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2003, 04-29 Study SessionCITY COUNCIL WORKSHEET —STUDY SESSION NOTE: AT COUNCIL STUDY SESSIONS, THERE WILL BE NO PUBLIC COMMENTS, EXCEPT COUNCIL R.ESERVES RIGHT TO REQUEST INFORMATION FROM THE PUBLIC AND STAFF AS APPROPRIATE SUBJECT Public Works Dick Warren Study Session Agenda, April 29, 2003 CITY OF SPOKANE VALLEY CITY HALL AT REDWOOD PLAZA 11707 East Sprague Avenue, First Floor Spokane Valley, Washington Tuesday, April 29, 2003, 6:00 p.m. DISCUSSION LEADER ACTIVITY DISCUSSION GOAL Administration Lce Walton County animal control operations review (30 minutes) Information Administration Lce Walton SCOPE program review (15 minutes) Consensus - Agenda? Administration Lee Walton Presentation, Economic Development (15 minutes) Information Administration Don Morrison Employee job description resolution (10 minutes) Consensus - Agenda? Administration Don Morrison Employee pay plan resolution (1.0 minutes) Consensus - Agenda? Administration Don Morrison Amended employee classification and salary Consensus - Agenda? Schedule, 2003 (10 minutes) Regional wastewater treatment system (one hour) Information 1 MEMO TO: File & New CM FR: Lee Walton Subject: Follow up on Police Issues CITY OF SPOKANE VALLEY 11707 Sprague Ave, Spokane Valley WA 99206 Tel: (509) 921 -1000, Fax (509) 921 -1008 c -mail I Walton @spokan e val I cy. org A couple of negotiable issues left over from the Sheriff's contract for law enforcement include the following; (Needs Council review at Study session) 1 SCOPE (Sheriffs Conulliunity Orientated Police Effort) The County currently owns four "old" houses in SV that are used by SCOPE volunteers. Issue #1. does the City want to continue the SCOPE program? + Issue #2. if so, will we agree to buy these home /offices? 2. Was there a decision to authorize the two bicycles for Cal's river patrol? 3. Were funds budgeted for the first bunch (half) of Radar units at $25 4. We need to finalize the purchase one half of the sub- station but make sure that the payment is delayed to 2004. County will spend 570,000 to remodel the entrance. Issue #3, if we do, on what basis to we buy them? a. For $1 (1 understand that Phil H would agree to this but Kate is less amenable to a donation. b. Pay depreciated value, allowing about 50% credit for the % of SV County property taxes paid over the years. (as was done with the sub- station) c. Pay appraised value ?? (no way) Issue #4. Budgeting for Scope. The total "County" budget for SCOPE is $70,000 for 2003. Our share at 26.7% (don't ask) would be $18,600 plus 26.7% of the Lieutenant who supervises the SCOPE program. Annual total for SV is $36,000 or $21 ,000 for the remaining seven months of 2003. Thus if the decision is to continue SCOPE we need to amend the budget for that amount. 1 r Spokane County Animal Control Our Purpose • To protect pubhe safety • To prurnkylr tespoi iibtc pet ownership • Entbrce appliomble animal ordinal= • Cry for all animals housed tit cam shelter • Provide the best sknvtiaeCt possible • To end euthanasia of animals .dal Control Today ▪ P VIL1e sex icab to 205,20) people in our contract eiticy aril unuisorp iael'ed areas • Currently cover 1.725 Kunra3 • k Ckil ikltir I staf dedtk to the animals and thy+ citizens that Nrke serve. • Lropha nis tat quality and matolmr satiRfactiton. 1 'I he Positive Impact of l)og Licensing Programs Calgary's Philosophy °SI'r ...rryr.,p nn... Falk aur oil arr®a. ARAM .ra• - .pr.r,a lima .r rrr,..r..... 4611r, �Glir..n Calgary Animal Services Dogs Impounded Under the Animal Control BY1aw 2001 - 5071 dogs Imp iurukd • 4426 riturtod li + 1,Wtta 86 % • 1492 dri‘cn dtrocll: Ionic 33% - 436 ads 'ptod 8% •188 cutham rcrl 3% The rm.. lime hero 1f/4 Calgary Licensing Program • Why is dog licensing so important" • Wh■ is our program a success" • Legislation • Education/Public Awareness Calgary Licensing Program Whq is licensing so important' • Placing responsibilit■ hack on thc owter • Changing attitudes -long tom • Getting thc animals back home • health of the animals at ask the longer the■• stn. in the shelter • euthanasia rotas decrease Calgary Licensing Program Why is our program a success'' • Combination of effective legislation and education Programs 4 Calgary Legislation • Calgnr ' s Animal Control Bylaw • $37.50 for an unaltered dog • S23.50 be a spayed or ncutcrcxl dug • All dog 3 months of age must he lu en cd 1 annually) • Erne fix owning an unlicensed dog is 5250 00 • Zsm Tdcnnee Policy Calgary Legislation 1999 Pubbc Edur.ation Campign -Zero 1 t 4h:ran.c The PR end advertising campaign ran hum July I to Seplslnbar 15 - A The comsat") se'I MIAMI.] No 1 asran:e' Pact - -111011101XLIFIC tm peceectaon and Cni.03.XM' of *Oft Me h1M axes de Dn a w11net° day mem, 1 uwy Oct nal oft SOletleilf Sealleelahlt 15. they voted = eutensnciely aawd • VOOGD Om - The camelO" vuenosda0 r C 1ngr0 uC tna nwmbers Iaalees clops The haw" hsnds4 penalty anew message ens aPprog 1 lei the Nit lime bllU Calgary Campaign 2001 Public Education Campaign-D your dos haw a license' • r1• campetyn ran tram Pinter 1 In Nov►m•w 18:001 • Essen-UN N drew was s - es nowt grace paste? b mews urecen ed Cla0s to loans 1 trcoroe The locus was on Hang up an rnbalnwa m eau al ate no tore+= pnncy the worm prtaaad cute 1 r•mde at maw trsnsed o' remised apes hearses Calgary Campaign NO2 Public Education Campaign - \I. license is my I ickea I inure • A social In•nwlnp CsnPyn &Ill $ Moue on Wv.odng •O.,... & m Or me* and pesiTIo0rq volunyry compliant* • CJIb•It * 1 to be to boss rims sr roan discretion en6 tM w; Tdetane. Policy rAl mom n edit me camp.On tease Ole foer•a a1111r?loin 011 NOW Rand at.ntar em.nt W e.IpleKpq •e need fie Scorning tot dogs Clop mover! Ina a Net. all crperil•w • Thee type of cw, n wAl Mt me fiamraton toe n+. WcGmmC cal Opolcsa an issue Spokane County Pet License Campaign aimed on Calpery Ammo/ Ssrocn and Wanes es • Z14110' Taleraace Program UP' 11 ...• Spokane County Pet License Fees • D g , •..luts.t sal ou Neutered Nimrod SI3 on • Cali - Non- Nwrend Slll on - Nearsed'SPenad S 1 an •■•.rs A• IA a wt .I asp M or'/a 1 ae - rn. tlrm.e ON• rim :1.4 J4 gees Deer hr •.• M.m•rr a to smarm •. .r0 1lwtn tr a••••••• akar* *ran.47. v jM Pet Population Formula • sv.•• wn..tollb r•yw Oft t Lf• rpm.. Mu rum. 04t0.04411a21V far s ..wa. =mpg ..b IIINia•Nnwhisalingp ea Jae, or Isola& • OA • r.tloo•YY lain«. a ftu i Lf • •{t'4elagba teat* brat s Nab* Me ■ mrfwtdw.wfar.wal ab str Y•••• t p••• Mist *r ad toin/ola Air 1 :11 Clem Amos ad no Miaow, M impeiglin aft. ad Mee Thu itall ow *pad aroma. 4' ..tai. 7W..eau /.rl .twp•. Ye miss s• fun me he w w/.a Y. .► r epee god ..W vay p. r. .rrf/l.swY Pet Population Study ..art. ..n... .....Mtak_l _tar M ME ..�. , ..N% •. n ' nr.s ma 40 IS NO &%.. ... awls p.IN wain MAO 014 di MY ire. to r.w c.r •111 .! MK w w ■va AIMMN% ••.i•. ills iu.yt. 't. ♦ U.rr ••orl .e Jr. 41a R"' !.! *4 rte r , *.1:%4 1•m1w Pet Population Study unincorporated Spokane C'oanty - includes Spokane Valle) Ilurnun Populatrcm = 199,135 Number of 11cxucl olds = 78,092 Total DnEs = 51.775 Total Cats = 55,758 Licensed Dogs = 23,060(443494) Liccnsc 1 Cnts = 8,688(15.5896) 7 Spokane County with the City of Spokane Valley •.tl..r+ avba. N Pas i• Camety •C.nwwlN LMfM Pete 1� •hYwww C.••f, Pet Population Study Cit of Spokane Valley Population Scrvrd = 83.000 Number of ll ouselto1ds = 32.549 Total Dogs = 21.580 Total Cats = 2313 Licensed Dogs = 8,618 (39.94 %) Licensed Cats = 3.592 (15 46%) Spokane County Benefits of Pet Licensing • The license is the pct•s phone can home if it is ever lost • Licensing is the primary smite of revenue that funds animal control prugrtuns. • Licensed animals are mtwc readily rentrnud in their cn nc, and spend less time an the shelrr • Reduces euthanasia of unclaimed animals Spokane County 'Ilse Coal To end the euthanasia ti adoptable animals tt•hile providing prompt professional cost effective animal control and care services to the contmunitr. Spokane County Implementing The Plan! • Ctualu major pct license advertising campaign • Ad ,an luietanw pi tic} on unlicensed pad t wnCT9 of these pets will be cited • Raise the fine for having an unbccnsat pct from $76.00 Rs S200.00 • Make this a wnmuntn wide campaign and invu.: all jurisdictions in atokinc County to Participate Spokane County Pet License Ads crtising Campaign To include: • Newspaper • Ratio • Television • Bull Mailings Where Are We Now? • RFP has gone out to advertising firms and bids have been received. • Committee meeting May 1 to select firm • Award bid. • Set date to implement campaign. The Ore dVelr Marva meth . Ike elio d*rhos swami ft trap it w Oat rp•rrr rrr.or•n campaign 10 I2 14 16 • • Animal Control Cost Comparison ,tr . rewa.•a UM* boob •o■ WO- OM —w 0w0 ■••• A.•• s•Mor •LJO w 1• S• 4. RM 11•N $ h1 •A it. IMAM Ili X% MO �� r Ma Moo •• ••••.• Sw — –s J..= MOB ■• SNOW I ssiM ♦•r o.• 11a III•• WO •%e ...No o.ww• ••11. •I•• 1111 Su•f• loos er yr — •114 Min I PI I••. era •■•w •• .rr -- ►a Spokane Valley Time Study - 2002 Ro for sayicc - mural c ntr officer 1,72 Total animal impounds 1,61:1 • Dogs 1.416 • Cab = !.1469 • Fatal Cab - 345 • Other Animals - 51 Imaatigihon Fgcncy Can. Trapping Program WIur w •11irkd an •O, ,rl, er n c r7 / nr 5 • I . 4 The City of Spokane Valley AND S.C.O.P.E lheriffas C'ornmunits Oriented Policing Effort) April 29, 2003 COCK C.O•P • • • Who We Are: S.C.O.P.E. (Sheriff Community Oriented Policing Effort) Volunteers that provide neighborhood outreach stations to help neighbors facing the mounting pressures, tied to increase growth, diversity & new public safety issues. Our Mission: To provide a safe living environment for the community. To incise citizen's awareness uf. and involvement in, community- oriented services in partnership with the Spokane County Sheriff's Office To foster community spirit. S.C.O.P.E. Programs: Check out some of the programs that are currently available through your local S.C.O.P.E. station. *Business Prowl Cheeks- making sure businesses are secure. •Centennial Trail - trained volunteers working with the Park Service to patrol the trail & trail heads. Community Complaints - helping neighbors work thru neighborhood concerns. *Community Emergency. Response Teams (C.E.R.T.) Volunteers are trained to take care of themselves & others in their communities for thc first three days following a disaster. •COP - Citizens On Patrol. Volunteers patrolling neighborhoods to act as extra eyes & cars for thc Sheriff Office. Data Entry- Volunteers help with special projects entering data for the Sheriff office. •Flagging- trained volunteers helping at events that need traffic control. *Graffiti Task Force- trained volunteers documenting graffiti. •Latent Fingerprint Program- trained volunteers assisting thc Sheriff Office with latent fingerprinting. 'Operation Family ID- fingerprints & digital picture is provided to families in case a family member is missing •Pawn tktail- entering data on pawned merchandise. *Radar Reader Board - volunteers can check out a hand held radar gun & display board to document traffic speed problems in thc community & report back to the traffic office. •Resource Referrals- providing community referral information. *School Patrol - helping to keep children safe in and around schools. *S.C.O.P.E. Basics -the initial training needed to volunteer for the S.C.O.P.E. program. *Sheriff Front Desk - trained volunteers help al the Public Safety Building & the Valley Precinct front desks. •SIRT (S.C.O.P.E. incidence Response Team) trained volunteers assisting deputies when streets need to be blocked & traffic needs to he rerouted due to a accident or other emergency. •Venturing Scout Program for Youth thru the Sheriff Office & the Scouting program *Vacation Home Checks- checking your property while you are away *Victim Call Backs - trained volunteers, working with the Property Crimes Detectives, calling victims of prupeny crimes to give them an update on their case. How You Can Help: Join S.C.O.P.E. & Spokane County Sheriff Office in making a difference in the quality of tire in our community_ For more information contact the S.C.O.P.E. program manager Bonnie Abernethy at 477 -4717 or your local station. CENTRAL VALLEY 928 -3807 Ei)GECI.IFF 477 - 6345 115 N. EveLgn 522 S. 'thiamin Rd TRENTWOOI) 927 -9490 UNIVERSITY 4772582 2400 N. Wilbur #1Q 10621 E. 15•. So what's been going on the last 3 years? • 2000 143 new volunteers trained 60,000 hours, • 2001 160 new volunteers trained 68,816 hours • 2002 ].63 new volunteers trained 105,373 hours! • TOTAL 466 new volunteers 234,189 hours worked Anything Else? • New Programs — Centennial trail Patrol — Restorative Justice — Department of Corrections — Defensive Driving — Radar Reader Boards — Pawn Detail — Marine Patrol (75 trained) (30 trained) (125 trained) (150 trained) (135 trained) (25 trained) (3 stations) Is That All? • Operation Family I.D. — Over 1,100 pictures taken — Valarie /Amber. Plan has been written and adopted • S.I.R.T. 68 members have responded �Pu4 to over 130 call -outs • C.E.R.T. 16 have completed over 40 �N °p 4- €1� hours of training • Venturing /Boy Scouts 5 High Schools with over 100 participants Plus over 20 existing programs that are thriving because of your time and effort! Who are our Partners? • COPS — Spokane Police • DOC- Department of Corrections • Safe Start • RSVP • United Way • Safe Kids Coalition • Neighborhood Watch • D.A.R.E. • WSU • Wash. State Parks • Alzheimer's Assoc. • Friends of Centennial Trail • Spokane Interstate Fair and Expo. And...... • Spokane Housing Authority • Meth. Action Team • Crime Free Multi Housing • Neighborhood Services —City of Spokane • Valley Fire • Department of Emergency Management Just to name a few WHO ARE WE? • S.C.O.P.E. is a Philosophy and Community Perspective, rather than a specific program or new law enforcement tactic. WHAT IS OUR MISSION? • To provide a Safe Living Environment for the Community • To increase Citizen's Awareness of, and Involvement in, Community - Oriented Services in Partnership with the Spokane County Sheriff's Office. • To foster Community Spirit. BACKGROUND • County Facilities Plan • Due Diligence • Regional Possibility NEXT ACTIONS • Council direction MEMORANDUM City of Spokane Valley Study Session March 29, 2003 Council Briefing- Regional Wastewater Treatment REGIONAL, PROPOSAL • New Combined Wastewater and CSO plant at Brown's site. • Current City SANT Plant, new plant and interceptor between to become regional facilities owned by City of Spokane, City of Spokane Valley and Spokane County. Liberty Lake would possibly join by coniract. • All future expansion and all operating and maintenance costs to be shared based on use and reserved capacity. • A new regional agency would he formed run by a board of directors consisting of elected officials from each agency. • The new regional agency would own and operate the regional facilities and bill each entity for its share of all costs. • Each entity would continue to run its own sewer collection system. In our case through a contract with the County for now. • To proceed, a conunittec of elected officials should be formed to work out governance agreement • An interim organization should be set up to complete formation of the regional entity TNTERLOCAL COOPERATION ACT AGREEMENT FOR EST ABLIS} MENT OF THE SPOKANE _RIVER WATER QUALITY ALLIANCE By and Among: CITY OF SPOKANE, CITY OF SPOKANE VALLEY, SPOKANE COUNTY & LIBERTY LAKE SEWER DISTRICT DRAFT :tivi RLOCAL COOPERATION ACT AGREE ENT FOR ESTABLISHMENT OF SPOKANE -RIVER WATER QUALITY ALLIANCE THIS AGREEMENT ( "Agreement ") dated this day of , 2003, is made and entered into by and between the City of Spokane, a municipal corporation of the State of Washington ( "Spokane "); the City of Spokane Valley, a rnun.icipal corporation of the State of Washington ( "Spokane Valley "); Spokane County, a class A county of. the State of Washington ( "Spokane County "); and Liberty Lake Sewer. District, a special purpose district of the State of Washington, ( "Liberty :Lake "), pursuant to Chapter39.34 RCW. The parties are herein individually refen to as "Alliance Members" and collectively as the "the Alliance." _RECITALS - WHEREAS, Spokane, Spokane Valley, Spokane County, and Liberty Lake, by statute, have the power to own, control, manage, and operate systems of wastewater collection and treatment within their respective corporate limits, and in the unincorporated area of. Spokane County respectively; and WHEREAS, Spokane, Spokane Valley, Spokane County, and Liberty Lake are authorized by Chapters 35.92, 36.94, and 39.34 of the Revised Code of Washington to enter into interlocal agreements for cooperative action, with regard to the planning, financing, management. and operation of wastewater collection and treatment facilities; and WHEREAS, pursuant to an interlocal cooperation agreement dated December 11, 1980, the City of Spokane agreed to sell and convey 10 million gallons per day ("10 MGD ") o f the wastewater treatment capacity of the Spokane Advanced Wastewater Treatment Plant ( "SAWTP ") to Spokane County for use by the County to extend sewers to serve the entire Spokane metropolitan area arid eliminate the thousands of septic -tanks located over the Spokane- Rathdrum Aquifer; and WHEREAS, in 1983, Spokane County commenced implementation of the County Sewer Program to connect thousands of houses and businesses located over the Aquifer Sensitive Area ( "ASA ") onto the County sewer system utilizing the SAWTP as the regional wastewater treatment facility; and WHEREAS, in 1996, the County adopted a Comprehensive WastewaterIvlanagement Plan ( "CWIVIP "), to develop strategies to expedite completion of the sanitary sewer program for protection of the aquifer and to satisfy regulations established by the Washington State Department of Health ( "DOW "), and Department of Ecology ( "Ecology "); and WHEREAS, in October 2002, Spokane County adopted an updated Six Year Sewer Construction Capital Improvement Program for the period 2003 through 2008, to complete the construction ofsanitary sewers over the ASA and eliminate the remaining septic tank facilities over the Spokane- Rathdrum Aquifer, and to provide for the development of additional wastewater treatment capacity to serve the remainder of the urban area of the Spokane Valley; and 1 WHEREAS, the City of Spokane is required under applicable provisions fo state and federal law, to eliminate the existing combined sewer overflows ( "CSO ") that occur during wet weather along the main interceptor sewer line that carries wastewater flows to the SAWTP; and WHEREAS, Spokane, Spokane Valley, Spokane County, and Liberty Lake hereby find and determine that this Agreement providing for establishment of the Spokane River Water Quality Alliance to provide additional wastewater collection and treatment facilities to serve the entire Spokane metropolitan area and reduce the impact of combined sewer overflows, is the most cost - effective manner to address storm water and wastewater treatment and disposal issues in the Spokane metropolitan area and is mutually fair and advantageous to all parties; NOW, THEREFORE, by and between the parties hereto, Spokane, Spokane Valley, Spokane County, and Liberty :Lake, it is hereby agreed as follows: ARTICLE I. Definitions As used in this Agreement, the following words, unless the context otherwise dictates, shall have the following meanings: 1.1 Agreement shall he this lnterlocal Cooperation Agreement between Spokane, Spokane Valley, Spokane County, and Liberty Lake for the planning, financing, management, operation and maintenance of a regional wastewater treatment System. 1.2 Alliance shall mean the Spokane River Water Quality Alliance, a nonprofit corporation established by the parties to manage the Spokane Regional Wastewater Treatment System Facilities ( "System "). 1.3 Alliance Board shall mean the duly appointed :Board of Directors of the Spokane River Water Quality Alliance. 1.4 Alliance Discharge and Industrial Pre - Treatment Reeulations shall rnean the regulations adopted by the Alliance Board in. accordance with the requirements of the United States Environmental Protection Agency - General Pre- Treatment Regulations for existing and new sources of wastewater discharge. 1.5 Annual Budget shall mean the System budget for a fiscal year, as adopted or amended by the Alliance Board. 1.6 Capacity Development Charge means the one time connection charge collected from a property developer at the time of issuance of a building permit for each new connection to a local sewer system within the Sewer Service Area of an Alliance Member, and remitted to the Alliance under the terms of this Agreement. 1.7 Costs of Maintenance and Operation shall mean the necessary operating expenses, supplies, current maintenance expenses, expenses of reasonable upkeep and repairs, and insurance and administrative expenses directly related to the operation and maintenance of the System Facilities. 1.8 Debt Service means the principal of interest on, reserve accounts requirement, and any other bond coverage requirement set forth in any resolution or ordinance of any Alliance Member authorizing the issuance of bonded indebtedness for the design or construction of System Facilities on behalf' of the Alliance. 1.9 :Equivalent Residential Unit or "ER.U" means: (1) One separate single .Family residence; (2) With respect to residential duplexes, one per single family unit; (3) With respect to each residential structure having more than two single family residential units, each single family unit shall equal 0.70 ERU; (4) With respect to mobile hone and trailer parks, one per each mobile home or trailer unit; or ( With respect to the wastewater service charge for uses other than residential uses, the monthly discharge of wastewater in units of. 900 cubic feet measured at the source either by water consumption or wastewater discharge-, and with respect to determining the ERU number used to calculate the Capacity Development Charge for other than residential uses, the monthly discharge of wastewater in units of 900 cubic feet estimated pursuant to guidelines established by the Alliance Board. 1.10 Existing System Facilities means any System Facilities developed by any Alliance Member that are in existence and operation as of the effective date of this Agreement. 1.11 Local Collection System means wastewater facilities other th an System Facilities that are owned or operated by an Alliance Member for the local collection, pre - treatment, transmission, and delivery of wastewater flows to System Facilities. 1.12 Libc Lake Sewer Service Area shall mean the existing corporate limits of the Liberty Lake Sewer District. 1.13 New System Facilities means any System Facilities that are developed by the Alliance following completion of the planning, environmental review, site selection, financing and design approval by the Alliance Board in accordance with applicable provisions of state and federal law. 3 1.14 O&M Contract means the agreement approved by the Alliance Board for the operation and maintenance of the System .Facilities. 1.15 Plan means the Spokane Regional Wastewater Management Plan for the collection, treatment and disposal of wastewater using System Facilities as adopted by the Alliance Board. 1.16 Revenues shall mean all earnings, revenue and other monies received by the Alliance from, or on account of, the operation of the System Facilities to provide wastewater treatment and disposal services to the Alliance Members. 1.17 Sewer Fund shall mean the Alliance Sewer Fund into which all of the Revenue of the System is pledged to be deposited. 1.18 Spokane Sewer Service Area shall mean the existing City of Spokane sewer utility service area as it currently exists and will exist on the effective date of this Agreement. 1.19 Spokane Valley Sewer Service Area shall mean the existing corporate limits of the City of Spokane Valley as it currently exists and will exist on the effective date of this Agreement. 1.20 Spokane County Sewer Service Area shall mean the area outside the City of Spokane, the City of Spokane Valley, and Liberty Lake, served by the Spokane County sewer utility. 1.21 Svsteni Bonds shall mean bonds issued by one or more of the Alliance Members on behalf of the Alliance, for the purpose of funding the design and construction of any additional wastewater treatment facilities necessary for the completion of the System, and that are funded by the contributions of Spokane, Spokane Valley, Spokane County and Liberty Lake as payment for a proportionate share in the capacity of the System Facilities. 1.22 System Facilities shall mean the existing SAWTP, the main Interceptor sewer and any additional wastewater treatment or conveyance facilities developed after the effective date of this Agreement by the Alliance, including, but not limited to, trunk sewer lines, wastewater pumping stations, force mains, wastewater treatment facilities and outfall lines, and other improvements, used or useful in the conveyance, treatment, disposal, storage, or management of stormwater or wastewater flows. 2.1 :Purpose: ARTICLE Il. Purposes of the Agreement 2.1.1 The purpose of this Agreement is to provide for the establishment of a new entity, the Spokane River Water Quality Alliance, to control the planning, financing, maintenance and operation of wastewater treatrnent facilities for Spokane, Spokane Valley, Spokane County and Liberty Lake. The Alliance Members intend to form a new nonprofit corporate entity, to be known 4 as the Spokane Water Quality Alliance ('`the Alliance "), pursuant to Chapter 39.34 RCW and Chapter 24.03 RCW. 2.1.2 Control of the Alliance. The Spokane River Water Quality Alliance shall be controlled by a Board of Directors appointed by the Alliance Members, from the members of their respective legislative bodies. 2.1.3 Function of the Alliance. The primary function of the new non- profit corporation will be to carry out the planning, development, operation and maintenance of wastewater ireatmen.t facilities in the Spokane metropolitan area. The Alliance Members intend for the Alliance to function as a regional agency that provides wholesale wastewater treatment collection and disposal services for Alliance Members. 2.1.4 Consolidation of Ownership of S ystem Facili.ties. Spokane, Spokane Valley, Spokane County, and Liberty Lake intend to consolidate the ownership and management of all wastewater treatment facilities in the Spokane metropolitan area so that the entire System is under the management and control of the Alliance. Tt is recognized that this "consolidation" can occur only after all bonds issued by Alliance Members for the construction of additional improvements to existing System Facilities or for the development of new System Facilities have been fully paid. 2.2 Commitment to Provide Wastewater Flows to System Facilities. Spokane, Spokane Valley, Spok.ane County and Liberty .Lake hereby commit to deliver all wastewater sewage flows from their Sewer Service Areas to System Facilities for treatment and disposal. Each Alliance Member agrees to forego the opportunity to individually treat and dispose of the sewage flows from its Sewer Service Area and agrees to share control of, access to, and the wastewater treatment capacity of the System Facilities, and any New System Facilities developed by the Alliance. 2.3 Spokane/Spokane Valley /Spokane County /Liberty Lake Obligations. (a) Pursuant to this Agreement, Spokane, Spokane Valley, Spokane County and Liberty Lake, shall each he responsible for financing, establishing, operating and maintaining a local system for wastewater collection in their respective Sewer Service Areas. (b) Spokane, Spokane Valley, Spokane County and Liberty Lake will authorize the Alliance, commencing on the date of the completion of the New System Facilities, or at such later or earlier date as may be mutually agreed upon by the Alliance Members, to, and the Alliance will, from that time forward, provide all wastewater treatment and disposal services required by the Alliance Members and will collect all Revenues for providing such wastewater treatment service and provide for the payment of any bonded indebtedness incurred by any Alliance Member, on behalfofthe Alliance, for development of New System Facilities. 2.4 Access to System Facilities. The Alliance Members hereby declare and confirm: 5 (a) That this System Wastewater Agreement is not intended as a means to permit one Alliance Member to control the wastewater collection services furnished by any other. Alliance Member within its Sewer Service Area. (b) (c) That each Alliance Member will cooperate with the other Alliance Members to provide access for wastewater flows to the System ..Facilities either by sharing the capacity of its local collection system, if reasonably available, or by facilitating the acquisition of necessary rights -of -ways, franchises, or permits through and under the public streets, right -of -way, and property of each Alliance Member, under reasonable conditions, as necessary to permit access to System Facilities . 2.5 System Revenues and Budgets. 2.5.1 The Alliance shall prepare an Annual Budget for the maintenance, operation and capital improvement of the System Facilities and shall submit the System Annual :Budget to the Alliance Board for review and public comment at least sixty (60) days prior to its adoption. The Alliance shall transmit copies of its proposed Annual Budget to Spokane, Spokane Valley, Spokane County and Liberty Lake for preliminary review and comment prior to submission to the Alliance Board. Within thirty (30) days of receipt of the proposed System Annual Budget, Spokane, Spokane Valley, Spokane County and Liberty Lake shall deliver comments in writing to the Alliance :Executive Director who shall transmit them to the Alliance Board in a timely manner prior to final adoption of the System Annual Budget. 2.5.2 The System Annual Budget shall establish sufficient Revenues to comply with any covenants in any bond ordinance of any Alliance Member authorizing the issuance of System Bonds, and to pay, at the minimum, the following expenses: (a) Costs of maintenance and operation of the System Facilities; (b) Debt service, Bond coverage and reserves on any outstanding System Bonds as required by the ordinances of any Alliance Member authorizing issuance of such bonds on behalf of the Alliance for the improvement of Existing System ;Facilities or the construction of New System Facilities; System costs, including renewals and replacements necessary, in the opinion of the Alliance hoard, to maintain System Facilities in proper condition to meet the requirements of any state and federal wastewater discharge permits, or other goverment requirements. 2.5.3 Since the residents ofSpokane, Spokane Valley, Spokane County and Liberty Lake will all benefit from this agreement, it is the intent hereof that customers in the respective Sewer Service Areas of each Alliance Member shall pay for the cost of wastewater treatment service provided to them, but no resident of any Alliance Members Sewer Service Area shall be required to 6 BRIEFING PAPER Department of Public Works & Utilities April 28, 2003 Subject: Ecology's goal (per the WAC) is for Spokane to have no more than one "combined sewer overflow" per year via each of our 24 outfalls by 2017. A proposed regional treatment plant may help accomplish this. Background: Spokane County recently proposed a new treatment plant near Trent and Freya to serve the Spokane valley. The City of Spokane subsequently proposed the plant be regional and also handle part of Spokane's wet weather flows, the intent being to treat the whole more economically. Representatives from Ecology, Spokane County, Spokane, and Spokane Valley, and Liberty Lake met on April 15, 2003 to discuss the preliminary analysis and capital costs for four (4) sites. Impact: A regional plant could save $20 - $50 million in capital cost. Spokane County's proposed plant is estimated to cost about $110 million. The 2025 capacity is projected at 12 million gallons per day (mgd) for sanitary flow. Spokane itself faces $330 million in interceptor system and plant improvements for wet weather flows in order to reduce the annual overflow volume from 80 million gallons (MG) to 8 -10 MG. Capital cost for this scenario is about $440 million. In contrast, it appears that a regional plant able to treat sanitary and wet weather flows would cost $390 -$420 million at the Brown Building Materials site. That cost would range up to about $500 million if sited three miles further east near the City Limit. The 2025 capacity is projected at 26 mgd; 12 from Spokane, 12 from Spokane Valley, and 2 from Liberty Lake. The $210 million capital cost for the sanitary component might be shared 12:12:2 accordingly. Spokane would pay the $180 -- $210 million incremental cost for the wet weather component. This scenario would reduce Spokane's overflow volume even further to 6 -7 MG. Action: That City staff continue evaluating the proposed regional treatment plant. For further information on this subject contact Roger W. Flint, Division Director for Public Works & Utilities at 625 -6272. Slide 1 CSO Regulations Chapter 173 -245 WAC: 0Frequency: " ... control of each CSO such that an average of one untreated discharge may occur per year." — Applied to each discharge. water Quality: "CSOs shall not violate water quality standards in receiving waters (numeric standards or the beneficial uses)." Slide 2 Spokane CSOs History ()Pre -1980 CSO: 33 separate discharge points 1,000 untreated discharges per year 800 million gallons per year o lst Phase CSO Reduction: 24 separate discharge points 450 untreated discharges per year 80 million gallons per year Proposed 2n Phase CSO Reduction: 15 -22 separate discharge points 15 -22 untreated discharges per year 6 -10 million gallons per year Slide 3 CSO Separation Store/ Eastside Alternative Treat Plant CSO Cost $360M $270M $180 -210M Eastside $110M . $110M $210M Plant Cost (1.2mgd) (1.2mgd) (26mgd) SAWTP Cost $60M $60M 0 Total $530M $440M $390 -420M Discharges 24 24 22 (Untreated) ( CSO Volume 0 8 -1.OMG 6 -7MG (Untreated) Slide 4 Potential Locations c�A or near Brown's Building Supply cAt or near Stockyards cklAt or near Playfair c or near City of Spokane Limits %ieturn to: Board of County Commissioners Clerk of the Bova rd 1116 W. Broadway Spokane, Washington 99206 Clean Draft Version #4 -March 31, 2003 DMA (2 j q,Z9 id3 Interlocal .Agreement Between the City of Spokane Valley and Spokane County Regarding Wastewater Management THIS AGR1''Ei%fENT, made and entered into this day of April, 2003, by and between the CITY OF SPOKANE 'VALLEY, Washington, a municipal corporation of the State Washington, having offices for the transaction of business at 11707 East Sprague Avenue, Suite 106, Spokane Valley Washington, 99206 hereinafter referred to as the "CITY ", and SPOKANE COUNTY, a political subdivision of the State of Washington, having offices for the nsaction of business at 1116 West Broadway, Spokane Washington, Washington 99260, hereinafter referred to as the "COUNTY," jointly referred to, along with the CITY, as the "r'ARTIES." _' ge1of9 WITNES.SE'1H: WIICRE.AS, the CITY is located in the Aquifer Protection Area established by the COUNTY by Ordinance 85 -061 dated July 30, 1955; and WHEREAS, prior to the incorporation of the CITY, the COUNTY had, with the direction and approval of the State of. Washington Department of Ecology (DOE), begun the extension of sanitary sewers within the Aquifer Protection Area, which area includes that area now incorporated as the City of Spokane Valley, following a program to be completed in accordance with the plan developed by the COUNTY; and WHEREAS, the COUNTY has created a Utilities Division within the Public Works Department capable of implementing the completion of the sanitary sewer program to standards acceptable to the CITY; and WHEREAS, the COUNTY has prepared and adopted the Spokane County 2001 Comprehensive Wastewater Management Plan (Plan) for implementation of a sewer program for .i.e Urban Growth Areas within the Aquifer Protection Area; and WHO IEREAS, the CITY wishes to see the completion of the sanitary sewer system to protect and serve the CITY's residents, businesses, and the aquifer, and Clean Draft Version #4- March 31, 2003 WHEREAS, the COUNTY has received an Extended Grant from the State of Washington Centennial Clean Water Fund to be used to reduce the cost impacts of sewer construction in the Aquifer Protection Area (APA); and WHEREAS pursuant. to the provisions of chapter 36.36 RCW, the citizens of the COUNTY voted to implement an APA Fee to subsidize the cost of sewers, which Fee will sunset in year 2005 unless it is reauthorized by the voters; and WHEREAS, the COUNTY has historically allocated the one-eighth of 1% local option sales tax revenues collected pursuant to RCW 82.14.030(2) to the sewer utility to subsidize the cost of sewers; and WHEREAS, the COUNTY has accumulated substantial fund balances in the sewer utility fund from sales tax allocations and APA Fees; and WHEREAS, a significant part of the APA Fees and sa.les tax revenues were contributed from within the area of the CITY; and WHEREAS, the COUNTY has a policy of assisting property owners by reducing the net cost of the Capital Facilities Charge Rate (CFR) paid by each property within the sewer program; and WHEREAS, the COUNTY and CITY are obligated to complete the elhnination of septic tanks in the Urban Growth Area by extending sewer service to all properties to the extent practicable; and WHEREAS, the COUNTY owns, operates, and maintains all of the existing public sewer system within the CITY; and WHEREAS, the CITY desires that the COUNTY continue to own, operate, and maintain the public sewer system within the C['!'Y, NOW, THEREFORE, for and in consideration of the mutual promises set forth herein, the PARTIES hereto do mutually agree as follows: SECTION 1: OWNERSHIP, OPERATIONS, MAINTENANCE AND ADMINISTRATION Page 2of9 The CITY delegates authority to the COUNTY to own, operate and maintain the sanitary sewer system (System) within the CITY as a public utility. For the purpose of this Agreement the terminology "System" shall mean all publicly owned sewers, manholes, appurtenances, and pumping stations within public rights of way or within public easements within the CITY. Clean Draft Version 44 -March 31, 2003 l -2 The CITY shall grant a franchise to the COUNTY for use of CITY public right of way for the purpose of providing said sanitary sewer service. There shall be no cost to the COUNTY for said franchise. • 1 -3 The CiTY shall adopt the provisions of Spokane County Code Chapter 8.03 in its entirety. The C1TY shall adopt future revisions made by the COUNTY to Spokane County Code Chapter 8.03 within 90 calendar days of the date of adoption by the COUNTY. 1 -4 The C1TY delegates authority to the COUNTY to enforce the provisions of Spokane County Code Chapter 3.03 within the CiTY. CITY shall be responsible for initiating any civil and/or criminal litigation for enforcement through its own legal counsel. 1 -5 All permits issued by the COUNTY for connection to the System shall be reported to the CITY. The COUNTY will direct sewer installers to the CITY for permits to work in the CITY rights of way. CITY shall retain all fees for right of way permits. 1 -6 Each year in January, the COUNTY will report to the CITY (i) System extensions completed for the previous calendar year, (ii) the number of actual connections (ERU) completed the previous year, and (iii) the total ERU count for the System within the CITY. 1-7 The COUNTY shall be delegated the authority to administer and enforce connection requirements to the sewer system, in accordance with Spokane County Code Chapter 8.03. COUNTY shall submit an annual report in January of each year listing the number and address of all properties where sewer service is available but which have not completed the connections to the System. 1 -8 The COUNTY, through its Board of County Commissioners will establish, set, and adopt all rates and charges for the sanitary sewer system. To the maximum extent possible, rates and charges will be based on cost of service. If the cost of service varies substantially for a class of customers inside the CiTY compared to outside., differential rates may be adopted. s aco6aHtt , ot-to counr tc f • cr . f l`nan --eF1 Y t • may . e • . • . un or 1 e puituraarerar 1 -9 The COUNTY, consistent with R.CW 36.94.140 and RCW 35.67.020, shall set monthly sewer service fees based on the cost of operation and maintenance of the System including current costs for treatment of the wastewater. Currently, wastewater treatment is at the City of Spokane Advanced Wastewater Treatment Facility (SAWT1) for which the COUNTY has a contract with the City of Spokane for up to 10 million gallons per day of capacity. The COUNTY shall endeavor to maintain the cost of treatment capacity, including both present and future capacity required to serve the CITY, at the lowest practicable cost to CITY sewer users. Page 3 of 9 1 -1.0 CiTY and COUNTY agree that the future revenues for new treatment plant capacity, upgrades of the SAWTP, interceptors and pumping stations will be generated through a combination of General Facilities Charges (GFC's) and Wastewater Treatment Plant Charges. CITY agrees that subsidies for GFC's for new development should be eliminated, and that GEC's should be set at a level to generate adequate revenues to pay for new treatment plant capacity. COUNTY agrees that surplus revenues (above the amount necessary to subsidize CFR's) in the reserve funds will be used to offset the cost of new wastewater treatment plant capacity. Clean Draft Version #4 -March 31, 2003 Annually, prior to adoption, the COUNTY will provide the CITY with the proposed Capital Improvement Plan (CIP) and proposed Capital Facilities Rates (CFR.'s) for extension and operation of the System within the CITY. SECTION 2: PLANNING, DESIGN, AND CONSTRUCTION OF SEWERS 2 -1 The COUNTY will update the Spokane County 2001 Comprehensive Wastewater Management Plan (Plan) as necessary to conform to the Spokane County Comprehensive (landuse) Plan and when revisions to Plan policies are necessary. 2 -2 The COUNTY shall be responsible for diligently pursuing the. completion of the sanitary sewer system and septic tank elimination program (STEP) in accordance with the Plan and the Six Year Sewer Construction Capital Improvement Program, as amended annually. This responsibility shall include the planning, design, and construction of new sewers, as identified in the Plan, within the System through the Life of this Agreement. 2 -3 The COUNTY may extend the System to areas outside of the CITY, provided that adequate sewer capacity is maintained to serve properties within the CITY. Extension of sewer service outside of the CITY shall not cause additional costs to accrue to CITY sewer users. 2 -4 The COUNTY shall restore all CITY streets, in which sewer construction takes place, with full width reconstruction of the street base, surface and drainage to standards approved by the CITY, which standards shall not be less than the standards adopted and applied by the COUNTY prior to incorporation. The CITY shall pay for all additional costs to provide full width pavement, beyond the normal trench width pavement replacement. At the beaima_uig of each construction season, COUNTY staff in collaboration with CITY staff will evaluate the condition of streets and roads within the CITY, and determine the scope and cost for full width pavement in that year's projects. Full width pavement will not be included in the construction projects for the next construction season until the CITY and COUNTY staffs' agree, in NNTiting, to the scope and budget for full width paving.. During the construction period, COUNTY will tfbd provide monthly invoices to the CITY for the full width paving completed, and CiTY aptrter shall provide payment to the COUNTY within 30 calendar days. Page 4 of 9 Page 5of9 Clean Draft Version #4 -March 31, 2003 2 -5 The COUNTY shall continue to actively pursue grants and low interest loans to offset costs of the sewer construction program. Grants and loans shall be applied proportionally to COUNTY sewer customers outside and inside of the CITY. 2 -6 The COUNTY will pursue the reauthorization of the Aquifer Protection Area Fees as provided for in Chapter 36.36 RCW to reduce the cost of sewers to users of the System. The CITY shall pass a resolution to support this effort to obtain additional funds to reduce the cost of sewers to City residents and properties. 2 -7 The COUNTY shall continue to provide a subsidy to the cost of Capital Facilities Rates using the computational method currently in effect, within the limits of available funds for the subsidy. A copy of that method is attached hereto as Attaclunent "A" and incorporated herein by reference. The COUNTY may use Sewer Reserve Fund monies or such other sources as the COUNTY may elect to fund this subsidy. For the purpose of this Agreement the terminology "Sewer Reserve Fund" shall mean those monies reflected in Budget Funds 403 and 436, indicated as Beginning and End Fund Balances. s contribute any additional funds to this subsidy. 3 SECTION 3: WASTEWATER TREATMENT PLANT CAPACITY The CiTY will not be obligated to 3 -1 The CffY and COUNTY agree to work jointly to plan for the future wastewater treatment capacity needed by the CiTY and by the COUNTY for unincorporated areas. Such planning shall include the possibility of a regional system to provide capacity to the City of Spokane, the COUNTY, the CITY, and other governmental units. This Agreement does not serve as approval by the CITY of the Wastewater Treatment plan now being finalized by the COUNTY. Such approval can only result from the above - referenced joint planning effort and an Amendment to this Agreement, or through a separate Interloca1 Agreement. 3 -2 This ement does not convey any ownership or rights regarding wastewater treatment plant the COUNTY owns at the time of execution of this Agreement. Until an Interlocal , • + t for new regional wastewater treatment capacity is executed, the COUNTY may determm t. ae use of additional treatment capacity by the CITY must be limited to new sewer connections • 1 esulting from Septic Tank Elimination within the CITY. SECTION 4: NOTICE All notices or other communications given hereunder shall be deemed given on: (1) the day such notices or other communications are received when sent by personal delivery; or (ii) the third day following the day on which the same have been mailed by first class delivery, postage prepaid addressed to COUNTY at the address set forth below for such Party, or at such other address as COUNTY shall from tine -to -time designate by notice in writing to the other PARTIES: Clean Draft Version 44 -March 31, 2003 COUNTY: Spokane County Chief Executive Officer or his/her authorized representative 1116 \Vest Broadway Avenue Spokane, Washington 99260 CITY: City of Spokane Valley City Manager or his/her authorized representative Redwood Plaza 11707 East Sprague Avenue, Suite 106 Spokane Valley, Washington 99206 SEC1'1 :ON 5: COUNTERPARTS This Agreement may be executed in any number of counterparts, each of which, when so executed and delivered, shall be an original, but such counterparts shall together constitute but one and the same. SECTION 6: ASSIGNMENT No party may assign in whole or part its interest in this Agreement without the written approval of all other PARTIES. SECTION 7: IAA I31LITY (a) COUNTY shall indemnify and hold harmless CITY and its officers, agents, and employees, or any or them from any and all claims, actions, suits, liability, loss, costs, expenses, and damages of any nature whatsoever, by any reason of or arising out of any negligent act or omission of COUNTY, its officers, agents and employees, or any of them relating to or arising Out of perfontiing services pursuant to this Agreement. In the event that any suit based upon such claim, action, loss, or daunaees is brought against CITY, COUNTY shall defend the same at its sole cost and expense; provided that CITY reserves the right to participate in said suit if any principle of governmental or public law is involved; and if final judgment in said suit be rendered against CITY, and its officers, agents, and employees, or any of them, or jointly against CITY and COUNTY and their respective officers, agents, and employees, COUNTY shall satisfy the same. (b) CITY shall indemnify and hold harmless COUNTY and its officers, agents, and employees, or any of them from any and all claims, actions, suits, liability, loss, costs, expenses, and damages of any nature whatsoever, by any reason of or arising Out of any negligent act or omission of CITY, its officers, agents arid employees, or any of them relating to or arising out of performing services pursuant to this Agreement. In the event that any suit based upon such claim, action, loss, or damages is brought against COUNTY, CITY shall defend the same at its sole cost and expense; provided that COUNTY reserves the right to participate in said suit if any principle of governmental or public law is involved; and if final judgment in said suit be rendered against COUNTY, and its officers, agents, and employees, or any of them, or jointly against COUNTY and CITY and their respective officers, agents, and employees, CITY shall satisfy the same. Page 6 of 9 (c) The foregoing indemnity is specifically intended to constitute a waiver of each party's immunity under Washington's Industrial insurance Act, Chapter 51 RCW, respecting the other party only, and only to the extent necessary to provide the indemnified party with a full and complete indemnity of claims made by the indemnitor's employees. The PARTIES acknowledge that these provisions were specifically negotiated and agreed upon by them. (d) COUNTY and CITY agree to either self insure or purchase polices of insurance covering the matters contained in this Agreement with coverages of riot less than 55,000 per occurrence with $5,000,000 aggregate limits including for ENGINEERS professional liability and auto liability coverages. SECTION 8: REEATiONSHIP OF TIIE PARTIES The PARTIES intend that an independent contractor relationship will be created by this Agreement. No agent, employee, servant or representative of COUNTY shall be deemed to be an employee, agent, servant or representative of CITY for any purpose. Likewise, no agent, employee, servant or representative of CITY shall be deemed to be an employee, agent, servant or representative of COUNTY for any purpose. SECTION 9: MODIFICATION This Agreement may be modified in wilting by mutual written agreement of the PARTIES. SECTION 10: DURATION This Agreement shall be effective as of the date set forth herein above and shall continue until terminated by mutual consent of both the CITY and COUNTY. SECTION 1.1: TERMINATION SECTION 12: PROPERTY AND EQUIPMENT Page 7 of 9 Clean Draft Version 114 -March 31, 2003 This Agreement. may be terminated only by mutual consent of both the C.ITYY and COUN"T"Y. Termination shall be accomplished by execution of a formal Termii.nation Agreement.. The "Termination Agreement shall address transfer of assets, transfer of employees, transfer of fund balances, establishment of system value, payments, transfer of debts, and all other aspects of an equitable termination of this Agreement. In the event that the CITY and COUNTY cannot agree on the content of a Termination Agreement, both parties agree to appoint a mutually acceptable mediator to attempt to resolve all disagreements regarding the content of a Termination Agreement. Only if mediation fails will either party take legal action regarding termination. The ownership of all property and equipment utilized by the COUNTY under the terms of this Agreement shall remain with the COUNTY upon termination unless provided herein to the contrary. Clean Draft Version 44 31- 2003 SECTION 13: ALL WRITINGS CONTAINED HEREIN/BINDING EFFECT This Agreement contains teffr and conditions agreed upon by the PAR17 hS- The. PARTIES TIES agree that there are no other understandings, oral or otherwise, regarding the subject matter of this Agreement. This .Agreement shall be binding upon the PARTIES hereto, their successors and assigns SECTION 14: VENUE STIPULATION This Agreement has been and shall be construed as having been made and delivered within the State of Washington and it is mutually understood and agreed by each party that this Agreement shall be governed by the laws of the State of Washington both as to interpretation and performance, Any action at law, suit in equity or judicial proceeding for the en.forceinent of this Agreement, or any provision hereto, shall be instituted only irk courts of competent jurisdiction within Spokane County, Washington. SEC Rai.; ] 5: SE l'Y It is understood and agreed among the PARTIES that if any parts, terms or provisions of this Agreement are held by the courts to be illegal, the validity of the ireniainiiig portions or provisions shall not be affected and the rights and obligations of the PARTIES shall not be affected in regard to the remainder of the Agreement. If it should appear that any part, term or provision of this Agreement is in conflict with any statutory provision of the State of Washington, then the part, term or provision thereof that may he in conflict shall he deemed inoperative and null and void insofar as it may be i.n conflict therewith and this Agreeinient shat] be deemed to modify to conform to such statutory . provision. S1F CTTON 16: RECO.RII}S All public record prepared, owned, used or re by COUNTY in conjunction wieh this Agreement shall be deemed CITY property and shall be made available to CITY upon request by the CITY Manager. COUNTY will notify CITY of any public disclosure request under chapter 42.17 RW for copies or viewing of such records as well as the PROSECUTOR'S response thereto. SECTION 17: fh1ADINCS 'Me section headings appearing in this Agreement have been inserted solely for the purpose of convenience and ready reference. En no way do they purport to. and shall not be deemed to define, limit or extend the scope or intent of the sections to which they pertain, Page ti of 9 SECTION ,18: STATIONARY CITY agrees COUNTY will use COUNTY'S stationary in conjunction with meeting its responsibilities under the terms of this Agreement. IN WITNESS \VEIER1?,OF, the parties hereto have executed this Agreement on the date and year opposite their respective signatures. DATED: BOARD OF COUNTY CONLMISSIONERS OF SPOKANE, COUNTY, WASHINGTON ATTEST: VICKY M. DALTON CLERK OF THE BOARD BY: Daniela Erickson, Deputy M. KATE MCCASLIN DATED: CITY OF SPOKANE VALLEY: Attest: By: Its: Acting City Clerk, (Title) Approved as to form only: Acting City Attorney Page 9of9 JOHN ROSKELLEY Clean Draft Version I4 -March 31, 2003 PHILLIP D. HARRIS, Chair DATE ACTION IS REQUESTED: April 29, 2003 APPROVED FOR COUNCIL PACKET: City Manager Dept. Read Attorney Approve As To Form SUBM:I I.'ri D BY: Don Morrisoii. ALTERNATT TE S: Leave as is. CITY OF SPOKANE VALLEY REQUEST FOR COUNCIL ACTION Agenda Bill No. TITLE: Adopting a Revised TYPE OF ACTION: Employee Position Classification and Monthly Salary Schedule for 2003. X Ordinance AT`hA.0 I_I MENTS: R.esolution • Replacement Exhibit "A" of Adopted Budget (p. 23) Motion Other STAFF RECOMMENDS iNDS COUNCIL 1VLAKE A MOTION TO: Adopt the Ordinance as written 'DISCUSSION: Council appointed committee of Steve Taylor, Dick Denenny, and Gary Schimmels to review the adopted salary schedule. The Committee determined to broaden the support services grades to allow for. underfilling (starting people at a lower pay rate) when appropriate and fine tuning other positions based - upon changing conditions. It i.S also proposed by the Manager to add an Electrical Inspector position in case the City opts for its own electrical inspection service to more fully complete a true "one stop" permit center. • FISCAL IMPACT: May reduce payroll costs depending upon grade and step of employee appointments. SOURCE OF FUNDS: Adopted Budget AMOUNT BUDGETED: Salaries were budgeted at midpoint of existing range. AMOUNT NEEDED FOR PROJECT: Adopted Budget CITY OF SPOKANE VALLEY SPOKANE COUNTY WASHINGTON ORDINANCE NO. • AN ORDINANCE OF THE CITY OF SPOKANE VALLEY, WASHINGTON REPLACING TICE ADOPED EMPLOYEE 1'OSI'F ION CLASSIFICATION AND 2003 MONTHLY SALARY SCHEDULE OF THE CITY WHEREAS, the City Council adopted the 2003 Employee Position Classification and Salary Schedule as Exhibit "A" of the adopted 2003 Annual Budget, and WHEREAS, it is the intent of Council to authorize the City Manager to underfill a given position. in order to respond to changing market conditions, or when a particular candidate or employee may not possess the full set of desired qualifications to merit appointment at the .normal wade of the position under consideration, and WF h: EA.S, the City Council desires to broaden a number of pay grades associated with specific positions to better meet labor market tre.uds and fluctuations, and to assure the most expeditious use of budgeted payroll funds; NOW THEREFORE, the City Council of the city of Spokane Valley, Washington, do ordain as follows: Section 1. Revised Salary Schedule. Exhibit "A" (Employee Position Classification and Monthly Salary Schedule) of Ordinance No. 62 which adopted the 2003 Annual. Budget of the City is hereby repealed and replaced with Exhibit "A" attached hereto, and by this reference thereto incorporated herein as if fully set forth. Section 2. Effective Date. This ordinance shall be in full force and effect on the official date of incorporation provided publication of this ordinance or a summary thereof occurs in the official newspaper of the City as provided by law. Passed by the City Council of the City of Spokane Valley on , 2003. Interim City Clerk, Ruth Muller Approved as to Form: Mayor, Michael :DeVlerning Interim City Attorney, Stanley M. Schwartz Date of Publication : Effective Date: POSITION TITLE City Manager Deputy City Manager Community Development Director Finance Director Public Works Director Parks and Recreation Director City Engineer Planning Manager Building Official Senior Engineer Deputy City Attorney City Cleric Senior Planner Accounting Manager IT Specialist Associate Planner Assistant Engineer Public Works Superintendent Accountant/Budget Analyst Administrative Analyst Assistant Planner Building Inspector 11 Plans Examiner CIS Technician Engineering Technician Maintenance /Construction Inspector Recreation Coordinator Code Enforcement Officer Building Inspector I Planning Technician Deputy City Clerk Senior Center Specialist Administrative Assistant Permit Specialist Accounting Technician Office Assistant II Office Assistant I Temporary Recreation Assistant Temporary Clerical Assistant Exhibit "A" EMPLOYEE POSITION CLASSIFICATION 2003 Monthly Salary Schedule GRADE SALARY RANGE NA 21 21 21 21 19 19 18 18 17 16 16 16 16 15 15 15 15 14 14 14 14 14 14 14 13 -14 13 -14 13 13 13 12 -13 12 -13 11 -12 11 -12 11 -12 10 -11 9 -10 5 5 Unclassified $7,020 $7,020 $7,020 $7,020 $5,686 $5,686 $5,118 $5,118 $4,606 $4,145 $4,145 $4,145 $4,145 $3,731 $3,7:31 $3,731 $3,731 $3,358 $3,358 $3,358 $3,358 $3,358 $3,358 $3,358 $3,022 $3,022 $3,022 $3,022 $3,022 $2,720 $2,720 $2,448 $2,448 $2,448 $2,203 $1,983 $1,301 $1,301 $9,000 $9,000 $9,000 $9,000 $7,290 $7,290 $6,561 $6,561 $5,905 $5,314 $5,314 $5,314 $5,314- $4,783 $4,783 $4,783 $4,783 $4,305 $4,305 $4,305 $4,305 $4,305 $4,305 $4,305 $4,305 $4,305 $3,874 $3,874 $3,874 $3,874 $3,874 $3,487 $3,487 $3,487 $3,138 $2,824 $1,668 $1,668 Position Title Grade 2003 Range City Manager Unclassified Deputy City Manager 21 $ 6,964 - $ 9,000 Community Development Director 21 6,964 - 9,000 Finance Director 21 6,964 - 9,000 Public Works Director 21 6,964 - 9,000 Parks and Recreation Director 19 5,641 - 7,290 City Engineer 19 5,641 - 7,290 Senior Engineer 18 5,077 - 6,561 PlanninQManager 18 5,077 - 6,561 Building Official 18 5,077 - 6,561 City Clerk 16 4,112 - 5,314 Senior Planner 16 4,112 - 5,314 Accounting Manager 16 4,112 - 5,314 IT Specialist 15 3,701 - 4,783 Associate Planner 15 3,701 - 4,783 Recreation Coordinator 15 3,701 - 4,783 Assistant Engineer 15 3,701 - 4,783 Public Works Superintendent 15 3,701 - 4,783 Accountant/Budget Analyst 14 14 3,331 - 4,305 3,331 - 4,305 Administrative Analyst Assistant Planner 14 3,331 - 4,305 Building Inspector II 14 3,331 - 4,305 Plans Examiner 14 3,331 - 4,305 GIS Technician 14 3,331 - 4,305 Engineering Technician 14 3,331 - 4,305 Deputy City Clerk 13 2,998 - 3,874 Code Enforcement Officer . 13 2,998 - 3,874 Building Inspector I 13 2,998 - 3,874 Planning Technician 13 2,998 - 3,874 Administrative Assistant 12 2,698 - 3,487 Permit Specialist 12 2,698 - 3,487 Accounting Technician 12 2,698 - 3,487 Maintenance. Worker II 12 2,698 - 3,487 Office Assistant II 11 2,428 - 3,138 Maintenance Worker I 11 2,428 - 3,138 Office Assistant I 10 2,185 - 2,824 3/19/2003 10:58 AM EMPLOYEE POSITION CLASSIFICATION MONTHLY SALARY SCHEDULE 2003 Salary Schedule 23 EXHIBIT A 1' DATE ACTION IS REQUESTED: April 29, 2003 APPROVED FOR COUNC:I_I:, PACKET: City Manager. Dept. head Attorney Approve As To Form SUBMITTED BY: Don Morrison FISCAL IMPACT: NA SOURCE OF FUNDS: NA AMOUNT BUDGETE NA AMOUNT NEEDED FOR PROJECT: NA CITY OF SPOKANE 'VALLEY REQUEST FOR COUNCIL ACTION Agenda Bill Nu. TITLE: TYPE OF ACTION: RESOLUTION ADOPTI'ING JOB DESCR:I VI'EONS A�l ' " ACI- AMM'S: Position Descriptions Binder STAFF RECOMMENDS COUNCIL MAKE A 1\I:OTION TO: Adopt Resolution as written DISCUSSION: All progressive municipal corporations develop and maintain an up -to -date position classification system. The system presented here is based upon generally accepted principles and practices of position classification, and reflect "post -ADA" practices. The City Council has a legitimate interest in assuring that the positions they have approved and funded perform their intended functions, and that employee selection is based upon reasonable and job - related standards. Once positions are initially adopted, most City Councils leave maintenance and update of the position description to the City Manager and trained HR professionals, but may periodically exercise their oversight function when they desire to review a certain position classification. ALTER\ Leave to the City Manager and I-1R Manager to approve. Ordinance Resolution Motion Other WIIER.EAS, the City Council adopted Ordinance No. 44, which, in part, provided for Council approval of any "conditions of employment" that.may be placed on City employees; and WITFRI AS, various position descriptions developed for City positions contain minimum qualifications and special requirements that are required to be met; and WHEREAS, the Council recognizes that a position description is a dynamic document that should be periodically updated as duties and responsibilities change over time, and as changing technology, services, methods, policies, etc. require new knowledge, ability or skill.. WHEREAS, the Council desires to approve the initial position descriptions that have been developed for all classified positions in the City service; • NOW TJ-IE:R FORE, be it resolved by the City Council of the City of Spokane Valley, Spokane County, Washington, as follows: Section 1. Position Descriptions Adopted. The City of Spokane Valley position descriptions, attached hereto as Attachrnent. "A ", and by this reference thereto incorporated herein as if fully set forth, are hereby adopted. Section 2. Periodic Review and Update. The City Manager is hereby authorized and directed to periodically review and update all position. descriptions to assure that the duties and responsibilities of the position are kept: current, and that the uecessa.ry knowledge,' ability, skills, and other necessary traits necessary to successfully perform the position are maintained. Section 4 Effective Date. This Resolution shall be in full. force and effective upon adoption. ATTEST: Adopted this day of April, 2003. Interim City Clerk, Ruth Muller .Approved as to Form: CI 1"Y OF SPOKANE, VALLEY SPOKANE COUNTY, WAS'LflNGTON RESOLUTION NO. 03- A RESOLUTION OF TT) E CITY OF SPOKANE VALLEY, SPOICA.NE COUNTY, WASHINGTON, ADOPTING :JOB DESCRIPTIONS FOR ALL CITY POSITTONNS. City of Spokane Valley Mayor Michael DeVlcming Interim City Attorney, Stanley M. Schwartz • CITY OF SPOKANE VALLEY :REQUEST FOR COUNCIL ACTION Agenda Bill No. DATE ACTION IS REQUESTED: Attorney Approve As To Form TITLE: Adopting a :Pay :Plan TYPE OF ACTION:. for the City April 29, 2003 Ordinance ATTACHME N' ('S : APPROVED FOR • Pay Ilan. a :Resolution COUNCIL PA E'F: Motion City Manager Other Dept. Head SllfiiVl l`I:':I:':El) BY: Don Morrison STAFF R.ECOiY[iVIENUS COUNCIL MAKE A MOTION TO: Adopt the Resolution as written .DISCUSSION: Council. considered two alternative pay plans. One was a fixed step plan consisting of six pay steps. Progression from one step to the next is annual based upon longevity. The other was a combination plan with four fixed steps and an open range where progress would be based on merit pursuant to accomplishment of a performance plan. ALTERNATIVES: Develop pay plan with more or fewer steps. Simply leave the minimum and maximum range in tact and grant all increases based an the accomplishment ofa performance plan. FISCAL IMPACT: Employees will work up over time to the maximum (journeyman) rate of pay. SOURCE O. FUNDS: Adopted Budget AMOUNT 11 UJ.1.)GETED: Salaries were budgeted at midpoint of range. Ai\1C)'UNT NEEDED FOR PROJECT: Adopted Budget EXHIBIT "A" City of Spokane Valley 2003 Pay Plan GRADE BASIS Step 1 Step 2 Step 3 Step 4 0 % -6% YEAR BASED ON PERFORMANCE MAXIMUM 1 Monthly 768 799 831 864 985 - Annual • 9216 9588 9972 10368 11820 Hourly 4.43 4.61 4.79 4.98 5.68 2 Monthly 948 986 1025 1066 1216 Annual 11376 11832 12300 12792 14592 Hourly 5.47 5.69 5.91 6.15 7.02 ' 3 Monthly 1054 1096 1140 1186 1351 Annual 12648 13152 13680 14232 16212 Hourly 6.08 6.32 • 6.58 6.84 7.79 4 Monthly 1171 1218 1267 1318 1501 Annual 14052 14616 15204 15816 18012 Hourly 6.76 7.03 7.31 7.60 8.66 5 Monthly 1301 1353 1407 1463 1668 Annual 15612 16236 16884 17556 20016 Hourly .7.51 7.81 8.12 8.44 9.62 6 Monthly 1445 1503 1563 1626 1853 Annual 17340 18036 18756 19512 22236 Hourly 8.34 8.67 . 9.02 9.38 10.69 7 . Monthly 1606 1670 1737 1806 2059 Annual 19272 20040 20844 21672 24708 Hourly 9.27 9.63 10.02 10.42 11.88 8 Monthly 1785 1856 1930 2007 2288 Annual 21420 22272 23160 24084 27456 Hourly 10.30 10.71 11.13 11.58 13.20 9 Monthly 1983 2062 2144 2230 2542 Annual 23796 24744 25728 26760 30504 Hourly 11.44 11.90 12.37 12.87 14.67 4/1012003 1 CITY OF SFOKANk' SPOKANE COC i T ,'4 .RfNGTONT • fa soiarimii NO. 03- A. E ;SO1L•tiTiON OF 'JIM C.17.11'Y OF SPOIC&NL VALLEY,. SPO.KANE CO LF1 sTY, WASllLN TO , ADOPITINI A. PAY PLA,N FOR TUE CITY, WHER A_•S, the City Cowici] adopted Ordinance No. 44, which, in part, provided fo.r the cdoption of a pay plan. ancj outlined the rriechanisrrn by which the City Manager would appoint employees to positions within the adopted pay plai; and 'WHEREAS, the City Council has adopted an annual budget for 2003 which enumerated rrucl authorized City positions, salary g - ideas and rrrtrI nrrumlmaxinnur.n pay rates for full -time City employees for FY 2003; and WHEREAS, the Council desires to adopt a pay pi an to For all classified positions of the City; and WHEREAS, the grades of the attached pay plan correspond 1.o the accompanying grade and salary schedule included as Exhibit "A" in the clopTh d FY 2003 Arnim] Budget; HOW 7'It1rR.Uf ORE, be it resolved by the City Courrci.I. of the City of Spokane Valley, Spokane County, Washington, as follows; ection I, Pay Flan Adopted, The 2003 City of Spokane 'Valley Pay Ran, attached h.creta as Afitachinent "A ", and by this reference thereto incorporated herein as if fully set forth, is hereby adopted. Section 2. Pro ession Within the Pay Range. A_fYkr +n initial six months of satisfactory introductory service probationary period), the City Manager may gent as introductory employee a one (1) ste.p pay iiacrease. Upon. coiin.nued satisfactory perforrnance, the City Manager may grant an. employee. a one (1) step pay increase annnallytheceafter, effective upon the employee's annivers date, When an ernployei bas .reacl7eci the open range of the respective pay gra de,, a triable pay increase of zero to six percent (0 % -f %) maybe wanted by the City ivlanager based upon. uccessi :nl completion of an approved performance plan. A similar knei-eaac, hated upon subsequeot performance plans and revieivs, may be granted annually Ihereail :eruntil the employee has reached the maximum pay rate for the position. Section 3. Adrniinistrative Policies acid Procedures. The City Manager is hereby authori =zed and directed to develop, adopt and implement adrrtinistrative policies and procedures to implement the: adopted pay plan of. the City_ Section 4 adoption, Effective Date. This Resolution shall be in full force and effective upon Adopted this day of April. 2003. City of Spokane Valley ATTEST: :Interim City Cleric, Ruth Muller Approved as to Form: Interim City Attorney, Stanley M. Schwartz Mayor. Michael DeVleming City..of Spokane Valley 2003 Pay Plan GRADE BASIS Step 1 Step 2 Step 3 Step 4 0 % -6% YEAR BASED ON PERFORMANCE 4110/2003 MAXIMUM 10 Monthly 2203 2291 2382 2478 2824 Annual 26436 27492 28584 29736 33888 Hourly 12.71 13.22 13.74 14.30 16.29 11 Monthly 2448 2546 2648 2753 3138 Annual 29376 30552 31776 33036 37656 Hourly 14.12 14.69 15.28 15.88 18.10 12 Monthly 2720 2829 2942 3059 3487 Annual 32640 33948 35304 36708 41844 Hourly 15.69 16.32 16.97 17.65 20.12 13 Monthly 3022 3143 3269 3400 3874 Annual 36264 37716 39228 40800 46488 Hourly 17.43 18.13 18.86 19.62 22.35 14 Monthly 3358 3492 3632 3777 4305 Annual 40296 41904 43584 45324 51660 Hourly 19.37 20'.15 .20.95 21.79 24.84 15 Monthly 3731 3880 4035 4196 4783 Annual 44772 46560 48420 50352 57396 Hourly 21.53 22.38 23.28 24.21 27.59 16 Monthly 4145 4311 4483 4662 5314 Annual 49740 51732 53796 55944 63768 Hourly 23.91 24.87 25.86 26.90 30.66 17 Monthly 4606 4790 4982 5181 5905 Annual 55272 57480 59784. 62172 70860 Hourly 26.57 27.63 28.74 29.89 34.07 18 Monthly 5118 5322 5535 5757 6561 Annual 61416 63864 66420 69084 78732 2 City of pokane Valley 2003 Pay Pla9 GRADE BASIS Step 1 Step 2 Step Step 4 0 % -5% YEAR BASED ON PERFORMANCE MAXIMUM Hourly 29.53 30.70 31.93 33.21 37.85 19 Monthly 5686 5913 8150 . 6396 7290 Annual 68232 70956 73800 76752 87480 Hourly • 32.80 34,11 35.48 36,90 42.06 20 1v1onthly 6318 6571 6834 7107 8100 Annual 75816 78852 82008 85284 97200 Hourly 36.45 37.91 39.43 41.00 46,73 21 Monthly 7020 7301 7593 7897 9000 . Annual 84240 87612 91116 94764 108000 Hourly 40.50 42.12 43.81 45,56 51.9 22 Monthly 7800 8112 8436 8774 10000 Annual 93600 97344 101232 105288 120000 Hourly 45.00 46.80 48.67 50„62 57.69 23 rvlonthIy 8656 9012 9373 9748 1110 Annual 103992 108144 112476 116976 13320 Hourly 50.00 51.99 54.08 56.24 6 411012003 3 +11 22% Spread. 10% Grade Differential at Max. 5% Steps City of Spokane Valley Pay Plan Alternative 2 16 Monthl 4,112 4,328 4,556 4,796 5,048 5,314 18 Monthl 5,077 5,344 5,625 5,921 6,233 6, 20 Monthl 6,268 6,598 6,945 7,310 7,695 8,100 22 Monthl 7,738 8,145 8,574 9,025 9,500 10,000 GRADE BASIS Step 1 Step 2 Step 3 Step 4 Step 5 Step 6. 1 N:I!_li'ihly 762 802 845 88 936 ,9.§.. 1,216 3 Monthly i .34.8 1 .1 n3 1.158 1.219 2 5 3;,.,.. lor'.H. 1,426 1,501 5 _Monthly 1,291 1 ,38 i„4'30 1,035 1,585 6 Monthly 1,434 1.509 1,589 1,672 1,760_ 1,853 11177 Nibr,th!y 1,503 " 6'7' 1 '0 1 ,858 1 956_ 2,059 8 Monthly 1,770 1,864 1,962 2,065 2,174 2,288 �.' 2,300 2,421 2,549 2,683 2,824 MilitiklontNy 2.: 12 Monthly 2,698 2,840 2,990 3,147 3,313 3,487 _, R 14 Monthly 3,331 3,506 3,691 3,885 4,090 4,305 PERFORMANCE FACTORS 1 PERFORMANCE PLAN `Weight Rating Score QUALITY OF WORK. Measures accuracy, neatness, organization. ihoroughness, competence, and application acknowledge, skill and ability. • General: QUANTITY AND PRODUCTIVITY. Jvteasures amount of work coinparcd to work standards, completion of assignments on schedule. General: WORK i'LABITS. Measures organization of time and materials, efficiency, care of equipment, reliability, punctuality, dependability, following policies and procedures. and attentiveness. , General: A'I11TUDE. Measures enthusiasm, interest, cooperation, flexibility, perseverance to assigned tasks. General: JOB KNOWLEDGE. Measures knowledge of job requirements, depth of job skills, abilities, judgment and decision making. General: INITIA11VE AND RESPONSIBILITY. Measures ability to take independent action, identify and correct erro's, degree of accountability assigned, and responsible action under stress . General: PERSONAL RELATIONS AN'I) COMMUNICA- 'IONS. Measures cooperation, comics). and respect, oral and written communications, tact and appearance. General: SUPERVISORY EFFECTIVENESS (When Applicable). Measures ability to plan, organize, lead, train, direct, coordinate, utilize:, administer, manage. and make decisions. General: OII{ER. Critical factor not covered above. We have developed and discussed this performance Plan. Total EMPLOYEE PERFORMANCE PLANNING ANN) REVIEW FORM Name Title Department Setting Performance Standards: 1. Pick only the factors relevant to the job. 2. Weight the factors -- they must total 20. 3. Develop a performance plan for each factor selected. 4. Sign, detach first two copies; forward remaining copies to personnel office. Planning Period - From Employee Signature Supervisor Signature EVALUATION OF PERFORMANCE PLAN: 1. Determine from the hating Factors (below) how well the employee has performed on each applicable Performance Factor. 2. Pick a rating and place it in the rating box. 3. The weight times the rating will equal the score. 4. The total score equals the employee's performance. 5. Make appropriate comments, sign, and forward to the personnel office. PERFORMANCE VALUES: 5 -- Outstanding; 4 -Above Standard; 3 -- Standard; 2- -Below Standard; 1 -- Unacceptable APPRAiSER'S COMMENTS. Employee's current strengths and weaknesses: Areas in which the employee needs further development: Additional comments or recommended actions: EMPLOYEE'S COMMENTS. How do you feel about your current performance? What training do you need? What are your career goals? Do you agree with this appraisal? What are your specific comments? REVIEW. We have reviewed and discussed this evaluation. Date / / To Employee Date Supervisory Signature Date Appointing Authority Date DISTRIBUTION Performance Plan: White to Employee; Green to Supervisor Performance Review: Canary to Personnel; Pink to Employee; Goldenrod to Supervisor City of Spokane Valley Customer Care 101: Twelve Steps in the Right Direction Cus- tom-er 1 1: one who purchases a commodity or service Care 1 "I : to feel interest or concern; 2: to render aid and assistance. As employees of the City of Spokane Valley we need not labor under a cloud of uncertainty about the quality of customer care expected of us. Rather, thc City Council has set the tone whereby Citizens will encounter respectful, informative and responsive treatment when they do business with their local government. To that end, thc following guidelines should help orient our thinking and behavior toward genuine customer care. Listen and seek to understand what customers are telling us In the long -term, our way of interacting with customers is just as important as any transaction between us. Let's not take our "bad hair day" out on anyonc we serve. 4. When we are feeling out-or-sorts due to illness and it impairs our ability to behave appropriately, let's do a good deed for ourselves and our customers by getting well at home. 1lelp generate an understanding of our inquisitiveness by letting customers know how they benefit from the information we ask them for. 6. Act proactively by giving customers what they need, which may be different than what they asked for. If you can predict that customers will have difficulty navigating a governmental process or procedure, be their navigator. 8. If your customer is having trouble completing city paperwork, offer to work on it with them. 9. Let us not shift the responsibility for quality service to others; give it your best before personally connecting them with whoever may be of further assistance. 10. If you are doing things that make you feel like a "bureaucrat," ask for your supervisor's help in improving the process or procedure. 11. 'Fell and teach your co-workers about the customer care successes you achieve. 12. SMILE. A lot! Issued May 1, 2003 To: Date: Subject: City of Spokane Valley 1 1707 East Sprague Avenue, Spokane Valley, Washington 99206 Memorandum From David Mercier, City Manager Interim Management Staff and Department Heads May 1, 2003 Administrative Directive (03 -001): A Pause in Appointments to City Positions As the incoming city manager, l am very appreciative of the volume and pace of work you have coped with in starting -up the new City. My compliments to all_ I too have experienced the hyper workload and frenetic urge to get all things moving associated with creating an organization so that the City does not find itself behind in building sufficient capacity to credibly discharge its legal responsibilities and those created by City Council's expe<-tauions of high quality services delivered with due customer care. The City Council also has high expectations that the expenditure of public funds and the building of the municipal organization be readily justifiable with regard to costs and timing. Hence, prudence dictates that we pause in our hiring efforts and gather essential data so that our decision to move forward can be based on our assessment of the facts at hand that persuade us of the need to proceed To that end, l am issuing an Administrative Directive, effective today, May 1, 2003. Prior to making the commitment of budgetary resources required to support new employee positions, I need to more fully understand the data that prompts the recruitments now underway, or in immediate prospect. Therefore, a pause in all appointments to positions is now in effect This Administrative Directive is not a "hiring freeze." Rather. it is a strategic "time out " Advertising for critical positions may proceed on the basis of "Anticipated Opening. First review of resumes on (DATE). Open until filled." Authorization to proceed will occur on a case -by -case basis following my receipt, review and concurrence with a written justification citing specific workload demands, distribution of workload on a staff per capita basis, comparative workload/staffing data from other jurisdictions, and an alternatives analysis, such as outsourcing opportunities. Additionally, department heads need submit supporting data regarding project timetables, space allocation provisions for the new position (s) and budgetary resources available to sustain the new hires in 2003 and 2004.