL AGGREGATE $ 2,000,000 GEN'LAGGREGATE LIMIT APPLIES PER: ❑ POLICY ❑ PROJECT ❑ LOC PRODUCTS - COMP /OPAGG $ 2,0W.000 $ A AUTOMOBILE LIABILITY ❑x ANY AUTO ❑ ALL OWNED E] SCHEDULED AUTOS ❑ HIRED AUTOS ❑ NON-OWNED ❑ ❑ Y 2031389901/2/3/4 /5 10/18/2012 10/18/2013 COMBINED SINGLE LIMIT idntl $ BODILY INJURY (Per person) $ 250,000 BODILY INJURY (Per accident) $ 500,000 P OacEciRde tDAMAGE $ 100,0w $ A Q UMBRELLA LIAB ❑ OCCUR ❑ EXCESS LIAB ❑ CLAIMS -MADE 46UO832401 10/18/2012 10/18/2013 EACH OCCURRENCE $ 1,000,000 AGGREGATE $ 2,000,000 ❑ DED ❑ RETENTION $ $ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY YIN ANY PROPRIETOR /PARTNEWEXECUTIVE❑ OFFICER/MEMBER EXCLUDED? (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below NIA ❑ WC STATU- ❑ OTHER E.L. EACH ACCIDENT $ E.L. DISEASE - EA EMPLOYEE $ E.L. DISEASE - POLICY LIMIT $ DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space is required) Vehicle bodily injury liability is extended through umbrella policy for a total of $1,250,000 per person and $1,500,000 per accident. Vehicle property damage liability is $1,100,000 CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE DANIEL HAGINS ©1988 -2010 ACORD CORPORATION. All rights reserved. ACORD 25 (2010/05) The ACORD name and logo are registered marks of ACORD • s THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. POLICY NUMBER EFFECTIVE DATE 46- X10153 -01 06 -03 -2013 ISSUED TO EPICENTER SERVICES LLC AGENT 013 353 TREVOR C HOLMAN AGENT PHONE 360 - 527 -1100 The following item(s): ❑ X Additional Interested Parties ❑ Covered Property /Location Description ❑ insured's Name Insured's Mailing Address nInsured's Legal Status/Business of Insured F] Underlying Insurance El Policy Number is (are) changed as follows: POLICY CHANGES ADD'L PREMIUM RETURN PREMIUM POLICY CHANGE NO 6 PREMIUM, IF ANY, TO BE ADJUSTED THROUGH CUSTOMER BILLING ACCOUNT CUSTOMER BILLING ACCOUNT 016-995-02902 KEG n Classification /Class Codes ® Coverage Forms and Endorsements 7 Deductibles Limits /Exposures ❑ Premium Determination ❑ Rates COMMERCIAL GENERAL LIABILITY COVERAGE PART DECLARATION: ENDORSEMENT CG 20 10 ADDITIONAL INSURED - OWNER'S LESSEES, OR CONTRACTORS — SCHEDULED PERSON OR ORGANIZATION IS CHANGED TO ADD: CITY OF SPOKANE VALLEY CG 74 10 PRIMARY AND NON - CONTRIBUTING- THIS POLICY IS PRIMARY AND NON- CONTRIBUTING WITH ANY OTHER INSURANCE AVAILABLE TO THE ADDITIONAL INSURED All other terms remain unchanged. Page I of 1 AMERICAN FAMILY MUTUAL INSURANCE COMPANY MADISON, WISCONSIN IL 75 37 09 09 AUTHORED ,/ /7 REPRESENTATNE LY�.wY Pres�denl C /_' COUNTERMNED Sacrelaq Stock No. 18020 Erik Lamb From: Jeff Brown <jeff @epicenterservices.net> Sent: Tuesday, June 11, 2013 3:58 PM To: Erik Lamb Cc: Hagins, Daniel G Subject: Re: Agreement for services /Epicenter Services[WARNING: MESSAGE ENCRYPTED] Yes, I am and will always be the only employee of Epicenter Services, LLC. I set up the LLC as a conduit for accelerated funding of my solo -401k, so as a practical matter I can't have any employees. Jeff Brown Epicenter Services, LLC 710 Fieldston Road Bellingham, WA 98225 (360) 739 -5230 [Work number /cell] On 6/11/13 3:47 PM, "Erik Lamb" <erik.lamb@spokanevalley.org> wrote: Dan and Jeff, Everything looks in order. I just need to confirm that Jeff is only employee of Epicenter for purposes of worker's compensation information. Thanks, Erik Erik Lamb Deputy City Attorney City of Spokane Valley 11707 E Sprague Avenue Suite 103 Spokane Valley, WA 99206 Phone: 509 - 720 -5030 Fax: 509 - 688 -0299 Confidentiality Notice: The information contained in this email and any accompanying attachment(s) is intended only for the use of the intended recipient and may be confidential and /or privileged. If any reader of this communication is not the intended recipient, unauthorized use, disclosure or copying is strictly prohibited, and may be unlawful. If you have received this communication in error, please immediately notify the sender by return mail, and delete the original message and all copies from your system. Thank you. - - - -- Original Message---- - From: Hagins, Daniel G [mailto:DHAGINS(@amfam.com] Sent: Monday, June 03, 2013 4:54 PM To: Erik Lamb Cc: 'Jeff Brown' Subject: Agreement for services /Epicenter Services[WARNING: MESSAGE ENCRYPTED] Erik, Please review the attached documents and let me know if there are any potential problems. I'll do my best to address any concern you might have. Cordially, Daniel Hagins 1 i DANIEL HAGINS, SALES MNG. I AMERICAN FAMILY INSURANCE 4061 Eliza Ave I BELLINGHAM, WA 98226 Office: 360.527.1100 1 Fax: 360.527.1104 email I website I quote I map Confidentiality Note: This e-mail and any attachments are confidential and may be protected by legal privilege. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of this e -mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. Thank you for your cooperation. - - - -- Original Message---- - From: Hagins, Daniel G Sent: Monday, June 03, 2013 4:36 PM To: Hagins, Daniel G Subject: Your (013 353) Note: The file(s) attached are in a PDF format and may be viewed using the Adobe Acrobat Reader. If you do not have the reader, you can download a free copy by clicking this link: get.adobe.com /reader /. If you do not want to receive future unsolicited commercial email advertisements or promotions from American Family you may opt -out by visiting the following website: <https: / /www3. dncsolution. com /SSL/ DNESolution /`OptOutCode /OptOut.aspx ?el =5 > Note: After opting -out, you may receive emails that you have specifically requested from American Family. If you are a current American Family customer, you may still receive transactional emails regarding your existing policies or accounts with American Family. 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